# ProContractor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ProContractor the right Construction Management solution for you? Explore 234 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/251833/ProContractor/reviews --- ProContractor 3.5 (234) [View alternatives](https://www.capterra.com/p/251833/ProContractor/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ProContractor Ease of use 3.2 Customer Service 3.3 ## Pros and Cons in Reviews Melissa M Acccountant/EstimatorConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “Through our years of using ProContractor we have been able to begin proper job costing practices, tracking equipment cost and usage, monitor daily quantities to aid in cash forecasting.“ July 12, 2023 SR Simon R IT ConsultantConstruction, 201 - 500 employeesUsed the software for: More than 2 years. “Costs have skyrocketed, and on-premise customers are now being forced into the Cloud by end of 2026, which is certainly the way the the world is going, but since Viewpoint offers no API support for ProContractor, this will break all our on-premise integrations, but also precludes us from exploring 3rd party add-on solutions. “ July 6, 2023 WC Wanda C BookkeeperAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “We are able to provide our clients with all their accounting needs from payroll through financial reviews, bonding requirements and cash management.“ July 6, 2023 AH Ajita H Office ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “There are a lot of fixes that you have to pay for - for example we had to add an area to include the owner in the Lien Release which is ridiculous considering this is required in the State of CA.“ July 6, 2023 CG Calvin G VP Construction Construction, 51 - 200 employeesUsed the software for: More than 2 years. “The enterprise aspect, you estimating to operations is easy, and live time budgets is key to knowing where your projects are at“ July 6, 2023 SR Simon R IT ConsultantConstruction, 201 - 500 employeesUsed the software for: More than 2 years. “To add insult to injury, Viewpoint is now forcing customers to migrate to the Cloud by December 2026, but without any API support, and for this we will pay even more. “ July 6, 2023 JG Jillian G Administrative AssistantConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “This also allows me to ensure I haven't missed anything in the payroll process.“ July 6, 2023 AT Adam T Project ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “Jobs get entered and take sometimes days to show up in the App and that makes it very difficult for employees to turn their time in for those job.“ July 6, 2023 ## Showing most helpful reviews Showing 1-25 of 234 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rachel R. Project Administrator Construction Used the software for: Less than 6 months ### "So far so good, new the software!" May 4, 2018 5.0 I will check back in after a full 6 months with the program but I bet our estimates are going to be more robust and decrease misses in the bids. Pros So we just switched to doing our estimates in Pro-contractor and there are some great abilities like building assemblies for line items. This has allow us to minimize the amount of information that can possible confuse someone looking at it. We also like that everything can be tied to a SOV items easily. Cons This software is a lot more complex that what we typically use so in that training time is a little more intense to understand. The terms used in this software also cause a little confusion as now what we use as cost codes are refereed to as phase codes which can get confused with phases. Review Source JG Jillian G. Administrative Assistant Construction Used the software for: 1-2 years ### "Switching from American Contractor to ProContractor" July 6, 2023 4.0 Pros I love the ability to customize the home page. It makes the payroll process much easier because I can put everything I need in one place and not have to go look for them each week. This also allows me to ensure I haven't missed anything in the payroll process.We also love the ability that we can have certain fields automatically show what they're supposed to for invoices and such. It's great to not have to redundantly fill in what will almost always stay the same but still having the ability to change it in specific cases when necessary. Cons As the person who handles payroll there is one major con regarding having to "fix" timecards. We have since changed our process to minimize this but previously there was an issue of the field staff accidentally providing me the wrong cost code. I would then have to go back in to correct the cost codes so our Project Status Reports correctly reflected where the hours had been worked. There is no simple way to correct just one or two cost codes from a paycheck. In order to fix the codes you have to void the entire paycheck and re-enter it. This becomes rather tedious, especially if the mistake is on our General Foreman's timecard as he visits several different projects every day.The other issue that has arose also has to do with payroll. When it comes to certified payroll reporting we only have to report field hours. We do have some employees that work in both the field and our shop so sometimes they'll have hours in both places in the same pay period. The system doesn't recognize the difference between our shop and field cost codes. Whether or not an employees hours are included in CPR reports depends entirely upon what has been indicated in the pay class you're using. Due to this I have had to create identical "Shop" pay classes for every pay class we use and when entering shop hours we have to