# Zoho Campaigns Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zoho Campaigns Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/253223/Zoho-Campaigns

---

# 

 Zoho Campaigns Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zoho Campaigns

## What is Zoho Campaigns?

Zoho Campaigns is a feature-rich email & SMS marketing software for businesses of all sizes. From topic & list management to automation & tracking your reports, this easy-to-use email and SMS marketing tool has it all at a reasonable price. Create responsive campaigns using ready-to-use email templates or the drag-and-drop editor to create eye-catching emails. You can also automate your entire email & SMS campaign process and track your reports to plan, execute & manage future campaigns.

## What is Zoho Campaigns used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)

Top alternative

Featured

Overall rating

Based on 314 user reviews

Reviews sentiment

Positive

85%

Neutral

10%

Negative

4%

Starting price

€4

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zoho Campaigns?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zoho.com/&name=Zoho Campaigns)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zoho Campaigns

4.3 (314)

VS.

[4.6 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

€4

Flat Rate, Per Month

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (301)

Ease Of Use

4.6 (3,394)

Value For Money

4.4 (267)

Value For Money

4.5 (2,975)

Customer Service

4.3 (259)

Customer Service

4.5 (2,976)

## Zoho Campaigns alternatives

[4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (6,217)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/253223/Zoho-Campaigns/alternatives/)

## Who uses Zoho Campaigns?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Email Campaign Management

4.7 (94)

59.57% of 94 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

Contact Database

4.6 (66)

59.09% of 66 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Mobile Optimization

4.7 (57)

57.89% of 57 reviewers that rated this feature as important or highly important

Optimize content to ensure it is easily accessible for mobile users

Contact Management

4.6 (42)

52.38% of 42 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Engagement Tracking

4.7 (42)

71.43% of 42 reviewers that rated this feature as important or highly important

Tracks metrics that provide insight into how a user interacts with any interface or product

List Management

4.7 (40)

47.50% of 40 reviewers that rated this feature as important or highly important

Manage contacts across multiple mailing lists

Zoho Campaigns 86 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatic reply functionality for incoming messages

Create and automatically send premade copy in response to customer messages

Software's ability to perform similar action on multiple similar files simultaneously

Track and manage schedules and meetings via an integrated calendar

Notifications/alerts for upcoming events or tasks

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Set campaign schedules by selecting start, pause, and end dates

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Manage various distribution channels, build relations with channel partners, and track their performance

Track the amount of clicks on individual products to measure campaign results

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Plan, execute, and analyze email marketing campaigns

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Plan marketing campaigns for events

Predefined actions automatically performed on the occurance of specific events

Determines the location of a device using GPS or an IP address

Store and manage images

Track interaction history by documenting conversations for contacts

Create landing pages or online forms designed to capture new leads and prospects

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage contacts across multiple mailing lists

Ability to chat online in real time

Identify the physical location of an individual, asset, device, etc.

Automate workflows and trigger campaigns based on customer actions

See past and upcoming campaigns and communications in a calendar view

Send messages to multiple subscribers at the same time

Personalize text messages using templates and custom fields

Access software remotely via mobile devices

Electronic coupons delivered to a mobile device that can be exchanged for a discount

Optimize content to ensure it is easily accessible for mobile users

Manage multiple campaigns in one system

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Adjust communications based on previous interactions or personal preferences

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Send individual or bulk text messages at predetermined times

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Short phone numbers that used to opt-in to SMS campaigns

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Add or remove subscribers from mailing lists

Process of managing customer subscription lifecycle for a recurring service or a product

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Web form that allows users to enter data that is sent and processed for different reasons

Create, design and manage workflows for repetitive tasks

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.2 (297)

4.2

Based on 297 reviews

## Pricing

Value for money

4.4 (267)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/253223/Zoho-Campaigns/pricing/)

Forever Free

€0.00

It includes:

-   6000 Emails/Month to 2000 Contacts
-   Admin + 4 Users
-   Basic Email Templates
-   Compliance Check
-   Reports and Analytics
-   Signup and Popup Forms

Standard

€4.00

Flat Rate,Per Month

It includes:

-   A/B Testing
-   Advanced Email Schedule
-   Advanced Email Templates
-   Advanced Segmentation
-   Dynamic Content
-   Unlimited Emails

Professional

€6.00

Flat Rate,Per Month

It includes:

-   Autoresponders
-   Campaign Managerial Approval
-   Drag-and-Drop Workflow Automation
-   Unlimited Emails

Value for money

4.4 (267)

4.4

Based on 267 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (259)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (259)

4.3

Based on 259 reviews

## User reviews

Overall rating

4.3

Based on 314 reviews

Filter by rating

5(156)

4(112)

3(32)

2(9)

1(5)

Mentioned topic

Sorted by most recent

DA

Dharmpreet A.

Backend Software Developer

Financial Services

### "Zoho Campaigns in Financial Services Marketing Automation "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2026

With Zoho Campaigns, I am able to create and send personalized marketing emails which leads to high ROI.

Pros

Zoho Campaigns is among the email marketing tools and automation tools that I use for our financial services. Lead nurturing is the best thing that I like most about Zoho Campaigns because it send drip sequences which guide prospects from initial contact to conversion.

Cons

I use a wide array of Zoho tools and therefore whenever I lack some features I always acquire them via Zoho and non-Zoho external Apps integration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KV

Kevin V.

Product manager

Internet

### "Sending email campaigns is easy and connects with CRM"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 28, 2025

Pros

We've been using this for 5+ years. Our Marketing team sends emails with this every week, and it manages the activity fine. The integration with Zoho CRM makes this great.

Cons

Templates are not always 100% what you want them to be, not everything is customizable but overall it's decent.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Michele M.

