# Page 2 | Cvent Event Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Cvent Event Management the right Event Management solution for you? Explore 990 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/26318/Cvent-Event-Management/reviews

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Cvent Event Management

4.5 (990)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Page 2 - Reviews of Cvent Event Management

## Showing most helpful reviews

Showing 26-50 of 990 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

DM

David M.  
Director  
Media Production  
Used the software for: 2+ years

### "What I Know about Cvent Event Management "

September 5, 2025

5.0

Cvent Event Management enhances smooth event registration and execution through customizable registration forms and live reporting capabilities.

Pros

There is nothing challenging than carrying out event planning and execution manually. That is why on my part I use Cvent Event Management to automate the entire process of event management from registration, venue selection to execution.

Cons

I am able to achieve my event management desires with the help of Cvent Event Management which pose no issue.

Review Source

AB

Allison B.  
Corporate Events Specialist  
Financial Services  
Used the software for: 2+ years

### "Cvent Event Management Tool Recommendation"

October 21, 2025

5.0

Cvent has completely revolutionized the way we handled conference registration and promotion. The fact that everything from the conference website to the attendee list is available all within one space saves us time and effort again and again.

Pros

Cvent Event Management is a tool that streamlines all of my event's most important elements - an event website, attendee list, reporting features, badge printing and so much more.

Cons

There are some features that take some time and research to fully understand how to use to the fullest capability, but I have found both the Cvent Community and Cvent support to be invaluable in helping ensure I overcome any issues I encounter.

Alternatives considered

[Results@Hand](https://www.capterra.com/p/10022509/ResultsHand/)

Reason for choosing Cvent Event Management

The functionality and price met our criteria.

Switched from

[forms.app](https://www.capterra.com/p/197758/forms-app/)

We were looking for a company that offered an app in tandem with a registration feature and Cvent fit that criteria.

Review Source

WG

Wilmer G.  
Client Services Executive  
Events Services  
Used the software for: 1-2 years

### "A Powerful Platform with a Learning Curve Worth Climbing"

August 4, 2025

5.0

Pros

What I liked most about Cvent Event Management is how it centralized and automated every step of the event planning process. From registration and agenda building to email communications and reporting, everything was streamlined in one platform. The customizable registration forms and workflows saved us hours of manual work, and the ability to track real-time data gave us better control over attendee engagement and event performance. It made planning large-scale events feel far more manageable and efficient.

Cons

What I liked least about Cvent Event Management is the learning curve when first getting started. The platform is incredibly robust, which is great long-term, but it can feel overwhelming at first, especially for users who are new to event tech. Some features and settings aren't always intuitive and require training or support to fully understand. That said, once you get familiar with the system (and take advantage of Cvent’s support resources and knowledge base), it becomes a powerful tool that’s well worth the investment of time upfront.

Review Source

MM

Michele M.  
Team Coordinator  
Telecommunications  
Used the software for: 2+ years

### "Cvent Event Management 2025 Review"

August 21, 2025

5.0

Pros

Cvent Event Management allows me to plan and execute hybrid, in-person and virtual events. I also like that Cvent Event Management offers email marketing tools unlike alternatives.

Cons

Since I implemented Cvent Event Management in 2020, I have never encountered issues while registering, planning and executing events.

Review Source

NG

Nicole G.  
SMMS Operator  
Financial Services  
Used the software for: 2+ years

### "My Cvent Experience"

September 11, 2025

5.0

Ive been using Cvent for over 10 years now, and it has definitely grown and enhanced alot over the years. I think its great that they have so many new integrations now which gives lots of options for different groups / users. I would like to see the Product Development requests prioritized though if its something that is a big pain point (budget functionality, or Reporting).

Pros

It is an all-encompassing tool / platform that has the most indepth features. We have looked at numerous other platforms to always compare and ensure that we are getting the best value for money - and this user interface always seems to be the most robust!

Cons

I think that there is too much emphasis on the "look" of things, rather than the functionality of things. Some features are available but not fully updated / meet the performance levels as they used to be before they were "updated", so it makes it hard to have a consistent structure and process. For Training, we have to re-teach it often, but not because the tool has developed but more so how to find the buttons has changed.

Review Source

DH

Debra H.  
Meeting Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "I love Cvent Event Management!"

June 10, 2025

5.0

I believe my association has been working in Cvent since 2013. I can remember day one like it was yesterday. I couldn't wait until I was able to work fluidly in Cvent. I am certified in Cvent Classic and am very excited about being signed up to get certified in Flex today!

