# Page 2 | Cvent Event Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Cvent Event Management the right Event Management solution for you? Explore 990 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/26318/Cvent-Event-Management/reviews

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Cvent Event Management

4.5 (990)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Page 2 - Reviews of Cvent Event Management

## Showing most helpful reviews

Showing 26-50 of 990 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mai M.  
Managing Director  
Hospitality  
Used the software for: 1-2 years

### "Cvent is your secret weapon"

March 13, 2026

5.0

Overall, I am completely pleased with the entire platform. I have multiple programs with multiple clients and everyone can use the platform with ease. It gives me the added layer of confidence I need to manage multiple programs at once!.

Pros

Cvent remains a completely trusted brand that has updated features to aid my venue sourcing and complete event management. I find the platform to be completely user friendly and have no trouble navigating the software.

Cons

I have been a long time user of Cvent and it remains the gold standard. NO cons and has updated features making it even more helpful and relevant!

Review Source

Maxwell P.  
General Manager  
Hospitality  
Used the software for: 2+ years

### "The Heavy Lifter That Makes Complex Events Look Easy"

December 9, 2025

5.0

Cvent is the gold standard for a reason. It transformed how we handle our major conferences. It gives me the confidence that nothing will slip through the cracks. Once you get past the initial training phase, it becomes an indispensable tool. It handles the chaos of event planning with structure and reliability that I have not found in other platforms. For anyone running large scale events, this is the engine you want running the show.

Pros

Cvent is a beast in the best way possible. I love the sheer depth of the platform. The registration features are incredibly customizable, allowing us to handle complicated attendee tracks without breaking a sweat. The OnArrival tool for check in is smooth and makes the first impression on attendees very professional. I also rely heavily on the reporting tools which give me granular data on everything from ticket sales to session attendance. It puts everything I need in one central hub so I do not have to juggle multiple spreadsheets.

Cons

Because it does so much, the learning curve is steep. It took me a while to really feel comfortable navigating the backend without second guessing myself. The interface in some areas feels a bit clunky and could use a modern refresh to match newer competitors. It is also a significant investment, so it might be overkill for smaller organizations just running simple meetups. Customer support is generally good but getting to the right person can sometimes take longer than I would prefer.

Review Source

NK

Nikita K.  
Associate- Business System Admin  
Pharmaceuticals  
Used the software for: 2+ years

### "Cvent - Great solution for modern event management!"

February 16, 2026

4.0

Overall, Cvent delivers end-to-end event management with strong governance and analytics, particularly suited for organizations running recurring, complex events. Value is maximized when teams invest in upfront templates, clear processes, and integration testing.

Pros

End to End workflow integration, configurable registration & forms is something that we use on daily basis for the event customization & Cvent really is advanced to accommodate our needs. Reporting & analytics is something we rely on for our numbers & for planning strategies

Cons

Since its robust, it is complex & sometimes requires lot of investment of time to understand certain features

Review Source

Damla E.  
Senior Manager events and partnerships  
Education Management  
Used the software for: 2+ years

### "great platform"

May 18, 2026

5.0

really good definitely recommend it especially the badge printing on arrival features are great saves us time

Pros

still going really well helping us to run events internationally support is great and appreciate it much

Cons

setting up one umbrella site for all event tickets is challenging but we are working on it with the help the support team

Switched from

[Gripp](https://www.capterra.com/p/205636/Gripp/)

We wanted a more reliable, professional platform that could handle registrations, communications, and reporting all in one place. Cvent offered the structure, functionality, and support we needed to manage events more efficiently and deliver a better experience for attendees.

Review Source

DM

David M.  
Director  
Media Production  
Used the software for: 2+ years

### "What I Know about Cvent Event Management "

September 5, 2025

5.0

Cvent Event Management enhances smooth event registration and execution through customizable registration forms and live reporting capabilities.

Pros

There is nothing challenging than carrying out event planning and execution manually. That is why on my part I use Cvent Event Management to automate the entire process of event management from registration, venue selection to execution.

Cons

I am able to achieve my event management desires with the help of Cvent Event Management which pose no issue.

Review Source

WG

Wilmer G.  
Client Services Executive  
Events Services  
Used the software for: 1-2 years

### "A Powerful Platform with a Learning Curve Worth Climbing"

August 4, 2025

5.0

Pros

What I liked most about Cvent Event Management is how it centralized and automated every step of the event planning process. From registration and agenda building to email communications and reporting, everything was streamlined in one platform. The customizable registration forms and workflows saved us hours of manual work, and the ability to track real-time data gave us better control over attendee engagement and event performance. It made planning large-scale events feel far more manageable and efficient.

Cons

What I liked least about Cvent Event Management is the learning curve when first getting started. The platform is incredibly robust, which is great long-term, but it can feel overwhelming at first, especially for users who are new to event tech. Some features and settings aren't always intuitive and require training or support to fully understand. That said, once you get familiar with the system (and take advantage of Cvent’s support resources and knowledge base), it becomes a powerful tool that’s well worth the investment of time upfront.