Team Coordinator

Telecommunications

### "Email Marketing Automation Solution that I Highly Recommend to SMEs and Mid-Sized Businesses "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 20, 2025

Pros

Zoho Campaigns facilitates a drag-and-drop editor that streamlines the entire process of creating and customizing marketing emails. I also like that Zoho Campaigns has a robust integration capability that allows me to access a lot of features in one place.

Cons

Even though Zoho Campaigns lack advanced features, I do not have any experience it as a bug since I have integrated with external applications.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CD

Chourouk D.

Marketing Manager

Mechanical or Industrial Engineering

### "A comprehensive platform for all sizes of businesses."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 5, 2025

Zoho campaigns is very affordable and cost effective to all sizes of businesses looking for a reliable email marketing tool

Pros

Zoho Campaigns is a remarkable tool fir email marketing. The software is easy to deploy due to its user friendly interface and responsive customer support services providers. I like the ability of the software in email campaigns management and real-time insights.

Cons

The software has a robust design and sms enabled. I have not experienced notable drawbacks during implementation process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RR

Richard R.

IT Support Manager

Real Estate

### "Zoho Campaigns - Emails campaigns with slcik Integration with your CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 16, 2025

Overall, a good experience, marred by a few teethign troubles. Good interation and overall works well with the workflows. You do need to understand your processes to ensure that you setup your workflows to work as expected, check your emails to see if they are being bounced or delayed. Other than that it works well.

Pros

Really easy to use interface, makes the selections and choices easy to use. Strong integration with other products in particular across our Zoho Platform. Workflows make the process so much easier to manage, and changes as and when required, on the fly can be invoked.

Cons

We have had some issues with the deliverability of emails. at times, emails fail for no reason, this could be down to the integration within Zoho/emails we have imported and not validated. Some elements of the workflows are overly complex and have posed initial challenges to overcome, which should have been straight forward. We are alsos suffering with high bounce rates, still looking into this one. Alognwith email delivery being delayed for uto 24 hour hrs for some reason, agin still looking into this

Switched from

[Apollo.io](https://www.capterra.com/p/158696/Apollo/)

Zoho is our core CRM and we wanted more integration

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IR

Imogen R. A.

Digital Marketing Specialist

Marketing and Advertising

### "Simplify email marketing with zoho campaigns"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 11, 2025

We were able to run multiple client campaigns using one platform instead of different ones, which helped us to keep everything organized and consistent.

Pros

Zoho Campaigns integrates perfectly with our process, allowing us to easily create sequences for our clients' brands. Automation tools are timesavers.

Cons

The design templates could be more flexible some of them feel a bit restricting if you’re looking for very unique emails.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GM

Gabrielle M.

Professional Mentor

Broadcast Media

### "Marketing Manager "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 28, 2025

It is user-friendly and its display is flexible for the new users

Pros

It is well designs for marketing tools that gives an easy way though that helped my business to grow fast

Cons

I haven't found any challenges with this software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KW

Ken W.

Owner

Retail

### "Zoho Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 10, 2025

User friendly, easy to comprehend, great

Pros

It has allowed for me to get my name out there

Cons

There is nothing that I did not like about Zoho campaigns

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

It was cheaper and it as recommended to me

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Lead

Computer Software

### "Simplicity in Marketing "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 9, 2025

Positive and simple. Somethings don't need to be overcomplicated.

Pros

The live support option makes understanding technical issues, bugs or user error a lot more simple.

Cons

I don't like the fact that the subject in the email I followed by an unchangeable line. It looks unprofessional.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Anurag S.

administrative assistant

Mental Health Care

### "zoho campaigns automated email marketing tool"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

February 20, 2025

overall experience with Zoho Campaigns is average good

Pros

zoho campaigns gives a outstanding email marketing.its provides full tracking reporting improve engagement.zoho already well name brand in the market.

Cons

some user not feel good and finds some bugs,but it can be managed

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/253223/Zoho-Campaigns/reviews/)

Popular comparisons

[Brevo vs Zoho Campaigns](https://www.capterra.com/compare/132996-253223/brevo-vs-Zoho-Campaigns)[Mailchimp vs Zoho Campaigns](https://www.capterra.com/compare/110228-253223/MailChimp-vs-Zoho-Campaigns)[Gmail vs Zoho Campaigns](https://www.capterra.com/compare/202338-253223/Gmail-vs-Zoho-Campaigns)[Constant Contact vs Zoho Campaigns](https://www.capterra.com/compare/31898-253223/Constant-Contact-vs-Zoho-Campaigns)[MailerLite vs Zoho Campaigns](https://www.capterra.com/compare/136603-253223/MailerLite-vs-Zoho-Campaigns)[ActiveCampaign vs Zoho Campaigns](https://www.capterra.com/compare/79367-253223/ActiveCampaign-vs-Zoho-Campaigns)

[EngageBay CRM vs Zoho Campaigns](https://www.capterra.com/compare/178819-253223/EngageBay-Marketing-vs-Zoho-Campaigns)[Omnisend vs Zoho Campaigns](https://www.capterra.com/compare/153508-253223/Omnisend-vs-Zoho-Campaigns)[Systeme.io vs Zoho Campaigns](https://www.capterra.com/compare/198994-253223/Systeme-vs-Zoho-Campaigns)[HubSpot Marketing Hub vs Zoho Campaigns](https://www.capterra.com/compare/171840-253223/HubSpot-Marketing-vs-Zoho-Campaigns)[Agile CRM vs Zoho Campaigns](https://www.capterra.com/compare/135148-253223/Agile-CRM-vs-Zoho-Campaigns) 

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