# PitneyShip Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PitneyShip Software - reviews, pricing plans, popular comparisons to other Shipping products and more.

Source: https://www.capterra.com/p/251583/PitneyShip

---

# 

 PitneyShip Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

PitneyShip

## What is PitneyShip?

PitneyShip is cloud shipping software that simplifies both shipping and mailing for small offices, online retailers, and enterprises. The intuitive UI makes it easy to print discounted shipping labels and stamps for USPS, UPS, FedEx, and other carriers, or you can leverage deeper integration with our Shipping, Tracking, and Address Verification APIs. PitneyShip is the only cloud-based shipping software that provides enterprise management and control for online stamp printing, USPS Certified Mail with electronic return receipt, and carrier rate shopping within a secure, scalable platform, complete with features like single sign-on, business rule automation, and compliance with cloud security standards. No matter the size of your business, there is a PitneyShip subscription to simplify your shipping and mailing.

## What is PitneyShip used for?

[Shipping](https://www.capterra.com/shipping-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)[Mailroom Management](https://www.capterra.com/mailroom-management-software/)

Top alternative

Featured

Overall rating

Based on 138 user reviews

Reviews sentiment

Positive

93%

Neutral

7%

Negative

1%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PitneyShip?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.pitneybowes.com&name=PitneyShip)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PitneyShip

4.6 (138)

VS.

[4.6 (954)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting Price

Contact vendor

Starting Price

$14.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (138)

Ease Of Use

4.5 (500)

Value For Money

4.5 (133)

Value For Money

4.5 (452)

Customer Service

4.2 (125)

Customer Service

4.3 (430)

## PitneyShip alternatives

[4.8 (825)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[ShipTime](https://www.capterra.com/p/198849/ShipTime/)

[4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198849/ShipTime/)

[Easyship](https://www.capterra.com/p/170399/Easyship/)

[4.3 (277)](https://www.capterra.com/p/170399/Easyship/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/170399/Easyship/)

Highest Rated

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)

[4.9 (1,005)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/172133/Pirate-Ship/)

[View all alternatives](https://www.capterra.com/p/251583/PitneyShip/alternatives/)

## Who uses PitneyShip?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Shipment Price Calculation

4.6 (85)

70.59% of 85 reviewers that rated this feature as important or highly important

You get transparent, accurate shipping cost calculations with multiple options to compare. Some reviewers feel this helps them save money, budget better, and choose the best shipping method, highlighting the quick process and occasional discounts.

Delivery Tracking

4.8 (82)

76.83% of 82 reviewers that rated this feature as important or highly important

It gives you real-time confirmation of deliveries and notifies both you and your customers automatically. Some reviewers find this aspect efficient for reducing manual work, improving communication, and ensuring packages are received, though a few mention occasional delays in search speed.

Shipment Tracking

4.7 (70)

81.43% of 70 reviewers that rated this feature as important or highly important

PitneyShip offers real-time shipment tracking, allowing you and your clients to monitor packages easily. Reviewers indicate this reduces customer inquiries, provides peace of mind, and is more convenient than manual USPS tracking, with timely notifications for all parties.

Shipping Labels

4.9 (49)

91.84% of 49 reviewers that rated this feature as important or highly important

With this capability, you can quickly create and print clear, readable shipping labels in various sizes. Reviewers appreciate how easy it is to fill out, edit, and print labels, mentioning reliable printing, time savings, and seamless integration with the Pitney Cube.

Label Printing

4.7 (49)

87.76% of 49 reviewers that rated this feature as important or highly important

This aspect lets you print labels conveniently from your computer or label printer. Users think label printing is fast, accurate, and integrates well with devices like the Pitney Cube, making daily shipping tasks simpler and more efficient.

Status Tracking

4.7 (73)

72.60% of 73 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

PitneyShip 36 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Ship packages/goods by aircraft

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Evaluate the accuracy of address matching software

Analyze and calculate business costs

Add customized logos and colors to align with company branding

Import and export data to and from software applications

A note of the expected delivery date and time

Notation showing the location and time stamp of shipment delivery

It gives you real-time confirmation of deliveries and notifies both you and your customers automatically. Some reviewers find this aspect efficient for reducing manual work, improving communication, and ensuring packages are received, though a few mention occasional delays in search speed.

