# Cvent Event Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cvent Event Management the right Event Management solution for you? Explore 990 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/26318/Cvent-Event-Management/reviews --- Cvent Event Management 4.5 (990) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Reviews of Cvent Event Management Ease of use 4.1 Customer Service 4.5 ## Pros and Cons in Reviews NK Nikita K Associate- Business System AdminPharmaceuticals, 10,001+ employeesUsed the software for: More than 2 years. “End to End workflow integration, configurable registration & forms is something that we use on daily basis for the event customization & Cvent really is advanced to accommodate our needs.“ February 16, 2026 Md Amir K Events Manager - Corporate EventsComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “It's complex to understand for new users and constant change in feature/ UI without proper communication to users makes it difficult to keep up with software.“ February 25, 2026 Maxwell P General ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “The registration features are incredibly customizable, allowing us to handle complicated attendee tracks without breaking a sweat.“ December 9, 2025 Maxwell P General ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “The interface in some areas feels a bit clunky and could use a modern refresh to match newer competitors.“ December 9, 2025 JF Jenn F Director of Professional DevelopmentHigher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The platform seamlessly integrates essential features including event setup, speaker coordination, and attendee registration management.“ October 17, 2024 LF Lysha F Event ManagerFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years. “This makes it difficult when onboarding new members of my team as it takes many months of continuous practice and real life application to truly get comfortable with the platform usage.“ June 10, 2025 VN Vivian N Website CoordinatorEvents Services, 11 - 50 employeesUsed the software for: 6-12 months. “I like that Cvent Event Management has an amazing customer support service and that they provide all the tools I need for efficiently and securely managing my company's events.“ October 8, 2024 JC Julia C Senior Programs and Events CoordinatorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “Sometimes links do not work and I need to add and delete sessions from people and if they are not in the same registration type it gets tricky.“ October 8, 2024 ## Showing most helpful reviews Showing 1-25 of 990 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mai M. Managing Director Hospitality Used the software for: 1-2 years ### "Cvent is your secret weapon" March 13, 2026 5.0 Overall, I am completely pleased with the entire platform. I have multiple programs with multiple clients and everyone can use the platform with ease. It gives me the added layer of confidence I need to manage multiple programs at once!. Pros Cvent remains a completely trusted brand that has updated features to aid my venue sourcing and complete event management. I find the platform to be completely user friendly and have no trouble navigating the software. Cons I have been a long time user of Cvent and it remains the gold standard. NO cons and has updated features making it even more helpful and relevant! Review Source VR Verified Reviewer Events Manager - Corporate Events Computer Software Used the software for: 2+ years ### "Comprehensive Cvent Event Management Solution" February 25, 2026 5.0 Pros I have used multiple event management platforms but Cvent by far is the most advanced solution which provides comprehensive solution from event planning, website, registration, app to on-site execution support. Cons It's complex to understand for new users and constant change in feature/ UI without proper communication to users makes it difficult to keep up with software. Alternatives considered [Zoho Backstage](https://www.capterra.com/p/178453/Zoho-Backstage/)[ON24](https://www.capterra.com/p/158766/ON24/)[Swoogo](https://www.capterra.com/p/161291/Swoogo/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Cvent Event Management It's a one stop solution which has numerous integrations available with marketing tools, plus it's web design capabilities are better. Review Source Samantha H. Digital Content Manager Information Technology and Services Used the software for: 2+ years ### "Just okay, okay?" January 5, 2026 3.0 Overall, Cvent is Just Okay. I do feel like the sales reps (during your software search) sell you "a lot," only for many of those features not to have been past Beta testing or not to be available yet... so that's a bit misleading. We did struggle with features not working on 'Game Day' and not being able to get ahold of our support team member, but I do think that was likely due to the time zone differences. Pros While my company utilized this platform for our one big event, which we hold every year, I felt the all-in-one user interface was a significant aspect to include in the package. Keeping each feature internal made my job easier in the long run. Cons I do feel like Cvent could have improved their ease of use throughout the app, perhaps automating a few more steps, or even considering restrictions and required portions so that vendors using the Exhibitor Portal stayed honest