# Singlepoint Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Singlepoint Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more.

Source: https://www.capterra.com/p/254783/Syncronology

---

# 

 Singlepoint Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Singlepoint

## What is Singlepoint?

Singlepoint is a rapidly configurable no-code QMS and compliance platform. Our QMS software includes an intuitive and powerful no-code editor which allows users to build on top of our base compliance, health and safety, LMS and QMS modules. Users can create their own bespoke workflows from scratch or engage our professional services team to deliver customized solutions. This flexibility ensures you can quickly adapt your QMS software to match business needs both now and in the future.

## What is Singlepoint used for?

[Document Management](https://www.capterra.com/document-management-software/)[Quality Management](https://www.capterra.com/quality-management-software/)[Document Control](https://www.capterra.com/document-control-software/)

Top alternative

Featured

Overall rating

Based on 24 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$1290

Per User, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Singlepoint?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.syncronology.com&name=Singlepoint)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Singlepoint

4.7 (24)

VS.

[4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

$1290

Per User, Per Year

Starting Price

$25000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (24)

Ease Of Use

4.1 (28,696)

Value For Money

4.5 (22)

Value For Money

4.2 (20,292)

Customer Service

4.5 (23)

Customer Service

4.5 (18,337)

## Singlepoint alternatives

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (25)](https://www.capterra.com/p/141415/Adaptive-Compliance-Engine-ACE/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

[4.7 (28,773)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/160756/Google-Docs/)

[View all alternatives](https://www.capterra.com/p/254783/Syncronology/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Storage

4.8 (14)

85.71% of 14 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Access Controls/Permissions

4.8 (13)

100.00% of 13 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Secure Data Storage

4.5 (13)

100.00% of 13 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

Document Management

4.8 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

File Sharing

4.4 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Content Management

4.7 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Singlepoint 162 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

One-off queries made on an as-needed basis

Generate one-off reports that meet information requirements

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

A record of all activities within the system, including user access, changes made, etc.

Compare key metrics for the business against prominent players in the industry

Material list of manufacturing parts and associated costs

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Define and maintain business rules that determine workflow capabilities and criteria

Track and manage schedules and meetings via an integrated calendar

Track and monitor efficient handling of all changes/transitions

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Record and track all relevant internal and external communications

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Investigate and take action at root cause or error in processes to prevent recurring issues

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Merge data from multiple sources to a single data set

Connect to big data sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Track the management and flow of data throughout the organization

AI method of discovering or extracting data patterns from larger volumes of data

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Translate EDI formats into data suitable for use with company applications.

Graphical representation of data

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Electronic signing method that validates the authenticity and integrity of a digital document

Plan and implement business continuity measures in case of unforeseen events

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Document Check-in/Check-out

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations

Custom forms to streamline repetitious aspects of a document

Series of processes that a document goes through from creation to archiving

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Receive and/or send email notifications for urgent updates, requests, or other information

Manage, store and organize emails within the system or via third-party apps

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Convert files to a different format

Create, save, and store files

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Specifically designed to address the needs of law firms and legal departments

Intended for medical use such as diagnosis, treatment, and consultation

Form predictions based on past and present data/trends

Automate repetitive tasks such as filling out information or creating certain types of forms

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Create, design and modify the flow and processes of tasks in a project

The creation, development, and sharing of potentially innovative new ideas

Manage and track all disruptions and incidents

Compile and organize data into specific metrics

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Edit and personalize data view as needed

Track and monitor processes/products to ensure they meet international standards developed by the ISO

Identify and respond to unexpected problems or failures (ie. "negative events")

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance

Manage, maintain and track the performance of assets and equipment

Collect and maintain structured information that describes data or content

Monitor task progress and planned accomplishments to better manage project status

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows users to manage data from a number of sources

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Process and analyze human language in text or audio form

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Identify issues and deviations from specifications

Online Analytical Processing technology for performing high-speed complex queries or multidimensional analysis on large volumes of data

Ability to recognize printed or written text within digital images or scanned documents

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, manage, and track policies and procedures within an organization

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Predict future data based on historical data sets

Arrange tasks based on the level of priority or urgency

Document any changes or proposed changes made to business processes or workflows

Visually identify, define, and map all details and relationships surrounding business process models and elements

Capture, organize and track product-specific data and information in a centralized location

Manage the end-to-end production process for manufacturing operations

Evaluate the degree to which business operations bring monetary gains

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Create, manage, or update project workflows.

