# ManageEngine OpManager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ManageEngine OpManager the right Network Monitoring solution for you? Explore 277 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews

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ManageEngine OpManager

4.5 (277)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 29th, 2026

# Reviews of ManageEngine OpManager

Ease of use

4.6

Customer Service

4.5

## Pros and Cons in Reviews

Oagile M

System AdminstratorBanking, 201 - 500 employeesUsed the software for: Less than 6 months.

“With OpManager the tracking of IT asset like severs, switches, routers, firewalls is made easy together with virtualized infrastructure in real time providing a high level of security and also provide alerts well on time no need to make server morning health checks manually.“

March 3, 2026

Atul S

Manage Engine AdminstratorInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“What I like least about ManageEngine OpManager is that the initial setup and advanced configuration can be complex, especially in large environments, and the user interface feels somewhat outdated compared to newer tools.“

March 31, 2026

Atul S

Manage Engine AdminstratorInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“What I like most about ManageEngine OpManager is its easy deployment and user-friendly interface, along with powerful SNMP-based monitoring that provides real-time visibility into network devices like routers, switches, firewalls, and servers.“

March 31, 2026

BW

Bobby W

Systems EngineerGovernment Relations, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Getting the share to work with a NAS and the necessary credentials can be hard to get working, and if something happens the rebuild is all or nothing to get going.“

April 17, 2026

Hafiz Burhan A

Network Security EngineerMechanical or Industrial Engineering, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“It performs well in device monitoring, asset management, and network performance tracking, helping in proactive troubleshooting and minimizing downtime.“

April 17, 2026

MG

Mohammad G

General ManagerEducation Management, 11 - 50 employeesUsed the software for: 6-12 months.

“The drawback I experienced was when one seeks to create fully customized to suite the required format of the dashboard widgets, one is limited in the formats of visualization that one can use.“

April 27, 2025

Madan G

IT EngineerMining & Metals, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Op manager is an effective tool for centrally monitoring our organizational network devices and servers. since selecting op manager , the challenge of monitoring the devices from a single, centralized plateform has been significantly reduced.“

December 18, 2025

PS

Peter S

IS EngineerGovernment Administration, 51 - 200 employeesUsed the software for: 6-12 months.

“The ManageEngine OPManager base installed version 12.0 was flagged a vulnerable by Tanium.“

February 26, 2026

## Showing most helpful reviews

Showing 1-25 of 277 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Atul S.  
Manage Engine Adminstrator  
Information Technology and Services  
Used the software for: 2+ years

### "Reliable and User-Friendly Network Monitoring with Strong Performance Insights"

March 31, 2026

5.0

My overall experience with has been very positive, as it provides a reliable and efficient way to monitor and manage network infrastructure across multiple environments. The tool offers strong visibility into device performance, easy troubleshooting through alerts and dashboards, and supports a wide range of devices in multi-vendor setups. While the initial setup and some advanced configurations can be a bit complex, once implemented, it significantly improves network uptime, reduces manual effort, and delivers good value for money for day-to-day operations.

Pros

What I like most about is its easy deployment and user-friendly interface, along with powerful SNMP-based monitoring that provides real-time visibility into network devices like routers, switches, firewalls, and servers. The tool offers excellent device discovery, customizable dashboards, and reliable alerts, which help in quick troubleshooting and reducing downtime, while also delivering detailed performance metrics and strong value for money for enterprise environments.

Cons

What I like least about is that the initial setup and advanced configuration can be complex, especially in large environments, and the user interface feels somewhat outdated compared to newer tools. Additionally, some advanced features require extra licensing, reporting customization is limited in certain cases, and performance may slow down when managing a large number of devices, with support response times occasionally being slower than expected.

Review Source

NS

Narender S.  
Senior Network Administrator  
Public Relations and Communications  
Used the software for: 1-2 years

### "A user-friendly, efficient, reliable and cost-effective networking management tool"

April 21, 2026

5.0

Overall experience with ME OPManager has been excellent. I use it on a daily basis. I get information on any interface issues, connectivity issues, Bandwidth, Memory & CPU utilisations. Based on these reports, I take action to mitigate these issues in time before they impact the network. We have enabled device monitoring through SNMP & we also use the configuration management capabilities of the OpManager to take Configuration backups & uploading.