Pros

I love that we are able to customize meeting builds. I also love that if there is something you want to learn how to do or if you need to troubleshoot customer support is available.

Cons

I wish the cvent library worked the same way it did in the classic version. I keep hearing it's being worked on and would love if it's moved up on the list. :-)

Switched from

[NetForum Enterprise](https://www.capterra.com/p/184340/NetForum/)

It was not flexible and didn't allow for easy customizing.

Review Source

LF

Lysha F.  
Event Manager  
Financial Services  
Used the software for: 2+ years

### "High Learning Curve, but High Reward"

June 10, 2025

4.0

My overall experience using Cvent Management has been positive. Now that I am much more familiar and comfortable navigating the platform, I am able to work through each phase of my event workflow. They also have an AMAZING custom support team who is patient and extremely knowledgable.

Pros

Cvent Event Management offer an expansive list of tools and resources for building out and executing an event from early planning to post-event wrap up.

Cons

Because of the expansive amount of tools offered, the learning curve is very steep as the platform isn't always intuitive. I find with enough clicking around, I tend to get to where I need to be, but occasionally it is not always evident. This makes it difficult when onboarding new members of my team as it takes many months of continuous practice and real life application to truly get comfortable with the platform usage.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Cvent Event Management

When I joined the team 5 years ago, they were already using Cvent.

Review Source

MK

Marjorie K.  
Founder  
Events Services  
Used the software for: 1-2 years

### "A Powerful All-in-One Tool for Seamless Event Management"

August 27, 2025

5.0

My overall experience with Cvent Event Management has been very positive. The platform brings together everything needed to plan and run events, registration, communications, check-in, and reporting into one system, which saved a lot of time and improved the attendee experience. There is a learning curve at the start, but once set up, it’s a powerful tool that makes our events run more smoothly and gives us great data for measuring success.

Pros

What I liked most about Cvent Event Management is that it brings everything into one central system. From registration and communications to onsite check-in and reporting. It saved time, made the attendee experience smoother, and gave us clear insights into event performance.

Cons

What I liked least about Cvent Event Management was the steep learning curve at the beginning. While it’s very powerful once you know your way around, the setup and customisation took longer than expected.

Alternatives considered

[Zoho Backstage](https://www.capterra.com/p/178453/Zoho-Backstage/)[EventsAir](https://www.capterra.com/p/130158/EventsAIR/)[Humanitix](https://www.capterra.com/p/10004030/Humanitix/)

Reason for choosing Cvent Event Management

We chose Cvent over other platforms like EventsAir, Zoho Backstage, and Humanitix because it offered the most comprehensive set of tools in one place. While those platforms are strong in their niches, Cvent provided the scalability, reporting, integrations, and professional attendee experience we needed for larger, more complex events.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Price and ease of functionality. All-In-One platform instead of using multiple platforms.

Review Source

VR

Verified Reviewer  
Event Manager  
Hospitality  
Used the software for: 2+ years

### "Daily Cvent User"

September 29, 2025

5.0

Pros

What I liked most about Cvent Event Management is how comprehensive the platform is for handling the entire event lifecycle. It makes tasks like registration, session tracking, reporting, and communication much more streamlined and centralized. I also appreciate the flexibility to customize registration paths and reporting, which helps tailor the experience to different types of events and attendees. Overall, it saves a lot of time by bringing so many tools together in one place.

Cons

Some features aren’t always intuitive, and it can take extra time to learn or troubleshoot. Reporting is powerful but sometimes requires more customization than expected to get exactly what you need.

Review Source

VR

Verified Reviewer  
Field Marketing Specialist  
Computer Software  
Used the software for: 1-2 years

### "Cvent Event Management Review"

August 1, 2025

5.0

I really do think it is a great tool and it makes it super easy to keep track of registrations all in one place

Pros

It is a total game-changer for event planning! This platform makes it super easy to create landing pages for our events.The on arrival feature is a total lifesaver. Being able to check in attendees and print badges on the spot really levels up the whole experience for everyone involved. Plus, it's super handy for keeping track of who's actually shown up.

Cons

I wish the site designer was a little easier to use, as sometimes it is hard to move things around and can be a bit clunky.

Review Source

Chris J.  
Registration and Technology Manager  
Events Services  
Used the software for: 2+ years

### "Cvent ROCKS"

April 30, 2025

5.0

I like Cvent, very user friendly and easy to figure things out if I don't have previous experience in it.

