# Top 10 SurveyMonkey Alternatives of 2026 | Capterra

> Explore the best SurveyMonkey alternatives offering unique features, ease of use, and pricing designed for your needs in 2026.

Source: https://www.capterra.com/p/253516/SurveyMonkey/alternatives

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Top 10 SurveyMonkey Alternatives 2025

Last updated on June 11, 2025

Written by [Shephalii Kapoor](https://www.capterra.com/resources/author/skapoor/)

Writer

Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/)

Editor

Alternatives for SurveyMonkey

[4.6 (10438)](#reviews)

User rating:[

4.6

](#reviews)

Based on (10,438) reviews

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) is an online survey platform that enables businesses to create, distribute, and analyze surveys. The software offers a variety of tools, such as customizable templates, diverse question types, skip logic, and data analysis dashboards to gather feedback, conduct market research, and collect data for various purposes. It is featured in our [2025 Capterra Shortlist for Survey Software.](https://www.capterra.com/survey-software/shortlist/) 

While SurveyMonkey is a top-rated platform, some users should consider alternatives that align more closely with your survey requirements based on your budget.

To help you expand your software options, below we compare the top 10 SurveyMonkey alternatives that cater to a variety of survey requirements, helping you find the perfect tool to match your goals and preferences.

### How we picked the software on this list

We referenced thousands of verified user reviews on our website, evaluated internet search trends, and independently researched vendor websites to identify top SurveyMonkey competitors and areas where each excels.

[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.8 (526)](https://www.capterra.com/p/135455/QuestionPro/reviews/)

Best Rated

Best Rated

[View Profile](https://www.capterra.com/p/135455/QuestionPro/)

Starting Price:

$83 per user, per month

Free Trial

Free Version

Why we picked it

According to our reviews, QuestionPro is the best SurveyMonkey alternative as it offers a wide range of question types, robust logic options (such as branching and skip logic), and in-depth data analysis. Users find QuestionPro a good alternative to SurveyMonkey primarily due to its cost-effectiveness. Nonprofit organizations often value the software’s free or discounted plans. They appreciate QuestionPro's in-depth analytics, customization capabilities, and flexibility in survey development. 

For some users, SurveyMonkey is considered easier to use and more straightforward for occasional surveys. Users appreciate that the software is intuitive and easy to navigate, making survey creation and distribution simple for users of all skill levels.

Pros & Cons

Offers free or discounted access to nonprofits, making it affordable for organizations with limited budgets.

Allows users to tailor surveys to specific needs, including question types and layout.

Includes multiple question formats such as multiple-choice, matrix, and branching questions.

KS

Keven S

PresidentMusic, Self-employedUsed the software for: 6-12 months.

“QuestionPro is an awesome resource for nonprofits. The system offers powerful advanced features for our organization and has enabled us to create customized forms to survey our community.“

January 21, 2025

Customizing surveys can be costly, and the increase in price for survey responses can be a concern for some users.

Complex data sets can be difficult to navigate initially.

Applying complex routing requires creating many rules and logic, making it difficult for new users.

TH

Tom H

Research ManagerResearch, 11 - 50 employeesUsed the software for: 6-12 months.

“Sometimes it is difficult to apply more complex routing - you have to create a lot of rules and logic.“

December 7, 2024

Features

Reporting and statistics

4.7

Multiple question types

4.6

Mobile access

4.2

CF

Christian F

WebmasterResearch, 11 - 50 employeesUsed the software for: More than 2 years.

“The high quality of the reports generated by QuestionPro and the ease with which the data gathered could be processed proved very important to the overall success of the survey.“

April 9, 2024

Pricing

QuestionPro offers four pricing tiers, starting at $99 per user, per month (billed annually) under its surveys and research module.Other than these, it offers custom pricing for “customer experience” and “employee experience” users. The software includes a free plan and a 10-day trial of its advanced plan. SurveyMonkey, on the other hand, has team, individual, and enterprise-level plans. While the team plan starts at $30 per user, per month (billed annually), starting with three users, the individual plans start at $39 per month ($468 billed annually). Similar to QuestionPro, SurveyMonkey offers a free plan that lets you create a survey or form with up to 10 questions.

[Learn more about QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)

* * *

[4.7 (953)](https://www.capterra.com/p/137289/Typeform/reviews/)

Best for Customizable Questions

Best for Customizable Questions

Starting Price:

$39 flat rate, per month

Free Trial

Free Version

Why we picked it

Analysis of user reviews on our website revealed that Typeform’s customizable questions are particularly valued by users. The software goes beyond basic question formats by offering a wide array of interactive elements, including picture choice, rating scales, and open-ended text fields, all while allowing for the application of conditional logic.Users find Typeform to be a good alternative to SurveyMonkey due to its intuitive and engaging interface, which simplifies the creation and editing of surveys with complex branching and logic. 

With SurveyMonkey, users can tailor surveys with a variety of question types, from multiple-choice and rating scales to open-ended text boxes, enabling data collection that matches specific research needs. Users believe SurveyMonkey offers more advanced data collection and analysis tools, better reminders for survey completion, and a more professional appearance.

Pros & Cons

Creates a conversational experience for respondents, enhancing engagement.

