# Google Authenticator Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Google Authenticator the right Multi-Factor Authentication solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/253108/Google-Authenticator/reviews

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Google Authenticator

4.8 (74)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 17th, 2026

# Reviews of Google Authenticator

Ease of use

4.9

Customer Service

4.6

## Pros and Cons in Reviews

K F

DIrectorFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years.

“IT helps me authenticate in a way that doesnt require a ton of passwords, etc. And I can use it with a lot of different applications.“

January 8, 2026

CB

Christine B

Pilates transformation expertHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years.

“I’m unable to authenticate on multiple devices, so it’s essential to choose your most used device when beginning the process.“

March 19, 2026

SP

Stephanie P

American accent coachE-Learning, Self-employedUsed the software for: More than 2 years.

“The app makes it incredibly easy to add software platforms for login authentication. When I first encountered the need to use 2-factor authentication years ago, a coworker suggested the app.“

March 1, 2026

Aroob A

Web DeveloperComputer Software, 11 - 50 employeesUsed the software for: More than 2 years.

“It is a bit tricky to use at first when you want to connect any other account to your google authenticator.“

April 18, 2026

HW

Htet Htet W

Assistant LectureE-Learning, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“I like Google Authenticator because of its Clean and Simple GUI, Cloud sync feature. And then, we can import and export accounts to my new device.“

May 7, 2025

LD

Laura D

Medical coderHospital & Health Care, 501 - 1,000 employeesUsed the software for: 6-12 months.

“I am not a fan of authenticator apps because they often do not work with my older Smartphone, but the setup with Google Authenticator was seamless and works every time.“

October 18, 2024

VS

Vibhore S

Logistics LeadHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years.

“It’s really nice it keeps the the hassle away by providing security codes which are refreshed every minute.“

April 1, 2026

CB

Christie B

CommunicationsReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years.

“It lacks pasting the code within the keyboard.“

May 20, 2024

## Showing most helpful reviews

Showing 1-25 of 74 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dhakadiya O.  
Manager  
Real Estate  
Used the software for: 1-2 years

### "Safest Application "

February 17, 2025

4.0

Great application for managing 2 factor authentication

Pros

I like it because it comes with google's security for managing two factor authentication for lot of applications. Its super easy to use.

Cons

There's nothing I dislike cause it's helping me a lot and it's quite easy to use

Review Source

MW

Meegan W.  
Educator  
Education Management  
Used the software for: 1-2 years

### "Keeps your things safe"

April 30, 2026

5.0

Overall, using Google Authenticator has been pretty solid. It’s reliable, simple, and does exactly what it’s supposed to do without trying to be fancy. I never worry about it failing when I need a code, which is huge for something tied to account security. Still, I sometimes wish it had a few more convenience features, especially when switching phones. Even with that, it’s a dependable tool that keeps things straightforward and stress‑free.

Pros

Google Authenticator is super quick, simple, and honestly just gets out of your way. It loads fast, the codes pop right up, and it works with pretty much every site that supports two‑factor authentication. I like that it doesn’t need Wi‑Fi or data to generate codes, so it works anywhere without stressing you out. The clean layout also makes it easy to find what you need without digging through menus or extra features you’ll never use.

Cons

The biggest headache is moving everything to a new phone. For a long time, there was no backup at all, so losing your phone meant a full‑on panic. Even now, the export process feels a little clunky and not as smooth as other apps. If you forget to transfer your codes, you can get locked out of accounts fast. It also doesn’t have things like multi‑device sync or a built‑in lock, which would make it feel more modern.

Review Source

AM

Annie M.  
Physician Assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Google Authenticator App review"

February 28, 2025

3.0

other than sitting through adds, this app is easy and straightforward to use

Pros

this app allows me to authenticate myself when logging into the Electronic Medical Record system from home, and it is easy to use

Cons

this app has multiple, forced adds that users must sit through before successful use of the app itself

Review Source

VR

Verified Reviewer  
Web Developer  
Computer Software  
Used the software for: 2+ years

### "Google Authenticator review for quick log ins"

April 18, 2026

4.0

I have been using authenticator since 2023. From using it as a student to using it on my workplace, it has saved me a lot of time many times when I have to log into microsoft products.

Pros

It is a very fast way to log into the softwares that are connected to this app. Sometimes when you open the app, it automatically sends the signal to your laptop that you just authenticated.

Cons

It is a bit tricky to use at first when you want to connect any other account to your google authenticator. For example, searching the qr option isn't as easy as it seems, especially for mid aged generation.

Review Source

SP

Stephanie P.  
American accent coach  
E-Learning  
Used the software for: 2+ years

### "Easy-to-Use 2FA App"

March 1, 2026

5.0

From the initial installation and setup, to easily adding new software logins via scanning a QR code with the app, I've always found Google Authenticator to be easy to use. I also like that a simple progress circle displays next to all of the logins you have saved in the app so you can clearly see how much time you have until the currently displayed set of codes resets.