Share pre-configured sets of data organized and presented in a specific manner with the organization

Ensure that quality requirements and standards are met across production processes

Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Enables creation, management, and tracking of product requirements & features during product production/development

Track what was updated, who made the changes, compare two revisions, and revert or perform another revision

Notifying as a warning or reminder of a potential or imminent hazard

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Identify and analyse the reasons behind accidents

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Systematic evaluation of the security of a company's overall security system and situation

Access, combine, transform, and store data without the help of an IT department

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Manage all supplier data and operations

Qualify, select, and monitor supply chain partners

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track the status and progress of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Review data from past periods to reveal recurring tendencies and predict future performance

Visually identify direction of development and areas that require attention

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

The process of cross-checking new versions with previous copies to identify changes

Track revisions and updates made to files and navigate between different versions

The process of reverting to a previous version or state

Interact with data visualization elements, such as charts and graphs, to drill down into data

An extended application or connector that enables users to perform additional services with their current set of tools

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

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Features

4.5 (24)

4.5

Based on 24 reviews

## Pricing

Value for money

4.5 (22)

Free Trial

[View pricing plan details](https://www.capterra.com/p/254783/Syncronology/pricing/)

Starter

$1,290

Per User,Per Year

Core

$2,420

Per User,Per Year

Professional

$3,600

Per User,Per Year

Value for money

4.5 (22)

4.5

Based on 22 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (23)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (23)

4.5

Based on 23 reviews

## User reviews

Overall rating

4.7

Based on 24 reviews

Filter by rating

5(16)

4(8)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

WD

Wayne D.

Quality and Compliance Manager

Mechanical or Industrial Engineering

### "User-Friendly and Intuitive Platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 28, 2025

Singlepoint offers a highly user-friendly interface that enables key personnel to easily review, edit, and create documentation for employees to follow. Its accessibility ensures that the right people can maintain and update content efficiently, supporting compliance and clarity across the organization. The Gauge Manager feature stands out as particularly intuitive, making it simple to navigate and manage performance metrics or documentation workflows with minimal training.

Pros

We utilise Singlepoint primarily for gauge management and document control, which significantly enhances our operational efficiency and compliance assurance. Gauge Management Singlepoint provides a centralised platform for managing all gauges across the site. It enables us to: Maintain full visibility of gauge status and location. Track calibration schedules accurately, ensuring timely servicing. Minimise the risk of using out-of-calibration equipment, supporting quality assurance. Document Control The system ensures robust control over documentation by: Delivering only the latest approved versions to employees, eliminating access to drafts or outdated revisions. Supporting version control and audit trails, which are essential for regulatory compliance. Enhancing consistency and reducing the likelihood of errors due to outdated information.

Cons

I don’t really have any points that I like least about Singlepoint, it meets my expectations and supports my work effectively, with no notable issues or concerns to report.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Alan B.

IT Manager

Automotive

### "Singlepoint, more that just a Document Management System."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

March 28, 2025

The team behind the solution consistently provides excellent service. Our long-standing relationship will continue to thrive as we further invest in the additional modules they offer.

Pros

In addition to a robust Document Management solution, they offer complementary modules such as Issue Manager, Calibration Manager, Risk Management and more, which integrate seamlessly into their overall solution.

Cons

Support can be both a strength and a challenge. While it is often on point, there have been several occasions where we've had to follow up on raised support tickets. Although these are usually minor issues, it can still be disappointing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IM

Irene M.

Quality Systems Manager

Packaging and Containers

### "Singlepoint Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

March 17, 2025

Excellent experience. Thanks to Singlepoint the company complies with relevant Quality certifications without hassle and stress.

Pros

In a single system, you can review, modify, and authorize documents while ensuring traceability.

Cons

Technical Service - Sometimes, it takes too long for the Technical team to resolve an issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JF

Julia F.

Head of Compliance and Quality

Translation and Localization

### "Great customizable system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 17, 2025

The software will continue to develop with our needs in the future but we are really happy with where we are at the moment – implementing the software helped us in getting strengthening our compliance relevant records in a form which allows easy access to them for audits.

Pros

Singlepoint is fully customizable and has allowed us to adapt each module to our exact needs.

Cons

The flipside of the customization opportunities is that it does require in-house effort and competency to be able to clearly define needs and expectations so that the Singlepoint team can work towards these. The effort will be worth in the end though!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Chris S.

Production Support

Furniture

### "Very flexible/scalable alternative to MSAccess databases"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 17, 2025

We were looking for an alternative to using MSAccess (which does not scale well and has restrictions and data corruption issues). Singlepoint is based on an SQL based backend + powerful front-end system that incorporates a drag and drop interface in many areas, reducing the possibility of errors and speeding up development. The ability to create interactive dashboards and menus gives databases a more professional and up-to-date look. Report creation is comprehensive (if sometimes a little daunting, given that interfaces for the different parts of the software are very different). Whilst it has some rough edges, Singlepoint is nevertheless a very flexible and useful software package, that I hope will get better and better over time.

Pros

I like the flexibility of being able to create modules for very different business processes (from Stores stock requisitioning, to Quality Assurance, Despatch label systems). The low cost and technical support are big factors I like as well. As the software is browser based, that means no need to install / run software on users machines.

Cons

Whilst ODBC connectivity to external sources is available, sometimes it's necessary to be able to pull in data and store internally. I'd prefer itif Singlepoint had a more comprehensive means of being able to import data directly (on a regular basis) without the need to rely on MSM Studio to do it. The lack of being able to right click and copy data from fields in dashboard grids is annoying, and would be very useful for pasting to other software (Redthorn, Excel etc). The different aspects of the software have very different interfaces, which can be confusing until you get used to it.

