# Best ServiceNow Alternatives 2026 | Capterra

> Looking for alternatives to ServiceNow? Find out how ServiceNow stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/254088/ServiceNow/alternatives

---

# Alternatives to ServiceNow

[4.5 (350)](https://www.capterra.com/p/254088/ServiceNow/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/254088/ServiceNow/)

Tabset anchor

## Top ServiceNow Alternatives

ServiceNow

* * *

Starting from:

$100/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (350)](https://www.capterra.com/p/254088/ServiceNow/reviews/)

Ease of Use

4.2

Customer Service

4.3

Features

4.5

Value for Money

4.1

* * *

Starting from:

$115/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4081)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$19/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (733)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Ease of Use

4.6

Customer Service

4.6

Features

4.3

Value for Money

4.4

* * *

Starting from:

$29/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (140)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/)

Ease of Use

4.5

Customer Service

4.8

Features

4.4

Value for Money

4.7

Tabset anchor

All ServiceNow Alternatives

At a Glance

Top Alternatives for ServiceNow

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe)
-   [BOSSDesk](#product_c5ef1c3a-c29e-4261-8f73-a7f3006f583d)
-   [JIRA Service Management](#product_b760c482-1fb9-46ab-a9e0-a6d200b4bc5b)
-   [Atera](#product_60b517b6-f6f5-4480-b945-a6d200b2cab2)

Tabset anchor

by Atlassian

[4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. [Learn more about JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

Compare

Tabset anchor

by Atera

[4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/)

Accelerate your IT support with enterprise-grade ticketing and help desk, buffered by AI agents that help users self-resolve issues. [Learn more about Atera](https://www.capterra.com/p/144309/Atera/)

Compare

Tabset anchor

by SysAid Technologies

[4.5 (520)](https://www.capterra.com/p/107225/SysAid/reviews/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

Compare

Tabset anchor

by ManageEngine

[4.4 (231)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

Empower IT help desks to maximize productivity and deliver exceptional employee experiences with ServiceDesk Plus. [Learn more about ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)

Compare

Tabset anchor

by NinjaOne

[4.7 (293)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Reduce ticket resolution times, streamline helpdesk efficiency, and resolve issues faster with NinjaOne Ticketing. [Learn more about NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Compare

Tabset anchor

by Freshworks

[4.5 (3444)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

Compare

Tabset anchor

by ISL Online

[4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

Remote desktop & support for IT teams. Secure unattended access to Windows, Mac, Linux, mobile. No VPN. Cloud, on-prem, private cloud. [Learn more about ISL Light](https://www.capterra.com/p/146892/ISL-Light/)

Compare

Tabset anchor

## [Milvus](https://www.capterra.com/p/202528/Milvus/)

by Milvus

[4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

Intelligent helpdesk and IT management system. [Learn more about Milvus](https://www.capterra.com/p/202528/Milvus/)

Compare

Tabset anchor

## [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/)

by Nanosystems

[4.7 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux. [Learn more about Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/)

Compare

Tabset anchor

## [ServiceTonic](https://www.capterra.com/p/112516/ServiceTonic/)

by ServiceTonic

[4.6 (8)](https://www.capterra.com/p/112516/ServiceTonic/#reviews)

Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software. [Learn more about ServiceTonic](https://www.capterra.com/p/112516/ServiceTonic/)

Compare

Tabset anchor

## [Deepser](https://www.capterra.com/p/178946/Deepser/)

by Deepser

[4.6 (57)](https://www.capterra.com/p/178946/Deepser/reviews/)

Deepser is a Help Desk and Ticketing solution that manages support requests and daily operations with native AI built into the process. [Learn more about Deepser](https://www.capterra.com/p/178946/Deepser/)

Compare

Tabset anchor

## [Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)

by Desk Manager

[4.8 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/)

Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management. [Learn more about Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)

Compare

Software Found In

-   [ITSM Software](https://www.capterra.com/itsm-software/)
-   [Data Center Management Software](https://www.capterra.com/data-center-management-software/)
-   [IT Asset Management Software](https://www.capterra.com/it-asset-management-software/)
-   [Help Desk Software](https://www.capterra.com/help-desk-software/)
-   [IT Management Software](https://www.capterra.com/it-management-software/)
-   [CMDB Software](https://www.capterra.com/cmdb-software/)
-   [Configuration Management Tools Software](https://www.capterra.com/configuration-tools-software/)
-   [Enterprise Resource Planning Software](https://www.capterra.com/enterprise-resource-planning-software/)
-   [Application Development Software](https://www.capterra.com/application-development-software/)
-   [Business Management Software](https://www.capterra.com/business-management-software/)
-   [Cloud Management Software](https://www.capterra.com/cloud-management-software/)