make sure the automatic pay class is changed to the shop version. Review Source SR Simon R. IT Consultant Construction Used the software for: 2+ years ### "Great On-Premise Entry Level System " July 6, 2023 3.0 When we acquired the software it was a fully functional (for our needs), well-priced and very simple to use on-premise entry level system from Maxwell Systems. Prior to this we were pretty much a paper and pencil organization. Nevertheless, the learning curve was quick, which has a lot to say about the intuitive nature of the software. Maxwell Systems implemented ProContractor on time and under budget, something which is inconceivable today. We purchased the software free and clear with optional annual support. With a bit of imagination and some in-house technical expertise, you could build fairly sophisticated integrations with Excel VBA macros reaching into the ProContractor database. The SSRS reporting was and is still in a different class compared to even the enterprise level competition.A few years later Viewpoint purchased the product. Costs have skyrocketed, and on-premise customers are now being forced into the Cloud by end of 2026, which is certainly the way the the world is going, but since Viewpoint offers no API support for ProContractor, this will break all our on-premise integrations, but also precludes us from exploring 3rd party add-on solutions. Viewpoint is not at all invested in helping us through this dilemma. Pros Having recently reviewed several enterprise level systems as possible replacements for ProContractor, as we thought we'd outgrown it, we've been struck by the utter simplicity of ProContractor to perform routine, but complex tasks compared to the more sophisticated and more costly competition. Maxwell Systems really did a great job in designing a very comprehensive and robust system for the entry level market. Realizing that we were actually in a very good position after all, we decided to stay with ProContractor, and build our own integrations, but Viewpoint pulled the plug on that idea by forcing its Cloud strategy on us.The ProContractor technical support team is truly fantastic, and mostly goes the extra mile. This is really the only area that Viewpoint has improved upon. Even low priority requests are usually responded to same or next day. The techs have been around a while and really know their stuff. Cons When we purchased ProContractor from Maxwell Systems in 2013, it was available only as on-premise software, and very reasonably priced. We bought the software free and clear and chose the optional annual support. A few years later Viewpoint acquired the software, and our costs have soared since as the software has stagnated and actually deteriorated. Nevertheless, we are paying heavily just to run the software, albeit on-premise, i.e. the optional support is now mandatory. To add insult to injury, Viewpoint is now forcing customers to migrate to the Cloud by December 2026, but without any API support, and for this we will pay even more. Of course, this cost increase is spun as a huge advantage but for us makes this move is a non-starter. A closed Cloud based solution is a very poor choice in this day and age. Also, the last few "performance" releases have degraded the software quality significantly, whereas the upgrades used to be rock solid. I would not recommend this software until Viewpoint invests in some API capabilities. Unfortunately, Viewpoint has lost its way with this product, which is a great shame as it had so much potential in its market niche. Reason for choosing ProContractor ProContractor met all our entry-level requirements for a fraction of the cost of the competition. It was also a relatively new product i 2013, taking advantage of the latest technologies such as SSRS, and it presented very well. It is very well packaged to handle fairly complex tasks quickly and simply, such as setting up projects or correcting progress invoices going back several applications.To clarify my response to the next question, not only do we not integrate with other products, ProContractor is incapable of doing so, and this why we cannot ever migrate to the Cloud solution. Review Source DG Dillon G. Construction Used the software for: ### "Highly potent if you understand the value proposition" September 22, 2014 4.0 Pros First, it should be noted that ProContractor is an entity owned and maintained by Viewpoint Construction Software. If anything, my experience has improved since VCS' acquisition of Maxwell Systems. ProContractor does a magnificent job for medium-sized contractors who require some costing rigor in addition to an integrated software package (i.e., including accounting, project management, and estimation in one piece). However, despite the seductiveness of the product's marketing, a considerable amount of thought needs to be invested in determining, analyzing, and comparing your present internal processes from estimation to project closeout with what ProContractor offers. In other words, do not let the marketing materials do the thinking on such a crucial decision for you. ProContractor was designed with industry best practices regarding workflow as well as internal controls in mind, not necessarily simplicity (as with QuickBooks). Many complaints pertinent to supposed extraneous steps actually tie back to how the software, through an impressive yet simple permissions infrastructure, can control who (for example, in accounts payable) enters invoices, approves them, selects them for payment, prints (i.e., has access to) the checks, and posts the transactions. Shortcuts are inexpensive until you realize how expensive fraud and lost trust