Pros

It's a very user-friendly, efficient, reliable and cost-effective networking management tool. Easy to integrate with the running network. You can be up & running with this tool in no time.

Cons

Nothing as yet. I have been using this tool for more than a year now and I have not come across any issue as such.

Alternatives considered

[Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/)

Reason for choosing ManageEngine OpManager

We found it more user-friendly & cost-effective

Review Source

DMD

Dave Mudgett D.  
Sr. Infrastructure Security Manager  
Machinery  
Used the software for: 1-2 years

### "OpManager - Overall Good Tool"

April 30, 2026

3.0

Overall, great product for the money. The ability to have SNMP monitoring and see all of our assets is extremely helpful. I would like to see the ability to manage all of the tools from one interface though.

Pros

OpManager is easy to quick and easy to setup and manage. The interface is good and creates the necessary reporting to get started

Cons

The reporting, the sensors need more options and the ability to customize more the email reports. Also, need to make it easier to pause a sensor.

Review Source

DH

Devon H.  
System Engineer  
Education Management  
Used the software for: 1-2 years

### "OpManager is a winner in the System Admin space"

January 26, 2026

4.0

Overall, I am very happy with how makes my job easier, it gives a single pane of glass for monitoring and detecting outages. It increases the IT Departments productivity by being able to react and respond quicker to and detected issues.

Pros

The ease of deployment was a big perk of OpManager, the agents are easy to group and deploy based on Organization Departments or other identifiers like system name, or other system values. The UI is very intuitive and easy to navigate, with custom dashboards being one of my favourite features.

Cons

If I had to choose one con, it would be the on-going maintenance of detected systems where agents are or previously were installed, specifically in the case where a system has been renamed, it doesn't always clean up the old record in a timely manner, leaving duplicate entries for the same system.

Alternatives considered

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)

Reason for choosing ManageEngine OpManager

Cost, ease of use, customer support and willingness to adjust pricing for EDU customer.

Switched from

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)

Annual cost increased by 100%, it was not feasable to continue paying the maintenance and support contract.

Review Source

VR

Verified Reviewer  
Junior System Administrator  
Construction  
Used the software for: Less than 6 months

### "Helpful Network Monitoring with a Small Learning Curve"

May 4, 2026

5.0

Overall, my experience with was positive. It helped provide a good overview of the network and made it easier to monitor systems and detect issues early. The tool offers many useful features for daily monitoring and troubleshooting. At the same time, some functions were not immediately clear, so there was a bit of a learning curve at the beginning. Once I became more familiar with it, it was a helpful and reliable solution for network monitoring.

Pros

What I liked most about was its user-friendly interface and the overall visibility it provides across the network. It made it easy to monitor devices, spot issues early, and respond quickly when something needed attention. I also liked the alerting and reporting features, because they helped save time and gave a clear overview of system health without being overly complicated.

Cons

What I liked least about was that some parts were not very intuitive. Certain tasks or settings were not immediately clear, so it sometimes took extra time to understand how to do them properly.

Switched from

[SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/)

We made the switch because SolarWinds had become too expensive for what it offered. At the same time, we felt that the functionality was more limited compared to other solutions, especially in relation to the cost. seemed like a more cost-effective option that still covered our monitoring needs well.

Review Source

CM

Charles M.  
Sr. Network Engineer  
Information Services  
Used the software for: 1-2 years

### "A complete and thorough monitoring solution for any network"

April 23, 2026

5.0

Very happy.A complete and thorough monitoring system that I am pleased to administer. Our NOC loves the Dashboard and notifications

Pros

Very complete monitoring system. Able to monitor Network devices along with on prem servers. Integration with Meraki a huge plus.

Cons

Lots to learn. Simple monitor settings and threshold modifications are hard to locate. Sometimes I need to temporarily tweak settings for short periods of time.

Switched from

[IBM SevOne Network Performance Management](https://www.capterra.com/p/136729/SevOne/)

To separate from IBM. We were an IBM business that went on our own.