Pros

The app makes it incredibly easy to add software platforms for login authentication. When I first encountered the need to use 2-factor authentication years ago, a coworker suggested the app. I honestly had no idea how to go about adding services to the app, but I found it really easy to get started. And the app's simple interface means that nothing distracts from the basic functionality.

Cons

Honestly, I haven't had any issues with this app. It does exactly what it is intended to do, and it makes it super easy to add new software logins.

Review Source

VS

Vibhore S.  
Logistics Lead  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Logistics Lead"

April 1, 2026

5.0

Very nice experience, keeping my accounts safe and sense of security knowing no one can access my account.

Pros

It’s really nice it keeps the the hassle away by providing security codes which are refreshed every minute.

Cons

Opening other app to fill in security codes which is safe to keep your account safe but it’s a bit of hassle.

Review Source

CB

Christine B.  
Pilates transformation expert  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Intuitive to use; easy to set up"

March 19, 2026

5.0

Easy to set up, easy to use 99% of the time. Very occasionally, it stalls, requiring a second or third attempt. I haven’t been able to figure out what triggers the stalls.

Pros

I contract with several companies that require google authentication. It was easy to install and implement.

Cons

I’m unable to authenticate on multiple devices, so it’s essential to choose your most used device when beginning the process.

Review Source

VR

Verified Reviewer  
Case Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Safe and Secure"

September 25, 2025

5.0

Google Authenticator has been very useful for accessing our work website and also our surveillance system.

Pros

It's super easy to use and I can use it for more than just work. It's very secure and easily accessible.

Cons

Sometimes the authenticator code will change in the middle of entering it and it will not accept the code and I will have to reenter the new code.

Review Source

VR

Verified Reviewer  
DIrector  
Financial Services  
Used the software for: 2+ years

### "Google Authenticator"

January 8, 2026

5.0

I am pleased with the Google Authenticator. It's very helpful. And I can verify myself without giving a lot of personal info.

Pros

I like that it is a universal key. IT helps me authenticate in a way that doesnt require a ton of passwords, etc. And I can use it with a lot of different applications.

Cons

That I have to open it up and copy and then try to rush back to the app in time before the next code loads.

Review Source

GC

Garnet C.  
Technician  
Defense & Space  
Used the software for: 2+ years

### "Simply put, it works well"

June 19, 2025

5.0

Simple free download from your OS app store, from there it is very easy to authenticate your 2FA password and log into your apps or programs

Pros

Have used this product for a while, works very well for 2FA user authentication. No complaints at all.

Cons

I personally don't have any complaints, the app works as it is designed to and seamlessly on my smartphone.

Review Source

Alessandro D.  
Addetto vendite e magazziniere  
Automotive  
Used the software for: 1-2 years

### "Comodo però si può migliorare"

April 4, 2026

5.0

Pros

Semplice e immediato, appena apri l'app ti esce il codice di 6 cifre da utilizzare. Con questa app mi sento molto piu sicuro con i miei vari account.

Cons

Per ogni account si deve creare una voce nell'elenco. Quindi se si hanno tante voci, può risultare meno veloce e reattivo.

Review Source

SG

Summer G.  
Office Employee  
Construction  
Used the software for: 6-12 months

### "Worth it, enjoy usuing it."

March 31, 2025

4.0

I prefer this authenticator. Have used a few others but haven't found one I like better than this.

Pros

Works fast and stays very accurate. Haven't found one better.

Cons

Wish the time was slightly longer before it switched codes.

Review Source

JP

Josey P.  
Product Manager  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Amazing product that simplifies 2 factor login"

February 28, 2025

5.0

Great app that makes 2 factor log in a breeze no matter where you are

Pros

Simple interface, ease of use, and ability to add more than one website to the app

Cons

The codes do not always last long enough for me to type them in

Review Source

KS

Kiran S.  
Marketing Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great tool to keep your login credentials secure "

November 13, 2024

5.0

Fantastic, much easier than other 2-factor authentication methods

Pros

Ease of use, increases online security with minimal hassle

Cons

I wish the timer for the codes was a little longer

Review Source

RSS

Rishiraj Singh S.  
Software Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Google Authenticator Review"

June 25, 2022

5.0

By the Google Authenticator, our organization adding additional layer to authenticate users before accessing the company resources. It helps to secure their data even users credentials got compromised.

Pros

The most about Google Authenticator is help us to authenicate user via either Two-Factor or Multi-Factor feature even users credentials get compromised. It helps organization to secure their data by the Multi-Factor authentication for the user to access it.

Cons

As of now, i don't have anything which i don't like about this software.

Review Source

Andrea V.  
Artista Textil  
Design  
Used the software for: 6-12 months

### "Muy buen software para proteger tus cuentas"

September 18, 2023

5.0

Mi experiencia ha sido muy buena, lo único malo es que hace unos meses no sabía que tenía que tenía que transferir la cuenta antes de eliminar el software de mi teléfono, y perdí el acceso a todas las cuentas que tenía registradas, tuve que ir a servicio al cliente o la ayuda de cada una de esas cuentas para restaurar, porque no hay otra forma. Entiendo que es por seguridad, pero fue bastante engorroso el proceso. Deberían habilitar otra forma de recuperar la cuenta.