can become. Cons I do not dislike this software or the vendor, but this is an excellent opportunity to address points made by others who are dissatisfied with the product, for their disappointment deserves attention from even the most satisfied customer. When my firm adopted ProContractor and dumped QuickBooks Enterprise three years ago (just prior to my hiring, actually), we chose something that was decidedly less impressive upon implementation than presented to the directors during a trade show in Las Vegas. No thought had been given as to how our processes would align with ProContractor's intuition of proper workflow, because we were primarily concerned about fully integrating the firm's processes and procedures within the software ecosystem. We went live in three months flat after intense scrutiny of our costing, project management, and estimation procedures, humbling ourselves along the way through reconciling what we thought we knew with ProContractor's processes architecture and internal controls logic. Granted, we had suggestions (and lots of them) that were heard. Many of them, such as the lien management feature and many of the improvements in iPad integration, can be tied directly to our recommendations. Ultimately, we were satisfied, but that was because our expectations were not to invest in a system that would cater to ourselves without acceptance of potentially radical change, but rather to develop a relationship with the software and vendor that was founded on a trust of the system's logic. From there, we could use the system as a mirror to check our understanding of our business versus how it can function even more efficiently. Review Source OW Owen W. Financial Controller Glass, Ceramics & Concrete Used the software for: 2+ years ### "Great All in One System for those upgrading from QuickBooks" November 22, 2017 4.0 We are a specialty subcontractor with seven entities doing approximately $50M/revenue, have been growing double digits since ProContractor installation and have been ProContractor users for approximately 3.5 years. Pros ProContractor is a great all in one integrated system, housing all needs of our business, from estimating and project management through HR (not enrollment) and accounting. All modules are communicating mostly seamlessly and it handles our many intercompany transactions without issue. In addition, for someone who was new to the construction industry as an accounting professional when I started using ProContractor, I found it incredibly user friendly and easy to navigate! Cons As someone who is not extremely IT savvy, my biggest complaint is the out of the box reporting capabilities. Because of the module design, often you can't combine multiple attributes of two different modules into one report, instead you download the information and work with it in Excel. In addition, project management reporting is lacking, especially from a budget to actual perspective, despite all of the necessary information being there (this is from an accounting perspective, but I don't often hear that from our project managers). Also, the journal entry process is extremely cumbersome - I don't understand why they can't just design an Excel upload template. Finally, from a customer service perspective, I typically find them to be very responsive; however, for tougher questions or training needs, it is difficult to get them to dedicate time to you or follow-up unless you are persistent (i.e. they always want to try to knock it all out in a one hour phone call). Having said that though, some of our issues are self driven in that we skimped on a few attributes of original adoption/integration in order to save a few dollars. Review Source LD Lysa D. CFO Construction Used the software for: 2+ years ### "Feel like I was lied to" July 11, 2023 3.0 I have noticed that PC trys to work with you more and help you more than the way it was in 2016. But now I feel stuck with a product that does not work for me. I do not have the money nor the time to get another system right now. I have looked in the past and found other systems that looked like it was more user friendly and able to access documents easier. Pros Integration was long and not what I understood. I was shocked that I had to do all the work - I thought I was paying for PC to set up a program that was specific to my needs by giving them the information. The billing can be easy if my GC accept an AIA or a standard Progress payment that PC offers but a lot of them do not so billing becomes very time consuming (read cons). There is actually not a lot I like about PC. I have been extremely disappointed because I had written down 2 pages of information I was looking for in a system and the sales person was a great sales person because it has not worked the way I have needed it to and they made it out like you Cons I bought it so I could have everything in one place - for instance.....Estimating (that I don't use) The ability to move estimates into Purchase Orders (that I do not use) The ability to upload pay applications from GC into PC to fill out (This was not true - actually requires a lot of money to pay someone to create a Pay App that I would be about to use with PC billing) Simple reports that I could run by crew leader, Project Manager, and GC that I could give the \[sensitive content hidden\] to help him make better financial decisions moving forward (I talked to PC and they did not offer what I needed) - These were some major reasons I purchased PC - Also, running sub 1099's do not match with the Income Statement. It would be nice if not only Pay Applications auto-saved in the project binder, but also Purchase