Presents questions one at a time in a chat-like format.

Enables conditional logic to tailor questions based on previous answers.

RP

Rachel P

Senior SEO SpecialistAutomotive, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Regardless of whether you're asking open or closed questions, have follow-up questions pertaining to certain answers or want to use rankings or scales, Typeform makes it easy to add and tailor each of these questions at any point in your survey creation.“

October 4, 2023

The platform can be a bit challenging to learn and use for those without technical experience.

The design options can be confusing, and users may find it hard to match forms to their brand's style.

Removing Typeform branding requires upgrading to a more expensive plan, which can be inconvenient for some users.

NG

Natalie G

Senior Marketing ManagerComputer Software, 11 - 50 employeesUsed the software for: 1-2 years.

“I just wish there were some more customization options for the design of templates/questions.“

July 19, 2024

Features

Multiple question types

4.8

Customizable questions

4.6

Lead capture

4.6

JP

Jonathan P

CEOEducation Management, 2 - 10 employeesUsed the software for: 1-2 years.

“I am using Typeform to collect data from my leads which is used to generate documents for quotes and proposals.“

August 23, 2024

JG

Julio G

Medical EstheticianMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years.

“Typeform turns your mundane forms into conversational experiences. Its design is smooth, conversationalism allows you to insert images and videos into your surveys / quizzes making it engaging.“

November 15, 2024

Pricing

Typeform offers core and growth plans, starting at $25 per month (billed annually). It also has a free plan that allows you to create and share unlimited forms. SurveyMonkey, on the other hand, has individual prices starting at $39 per month ($468 billed annually), which makes it a bit pricier compared to Typeform. It also has a free basic plan that lets you create and send surveys.

[Learn more about Typeform](https://www.capterra.com/p/137289/Typeform/)

* * *

[4.6 (450)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

Best for Survey Building

Best for Survey Building

Starting Price:

$35 flat rate, per month

Free Trial

Free Version

Why we picked it

Zoho Survey is appreciated by our users for its survey building functionality. The software provides a user-friendly interface for creating surveys with diverse question types, customizable themes, and branching logic, enabling you to design tailored surveys for various purposes, from customer feedback to market research, while integrating with other Zoho applications for simplified data management and analysis. Users believe that Zoho Survey is a good alternative to SurveyMonkey primarily due to its lower pricing and better customizability. They appreciate Zoho Survey's cost-effectiveness and seamless integration with the Zoho Suite, which simplifies report generation. 

SurveyMonkey is also equipped with a wide array of pre-built templates and customizable question types, empowering you to quickly create surveys for diverse needs, while also providing advanced features such as skip logic, branching, and robust reporting tools for in-depth data analysis and actionable insights. Compared to Zoho, SurveyMonkey is believed to offer better reporting features, and safety integrations with TRUSTe, Norton, and Health Insurance Portability and Accountability Act (HIPAA).

Pros & Cons

Seamlessly integrates with other Zoho tools such as Zoho CRM, Zoho Sheets, and Zoho Campaigns.

Allows users to customize surveys with company logos and branding elements.

Allows users to export survey data to various formats like CSV, PDF, and Excel for further analysis.

Abhinav B

Member - HR Government Relations, 5,001 - 10,000 employeesUsed the software for: I used a free trial.

“Fantastic experience because of its quality and business analysis algorithm which helps to increase your business leaps and bounce.“

February 17, 2023

Creating surveys with simple logic can be harder compared to other tools.

Third-party integrations are hard to implement and require technical knowledge.

The free version has limited customization options, making it less flexible.

AM

Ar-jay Angelo M

System AdminstratorFood & Beverages, 51 - 200 employeesUsed the software for: I used a free trial.

“The free version has some limitations on advanced features like branching and reporting.“

November 21, 2024

Features

Customizable templates

4.9

Survey and poll management

4.8

Data import and export

4.8

AS

Akshat S

Sofware DeveloperComputer Software, 51 - 200 employeesUsed the software for: 1-2 years.

“Zoho Survey is best survey management software. Basically, It provides various pre-defined survey templates which results in saving a lot of time.“

February 20, 2023

Dylan C

marketingFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years.

“The entire process of conducting surveys with the right questions and the correct templates is much easier with Zoho Survey and then analyzing the information and understanding it is more detailed and this helps to make decisions based on the information received from the surveys.“

July 17, 2024

Pricing

Zoho Survey offers a starting price point of $7.42 per month, billed annually, which makes it one of the most cost-effective options on this list. The software has a free plan and offers a 7-days free trial as well of its enterprise version. On the other hand, SurveyMonkey is available at $39 per month ($468 billed annually) for individual users and $30 per user, per month (billed annually), starting with three users, for teams. It also has a free basic plan like Zoho Survey.

[Learn more about Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)

* * *

[4.3 (2917)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Best for Reporting and Analytics

Best for Reporting and Analytics

Starting Price:

$12 usage based, per month

Free Trial

Free Version

Why we picked it

Constant Contact is appreciated by our users for its reporting and analytics capabilities.The software provides insights into email campaign performance, including open rates, click-through rates, and bounce rates, allowing users to track audience engagement and optimize future marketing campaigns. Businesses that prioritize building and maintaining strong relationships with their customers through email newsletters and marketing campaigns usually prefer this tool over SurveyMonkey. 