Review Source

VR

Verified Reviewer  
Senior Technical Support Executive  
Information Technology and Services  
Used the software for: 2+ years

### "Efficient and user-friendly network monitoring solution"

April 3, 2026

5.0

Overall, the experience has been good. It helps us monitor network performance, reduce downtime, and quickly identify issues.

Pros

OpManager gives good visibility of network devices, servers, and performance from a single dashboard. Monitoring and alerts are easy to configure.

Cons

Some advanced features take a little time to explore initially, but overall the tool works smoothly for daily monitoring tasks.

Switched from

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)

We switched from PRTG because OpManager offers better overall visibility, easier management, and a more centralized monitoring experience for our infrastructure.

Review Source

JB

Joel B.  
Senior Infrastructure Engineer  
Law Practice  
Used the software for: 1-2 years

### "Is OpManager for you?"

April 2, 2026

4.0

It has been a good experience. It takes a little bit of time to get things fully configured and get rid of the false negative monitoring. It is definitely easier to manage and a better value than our previous PRTG deployment.

Pros

Ease of use and setup. Set up a dashboard and map without much effort. I like being able to view servers by application and being able to get more info on the apps. Agent is not required.

Cons

Status reporting is mixed. Servers show needs attention because manufacture name changed on VM. Basic login and SNMP discovery would not resolve the issue. The only real fix I found was to deploy the agent. Security scoring is a bit confusing. I would like to be able to see what is missing from the scoring to be able to improve the overall score.

Switched from

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)

Renewal cost and overall issues with the product.

Review Source

AK

Abhinandan K.  
Manager  
Banking  
Used the software for: 2+ years

### "Good Product with Clean interface. "

April 27, 2026

5.0

We are here to say the overall experience with the OP Manager is really good with good technical support team.

Pros

We like in product for their Customization and Configuration, Asset Management and SNMP Monitoring along with Security.

Cons

The Scope of the OP Manager tools should be more to integrate with the multiple category of product.

Switched from

[Nagios Core](https://www.capterra.com/p/152751/Nagios-Core/)

There are some challenges and limitation of monitoring option

Review Source

Hafiz Burhan A.  
Network Security Engineer  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Reliable Network Monitoring with Room for Improvement in Meraki Integration"

April 17, 2026

4.0

Overall, my experience with has been positive, particularly for SNMP monitoring and traditional network infrastructure. It performs well in device monitoring, asset management, and network performance tracking, helping in proactive troubleshooting and minimizing downtime. The customization and reporting capabilities support operational needs, and once configured properly, it becomes a stable monitoring solution. However, in environments with cloud-managed solutions like Cisco Meraki, some limitations exist in terms of deep visibility and real-time insights. Despite that, considering its cost-effectiveness and core monitoring capabilities, it remains a practical and reliable tool for network operations.

Pros

What I like most about is its strong SNMP-based monitoring and centralized visibility across network devices. It provides reliable monitoring for device availability, interface utilization, and performance, which is very useful in day-to-day network operations. The device management and asset visibility features are also helpful, allowing us to maintain an inventory of network devices and track their status from a single dashboard. Additionally, the customization options for dashboards, alerts, and reports make it easier to align monitoring with operational requirements. From a cost perspective, it offers good value for money compared to other enterprise monitoring tools.

Cons

One of the main challenges with is the learning curve, especially during the initial setup and when configuring advanced monitoring or integrations. Proper tuning of alerts and thresholds requires time and experience. In terms of cloud and modern network environments like Cisco Meraki, the tool has limited native integration, and deeper visibility often depends on APIs, which adds complexity. The alerting system can also generate noise if not fine-tuned. From a security perspective, while basic role-based access is available, more advanced security controls and granular access management could be improved.

Review Source

SC

Souvik C.  
Assistant Manager IT  
Chemicals  
Used the software for: 2+ years

### "Reliable Tool for Daily Monitoring"

November 21, 2025

4.0

Overall, OpManager has been reliable. It keeps my network in check, alerts are on point, and aside from a few UI hiccups, it’s been easy to work with.

Pros

Easy setup, clean dashboard, accurate alerts, great device visibility, and smooth network/server monitoring with minimal effort.

Cons

Device discovery via SNMP isn’t always accurate on the first attempt, requiring multiple rescans or manual adjustments to get all devices added correctly.