Switched from

[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)

Flexibility, scalability and usability. We needed to have different users all accessing the same data at the same time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PB

Paul B.

Group Head of IT

Mechanical or Industrial Engineering

### "A great product. Very flexible and supports rapid development."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 14, 2025

The team behind SinglePoint have been excellent. They really know their product and its capabilities and have been able to translate our requirements into a tool that is really helping our business. We are already discussing plans for additional development.

Pros

The flexibility of SinglePoint has allowed us to develop a bespoke module to support the specific needs of the business. There is no bloatware or the unused features that you might find in a COTS product.

Cons

There haven't been any downsides to date.

Alternatives considered

[Dynamics 365 Sales](https://www.capterra.com/p/248301/Dynamics-365-Sales/)

Reasons for choosing Singlepoint

Cost, flexibility and speed of delivery.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2025

Hi Paul, Thank you for your fantastic review! We’re delighted that SinglePoint’s flexibility and our team’s support have helped you build a solution that fits your needs. We look forward to continuing our work together!

CT

Chris T.

IT and Projects Manager

Hospital & Health Care

### "Singlepoint "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2025

Easy to work with the team. They understand real life and also the issues end users face daily They are not just out to make money they also want to help their customers achieve what they want

Pros

Flexibility and versatility of the system. All areas are intuitive and logical. The Singlepoint team are passionate and knowledgeable about their product and justifiably so. Love working with them.

Cons

So far nothing. We should have bought it years ago

Alternatives considered

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)

Reasons for choosing Singlepoint

Versatility Flexibility The Single point team

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2025

Hi Chris Thank you for your wonderful review! We're thrilled that SinglePoint's flexibility and intuitive design are making a real difference for you. It means a lot to hear that our team’s passion and commitment shine through—we love working with you too! Looking forward to supporting your success even further.

LC

Laura C.

Quality Manager

Medical Devices

### "100% recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2025

Absolutely fantastic team , as said above , nothing is too much trouble , they gain an understanding of what you want sometimes from not even explaining very well what you want , they are able to leverage of previous work they have created for other customers and apply it /modify it to suit your business also making suggestions of things that may work well for you that you hadn't already thought of . Without even having my "primary project" fully off the ground yet , we have already started another one with single point as I'm confident they can deliver what i need and help me along the way !

Pros

Without having the software in practice and in use by multiple users yet , i cannot honestly review the workability of what we have created thus far I'm sure there will be tweaks to come, that being said , what we have created is exactly what I've asked for , no "expense spared" so to speak. Nothing has been too much trouble by the people managing my account and my expectations , absolutely would recommend to anyone !

Cons

There is a couple of minor inconvenient bug fixes that need to ironed out which were already known by the team e.g having to fill a field that doesn't need to be filled , however this does not discredit anything the software can do , its just one of those things that gets improved with development and input from customers.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reasons for choosing Singlepoint

Price point Capability Customization Provision of validation Likeability

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2025

Hi Laura Thank you for your fantastic review and recommendation! We’re delighted that SinglePoint has delivered exactly what you envisioned and that our team has been able to support you every step of the way. Your confidence in us means a lot, and we’re excited to continue working with you on your projects. If you ever need anything, we’re here to help!

PM

Patrick M.

Quality Assurance Manager

Machinery

### "SinglePoint Migration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 7, 2025

overall experience has been great. easy to use, fast response times from singlepoint when issues arise, seamless integration

Pros

Ease of use and their licensing policy. Transitioning from our old DMS system seemed like a daunting challenge but with their help the transitions was easy and the tools singlepoint has to maintain and clean up any DMS issues have been great.

Cons

I have not run into anything I dislike yet

Alternatives considered

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)

Reasons for choosing Singlepoint

mostly price related. but we had a relationship with waypoint and single point and their licensing policy is second to none

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2025

Hi Patrick Thank you for your great review! We’re thrilled to hear that SinglePoint made your DMS transition seamless and that our tools and licensing policy have been valuable to your team. It’s fantastic to know you’ve had a smooth experience so far, and we appreciate your trust in us. If you ever need anything, we’re always here to help!

PD

Peter D.

Senior Manager - Compliance and Risk

Automotive

### "Singlepoint Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

November 1, 2023

Well matched to our business. Support is responsive to suggestions from users to enhance features.

Pros

Its features align very well with our management system requirements. It is flexible and adaptable to grow as our needs develop. It can be supported either in-house or by Syncronology.

Cons

One or two clunky areas but those are becoming fewer with product development

Reasons for choosing Singlepoint

It best suited our needs for CAPA at the time, and had possibility to grow through deployment of more modules bit by bit (which happened).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2025

Hi Peter Thank you for your thoughtful review! We're delighted to hear that Singlepoint is well-suited to your management system needs and that its flexibility and adaptability are supporting your growth. We’re also pleased to know our responsive support and ongoing product development are making a positive impact. If you ever need anything further, don’t hesitate to reach out.

[View all Reviews](https://www.capterra.com/p/254783/Syncronology/reviews/)

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