Pros

Me gusta mucho su simpleza, es muy fácil de usar, es sencillo agregar cuentas. Permite la opción de agregar cuentas con códigos qr, ,lo que hace el proceso mucho más rápido. Hay muchos softwares y páginas que usan este software, la pantalla tiene modo oscuro y es fácil transferir cuentas.

Cons

Lo que menos me gusta es que, si por mala suerte, pierdes el acceso al software y no transferiste la cuenta antes, vas a perder el acceso ya que no hay manera de recuperarlo.

Review Source

MM

Matteo M.  
Ingegnere  
Information Technology and Services  
Used the software for: 2+ years

### "Persa l'app, perso ogni accesso ai servizi"

September 17, 2023

3.0

Ho abbandonato questo servizio, perché purtroppo mi è capitato di perdere l'accesso all'app Google Authenticator e perdere tutte le chiavi di accesso. In questo modo ho dovuto rifare la procedura di autenticazione a due fattori a tutti i servizi che avevo in app.

Pros

Il servizio di Google Authenticator permette di fornire codici per l'autenticazione a due fattori di tutti i servizi che vogliamo.

Cons

L'inconveniente principale e più importante (grave oserei dire) sta nel fatto che se si perde l'accesso all'applicazione (formattazione dello smartphone, malfunzionamento smartphone, disinstallazione app) si perdono tutte le chiavi di accesso che abbiamo in Google Authenticator senza la possibilità di poterle recuperare, se non rifare la procedura di autenticazione a due fattori di tutti i servizi salvati in Google Authenticator.

Review Source

TO

Tracy O.  
Owner  
Graphic Design  
Used the software for: 1-2 years

### "The only two-factor authentication you need."

July 15, 2022

5.0

I love and trust Google Authenticator. It’s the only app I have and will ever use for my two-factor authentication. It gives me the extra layer of security for my crypto wallet and my social media accounts. There is a lot of hacking going around lately and with Google Authenticator and a strong password – I know I have double the security.

Pros

The best thing about Google Authenticator is that it’s easy to set up and use. Even when I suggest it to my not-so-tech-savvy clients, they are able to set it up and use it. It integrates seamlessly into my business, and I have it connected to every application that I use online that will allow me to. I know that my social media profiles have an extra layer of security which is great, especially with all the hacking going around lately.

Cons

There is nothing that I dislike about it.

Review Source

JH

Jack H.  
Area Organiser  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Aesthetic Authentication "

February 23, 2024

5.0

Pros

It’s everything you expect from Google. Clean, and easy to use.

Cons

Having to use it in the first place. But accepting it’s part of day to day life.

Review Source

NR

Naiyan R.  
student  
Computer Software  
Used the software for: 1-2 years

### "User experience of Google Authenticator"

August 12, 2022

4.0

If i say honestly the service are good ,but its need more upgrade , some futures are missing like account sync or backup option . Its really Disappoint me a lot.

Pros

I mostly like its service for its full free and the user interface

Cons

yes there are some futures are missing , there are no sync option available . If some how auth app get uninstall i cant restore or backup it again its a major issue of this authenticator

Review Source

Henrique C.  
Desenhador  
Construction  
Used the software for: Less than 6 months

### "Segurança "

September 20, 2023

5.0

Pros

Óptimo software de segurança. Funciona off-line e é gratuito.

Cons

Na minha opinião as únicas grandes desvantagens deste software é a limitação de contas e não funcionar em PCs

Review Source

DR

Daniel R.  
Co-founder  
Computer Software  
Used the software for: 2+ years

### "Much more reliable than SMS"

June 27, 2022

5.0

Pros

I was finding that I was not always receiving an SMS for my apps that use 2FA. Switching to Google Authenticatior solved this problem for me.

Cons

With so many accounts now connected, it can sometimes be hard to find the one I'm looking for.

Review Source

OM

Oreoluwa M.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Review of Google authenticator"

July 27, 2022

4.0

Overall, I think it's a very good and timely app to Secure your accounts.

Pros

I really like how google helps me secure my accounts with the 2 step verification process, I rarely worry about getting hacked nowadays all thanks to this software.

Cons

It's a great app but I feel it can be improved with the ability to scan QR codes in-app. What I mean is, usually you have to scan your code with your camera from another device, it's an headache when you don't have two devices with you, but if it can be improved to scan screenshot images with QR codes even in the app, it would be fantastic. Also, it doesn't work for all devices, as some generated codes don't work, I feel this should also be looked into

Review Source

JG

Jaden G.  
IT Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Simple to use and adding accounts is easy"

November 21, 2022

4.0

Pros

This is like many authenticators. It is very simple to use and works well on iPhone

Cons

No real issues with this. Just moved away form using to it the Microsoft Authenticator

Review Source

VR

Verified Reviewer  
Virtual Assistant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Fantastic for security."

June 21, 2022

5.0

Pros

It's most effective for keeping tight security and making sure your information is safe.

Cons

No issues to report yet, as my job just started using it.

Review Source

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[Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Authentication](https://www.capterra.com/authentication-software/)

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