SurveyMonkey, which is primarily a survey tool, offers tools for analyzing survey data, providing detailed summaries, cross-tabulations, and customizable charts to visualize responses. While Constant Contact requires you to upgrade your membership to send surveys, SurveyMonkey offers you this feature even in its free version. Users appreciate that the tool offers a lot of advanced form fields such as hidden and conditional fields, and allows them to pull different kinds of reports.

Pros & Cons

Offers features for scheduling and automating email campaigns.

Provides the ability to segment the audience based on various criteria.

Offers email templates that work well on mobile devices.

Hedi S

informatiqueInformation Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“The automation features have saved me time by allowing me to schedule campaigns and follow-ups effortlessly.“

July 9, 2024

Email templates offer limited customization options.

HTML interface can be difficult to use for custom formatting.

The cost can be expensive for small businesses or those with large contact lists.

JB

Janene B

DirectorMusic, 2 - 10 employeesUsed the software for: More than 2 years.

“The list functions are somewhat limited since you have to upload and save each list individually.“

February 25, 2025

Features

Email management

4.7

Lead management

4.6

Event scheduling

4.5

JM

Julie M

Payroll ManagerConsumer Services, 11 - 50 employeesUsed the software for: 1-2 years.

“We use Constant Contact for our email marketing campaigns and to create social media posts that help get our name out there and create business which creates more revenue!“

December 22, 2025

Caitlin S

CEOPerforming Arts, Self-employedUsed the software for: More than 2 years.

“It is easy to create aesthetically pleasing emails that get read!“

January 24, 2024

Pricing

Constant Contact has three pricing plans, starting at $12 per month (billed monthly), which makes it a cost-effective option for small businesses. While it does not offer a free forever plan, it does include a 30-days free trial that lets you try the features of the software beforehand. Compared to this, SurveyMonkey offers different modules with multiple pricing options, starting at $39 per month ($468 billed annually) for individual users. Moreover, it has a free plan for users.

[Learn more about Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

* * *

[4.6 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

Best for Feedback Management

Best for Feedback Management

Starting Price:

$19 flat rate, per month

Free Trial

Free Version

Why we picked it

SurveyLegend is highly rated for its feedback management capabilities by software reviewers on our website. The software allows you to collect and organize feedback through customizable surveys. It enables real-time data visualization via intuitive reporting dashboards, enabling you to quickly identify trends and insights from respondent data, while also offering options for sharing and exporting reports for collaborative analysis and action. Users find SurveyLegend a good alternative to SurveyMonkey primarily due to its cost-effectiveness and better free features. They appreciate SurveyLegend's unlimited questions, usability, and customization options. 

SurveyMonkey also offers a comprehensive suite of tools for gathering, analyzing, and acting on feedback. It provides robust reporting capabilities, including detailed summaries, cross-tabulations, and customizable charts, alongside features such as text analysis and sentiment analysis, enabling you to extract deeper insights from open-ended responses and manage feedback for actionable improvements. Users believe SurveyMonkey offers more robust features, better security, and reliability. They find SurveyMonkey's design capabilities more appealing compared to the others.

Pros & Cons

Offers various options to personalize surveys, including themes, colors, and logos.

Provides immediate insights into survey results, as soon as responses come in.

Surveys look good and are compatible on both mobile and desktop devices.

YY

Yelena Y

Communications OfficerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: I used a free trial.

“It's also great to see the look of your survey on different mobile devices (desktop version, mobile or tablet).“

October 3, 2023

Users may find it difficult to view individual responses without a paid subscription.

The software offers limited data visualization options in the free version.

Users may face issues with survey links, which may not work well on some devices.

SB

Sunima B

StudentMedical Practice, Self-employedUsed the software for: Less than 6 months.

“You have to upgrade to paid version before being able to see the individual responses from your survey.“

March 22, 2024

Features

Customizable fields

4.3

Survey builder

4.3

Customizable questions

4.2

VO

Valeria O

DEI CoordinatorArts and Crafts, 11 - 50 employeesUsed the software for: Less than 6 months.

“I like how customizables the questions are, as well as how visually appealing they are. It motivates people to fill the surveys more.“

September 20, 2023

IN

Isaiah N

Digital sales manager Financial Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It has customisable questions that i can use when targeting a specific group of people and get their responses in a way i require them.“

November 4, 2023

Pricing

SurveyLegend offers a starting price of $15 per month, billed annually.It also has a free plan that lets you create up to three surveys. SurveyMonkey, on the other hand, starts at $39 per month ($468 billed annually) for individual users and $30 per user, per month (billed annually), starting with three users for small teams. Similar to SurveyLegend, SurveyMonkey a free plan for users requiring limited functionality.