Pros

I use Cvent daily for my job, I mostly use it for attendee management and reporting. I love the new custom reports and registration dashboard.

Cons

N/A - Cvent gets better each year. I wish the reporting wasn't so siloed into the various categories because sometimes I need fields that aren't available on that particular report, so I end up using Registration Details or Invitee Details report to essentially create my own report.

Review Source

SE

Sam E.  
Event Coordinator  
Telecommunications  
Used the software for: 1-2 years

### "Cvent Connect Event"

October 16, 2025

5.0

Cvent event management is great overall. Having been to the Cvent Connect event, I've realised that I haven't been utilizing it to its full potential. Cvent always seems to be evolving, potentially more frequent catch ups with the customer success teams to run through product rollouts could be good to keep up to date.

Pros

Cvent management is a great tool that incorporates aspects of many different tools into one. There are a lot of different options for creativity and personalisation

Cons

Sometimes it can be tricky to navigate the website manager in terms of different languages for the same site.

Review Source

KC

Kate C.  
Program Coordinator  
Higher Education  
Used the software for: 2+ years

### "Cvent Event management is a great all in one product! "

June 9, 2025

4.0

Overall, I love using Cvent Event Management - we use it for everything from event registration websites, emails, and check-ins.

Pros

Cvent Event management is great in terms of having everything you need for a successful event in one area. Compared to other web-based website and email builders, it's much easier to use and learn. I love how they are always coming out with new updates and staying up to date on the latest technological trends.

Cons

When the server goes down, it can be difficult to navigate around it. And since my job is 95% Cvent based, it makes it difficult to do my job.

Review Source

aB

ashley B.  
project manager  
Entertainment  
Used the software for: 2+ years

### "mediocre event management"

August 25, 2025

3.0

it was ok. it was pricey and customer service was awful. it was easy to use, but we had to come up with our own workarounds because we couldnt customize as we wanted to.

Pros

fairly easy to set up your event, and the ability to duplicate it annually was nice. user interface was also easy to see.

Cons

worst customer service ever, with high employee turnover, which was not helpful in a crisis. especially on site.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Cvent Event Management

customization was promised. and good service.

Review Source

JR

James R.  
Senior Web Developer and Manager  
Higher Education  
Used the software for: 2+ years

### "Event Management At it's Best"

June 9, 2025

5.0

I have been using Cvent Event Management Platform for 6 years and the product keeps improving each year

Pros

The easy set up to get an event launched. I love that a website and registration are to different options when launching an event

Cons

The bad certificate designer needs to be updated as well as the invoice designer needs to be updated.

Review Source

CB

Chere B.  
Director of Global Events  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Faithful Adapter & Lifetime Customer"

June 10, 2025

5.0

My overall experience has been stellar. I've been able to push my event strategy forward and grow my events with this platform.

Pros

The ability to have all my information in one place. This functionality allows me to create amazing reports for my stakeholders.

Cons

The price is a bit challenging for non-profits, but its worth it. Cvent Event Management software is embedded in our day to day business an is crucial to our success.

Review Source

CS

Charon S.  
Sr. Manager, Accounting  
Pharmaceuticals  
Used the software for: 2+ years

### "Cheers to Cvent Event Management"

October 28, 2025

5.0

I've been using Cvent Event Management for several years and it's been a great tool for our 2 annual meetings. It helps me stay organized and confident that our attendees will have a great experience on the website. Did I mention that the customer support team is second to none?

Pros

I really like ease of creating events and the customer support is outstanding! The Event Management is a great value for the money.

Cons

I'm not a fan of Valerie. I feel like it just takes me in circles and I end up contacting customer support anyhow.

Alternatives considered

[Eventee](https://www.capterra.com/p/184210/Eventee/)

Reason for choosing Cvent Event Management

Cvent team was very professional and able to check all the boxes for our needs.

Review Source

EC

Emily C.  
Event Planner  
Information Technology and Services  
Used the software for: 2+ years

### "Highly Recommend "

October 28, 2025

5.0

Pros

The customer support that comes with this product is incredibly helpful! We get 24/7 support. In addition, the customer sthat come to our conferences appreciate that their information is safe.

Cons

In my personal experience, I found that there was a bit of a learning curve to using this product. However there are resources online to help with this.

Review Source

JF

Jenn F.  
Director of Professional Development  
Higher Education  
Used the software for: 2+ years

### "Director of Professional Development"

October 17, 2024

5.0

Having worked with Cvent extensively over the years, I can confidently say it has been a reliable and robust platform. The customer service team stands out for their responsiveness, and my overall experience has been consistently positive.