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Pre-made examples and templates for emails

Shipping products/goods by land

Information, data and reports that are being tracked over time

This aspect lets you print labels conveniently from your computer or label printer. Users think label printing is fast, accurate, and integrates well with devices like the Pitney Cube, making daily shipping tasks simpler and more efficient.

Identify the physical location of an individual, asset, device, etc.

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Track the parcel or consignment delivery status

Manage and organize the shipping, tracking, and delivery of packages

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

You get transparent, accurate shipping cost calculations with multiple options to compare. Some reviewers feel this helps them save money, budget better, and choose the best shipping method, highlighting the quick process and occasional discounts.

PitneyShip offers real-time shipment tracking, allowing you and your clients to monitor packages easily. Reviewers indicate this reduces customer inquiries, provides peace of mind, and is more convenient than manual USPS tracking, with timely notifications for all parties.

With this capability, you can quickly create and print clear, readable shipping labels in various sizes. Reviewers appreciate how easy it is to fill out, edit, and print labels, mentioning reliable printing, time savings, and seamless integration with the Pitney Cube.

Integrates with shipping services

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Get Advice

We can help you find the software with the features you need.

Features

4.6 (138)

4.6

Based on 138 reviews

## Pricing

Value for money

4.5 (133)

Free Version

Pay-as-you-go

$0.00

It includes:

-   Box-Icon-to-Ship-and-Track-Packages
-   Buy & Print Postage
-   Compare Shipping Rates
-   Computer-Icon-to-Buy-and-Print-Postage
-   Ship & Track Packages
-   Print Shipping Labels

Value for money

4.5 (133)

4.5

Based on 133 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (125)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (125)

4.2

Based on 125 reviews

## User reviews

Overall rating

4.6

Based on 138 reviews

Filter by rating

5(96)

4(32)

3(9)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AL

Angela L.

Business Operations Specialist

Non-Profit Organization Management

### "Business Operations Specialist "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 7, 2026

Overall, the experience has been wonderful. I have had no major setbacks utilizing the system. The set up was quick and successful.

Pros

The system is not complicated to use. I found it to be very straightforward and the steps were easy to follow.

Cons

The system turns on and instantly uses register tape without a transaction in place. It would be nice if the tape was not wasted.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

JUAN M.

Parcel shipping coordinator

Furniture

### "AMAZING SREVICE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2026

Pros

AMAZING SERVICE, GOOD PRICES , GOOD CUSTOMER SERVICE, USE IT DAILY FOR WOPRK AND FOR OUR COMPANY....

Cons

I DONT HAVE ANY CONS ABOUT PINTEY BOWES. NOT REEALLY SURE WHAT TO PUT HERE OTHER THAN NO CONS ONLY GOOD THINGS

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 10, 2026

Hi Juan, Thank you for the amazing review. We’re thrilled to hear you’re using PitneyShip daily and that you’ve had such a positive experience with our service, pricing, and customer support. It’s great to know the platform is delivering consistent value for your work and your company. We’re proud to be part of your shipping workflow and look forward to continuing to support your business.

RH

Rose H.

Fulfillment

Accounting

### "Convenience of PitneyShip"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2026

Have used PitneyShip for many years and appreciate the website. It is easy to use and the convenience it offers me is truly worth it.

Pros

I appreciate the convenience of not having to go into the post office for my mailings. The website is easy to manage and I have not had a problem in the years that I have used PitneyShip.

Cons

I have trouble finding how to adjust the mailing date for my items since I don't always mail my items on the same day that I print my labels.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 10, 2026

Hi Rose, Thank you for your kind review and for being a long-time PitneyShip user. We’re glad to hear you enjoy the convenience of skipping trips to the post office and that you’ve found the website easy to manage over the years. It’s great to know the platform has been a reliable part of your mailing process. We also appreciate your feedback about adjusting the mailing date. We understand how important that flexibility is, and your input will be shared with our team as we continue to improve the experience. Thanks again for sharing your feedback and for your continued trust in PitneyShip.