[Learn more about SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)

* * *

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.7 (11396)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

Best for Data Import and Export

Best for Data Import and Export

[View Profile](https://www.capterra.com/p/176571/Google-Forms/)

Starting Price:

Contact Vendor

Free Trial

Free Version

Why we picked it

Google Forms is valued for its data import and export capabilities that primarily revolves around integration with Google Sheets. Responses are automatically collected and organized within a linked Sheet, allowing for easy data manipulation, analysis, and export in various formats such as CSV or Excel. Users find Google Forms a good alternative to SurveyMonkey primarily due to its cost-effectiveness, ease of use, and seamless integration with other Google Workspace tools. Google Forms is free, which is a significant advantage for users who need basic survey functionalities without incurring additional costs. 

Compared to Google Forms, SurveyMonkey offers a broader range of options for managing survey data. You can export survey results in multiple formats, including CSV, PDF, and XLS, for in-depth analysis. Users believe SurveyMonkey excels in providing advanced analytics, customization options, and a more professional appearance for surveys. Additionally, SurveyMonkey's customer support and anonymity features are appreciated by users who require more sophisticated survey capabilities.

Pros & Cons

Offers various customization features including themes, question types, and layout adjustments.

Tracks responses in real-time and provides summary statistics.

Enables live comments and edits from team members.

Sofia B

Seniot Test EngineerComputer & Network Security, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“There are plenty of options to configure how the questions should apper and how answers can be sent. We particularly use multi select options so we can plot a bar chart after and easily insert it into our presentations.“

February 3, 2025

May lack advanced customization options for design, branding, and layout, making it difficult to create unique and professional forms.

May not be well-suited for creating and managing complex surveys with advanced features.

Google Forms cannot be used offline, which is a significant limitation for users without reliable internet access.

Olden F

FreelancerEducation Management, Self-employedUsed the software for: 1-2 years.

“What I didn't like about Google Forms is that it have limited advanced features and lacking in design options.“

June 7, 2024

Features

Drag and drop functionality

4.5

Survey builder

4.5

Data visualization

4.4

KB

Kayla B

Communication and Speech CoachE-Learning, Self-employedUsed the software for: 1-2 years.

“This is a simple, easy-to-use solution for small businesses ready to implement surveys and forms into their work without generating more business expenses.“

May 4, 2024

EM

Elia M

Content marketing internInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Google Forms is so amazing and incredible platform for creating surveys forms, planning forms and it's supported by Google cloud for proper data.“

January 2, 2025

Pricing

Google Forms is free to use. As long as you have a Google account, you can access Google Forms in its entirety completely free of cost. However, you need to pay for SurveyMonkey, which starts at $39 per month ($468 billed annually) for individual users and $30 per user, per month (billed annually), starting with three users for small teams. While SurveyMonkey has a free plan, it is basic in terms of functionality compared to Google Forms.

[Learn more about Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

* * *

[4.7 (2852)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Best Free

Best Free

Starting Price:

$39 flat rate, per month

Free Trial

Free Version

Why we picked it

Jotform is regarded as the best free SurveyMonkey alternative by verified reviewers on our website. The software’s free plan supports one user.You can create up to five forms with this version with 100 monthly submissions, 10 monthly payment submissions, and 1000 monthly form views. It provides access to a wide range of form templates and basic form-building tools, along with 500 total submission storage.Users find Jotform to be a good alternative to SurveyMonkey primarily due to its enhanced flexibility, ease of use, and comprehensive customization options. Reviewers appreciate Jotform's user-friendly interface, which reduces the learning curve and improves form-building efficiency. 

As compared to Jotform, SurveyMonkey;s free plan allows you to create surveys with up to 10 questions per survey and view up to 25 responses per survey or form. Users believe SurveyMonkey provides a more professional appearance, a wider range of survey templates, and superior data analysis and reporting features. SurveyMonkey's intuitive survey builder and question branching capabilities are also highlighted as strengths, making it suitable for users seeking in-depth insights and higher response rates.

Pros & Cons

Offers numerous pre-built templates for various form types, saving time and effort.

Supports building event registration forms with features such as email confirmation and reporting.

Enables form creation without the need for coding skills, making it accessible to everyone.

JM

Jaime M

Regional Sales ManagerIndustrial Automation, 201 - 500 employeesUsed the software for: More than 2 years.

“Has great form generator tools and templates which brings customization closer in terms of fonts, form layouts and design elements.“

December 18, 2024

The platform can be a bit overwhelming and difficult to learn for new users.

Exporting data and generating reports can be cumbersome for some users.

The free version includes Jotform branding, which cannot be customized or removed.

CS

Cathy S

Franchise InspectorFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months.

“It was not always sending the reports when I completed them unless in a wifi zone.“

February 20, 2025

Features

Signature creation

4.7

Data analysis tools

4.5

Multiple question types

4.4

GN

GABRIELA N

AdministrationHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months.

“I really like being able to offer the signature feature in the same document where I pass on information. Jotform really is everything a company needs to be organized.“

October 30, 2024

AR

Ana R

Booking ExecutiveLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: More than 2 years.

“Jotform integrates and works well with most of my clients engagement tools making it easy to create survey forms for collecting and analyzing clients feedback.“

December 2, 2024

Pricing

The pricing for Jotform starts at $34 per month, billed annually and goes up to $39 per month, billed annually. It offers a free plan that lets you create up to five forms and offers you access to most of the features that are paid. On the other hand, the pricing for SurveyMonkey starts at $39 per month ($468 billed annually) for individual users and $30 per user, per month (billed annually), starting with three users for small teams. This tool also offers a free plan for users.