orders, and change orders. It would be so nicer if Project connect would show the paid vendor invoices, and Pay Applications (they just disappear from the page, and I need those often! - I know they can be found in another report - but it's having to go look in another place - PC has that information, it just needs to be in Project Connect so it is all in one place! Taxes - I don't understand why the information would not print on a form that could be submitted to the IRS or to GA - PC gives you the information, why not put it on the correct form?To have the ability to easily scan vendor invoices into PC and to be able to view them with a click of a button in different locations Reason for choosing ProContractor above - and my accountant suggested it Review Source VF Veronica F. Assistant Project Manager Construction Used the software for: Less than 6 months ### "Accounting Is So Unforgiving" May 19, 2017 2.0 I am extremely unhappy with our accounting trainer. She kept saying that we could or could not do something in ProContractor and nearly every time we found out that the things she said we could do or could have done, in fact, couldn't be done. And the things she said we could NOT do is, in fact, allowed. For example, she told me and another lady in the office that the daily diaries could not be transferred over to the payroll side (that was a big selling point). When I told my boss what she said, he asked our estimating trainer and the estimating trainer said that yes, it could be done and showed the steps on how to do it. After that I tested it and yes, it can be done. There are other things, but you get my point. She also had me set up the payroll cost accounts a certain way and once we went live our comptroller found issues and she went to look at the payroll cost accounts and said that SOMEONE set them up wrong, she would never have set it up like that. When infact she had set them up, I just followed her instructions. Pros Estimating module of this seems cool. There are a few un-necessary steps to transfer an estimate over to the accounting side, but I'm getting the hang of it. I guess I would like the part where the guys do their daily diaries via PC mobile IF I could get that to work. You can modify reports yourself, but the program you use is very picky. If you need to change one item, it's easy enough, but any major changes you will get error after error. It took me 5 solid days to modify a check; however, it took them 3 months to even get around to me. Cons ACCOUNTING MODULE is a definite CON! 6 months training, very unforgiving- if you make a SIMPLE mistake it isn't an easy fix, they promised the world but in the end couldn't deliver, our accounting trainer messed us up more than she helped, PC Mobile doesn't work. Modifying reports is a hassle. SO many steps to enter a simple invoice- triple the steps than our previous system. The reports are awful! It's good that you can export them to excel, but they total everything like three times and it's difficult to sort the reports in a simple way. There are a million reports and most of them will never be used because they are useless; however, you can't get them out of your ALL tasks menu. So you have to find the one report in a million that you will use and save it to shortcuts. They didn't have a way to set up SC Contingency, our trainer was supposed to work on that- several weeks go by and she ends up having us set it up as a Fringe Benefit because she couldn't or didn't get the developers on board to fix that. I know we aren't the only Company in SC that has this program. The paid time off was a complicated mess for a company that just has a set rate for employees per year (not accrued). There are other issues but they aren't popping out in my head right now. I wish I had put a stop to this in the very beginning. Review Source JS J S. Controller Consultant Real Estate Used the software for: 6-12 months ### "Attempting to implement this software was the worst six months of my life." March 20, 2018 1.0 Don't waste your money or time. This software is too cumbersome for users. The accounting records and reports are unreliable. Pros There is nothing to like about this software. The whole implementation process was a clumsily mess. Cons Everything you need to do with the software takes twice as long to accomplish compared with the older Maxwell software package. Reports are terrible and talk about killing trees, this software wastes more paper than I've ever seen. The implementation support is awful. My predecessor botched the first attempt at installation with purchased help from Viewpoint. When she could not get it working correctly she was fired. The company I was working for (yes, I'm gone too) was assigned another implementation specialist. She took off a third of the way through trying to implement a company again. Her suggestion was to split a rental company into 14 different companies. When she returned from a trip Viewpoint terminated her employment for some unknown reason. They said another implementation specialist would be contacting us but no one did. The owner of my company hired her on a consulting basis. As for year-end approached, she came to our office and manipulated the books to the point where any accountant would no longer be able to rely on the information in the accounting records. When I became convinced the software was a waste of time and money, the implementation consultant claimed I was not competent in accounting. When I confronted her about accounts not being reconciled and incorrect information being sent for tax preparation she told me I was in trouble. She, without any sort of accounting degree knows