AA

Andre' A. C.

Senior Messenger

Government Administration

### "Lifesaving piece of equipment!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2026

Everything is great when it is up and working. I think it is a great tool for my office I would recommend it to anyone who's doing mailroom work. I Love It!

Pros

The remembering of the names. Fast and efficient. Makes my day go by smoothly. The printer helps with the time it takes to process each package.

Cons

The glitches that keep popping up with the sign in. I also couldn't send a package to a designated zip code. it wouldn't let me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 10, 2026

Hi Andre, Thank you for sharing your feedback. We’re glad to hear PitneyShip is helping your day run more smoothly and that features like address recognition and label printing are making your shipping process faster and more efficient. It’s great to know it’s been a valuable tool for your mailroom operations. We also appreciate you calling out the sign-in glitches and the issue with the zip code. We understand how frustrating that can be, and that is not the experience we want for you. Our support team would be happy to look into this and help resolve it. Thanks again for your recommendation and for sharing your experience. We’re happy to support your office’s shipping needs.

CW

Christina W.

Office Administrator

Legal Services

### "PitneyBowes-Great Option for Mailing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2026

Representatives have been quick to respond when we have issues which is very rare. I believe I have called about 3 times in the period we have leased the meter which has been a few years. We have even had a person come out to our office to assist us. We are about 20 minutes from Fort Worth, TX but it can be an hour drive due to traffic.

Pros

Ability use both the meter and online app to add addresses, print postage. Both WiFi and network connection (we moved our machine and do not have a hard ethernet port available at new location - but can connect easily by WiFi)

Cons

Sometimes, there is a lag time or delay of postage but very rare. This usually occurs when there is heavy posting for all users but again is very rare.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 10, 2026

Hi Christina, Thank you for taking the time to share your experience. We’re glad to hear you’re enjoying the flexibility of using both the meter and online app, as well as the ability to connect via WiFi after your move. It’s great to know these features are helping make your shipping process more convenient and adaptable to your workspace. We also appreciate your note about occasional delays during peak usage times and your understanding that they are rare. It’s wonderful to hear our support team has been responsive and helpful when needed, including onsite assistance. Thanks again for your feedback and for your continued trust in PitneyShip. We’re happy to support your business.

SG

Sherrie G.

Operations Manager

Financial Services

### "PitneyShip was Shipped Out"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

March 30, 2026

Found it to be a bit expensive for my company. Decided to consider another manufacture of postage and shipment.

Pros

Pitney Ship was convenient for mailing and shipping small and large items. I did experience problems with account management over several divisions. .

Cons

Found that their systems did not provide confirmation of services requested or rendered. Account management still was an issue as invoicing various departments was difficult.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GT

George T.

Owner

Newspapers

### "Convenience "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

January 16, 2026

Good experience so far. I really dont have too much to say that is on the negative side. It is a business and they make money. Tip for people, buy your own digital scale!

Pros

The ease of printing postage and not having to go to the post office. It is super helpful to pay for the eact pastage and print it...in the past, we usually had to over pay on large envelopes because the post office wouldn't stock the necessary stamps for us to purchase and keep our own stamp stock.

Cons

I don't like having few options for print envelope sizes other than size 10. We will not rent the additional equipment that is offered

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2026

Hi George, Thank you for sharing your feedback. We’re glad to hear PitneyShip has made it easier to print exact postage and avoid trips to the post office, especially when sending large envelopes. Being able to pay precisely for postage and print it on demand is exactly the kind of efficiency we aim to provide. We also appreciate your input about envelope size options and understand how having more flexibility could be helpful. Your feedback will be shared with our team as we continue to improve the platform. Thanks again for taking the time to leave a review. We’re glad PitneyShip has been a positive experience overall for your business.

DB

Davida B.

Senior beauty consultant.