[Learn more about Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

* * *

[Pointerpro](https://www.capterra.com/p/127434/Pointerpro/)[4.6 (271)](https://www.capterra.com/p/127434/Pointerpro/reviews/)

Best for Small Businesses

Best for Small Businesses

[View Profile](https://www.capterra.com/p/127434/Pointerpro/)

Starting Price:

$69 flat rate, per month

Free Trial

Free Version

Why we picked it

Pointerpro is considered to be a good SurveyMonkey alternative for small businesses. Users believe that Pointerpro offers better functionality for tests and questionnaires. They appreciate the software’s ability to create engaging surveys, automated reports, and its intuitive user interface. Users also mention that Pointerpro offers more flexibility and value for money, with some highlighting the availability of flexible subscriptions.

On the other hand, some users find SurveyMonkey to be more reliable even though they appreciate the extensive features provided by Pointerpro. The software offers a vast library of pre-built templates for various purposes, from customer feedback and market research to employee satisfaction.This saves small businesses time and effort in creating surveys from scratch.

Pros & Cons

Offers flexible pricing models to suit different budget requirements.

Supports offline survey completion.

Provides visual dashboards for tracking survey results.

DC

Denis Nur C

IT SpecialistElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: 1-2 years.

“We first bought Pointerpro during the lockdowns to make our form/survey processes more suited to remote work. It's been a treat to use since then and has given us a better way to keep an eye on different metrics based on our submissions.“

September 13, 2023

Building questionnaires can be complicated for some users.

Support responses can be delayed due to time zone differences between Europe and the US.

The user interface may look non-appealing to some users.

CQ

Caitlin Q

Senior PsychologistHuman Resources, 11 - 50 employeesUsed the software for: 6-12 months.

“It was a bit complicated changing the settings to feature multiple questions on one page, but once I learnt how it is done, it made sense to me.“

July 11, 2024

Features

Customizable questions

4.4

Survey builder

4.2

Reporting and analytics

3.9

edna luci g

university senior technicianMarketing and Advertising, Self-employedUsed the software for: I used a free trial.

“Wow! I can't believe how easy my job has become thanks to this platform, but what I like the most is its ability to generate custom reports after each evaluation.“

May 15, 2023

TW

Tom W

Finance DirectorFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months.

“Very professional-looking report outputs which have enhanced our client service offering.“

March 12, 2025

Pricing

While the majority of Pointerpro’s pricing is available as a customized quote, available upon request from the vendor, its Professional plan is priced at $69 per month. On the contrary, the pricing for SurveyMonkey starts at $39 per month ($468 billed annually) for individual users and $30 per user, per month (billed annually), starting with three users for small teams. This tool offers a free plan for users as compared to a free trial offered by Pointerpro.

[Learn more about Pointerpro](https://www.capterra.com/p/127434/Pointerpro/)

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[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.6 (323)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

Best Value for Money

Best Value for Money

[View Profile](https://www.capterra.com/p/246649/Microsoft-Forms/)

Starting Price:

Contact Vendor

Free Trial

Free Version

Why we picked it

As per our overall review analysis, Microsoft Forms provides the best value for money. The software is included in the Microsoft 365 suite, which makes it cost-effective for Microsoft users. Moreover, its integration with other Microsoft products such as Excel, SharePoint, Teams, and Power Automate is perceived as a significant advantage, simplifying data collection, collaboration, and workflow automation. Users often appreciate the tool for its ease of use, intuitive interface, and the convenience of quickly building and distributing surveys. Additionally, they value the professional appearance of the surveys and the ability to download reports easily.

However, many believe that SurveyMonkey offers more features and templates, which makes it a more robust tool for creating detailed and customized surveys. Users also find SurveyMonkey easier to use in some cases.

Pros & Cons

Offers a user-friendly interface that simplifies form creation and management.

Allows easy export of form responses to Excel for further analysis.

Enhances automation and workflow management through Power Automate.

EE

Emma E

Development OfficerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months.

“It's incredibly user friendly and I like how it can export into an excel for ease.“

February 4, 2025

Microsoft Forms lacks advanced survey features such as conditional logic, complex branching, and question randomization.

Transferring ownership of a form can be challenging, especially if the original creator leaves the organization.

The software does not support e-signatures, requiring users to use other platforms for forms needing signatures.

KL

Kristan L

ArchitectArchitecture & Planning, 10,001+ employeesUsed the software for: 1-2 years.

“The limitations make it difficult to make the logic jumps needed for complex forms.“

December 11, 2024

Features

Surveys and feedback

4.4

Web forms

4.3

Customizable forms

4.3

AP

Amitabh P

Technical Support EngineerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Highly customizable options to put forms and usability of this is extremely high.“

November 25, 2024

SF

Sheri F

Assistant Station LeaderTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: 6-12 months.

“It's easy to use, I'm always doing surveys and questionnaires and this software is my go to.“

October 9, 2024

Pricing

Microsoft Forms is generally included as part of a Microsoft 365 subscription.It is integrated into various Microsoft 365 plans, both for personal and business use. Contrary to this, SurveyMonkey offers paid plans starting at $39 per month ($468 billed annually) for individual users and $30 per user, per month (billed annually), starting with three users for small teams. It also comes with a free plan for users.