better than a CPA. Go figure.. I guess the only ones who can work with Viewpoint products are former Viewpoint employees. I come to the conclusion that the software was written by programmers without knowledge of Generally Accepted Accounting Principles. To the best of my knowledge the company is now a year into implementing ProContractor software, has turned over the accountant twice, has spent thousands of dollars, and the implementation has not been completed. This whole process has dragged the company down financially. No one who works with the software likes it. Review Source VR Verified Reviewer Director of Union Construction Used the software for: 2+ years ### "It has been a very long learning curve for me & my team. Minimal support, & constant work arounds. " October 17, 2017 3.0 Main benefit is a one stop shop for all the data for each project. Pros I do like the ability to track costs to each project number. I do like the 'one stop shop' for everything being in one place. Cons I do not like the lack of customization on reports. I do not like the fact that the use cannot be tailored for what we actually do on a daily basis. I do not like the fact that even after 2 years my team spends a large amount of time 'working' on/in the system trying to figure things out. I personally feel it has cost our company revenue, because people who should be out generating revenue, are busy in Viewpoint/PC. I do not like the ease of transfer of date from PC to VP. Review Source Todd H. Project Manager - Estimator Construction Used the software for: 2+ years ### "Procore" September 12, 2018 3.0 Overall I feel that this was a benefit to the company. We hopefully will recover our substantial investment within the next couple years. Pros The integration of project documents into the procore system is impressive. The ability to create a submittal register from the specifications was very helpful. The ability to collaborate "ball in court" and keep track of who is doing what helps facilitate progress in the project Cons This is no user friendly. For those without a strong computer background it will be a rather steep learning curve. For those with a strong computer background it still will difficult to relearn the concepts that are readily available. I have not had an opportunity to watch the how to videos to see if that would help. Review Source CL Cheryl L. Controller Construction Used the software for: 2+ years ### "Controller/ CFO" July 6, 2023 3.0 We went to Procontractor because we were told the data could be converted from American Contractor. Overall, American Contractor was a better program. If I had it to do over I would have bypassed a program that has turned out to be cumbersome and does not provide the quality of reporting that we need. Pros Ability to export reports to excel. Most of the reports require exporting to excel in order to make them usable. Cons Reports should be linear. The ability to customize is too limited. Payroll reporting is outsourced. The program is not user friendly and is not intuitive. Reason for choosing ProContractor Not appplicable Review Source KT Kahealani T. Accounting Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Come to the Event" October 13, 2016 4.0 The day I started @ Cal Coast was the day they went live with the software migration from American Contractor to ProContractor. The software is user friendly enough that I was able to navigate it fairly easy and my biggest challenge was learning how to process tasks the Cal Coast way rather than having to figure out a complicated software. However, the experience for the rest of the users in my office that had worked on AC for the last few years was rather different. Their experience was comparative between AC and PCMX and they experienced more frustration that I did. However, my overall experience remains positive with some constructive feedback for improvements in the future. This conference has highlighted several areas where I am doing things the "long way" when there are shorter and better ways to get done. It would be great to have a section somewhere that highlights neat little tricks and short cuts to get some of the simple tasks completed. For example, for six months we have been trying to figure out how to make our widgets in those cute little boxes on the dashboard. well we just paid the fee to come to this conference to have someone simply show us to click and drag to the end of the screen to organize our widgets. We were pleased, but it would have been nice to have seen a 2 min tutorial (like they do on YouTube) to show us how to do that. Pros I like the logic of the product. I feel that if you know what it is you want to do, that if you look hard enough, you will find a way to do it. I like that the categories are fairly organized and easy to follow. I like that I can create almost all my billing forms from the platform and that I can have multiple tabs of the same function open to work on multiple tasks. Cons I would like the lien management process to be more integrated with the invoicing process. I would like to be able to build my customers billing applications into their customer profile so it can be auto filled through the system. I currently have to process them in separate software (excel, word, or pdf). I would like to have a list of all the shortcut keys so I can avoid using my mouse for faster processing. I would like feedback on suggestions I've submitted for voting. I would also like that voting platform changed as I think the idea I have has value, but it gets lost in the feed and so people don't see it or don't even know about that function in support. Review Source KH Ken H. extimator