Review Source

MM

Michele M.  
Team Coordinator  
Telecommunications  
Used the software for: 2+ years

### "Cvent Event Management 2025 Review"

August 21, 2025

5.0

Pros

Cvent Event Management allows me to plan and execute hybrid, in-person and virtual events. I also like that Cvent Event Management offers email marketing tools unlike alternatives.

Cons

Since I implemented Cvent Event Management in 2020, I have never encountered issues while registering, planning and executing events.

Review Source

NG

Nicole G.  
SMMS Operator  
Financial Services  
Used the software for: 2+ years

### "My Cvent Experience"

September 11, 2025

5.0

Ive been using Cvent for over 10 years now, and it has definitely grown and enhanced alot over the years. I think its great that they have so many new integrations now which gives lots of options for different groups / users. I would like to see the Product Development requests prioritized though if its something that is a big pain point (budget functionality, or Reporting).

Pros

It is an all-encompassing tool / platform that has the most indepth features. We have looked at numerous other platforms to always compare and ensure that we are getting the best value for money - and this user interface always seems to be the most robust!

Cons

I think that there is too much emphasis on the "look" of things, rather than the functionality of things. Some features are available but not fully updated / meet the performance levels as they used to be before they were "updated", so it makes it hard to have a consistent structure and process. For Training, we have to re-teach it often, but not because the tool has developed but more so how to find the buttons has changed.

Review Source

VR

Verified Reviewer  
Field Marketing Specialist  
Computer Software  
Used the software for: 1-2 years

### "Cvent Event Management Review"

August 1, 2025

5.0

I really do think it is a great tool and it makes it super easy to keep track of registrations all in one place

Pros

It is a total game-changer for event planning! This platform makes it super easy to create landing pages for our events.The on arrival feature is a total lifesaver. Being able to check in attendees and print badges on the spot really levels up the whole experience for everyone involved. Plus, it's super handy for keeping track of who's actually shown up.

Cons

I wish the site designer was a little easier to use, as sometimes it is hard to move things around and can be a bit clunky.

Review Source

VR

Verified Reviewer  
Event Strategist  
Accounting  
Used the software for: 2+ years

### "Great for Event Registration and In-Person Check In"

April 14, 2026

4.0

Pros

Cvent is doing everything it can to keep up with the digital demands of its consumers, the technology industry, and the event industry.

Cons

Cvent still has its limitations. For instance, some of its functionalities are still a bit clunky from a user perspective.

Alternatives considered

[ON24](https://www.capterra.com/p/158766/ON24/)

Reason for choosing Cvent Event Management

We felt that it was more value for our budget.

Review Source

SE

Sam E.  
Event Coordinator  
Telecommunications  
Used the software for: 1-2 years

### "Cvent Connect Event"

October 16, 2025

5.0

Cvent event management is great overall. Having been to the Cvent Connect event, I've realised that I haven't been utilizing it to its full potential. Cvent always seems to be evolving, potentially more frequent catch ups with the customer success teams to run through product rollouts could be good to keep up to date.

Pros

Cvent management is a great tool that incorporates aspects of many different tools into one. There are a lot of different options for creativity and personalisation

Cons

Sometimes it can be tricky to navigate the website manager in terms of different languages for the same site.

Review Source

PL

Pamela L.  
Member Services Rep.  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "CVent Overall Review"

June 9, 2025

5.0

I like the software and sometime user friendly. Sometime with the saved modification it take some time updating on the website.

Pros

It is simple to set up and it is easier if the event or session is in optional selection to do easy modification.

Cons

It can sometime be difficult to modify and update. I sometime get confused between certain set up like the session and agenda.

Review Source

Chris J.  
Registration and Technology Manager  
Events Services  
Used the software for: 2+ years

### "Cvent ROCKS"

April 30, 2025

5.0

I like Cvent, very user friendly and easy to figure things out if I don't have previous experience in it.

Pros

I use Cvent daily for my job, I mostly use it for attendee management and reporting. I love the new custom reports and registration dashboard.

Cons

N/A - Cvent gets better each year. I wish the reporting wasn't so siloed into the various categories because sometimes I need fields that aren't available on that particular report, so I end up using Registration Details or Invitee Details report to essentially create my own report.

Review Source

VR

Verified Reviewer  
Service Desk Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Cvent will get your event going!"

April 30, 2025

5.0

We have used them for a few years and generally been able to count on them as a reliable platform

Pros

The complete solution for managing registrations and information for events in our organization

Cons

The cost really can be too high, and at times makes you wonder how it got to that point

Review Source

JY

Jason Y.  
Cvent Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Event Management made easy"

February 17, 2026

5.0

The event management experience is very positive. Our attendees love the onsite experience and the registration process for online and in person events is easy.