Cosmetics

### "Great Product for Small Businesses "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

January 16, 2026

My overall experience has been a great! I love the option of being able to send packages from my home.It makes things easier for my business

Pros

What I love about pitneyship. Is that I can send packages to my customers in the ease of my home and drop off at the Post Office. It is a game changer!

Cons

What I don't like about it is the ease of use for the website.More recently it has been changed.And it makes it a bit harder to navigate and negate what you need right away.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2026

Hi Davida, Thank you for taking the time to share your feedback. We’re glad to hear PitneyShip has been a game changer for your business and that being able to ship from home and drop off at the Post Office has made things easier for you. We also appreciate your feedback about the recent website changes and navigation. We understand how important ease of use is, and your input will be shared with our team as we continue to improve the experience. Thanks again for sharing your thoughts. We’re happy to support your business and your shipping needs.

MO

Melissa O.

Owner

Arts and Crafts

### "Small Shop - Big Help"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2026

I have a small resale shop and PitneyShip makes is so easy to ship my customer's packages both quickly and at a discounted price compared to walking into the post office! I especially love that I can print first-class USPS to send my tiny light weight items out.

Pros

PitneyShip is delightfully easy to use! I love the shipping discount the most. I also love the address book feature.

Cons

What's not to like? I've been using PitneyShip for more than 4 years and have NEVER had a problem at all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2026

Hi Melissa, Thank you for the wonderful review. We’re so glad to hear PitneyShip has been easy to use and that you’re enjoying the shipping discounts and address book feature. It’s great to know the ability to print First-Class USPS postage has made shipping your lightweight items faster and more affordable. We truly appreciate your loyalty over the past four years and are thrilled PitneyShip continues to support your resale shop without any issues. Thanks again for sharing your experience. We’re happy to be part of your shipping workflow.

CB

Chris B.

Finance Manager

Consumer Goods

### "small business review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2026

Overall my experience with PitneyShip has been great. It's very user friendly and very convenient for a small business like ours.

Pros

PitneyShip is user friendly. It has been our go to shipping preference since covid happened. We love the convenience of it

Cons

No cons. I've yet to use other shipment providers. PitneyShip has been great so far for our small business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2026

Hi Chris, Thank you so much for your kind review. We’re glad to hear PitneyShip has been your go-to shipping solution since COVID and that you find it user friendly and convenient. Supporting small businesses with simple and reliable shipping is exactly what we aim to do. We truly appreciate your continued trust in PitneyShip and are happy to hear it has been working well for your business. Thanks again for sharing your experience. We look forward to continuing to support your shipping needs.

[View all Reviews](https://www.capterra.com/p/251583/PitneyShip/reviews/)

Popular comparisons

[ShipTime vs PitneyShip](https://www.capterra.com/compare/198849-251583/ShipTime-vs-PitneyShip)[Easyship vs PitneyShip](https://www.capterra.com/compare/170399-251583/Easyship-vs-PitneyShip)[ShipStation vs PitneyShip](https://www.capterra.com/compare/155621-251583/ShipStation-vs-PitneyShip)[Pirate Ship vs PitneyShip](https://www.capterra.com/compare/172133-251583/Pirate-Ship-vs-PitneyShip)[Freightview vs PitneyShip](https://www.capterra.com/compare/136895-251583/Freightview-vs-PitneyShip)[Shippo vs PitneyShip](https://www.capterra.com/compare/146146-251583/Shippo-vs-PitneyShip)

[Stamps.com vs PitneyShip](https://www.capterra.com/compare/90069-251583/Stamps-com-vs-PitneyShip)[ShippyPro vs PitneyShip](https://www.capterra.com/compare/164065-251583/ShippyPro-vs-PitneyShip)[PayPal vs PitneyShip](https://www.capterra.com/compare/207944-251583/PayPal-vs-PitneyShip)[ShipWise vs PitneyShip](https://www.capterra.com/compare/146762-251583/DesktopShipper-vs-PitneyShip)[ShippingEasy vs PitneyShip](https://www.capterra.com/compare/128334-251583/ShippingEasy-vs-PitneyShip) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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