[Learn more about Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)

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[4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

Best Ease of Use

Best Ease of Use

Starting Price:

Contact Vendor

Free Trial

Free Version

Why we picked it

According to our verified reviewers, SurveySparrow is considered easy to use with a smooth user interface. Users appreciate that the software allows them to create engaging and custom surveys via a conversational interface that feels more like a conversation instead of a typical survey form. They also appreciate SurveySparrow's helpful customer service and reasonable pricing. 

SurveyMonkey, as compared to SurveySparrow, is preferred by users for its comprehensive range of features, including varied question types, conditional logic, advanced analytics, and better integration with other tools. As per the users, the software offers a step-by-step guide that makes it intuitive to develop a new survey, even as a novice. The software is also regarded as more popular and reliable.

Pros & Cons

Enhances user engagement with interactive survey elements such as multimedia integration and conditional logic.

Enables easy distribution of surveys via email, social media, or website embed.

Surveys can be easily visualized and completed on mobile devices.

Joël T

Senior Frontent DeveloperComputer Software, 2 - 10 employeesUsed the software for: More than 2 years.

“SurveySparrow is great for building intelligent & engaging survey forms. It works based on advanced conditional logic technology.“

June 2, 2023

The pricing can be high, especially for small businesses and startups.

The survey building tool may require developer assistance.

Customization of surveys can be a bit difficult, with issues in drag-and-drop functionality and layout design.

Mayerly G

bachelorMarketing and Advertising, Self-employedUsed the software for: I used a free trial.

“The customization options are a bit limited compared to other survey tools I've used in the past.“

June 10, 2023

Features

Surveys and feedback

4.1

Customizable templates

3.8

Question branching

3.6

HK

Harshini K

it professionalHigher Education, 10,001+ employeesUsed the software for: 1-2 years.

“The best feature of survey sparrow is that it has tons of free templates which are used to build surveys.“

February 21, 2023

SI

Syedq I

Central Inventory managerHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years.

“The most interesting part is the default templates. That is very easy to setup and go live with a few simple clicks.“

February 20, 2024

Pricing

SurveySparrow offers multiple modules with different pricing tiers under each. The starting price of this tool under its surveys module starts at $19 per month, billed annually (for individuals). This platform offers both—a free forever plan and a 14-day trial period to let you assess the suitability of the tool for your needs. SurveyMonkey, on other hand, offers paid plans starting at $39 per month ($468 billed annually) for individual users and $30 per user, per month (billed annually), starting with three users for small teams. Contrary to SurveySparrow, this tool only has a free plan.

[Learn more about SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)

* * *

## Top SurveyMonkey alternatives at a glance

Vendor

User Rating

Starting Price

[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.8 (526)](https://www.capterra.com/p/135455/QuestionPro/reviews/)

$83.00

per user, per month

[4.7 (953)](https://www.capterra.com/p/137289/Typeform/reviews/)

$39.00

flat rate, per month

[4.6 (450)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

$35.00

flat rate, per month

[4.3 (2917)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

$12.00

usage based, per month

[4.6 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

$19.00

flat rate, per month

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.7 (11396)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

Not provided by vendor

[4.7 (2852)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

$39.00

flat rate, per month

[Pointerpro](https://www.capterra.com/p/127434/Pointerpro/)[4.6 (271)](https://www.capterra.com/p/127434/Pointerpro/reviews/)

$69.00

flat rate, per month

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.6 (323)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

Not provided by vendor

[4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

Not provided by vendor

## Our methodology

Our independent and objective research is based on market demand signals along with an analysis of our proprietary data, including product information and verified user ratings and reviews, as of March 2025. 

**To be eligible, products had to meet at least one of the following criteria:**

-   Demonstrate popular demand as a SurveyMonkey alternative based on online search trends explicitly comparing the two systems. 
-   Appear as one of the most frequently mentioned products in Capterra reviews in relation to SurveyMonkey, either as a competitor they also considered in their software search or as an alternative they switched to. 
-   Be one of the highest-rated SurveyMonkey competitors.
    

**The selected products also met these requirements:**

-   Must have at least 20 published reviews in the past 2 years as of the analysis period. 
-   Demonstrate U.S. market presence based on factors such as the availability of U.S.-based reviews and product website research. 
-   In certain cases, depending on the product we’re considering alternatives for, we may expand our selection criteria based on our market insights to ensure we’re providing the best options for buyers.
    

After selecting products, we used user ratings to determine each of the listed “best for” distinctions. We took the highest-rated products for each of those “best for” distinctions unless that product already appeared on our list. In these cases, we featured the next highest-rated product to avoid repetition. 

Some “best for” distinctions are based on reviews for attributes, such as overall rating, value for money, ease of use, customer service, and functionality. Other distinctions are based on the most important features in the software category, according to user ratings within two years of our research process.

**In our descriptions of each featured product, we include the following details:**

**Review excerpts**: Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, sentiment, topic coverage, and thematic relevance. Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.