Alternatives considered

[ControlUp Remote DX](https://www.capterra.com/p/239632/ControlUp-Remote-DX/)[SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/)

Reason for choosing ManageEngine OpManager

I chose OpManager because it’s easier to use, affordable, and covers all my monitoring needs in one place. Also, price is too check compare to others.

Review Source

VR

Verified Reviewer  
System Adminstrator  
Banking  
Used the software for: Less than 6 months

### "Best Monitoring Tool"

March 3, 2026

4.0

is a powerful secure and reasonably priced network monitoring software that offers centralized visibility, dependable alerts, and comprehensive reporting for servers, virtual infrastructure, and devices. The overall value, ease of monitoring, and performance insights make it a good option, especially for businesses looking to minimize downtime and control network health in a single dashboard, even though the initial setup and configuration may take some time.

Pros

With OpManager the tracking of IT asset like severs, switches, routers, firewalls is made easy together with virtualized infrastructure in real time providing a high level of security and also provide alerts well on time no need to make server morning health checks manually.

Cons

device discovery and setup through SNMP can be challenging and some users find configuration and custom reporting harder but for me it was not much since i have been using some of ManageEngine products like ServiceDesk plus and password manager

Review Source

PK

Pawan K.  
NOC Analyst  
Mining & Metals  
Used the software for: 6-12 months

### "Simplifying Network Management with OpManager"

February 12, 2026

5.0

Overall experience has been very positive becasue its provides strong visibility across the entire network and makes monitoring devices, servers, and bandwidth easier. Real-time alerts help in quick issue detection and detailed reports support faster troubleshooting. It is reliable and feature-rich platform which is offers good value for network monitoring and management.

Pros

Easy to set up and user-friendly interface. Clean and intuitive dashboard with clear visibility of network health. Real-time monitoring of devices and performance. Detailed reports that help with quick troubleshooting. Effective alert system for proactive issue resolution. Provides strong overall visibility and control of the network.

Cons

Some advanced features can be complex to configure, especially for new users and custom reports require additional fine-tuning also initial setup for advanced monitoring may take extra time.

Review Source

kP

kevin P.  
Manager - IT  
Financial Services  
Used the software for: 1-2 years

### "ManageEngine: Opmanager: A Powerful Network Monitoring Tool"

November 24, 2025

5.0

Overall, provides a solid and features-rich network monitoring experience. Its real-time monitoring capabilities, extensive device support, and customizable reporting option are standout features that make it an appealing choice for many IT teams.

Pros

is a user-friendly, scalable network monitoring tool that offers real-time device monitoring, automated alerts, cutomized reports, and strong integration with other tools.

Cons

has few downsides, including a complex setup process, resource consumption in larger networks, and limited features in the free version.

Review Source

AK

Arvind K.  
NMS Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "OP Manager"

November 27, 2025

4.0

Over all experience with the manage engine op manager OP Manager tool. It is user friendly network monitoring tool.

Pros

User friendly tool for monitoring, Real time monitoring with the network devices parameter & their interface availability.

Cons

Need to improve support. Sometime technical Team is not coming on remote session to resolving the case.

Review Source

JO

Jorge O.  
IT Administrator  
Market Research  
Used the software for: 1-2 years

### "product is great"

September 25, 2025

5.0

all good, since I started working on this I have learned a lot and now I can configure servers easily.

Pros

easy to manage, and configuration is straight forward. we also get a lot of material to easy follow instructions

Cons

difficult to upgrade, especially when we are three versions down, but it is acceptable. patches are applied easily

Review Source

PS

Peter S.  
IS Engineer  
Government Administration  
Used the software for: 6-12 months

### "OPManager, the good, the better and the best."

February 26, 2026

5.0

4.5 out of 5 stars. The support does not always solve the issues. There was a workaround that we configured to resolve the issue.

Pros

OPManager has robust capability in monitoring. Either in hardware (CPU, RAM and Disk utilization), services, applications or network monitoring.

Cons

Scheduled Reporting. sometimes the report didn't get sent out by email. The base installed version 12.0 was flagged a vulnerable by Tanium.