Construction Used the software for: 1-2 years ### "This software is unstable garbage." September 14, 2023 1.0 I do all my estimating in excel. I can hand write POs faster than your stupid software. Pros There are no pros. Cons You software is trying to be everything to everyone and is nothing to no one. Your estimating module is weak. I have to manually print each PO - at least 9 clicks. Brilliant thinking, folks. I could 20x estimate faster 25 years ago. In addition it is slow and unstable. Support is a joke. As soon as I can you morons are in the rear view mirror. Review Source BO Barclay O. Estimator Construction Used the software for: 2+ years ### "Oh Well, Let's See What Happens!" July 6, 2023 4.0 It's good enough for what we do. Pros The outside source we used to educate us in setting it all up was AMAZING!! If it were not for her we would not be using it. Cons Too many glitches that never get solved. We just find a way ourselves to work around them. Asking Viewpoint to dive into the coding part of things for a solution is never an option. The programmers honestly believe they have an elite product and altering anything would be a blow to their ego. Review Source JL Josh L. President Construction Used the software for: 2+ years ### "We have been users for 6 years and the move from Quickbooks to ProContractor was huge for our growth and development" November 28, 2017 4.0 If you are switching systems you will always be a little frustrated in the learning process. Be patient and willing to learn and this software will pay for itself in short time. Pros I like how the system is integrated together through estimating, accounting, and project management. And all modules work great for the most part. The estimating module with the digital takeoff has saved us so much time and increased our bid accuracy and number of awarded bids. We moved our data into the cloud service and this was the best move I have made to date with this software. I love being able to be access my desktop where ever I go and our need for IT has almost vanished along with the worry of ever losing data. All the latest updates are done automatically after business hours so there is no down time and we never have to worry that we are not using the latest versions and updates. This has given me so much freedom to be away from the office and still be connected to day to day operations and our current projects. Cons The mobile time card app could use some help and development. I really like this addition and it works great most of the time but does need some work. We still use it and I know they are constantly working on making it better so I'm confident one day it will run smooth. All of my other complaints about the system in whole are so minor I won't even list them. Review Source MW Mike W. Estimator Construction Used the software for: 2+ years ### "Long time user" July 12, 2023 4.0 I use procontractor for measuring off of digital plans. I am happy with the results I get. Pros I use the Estimator and Earthwork programs for construction estimating. I have been using these programs since they were Quest in 2002. I am very familiar with them and I have no issues for my applications. Cons Some of the features of Earthwork are not very intuitive and pose a challenge for new users. Better tutorial sections on basic use would be helpful. When I first started using the program I attended a multi-day training program which was very helpful. Over the years I have learned a lot of tricks that can be very helpful. However I don't see how new users can get use of these. Review Source JK Janet K. CAO Construction Used the software for: 1-2 years ### "This is a difficult system to use and generates inaccurate financial information" September 21, 2017 2.0 Robust estimating capability and a consolidated space for project management. Pros ProContractor is a one stop shop to house most business functions. I like that it hosts accounting, project management, equipment tracking and estimating all in one place. Cons This system has so many layers that makes it difficult to use and even more difficult to unravel when numbers don't calculate the way they should. Assistance is readily available via online chat for simple questions only. Complicated issues seem to prevail and when they arise, you have to begin with a chat then wait for a rep to call you back at an undisclosed time and sometimes as many as 5 business days later. There seems to be an issue with the accounting side of the system continually resulting in incorrect financial reporting. We have been working with a large accounting firm for 9 months trying to figure out why this continues to happen to no avail despite multiple communications directly between our accountant and Viewpoint reps. Our system went live more than 20 months ago and is still not generating accurate numbers. The system is very pricey to purchase, migrate, train staff, implement, use, troubleshoot and maintain. We have spent thousands of dollars for an accounting firm to ultimately advise us that the ProContractor accounting software is flawed and should be abandoned despite our time and financial investment to date. Review Source RF Richelle F. Admin Assistant Construction Used the software for: 2+ years ### "Very Useful" July 6, 2023 5.0 Overall, I personally enjoy ProContractor. It is a easy program to navigate through and get my job done. Pros Inputting invoices, Purchase orders, and creating reports is an ease. Cons When I pull the reports, I don't see the entire report on my screen. I always have to adjust it to fit in my screen or save it so I can see the full report. Review Source AF Annette F. Administrative