**Key features**: Our research team analyzed verified survey reviews on Capterra (as of March 2025) to identify the features that users value the most in each of the listed tools. Features that received the highest rating were then included in the list.

## SurveyMonkey overview

### What is SurveyMonkey?

SurveyMonkey is an online platform designed to facilitate the creation, distribution, and analysis of online surveys. It empowers users, from individuals to large businesses, to gather valuable feedback and data for a variety of purposes. You can design surveys using a wide array of question types, customize their appearance, and deploy them across various channels, such as email, web links, and social media.

Beyond basic survey creation, SurveyMonkey offers robust tools for data analysis and reporting. You can access real-time results, generate insightful reports, and visualize data through charts and graphs. The platform also incorporates advanced features such as skip logic, which tailors the survey experience based on respondent answers.

### Key features of SurveyMonkey

SurveyMonkey offers several features to help with survey projects. Out of all the features, the following are highly rated by users on our website:

-   **Customizable questions**: Allows you to tailor your surveys with a wide range of question types and formats. This includes standard options such as multiple choice, checkboxes, rating scales, and open-ended text boxes, but also extends to specialized questions such as matrix tables, image choice, and ranking questions. You can further customize these questions by adding specific instructions, setting required responses, incorporating branching logic to guide respondents based on their answers, and applying various formatting options to ensure the survey aligns with your specific needs and brand. SurveyMonkey’s customizable questions feature has earned a high rating of 4.78/5.\*
    
-   **Reporting and analytics**: Transforms raw survey data into actionable insights through a suite of tools. You can generate customizable reports that visualize data with charts and graphs, filter responses to identify specific trends, and analyze results using cross-tabulation and text analysis. The platform provides real-time data updates, enabling immediate analysis, and offers features such as trend analysis to track changes over time. This feature is also a favorite among users, receiving a strong rating of 4.78/5.\*
    
-   **Survey builder**: Allows you to create and design your surveys with ease. The software offers a drag-and-drop interface, pre-built templates, and a wide selection of question types, enabling you to construct surveys tailored to your specific needs. The builder also allows for customization of survey appearance, including branding and themes, and provides features such as skip logic and branching to control the survey flow. This feature has been rated 4.74/5 by our reviewers.\* 

_\*Our research team analyzed verified reviews of SurveyMonkey on Capterra (as of February 2025) to identify the features that users value the most in this tool. Features that received the highest rating were then included here._

### What to look for in SurveyMonkey alternatives

When exploring SurveyMonkey alternatives, focusing on the most important aspects can help you find the perfect tool for your survey needs. Here are the top three considerations:

-   **Look for diverse question types and customization:** While evaluating potential SurveyMonkey alternatives, look for a tool that offers a broad range of question types, including multiple choice, rating scales, open-ended text, and matrix questions, and allows for extensive customization. This includes the ability to apply branding, implement skip logic, and tailor the survey's appearance to match your specific needs. 
-   **Evaluate reporting and analytics**: Look for platforms that provide comprehensive reporting tools, enabling you to analyze survey results effectively. This includes features like real-time data visualization, customizable reports, cross-tabulation, and data export options. The ability to easily interpret data and generate actionable insights is essential for making informed decisions.
    
-   **Consider integration capabilities**: Consider whether the alternative integrates with other tools and platforms you use, such as CRM systems, email marketing software, or data analytics platforms. Seamless integration allows for streamlined workflows and data sharing, enhancing the overall efficiency of your data collection and analysis efforts.
    

## Which SurveyMonkey alternative should you choose? 

Choosing the right SurveyMonkey alternative depends on what you need from your survey tool. Whether you’re looking for robust automation, affordability, or beginner-friendly options, there’s a solution tailored to your specific goals. Below, we’ve highlighted the best alternatives to SurveyMonkey, with recommendations based on key strengths to help you find the perfect fit for your survey projects.

-   **If you need advanced survey logic**, QuestionPro can be a good option to consider as it offers intricate branching, skip logic, and custom scripting capabilities, allowing for highly tailored and dynamic survey experiences. 
-   **For customizable questions**, Typeform is ideal as it offers highly customizable question layouts and interactive elements, such as image-based questions that go beyond standard form formats.
    
-   **If you’re focused on survey building**, Zoho Survey can be the right choice as it provides a user-friendly and intuitive survey builder with a wide array of customizable templates and question types.
    
-   **If detailed reporting and analytics are your priorities**, Constant Contact stands out with in-depth insights into response rates, engagement, and campaign performance. This targeted approach allows you to directly correlate survey results with your broader marketing strategies
    
-   **For feedback management**, SurveyLegend can be a perfect option, as it allows for real-time response tracking and detailed analysis, enabling you to quickly understand and act upon collected feedback. Moreover, it provides tools for detailed reporting and visualization, facilitating efficient identification of trends and insights for improved decision-making.
    
-   **For data import and export**, Google Forms is the best fit as it integrates with Google Sheets, enabling hassle-free data import and export, making it convenient for users within the Google ecosystem. This direct connection simplifies data analysis and sharing.
    