Review Source

MH

Mohammed H.  
Senior Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Good Product for Monitoring"

October 14, 2025

4.0

I feel this is the best tool as worked till date, worked with other tools as Moogsoft, Solar winds didnt find this Good

Pros

OpManager is user friendly any one any background can understand if you leave them for 10 mins to manage the application

Cons

we see the auto discovery of the VMs is happeneing and all the VMs being monitored without adding them manually

Review Source

MB

Matthias B.  
Head of IT  
Food & Beverages  
Used the software for: 2+ years

### "Great network monitoring tool"

July 10, 2025

5.0

Great monitoring solution so far, works like it should. Some configurations are tricky at first, but we solved 99% on our own without support, so it is a great programm to ensure your network is running fine.

Pros

Quick error reporting, proactive monitoring, very stable and great programm for the most needs in litte to big companies

Cons

Updating is not the easiest, some devices are missing, but you can submit a ticket or online chat with the superb support team

Review Source

DS

Dipak S.  
Senior Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Seamless Monitoring with OPM"

June 18, 2025

5.0

A very good experience among from other monitoring tools with lots of options for forecasting and reports

Pros

Covered each aspect in monitoring with lots of available options gives depths analysis and root cause

Cons

More customisation should be their for suppressing alerts in specific time period, threshold values could be customised better.

Switched from

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)

For better option and satisfied with OPM

Review Source

RS

Rehan S.  
Senior Manager Infrastructure and ERP  
Construction  
Used the software for: 2+ years

### "Excellent Session on Ops Manager"

June 18, 2025

5.0

Excellent experience practical workshop on the demo instances could further be helpful for the visitors, customers to understand the product

Pros

Artificial Intelligence and the Detailed information and options about the Product and the trainers from the start are excellent

Cons

Post Sales support should be improved , there should be dedicated support teams to touch based with customers for understanding their usage and optimisation

Review Source

IA

Islam A.  
IT Manager  
Real Estate  
Used the software for: 6-12 months

### "A Robust Network Monitor for Traditional IT Infrastructures"

July 8, 2025

5.0

OpManager effectively monitors a wide range of devices—servers, routers, switches, firewalls, virtual machines, etc.—with real-time performance metrics.

Pros

It supports a wide range of devices (routers, switches, firewalls, servers, VMs, etc.)., Custom widgets, topology maps, and business views make it easy to tailor the monitoring experience to specific needs.

Cons

Complex Initial Setup for Larger Environments, There are many nested menus and sections, which can hinder quick navigation until you're familiar with the platform.

Review Source

NT

Nilam T.  
IT manager  
Building Materials  
Used the software for: 1-2 years

### "Network management "

June 18, 2025

4.0

Good product having everything under one product. We can monitor the network uptime downtime. Alerts

Pros

AI and integration also discovery of network devices and alerts mechanism. Scope of devices and security

Cons

Timely updates to customer regarding the new upgraded and features upgrated by zoho team it's helps customer to upgrade their products

Review Source

PG

Pramod G.  
Assistant Manager  
Retail  
Used the software for: 6-12 months

### "Robust and user friendly network monitoring solution."

June 18, 2025

5.0

It is widely regarded as a robust and future -rich network monitoring solution. Robust and user friendly network monitoring solution.

Pros

User friendly interface. Comprehensive monitoring capabilities integrated tool. Automation and alert. Reporting amd analytics. Value for money.

Cons

Cluttered configuration option. Steep learning curve. Performance lag in large environment. Limited built in cloud monitoring. Pricing transparency. Support response time.

Review Source

MG

Margaux G.  
Operations Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Gave powerful network visibility with deeper probe into diagnostics"

April 11, 2025

4.0

With OpManager in my list of tools to use in managing my network, I have embraced a new way of doing things. Its real-time dashboards provide me the view I required whereas automated alert make my team on toes regarding important problems. To my running system it became critical infrastructure monitoring tool.

Pros

What I enjoyed most with OpManager was the real-time stats of network performance of routers switches or firewalls which were provided without any latency. Placing checks at the threshold level allowed me to identify bottlenecks in time.

Cons

The problem that I faced is OpManager does not auto-generate metrics for SNMP of some older devices. I had to do some mapping of the OIDs which I might have done during the configuration stage.

Review Source

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