Assistant Construction Used the software for: 2+ years ### "Everyday Use" July 6, 2023 4.0 I am able to accomplish what I need to do. Pros Since I was not here for the previous software, I like ProContractor. The lettering and color scheme works well. The font is a good size. I do like the error messages. Overall, a good product. Cons I was not here for the initial install, but it sounds like ProContrator took away some key functionality. It appears that sorting of items is not only cumbersome, but nonexistent. It sometimes difficult for our tech support to work with ProContrator. They either ignore, or very slow in their response. Review Source KW Kayla W. Accounting Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### " 10 years in Procontractor" October 23, 2023 4.0 I personally love Procontractor. Became a master user quickly, and now I get calls frequently with how to questions. Recently I have began using Spectrum too which is also a viewpoint product. I still hands down prefer Procontractor! Pros Procontractor is very user friendly. Has an ease of functionality. Cons The time it takes for certain reports to run, when you host your own server. I've noticed with the cloud; it goes much faster. Review Source RW Roger W. Project Manager/ Estimator Construction Used the software for: 2+ years ### "Good & Bad of ProContractor" July 12, 2023 5.0 Overall experience is good. Some of the features could be updated to make workflows easier. Pros Everything project related is at your fingertips. From estimating to project management to cost reports, it has all of that without having to get financial reports from the accounting manager. Cons The software is very finicky if you don't follow the exact way of imputing data. We have had issues with updates causing the software not to work properly. Review Source SS Sarah S. Administrator Construction Used the software for: 2+ years ### "Great to use! " July 11, 2023 5.0 Customer service is truly superb Pros The functionality is great! Easy to use for daily accounting Cons I wish the invoices pulled forward the actual project balance Review Source GD Gabrielle D. Office Manager/Accountant Construction Used the software for: 2+ years ### "ProContractor review" July 11, 2023 4.0 Pros Easy to learn, more permissions and constraints to avoid accidental deletion of data. Access to customer service and online chat. There is a great Knowledge Base resource center. Cons Time tracking app needs improvement. The ability to have the field employees use an app that tracks time, material and equipment for quick invoicing on work orders would be helpful. Connecting the Field Order feature and the Purchase Order feature to the mobile app would help as well as communication/message ability from office to field. Review Source HS Howard S. Used the software for: ### "" October 4, 2012 4.5 We are a 75+ employee company founded in 1958. We are the premiere site work and utilities contractor in Eastern, NC. We began searching for a new software solution after using 7 or more disparate solutions for more than 10 years. As the economy took a downturn we were forced to find newer and better ways to track our projects costs, profitability, along with keeping up with infinitely more paperwork four our vendors and customers. ProContractorMX was the only all in one solution we could find. Field-office communication has always been a problem in the construction industry. With the Mobile Connect function, our field supervisors are able to see up to date, real time information. The newest plans are put in a binder and available, no more running to the printers every time a customer or engineer comes out with a revision. Our spec books are now available anywhere in the field, so there are no more questions about pay items, scopes of work, or our duties. We are currently running PCMX's 2.9 Beta, and the features are great. Maxwell Systems has been very responsive to our inputs about ways to make their product even more functional for us. Our implementation was as smooth as could be expected. Very few of our office staff had any 'formal' software experience with actual accounting and project management software, but Maxwell System's representatives worked with us to provide a structure to our business we had never seen before.We like to joke in the office that with Maxwell System's PCMX we 'went from the Flintstones to the Jetsons over night!' All kidding aside though, we have had a great experience with our implementation, and the follow up questions we have had as we become progressively more advanced users with this software. We have benefited greatly from the system, a recent ROI calculation by Maxwell's in-house staff generated numbers we never expected to see. We have recently lost 2 members of our office team to other companies, but with the efficiencies gained within PCMX, we haven't had to replace them! A common example we like to offer folks who ask is this- before PCMX it took a total of 40 man hours to input and process payroll for 75 employees, afterwards we are down to 6 hours! We literally gained 4 working days a week from our employees! Be prepared for a massive investment of your time and energy, but the rewards are well worth the hard work! Review Source EF Elysha F. Estimator Construction Used the software for: 2+ years ### "Paving Company" July 6, 2023 5.0 Pros Take-offs and generating proposals quickly. Cons Customer service is slow. We have been having problems accessing the bill pay option online for the last couple months. It should not take so long to fix this problem. We can not be the only users having this problem. Review Source Similar Products Featured