Pros

Cvent Event Management offers a comprehensive solution that streamlines the entire event planning process. The platform seamlessly integrates essential features including event setup, speaker coordination, and attendee registration management. Event organizers can easily handle sponsor and exhibitor interactions, coordinate sessions, and foster participant engagement through interactive tools. Built-in feedback surveys help measure event success and gather valuable insights. A standout feature is the platform's user-friendly website builder and mobile app creation tools, which enhance the event experience while requiring minimal technical expertise.

Cons

Cvent, while powerful, comes with a significant cost investment, making it most cost-effective for our larger-scale events. The platform's training resources are somewhat restrictive – comprehensive learning opportunities are primarily available through the annual Cvent CONNECT conference or in the Community webinars. This limitation can impact new users' ability to fully utilize the platform's capabilities.

Review Source

VR

Verified Reviewer  
Sr. Comms Director  
Food Production  
Used the software for: 2+ years

### "Robust platform"

June 10, 2025

5.0

It has been good over all. We have enjoyed using the platform, event in a box is a must for check in!

Pros

total event management in one platform. able to manage without using excel or other manual funtions.

Cons

User interface is not intuitive. The email section is very difficult to use and can get easily confused with which audience you are sending to.

Review Source

VR

Verified Reviewer  
Digital Marketing and Social Media Specialist  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Cvent Event Management"

June 9, 2025

4.0

Overall it was good, but I'd like a bit more help. I'm excited to be at CVENT to learn more and to connect with more people that are in a similar field as me.

Pros

Centralized area for all functions. Kept everything in order. Hopefully next year it goes smoother. We're willing to learn more of the program.

Cons

It was a bit confusing when it came to creating groups and assigning users to groups. Our event team didn't have the time to train. We had a short amount of time within three months.

Review Source

CG

Cam G.  
Specialist  
Hospitality  
Used the software for: 1-2 years

### "ALL ABOUT CVENT- My experience "

December 10, 2024

4.0

Overall, CVENT is the leader in event registration and has allowed us to keep organized with all of our events throughout the year. From the RFP process to the Post Event Surveys.

Pros

CVENT allows us as a company to feature one registration site where we can manage attendees, payments, waitlists and RFP venues for our events all within one program.

Cons

There are often times technical issues that arise with the software due to coding, tags, etc that make it difficult to change things occasionally. Additionally, we often have to do things very robust due to no technological advances with the program.

Review Source

JN

Janet N.  
Administration  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Cvent: A Game-Changer for Event Professionals"

October 10, 2024

5.0

My experience with Cvent has been outstanding across various event types. For large in-person events, I’ve relied on its speedy and responsive check-in feature, which made managing a large audience seamless. It ensured that attendees could check in quickly, reducing wait times and enhancing their overall experience. On the flip side, for smaller meetings, Cvent has been equally effective. I’ve used it to manage notifications, RSVPs, and all logistical details with ease. The platform’s versatility allows me to tailor my approach, whether I’m coordinating a massive conference or an intimate gathering. Overall, Cvent has been an invaluable tool for streamlining the entire event management process.

Pros

What I like most about Cvent is its user-friendly interface, clear knowledge base, and the support from reliable account managers who truly understand my goals. It’s made event management seamless and effective since 2009!

Cons

No major cons; it's a reliable and efficient tool.

Review Source

DH

Desmond H.  
Project Manager  
Education Management  
Used the software for: 1-2 years

### "Great Event Management Tool - Especially Conferences!"

December 2, 2025

4.0

Pros

Does a good job of informing attendees at a conference of where the location of different presentations are, easy to get information out to all attendees should there be alerts or changes, and easy to integrate the information

Cons

When we used it, some users reported that the information was incomplete or would frequently crash - these may be isolated or user based errors.

Review Source

MC

Maddie C.  
Event Coordinator  
Financial Services  
Used the software for: Less than 6 months

### "Cvent Event Management"

June 10, 2025

4.0

Our team loves the event management platform, there is truly so many different places to go for so much different information. After learning so much more this week, I'm super excited to dive deeper into the features we haven't always used to their full potential.

Pros

There is so much opportunity and tools to ensure the best possible outcome for not only the attendees, but also the staff that are providing support.

Cons

I wish the integration with our CRM and other systems that our company uses were more user friendly and not so manual, but we're taking steps to improve!

Review Source

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