within our tiered offerings. I do wish their customer support team were more readily available. Oftentimes, we would get set up with a team member, and they would either leave their role before our event or be out of range if we needed them in the moment. Not very reliable. Review Source Mario G. Creative Events Services Used the software for: 2+ years ### "Powerful, Reliable, and Worth the Investment – If You’re Ready to Learn It" August 8, 2025 5.0 Very positive. It’s a highly stable and professional platform we trust for IT and pharma events, from product launches to roadshows. Support can be slow, so we rely on the Community first, but the system itself has never failed us during an event. Great value if you use it fully and invest time in learning it. Pros The registration system and post-event follow-up tools. We love how easily we can track attendees, filter qualified leads for our clients, and send automated surveys. The email and website builder is also super intuitive—very visual and fast to work with. Cons The learning curve. Cvent is packed with features, but it takes time to master. There are constant updates and new tools, so you really have to stay on top of training. Also, the cost is high—especially for teams in Latin America. Switched from [Eventtia](https://www.capterra.com/p/141780/Eventtia/) We actually use both platforms. Eventtia is much more affordable and faster for basic events—we can set up a registration in minutes, which is great when time and budget are tight. Cvent, while far more powerful and professional, takes longer to configure. Even when cloning events, there’s a lot of manual setup, so sometimes it’s easier to start from scratch. We use Cvent for larger, more complex events where we need advanced tracking, reporting, and integration. Review Source DE Damla E. Senior Manager events and partnerships Education Management Used the software for: 1-2 years ### "Great all-in-one event platform with room for smoother navigation" October 17, 2025 5.0 Pros I really liked how easy Cvent made it to manage everything in one place — from registrations to session tracking. The platform felt intuitive and saved me a lot of time, especially with communication and updates. I also appreciated how smooth the attendee experience was; it made the whole event feel more organised and professional without feeling complicated. Cons At times, the platform felt a bit clunky and took a while to navigate between sections. Some features weren’t as intuitive as I expected, and small changes—like editing emails or forms—sometimes required more steps than they should. Nothing major, but a few tweaks could make the overall experience smoother. Switched from [Gripp](https://www.capterra.com/p/205636/Gripp/) We wanted a more reliable, professional platform that could handle registrations, communications, and reporting all in one place. Cvent offered the structure, functionality, and support we needed to manage events more efficiently and deliver a better experience for attendees. Review Source AB Allison B. Corporate Events Specialist Financial Services Used the software for: 2+ years ### "Cvent Event Management Tool Recommendation" October 21, 2025 5.0 Cvent has completely revolutionized the way we handled conference registration and promotion. The fact that everything from the conference website to the attendee list is available all within one space saves us time and effort again and again. Pros Cvent Event Management is a tool that streamlines all of my event's most important elements - an event website, attendee list, reporting features, badge printing and so much more. Cons There are some features that take some time and research to fully understand how to use to the fullest capability, but I have found both the Cvent Community and Cvent support to be invaluable in helping ensure I overcome any issues I encounter. Alternatives considered [Results@Hand](https://www.capterra.com/p/10022509/ResultsHand/) Reason for choosing Cvent Event Management The functionality and price met our criteria. Switched from [forms.app](https://www.capterra.com/p/197758/forms-app/) We were looking for a company that offered an app in tandem with a registration feature and Cvent fit that criteria. Review Source DH Debra H. Meeting Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "I love Cvent Event Management!" June 10, 2025 5.0 I believe my association has been working in Cvent since 2013. I can remember day one like it was yesterday. I couldn't wait until I was able to work fluidly in Cvent. I am certified in Cvent Classic and am very excited about being signed up to get certified in Flex today! Pros I love that we are able to customize meeting builds. I also love that if there is something you want to learn how to do or if you need to troubleshoot customer support is available. Cons I wish the cvent library worked the same way it did in the classic version. I keep hearing it's being worked on and would love if it's moved up on the list. :-) Switched from [NetForum Enterprise](https://www.capterra.com/p/184340/NetForum/) It was not flexible and didn't allow for easy customizing. Review Source LF Lysha F. Event Manager Financial Services Used the software for: 2+ years ### "High Learning Curve, but High Reward" June 10, 2025 4.0 My overall experience using Cvent Management has been positive. Now that I am much more familiar and comfortable navigating the platform, I am able to work through each phase of my event workflow. They also have an AMAZING custom support team who is patient and extremely knowledgable. Pros Cvent Event Management offer an expansive list of tools and resources for building out and executing an event from early planning to post-event wrap up. Cons Because of the expansive amount of tools offered, the learning curve is very steep as the platform isn't always intuitive. I find with enough clicking around, I tend to get to where I need to be, but occasionally it is not always evident. This makes it difficult when onboarding new members of my team as it takes many months of continuous practice and real life application to truly get comfortable with the platform usage. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Cvent Event Management When I joined the team 5 years ago, they were already using Cvent. Review Source MK Marjorie K. Founder Events Services Used the software for: 1-2 years ### "A Powerful All-in-One Tool for Seamless Event Management" August 27, 2025 5.0 My overall experience with Cvent Event Management has been very positive. The platform brings together everything needed to plan and run events, registration, communications, check-in, and reporting into one system, which saved a lot of time and improved the attendee experience. There is a learning curve at the start, but once set up, it’s a powerful tool that makes our events run more smoothly and gives us great data for measuring success. Pros What I liked most about Cvent Event Management is that it brings everything into one central system. From registration and communications to onsite check-in and reporting. It saved time, made the attendee experience smoother, and gave us clear insights into event performance. Cons What I liked least about Cvent Event Management was the steep learning curve at the beginning. While it’s very powerful once you know your way around, the setup and customisation took longer than expected. Alternatives considered [Zoho Backstage](https://www.capterra.com/p/178453/Zoho-Backstage/)[EventsAir](https://www.capterra.com/p/130158/EventsAIR/)[Humanitix](https://www.capterra.com/p/10004030/Humanitix/) Reason for choosing Cvent Event Management We chose Cvent over other platforms like EventsAir, Zoho Backstage, and Humanitix because it offered the most comprehensive set of tools in one place. While those platforms are strong in their niches, Cvent provided the scalability, reporting, integrations, and professional attendee experience we needed for larger, more complex events. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Price and ease of functionality. All-In-One platform instead of using multiple platforms. Review Source HR Haley R. Member Engagement Education Management Used the software for: Less than 6 months ### "Great onsite support" March 5, 2026 4.0 Pros The onsite support from Cvent staff at our conference was very helpful; they assisted with set up and ongoing support during the event. Onsite ticketing was also a breeze! Cons We experienced some difficulties with certain integrations and customizations with our management system. Review Source CK Cheryl K. Sr. Manager, Keller Meeting and Event Services Construction Used the software for: 6-12 months ### "A Game-Changer for Our Workflow" October 7, 2024 5.0 I am not new to Cvent but have not used it since pre-pandemic. It is an overall exceptional tool for managing our meetings. The Cvent team has done a great job adding features that are user friendly and save time. Pros Property search capability. Makes life so much better! Cons Reporting templates. Need a more descriptive naming to know which report to pick. Switched from [Groupize](https://www.capterra.com/p/131634/Groupize/) Functionality for larger events and group registration Review Source GH Gloria H. Event Coordinator Higher Education Used the software for: 1-2 years ### "CVENT FOR YOUR EVENT" October 24, 2024 4.0 When I used them it was great! It was easy to set up and manage and get the reporting I required. Pros When I used it I loved it. It was so easy to run conferences and workshop with CVENT. Cons I don't really have any cons. The con for me is that my university has its own system and would not allow me to use Cvent any longer. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Cvent offered more services that fit my needs. Review Source AP Alyson P. Registration Specialist Research Used the software for: 1-2 years ### "Cvent is Wonderful" August 22, 2024 5.0 Great! I love \[sensitive content hidden\]. Always happy and super helpful. Pros Their Customer Service product knowledge. Cons It can be difficult to search through the vast Knowledge Base Review Source VR Verified Reviewer Service Desk Manager Hospital & Health Care Used the software for: 2+ years ### "Cvent will get your event going!" April 30, 2025 5.0 We have used them for a few years and generally been able to count on them as a reliable platform Pros The complete solution for managing registrations and information for events in our organization Cons The cost really can be too high, and at times makes you wonder how it got to that point Review Source EC Emily C. Event Planner Information Technology and Services Used the software for: 2+ years ### "Highly Recommend " October 28, 2025 5.0 Pros The customer support that comes with this product is incredibly