Pros

We like the usability of the product and the positive end user experience with cvent event management. Cvent has great customer support and we have not experienced any bugs or issues in the 10+ years we used the platform.

Cons

While there are no major negatives or drawbacks about the platform, sometimes reporting can be cumbersome.

Review Source

JR

James R.  
Senior Web Developer and Manager  
Higher Education  
Used the software for: 2+ years

### "Event Management At it's Best"

June 9, 2025

5.0

I have been using Cvent Event Management Platform for 6 years and the product keeps improving each year

Pros

The easy set up to get an event launched. I love that a website and registration are to different options when launching an event

Cons

The bad certificate designer needs to be updated as well as the invoice designer needs to be updated.

Review Source

CB

Chere B.  
Director of Global Events  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Faithful Adapter & Lifetime Customer"

June 10, 2025

5.0

My overall experience has been stellar. I've been able to push my event strategy forward and grow my events with this platform.

Pros

The ability to have all my information in one place. This functionality allows me to create amazing reports for my stakeholders.

Cons

The price is a bit challenging for non-profits, but its worth it. Cvent Event Management software is embedded in our day to day business an is crucial to our success.

Review Source

EC

Emily C.  
Event Planner  
Information Technology and Services  
Used the software for: 2+ years

### "Highly Recommend "

October 28, 2025

5.0

Pros

The customer support that comes with this product is incredibly helpful! We get 24/7 support. In addition, the customer sthat come to our conferences appreciate that their information is safe.

Cons

In my personal experience, I found that there was a bit of a learning curve to using this product. However there are resources online to help with this.

Review Source

VR

Verified Reviewer  
Sr. Comms Director  
Food Production  
Used the software for: 2+ years

### "Robust platform"

June 10, 2025

5.0

It has been good over all. We have enjoyed using the platform, event in a box is a must for check in!

Pros

total event management in one platform. able to manage without using excel or other manual funtions.

Cons

User interface is not intuitive. The email section is very difficult to use and can get easily confused with which audience you are sending to.

Review Source

VR

Verified Reviewer  
Digital Marketing and Social Media Specialist  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Cvent Event Management"

June 9, 2025

4.0

Overall it was good, but I'd like a bit more help. I'm excited to be at CVENT to learn more and to connect with more people that are in a similar field as me.

Pros

Centralized area for all functions. Kept everything in order. Hopefully next year it goes smoother. We're willing to learn more of the program.

Cons

It was a bit confusing when it came to creating groups and assigning users to groups. Our event team didn't have the time to train. We had a short amount of time within three months.

Review Source

DH

Desmond H.  
Project Manager  
Education Management  
Used the software for: 1-2 years

### "Great Event Management Tool - Especially Conferences!"

December 2, 2025

4.0

Pros

Does a good job of informing attendees at a conference of where the location of different presentations are, easy to get information out to all attendees should there be alerts or changes, and easy to integrate the information

Cons

When we used it, some users reported that the information was incomplete or would frequently crash - these may be isolated or user based errors.

Review Source

GR

Gina R.  
Events Coordinator  
Computer Software  
Used the software for: 1-2 years

### "New User to Cvent"

April 7, 2025

5.0

Great tool. Covers all aspects of event management. This includes tools for attendee management, event promotion, engagement tracking, and more.

Pros

It is user-friendly and has a very helpful support team via phone.

Cons

It can be hard to learn, especially sessions and travel events.

Review Source

CS

Christie S.  
Meetings Director and Membership Manager  
Government Relations  
Used the software for: Less than 6 months

### "Managing with Style"

June 11, 2025

5.0

Its been good. I have had challenges getting on boarded and using it at first. There is a lot of challenges that I learned how to fix today.

Pros

I keep all my information in one place. I love that its user friendly. Its getting pretty interactive

Cons

I don't like that each item has to be charged to add it to our license. I would like a comprehensive package that allows all the bells with out the additional cost

Review Source

CG

Cam G.  
Specialist  
Hospitality  
Used the software for: 1-2 years

### "ALL ABOUT CVENT- My experience "

December 10, 2024

4.0

Overall, CVENT is the leader in event registration and has allowed us to keep organized with all of our events throughout the year. From the RFP process to the Post Event Surveys.

Pros

CVENT allows us as a company to feature one registration site where we can manage attendees, payments, waitlists and RFP venues for our events all within one program.

Cons

There are often times technical issues that arise with the software due to coding, tags, etc that make it difficult to change things occasionally. Additionally, we often have to do things very robust due to no technological advances with the program.

Review Source

HR

Haley R.  
Member Engagement  
Education Management  
Used the software for: Less than 6 months

### "Great onsite support"

March 5, 2026

4.0

Pros

The onsite support from Cvent staff at our conference was very helpful; they assisted with set up and ongoing support during the event. Onsite ticketing was also a breeze!

Cons

We experienced some difficulties with certain integrations and customizations with our management system.

Review Source

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