-   **If you need a free alternative**, Jotform can be a good choice as its free version allows for more forms, submissions, and storage compared to SurveyMonkey, making it a viable option for users with basic survey needs. 
-   **For small businesses,** Pointerpro can be the right fit because it offers affordable, customizable survey solutions with a focus on lead generation and personalized reporting.
    
-   **If value for money is a key factor**, Microsoft Forms is the top pick. The platform, often included with Microsoft 365 subscriptions, provides a cost-effective solution with essential survey functionalities, eliminating the need for separate survey platform expenses. Its integration with other Microsoft applications enhances productivity without added costs. 
-   **For ease of use**, SurveySparrow is ideal as it offers a user-friendly interface and focuses on natural language interactions, simplifying the survey process and enhancing the overall experience.
    

## FAQs

What is the best alternative to SurveyMonkey?

While the ideal choice depends heavily on individual needs and priorities, there are several strong contenders to SurveyMonkey. For example, businesses seeking a cost-effective option with good survey building capabilities might benefit from Zoho Survey. Likewise, Google Forms is a very strong option, especially for users who already use google work space.

Is there a free version of SurveyMonkey?

Yes, SurveyMonkey offers a free Basic plan, but it has certain limitations. This free version allows you to create surveys with up to 10 questions and view up to 25 responses per survey. It provides access to basic question types and templates, but lacks advanced features such as skip logic, data export, and in-depth analytics.

Does Google have something like SurveyMonkey?

Yes, Google offers a service similar to SurveyMonkey called Google Forms.It's a free online tool that allows users to create surveys, quizzes, and forms. Moreover, it is integrated with Google Workspace, making it easily accessible for anyone with a Google account.

Do people still use SurveyMonkey?

Yes, people still use SurveyMonkey. Despite the rise of alternatives, SurveyMonkey remains a very popular and widely used platform due to its extensive feature list and brand reputation.

What are the disadvantages of SurveyMonkey?

While SurveyMonkey is a popular platform, it does have some limitations. For example, the Free version is limited, making it unsuitable for advanced serious survey requirements. Depending on the plan, there could also be some limitations on the number of responses that you can collect.

What is cheaper than SurveyMonkey?

There are several cheaper alternatives to SurveyMonkey. The list includes SurveySparrow, Jotfrom, Google Forms, and SurveyLegend to name a few.

When to look for a SurveyMonkey alternative?

You should consider looking for a SurveyMonkey alternative when the platform's cost outweighs its benefits for your specific needs, particularly if you're a small business or individual with limited resources. If you find the free version too restrictive and the paid plans too expensive, or if you only require basic survey functionalities that free alternatives can provide, it's worth exploring other options. Additionally, if you need specific features that SurveyMonkey lacks, exploring alternatives that better align with your requirements is advisable.

[Shephalii Kapoor](https://www.capterra.com/resources/author/skapoor/)

Shephalii Kapoor is a writer at Capterra. She helps small businesses identify the right software for their needs by analyzing user reviews for top-rated software products. Prior to Capterra, she worked as an assistant content manager at InfoEdge India Ltd. She has also worked in company law, aviation, and real estate. She is a published author and has contributed to various magazines and websites. During her free time, she enjoys reading.

[Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/)

Lindsay Page is an editor at Capterra. She specializes in editing data-driven research and tech trends reports for small to midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with particular expertise in cybersecurity, corporate and securities regulation, and finance. When not editing, Lindsay can be found reading a mystery novel, spending time with her family, and playing competitive tennis. Lots and lots of tennis.

Related reading

Table of Contents

-   [QuestionPro](#QuestionPro)
-   [Typeform](#Typeform)
-   [Zoho Survey](#Zoho-Survey)
-   [Constant Contact](#Constant-Contact)
-   [SurveyLegend](#SurveyLegend)
-   [Google Forms](#Google-Forms)
-   [Jotform](#JotForm-4-0)
-   [Pointerpro](#Pointerpro)
-   [Microsoft Forms](#Microsoft-Forms)
-   [SurveySparrow](#SurveySparrow)
-   [Top SurveyMonkey alternatives at a glance](#top-surveymonkey-alternatives-at-a-glance)
-   [Our methodology](#our-methodology)
-   [SurveyMonkey overview](#surveymonkey-overview)
-   [Which SurveyMonkey alternative should you choose?](#which-surveymonkey-alternative-should-you-choose)
-   [FAQs](#faqs)

## Software Found In

-   [Survey Software](https://www.capterra.com/survey-software/)
-   [Customer Satisfaction Software](https://www.capterra.com/customer-satisfaction-software/)
-   [Employee Engagement Software](https://www.capterra.com/employee-engagement-software/)
-   [360 Degree Feedback Software](https://www.capterra.com/360-degree-feedback-software/)
-   [Polling Software](https://www.capterra.com/polling-software/)
-   [NPS Software](https://www.capterra.com/nps-software/)
-   [Customer Experience Software](https://www.capterra.com/customer-experience-software/)
-   [Form Builder Software](https://www.capterra.com/form-builder-software/)
-   [Forms Automation Software](https://www.capterra.com/forms-automation-software/)
-   [Market Research Software](https://www.capterra.com/market-research-software/)
-   [AI Marketing Tools Software](https://www.capterra.com/ai-marketing-tools-software/)