helpful! We get 24/7 support. In addition, the customer sthat come to our conferences appreciate that their information is safe. Cons In my personal experience, I found that there was a bit of a learning curve to using this product. However there are resources online to help with this. Review Source CG Cam G. Specialist Hospitality Used the software for: 1-2 years ### "ALL ABOUT CVENT- My experience " December 10, 2024 4.0 Overall, CVENT is the leader in event registration and has allowed us to keep organized with all of our events throughout the year. From the RFP process to the Post Event Surveys. Pros CVENT allows us as a company to feature one registration site where we can manage attendees, payments, waitlists and RFP venues for our events all within one program. Cons There are often times technical issues that arise with the software due to coding, tags, etc that make it difficult to change things occasionally. Additionally, we often have to do things very robust due to no technological advances with the program. Review Source MC Maddie C. Event Coordinator Financial Services Used the software for: Less than 6 months ### "Cvent Event Management" June 10, 2025 4.0 Our team loves the event management platform, there is truly so many different places to go for so much different information. After learning so much more this week, I'm super excited to dive deeper into the features we haven't always used to their full potential. Pros There is so much opportunity and tools to ensure the best possible outcome for not only the attendees, but also the staff that are providing support. Cons I wish the integration with our CRM and other systems that our company uses were more user friendly and not so manual, but we're taking steps to improve! Review Source CB Chris B. Service Delivery Manager - Meetings Medical Devices Used the software for: 2+ years ### "Comprehensive Event Tool" October 3, 2024 5.0 Pros The comprehensive set of tools and features allow me to easily manage my events and apply our SMM program company wide within one tool. Cons With such a large set of features, it can take a little bit of time to fully train on the tool. Review Source KN Kae N. Marketing Associate Marketing and Advertising Used the software for: 1-2 years ### "All in One Event Planning" October 23, 2024 4.0 Pros Cvent event management made it easier for us to organize our events in one platform. The ready-to-use templates and flexibility to host small to large events is a plus! I love using the customer support live chat anytime I run into an issue. They are quick to respond! Cons It can be a bit time consuming on learning how to use Cvent overall, but after that everything is seamless. Not being able to login into multiple devices using one account gets tiresome when I am working offsite and my computer at work still has me logged in. Review Source AG Amy G. Facilities Coordinator Higher Education Used the software for: 1-2 years ### "All inclusive" November 28, 2024 5.0 It is nice how everything is all together and I can click back to different versions of the event. Pros My favorite thing is that I can roll an event over from year to year and that everything is all in one place. There are a lot of options. Cons I really do not like how many different "homepages" there are. I think it could do with a lot less click thru navigating. Review Source NA Ngozi A. AG Director Arts and Craft Department Arts and Crafts Used the software for: 1-2 years ### "Cvent Event Management Review by N.Akande" September 25, 2024 4.0 Pros Cvent Event Management centralize scheduling of hybrid, virtual and in-person events in one place. Cons It only support online registration due to lack of offline access. Review Source MM McKenzie M. Specialist Events Services Used the software for: 1-2 years ### "Event Productivity at its Best" September 30, 2024 5.0 Pros It's a one stop shop for all things- from travel to the event, to lodging, to app management, to session tracking. Cons there are frequent changes and integrations that sometimes need creative workarounds. Review Source JB Josh B. Deputy Head of Delivery Events Services Used the software for: Less than 6 months ### "Very Happy " October 16, 2025 5.0 easy to use, straigthforward and made simple for the end user. appreciate the go to support where required Pros streamline and clear understanding of who to contact when. i like the idea that the solutions tie in with eachother , making the options to engage with other solutions easy. Cons i havent had loads of experience with the management side so dont have anything negative to say at this point Review Source CM Conchetta M. Administrator manager Construction Used the software for: I used a free trial ### "Event plan made easy" October 3, 2024 5.0 Product is a very useful tool in event management. Features are excellent Pros Convenient and easy to navigate and work with Cons Good product no negative remarks to list Review Source MM Mercy M. Account Executive Automotive Used the software for: 1-2 years ### "The best of all times tool for registration every 24.7" May 21, 2024 5.0 Pros I do like how the customizable features are The customer service is legit The platform is easy to use Their web registration is a 100% the best Cons Nothing really is wrong with cvent it is genuinely the best Review Source Talk to a Capterra advisor for free and get results within 15 minutes.