# Hotelizer Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hotelizer Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/251146/Hotelizer-PMS --- # Hotelizer Software Review 2026: Features, Integrations, Pros & Cons Last updated on December 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hotelizer ## What is Hotelizer? Hotelizer is a cloud-based hospitality Property Management System (PMS) that simplifies daily hotel operations. Its hardware-agnostic platform ensures a consistent experience across all devices, whether at the front desk or on the go. Hotelizer enables quick quote creation with one-click guest payment & confirmation, while automating housekeeping and other tasks via dedicated apps. It supports the guest journey with online check-in, automated emails & smart lock e-key delivery. Food & beverage services are managed through a built-in order system with room charge functionality. The system also integrates with revenue management & finance tools. Day Use bookings are also supported—ideal for layovers, business meetings, or short visits—without impacting main availability. Hotelizer is one of the core solutions of the webhotelier | primalres ecosystem, enabling seamless connection with primalres channel manager & webhotelier booking engine for a complete 360° solution. ## What is Hotelizer used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 89 user reviews Reviews sentiment Positive 99% Neutral 0% Negative 1% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hotelizer?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.webhotelier.net/&name=Hotelizer) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hotelizer 4.9 (89) VS. [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (89) Ease Of Use 4.6 (1,524) Value For Money 4.9 (84) Value For Money 4.6 (1,456) Customer Service 4.9 (86) Customer Service 4.7 (1,497) ## Hotelizer alternatives [4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/) Starting price $23.86 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/251146/Hotelizer-PMS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 4.9 (72) 63.89% of 72 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Front Desk Management 4.9 (70) 64.29% of 70 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Reservations Management 4.9 (70) 75.71% of 70 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event GDS/OTA Integration 4.9 (55) 56.36% of 55 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations Rate Management 4.6 (53) 49.06% of 53 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage Calendar Management 4.8 (47) 76.60% of 47 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Hotelizer 46 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage various distribution channels, build relations with channel partners, and track their performance A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Pre-made examples and templates for emails Long term accommodation for guests Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations The ability to reserve times in groups. Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Manage, maintain and track the performance of assets and equipment Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and handle various international currencies Manage and support multiple languages Manage and support multiple locations More than one location Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track/optimize rates in relation to usage Receive system updates as soon as any changes are made View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held One location Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.7 (89) 4.7 Based on 89 reviews ## Pricing Value for money 4.9 (84) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.9 (84) 4.9 Based on 84 reviews ## Integrations [ Smartpricing](https://www.capterra.com/p/203834/Smartpricing/)[ Webhotelier](https://www.capterra.com/p/132510/WebHotelier/)[ Loggia](https://www.capterra.com/p/10028447/Loggia/)[ Primalres](https://www.capterra.com/p/10028449/primalres-channel-manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (86) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (86) 4.9 Based on 86 reviews ## User reviews Overall rating 4.9 Based on 89 reviews Filter by rating 5(80) 4(8) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent LP Lefteris P. Hotel Manager Hospitality ### "Dissapointing" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 April 26, 2025 Lacks vital information and tools to make it easy to use. Feels like it was made by someone that has never worked in hotels at all. Pros Cloud system accessible everywhere Cons Lacks routing. Its complicated and easy to make mistakes and very time consuming to do manually every single invoice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 30, 2025 Hello Lefteris, Thank you for taking the time to share your experience with us. We’re sorry to hear that your initial experience with hotelizer hasn’t fully met your expectations. We understand that working with a new platform can sometimes involve an adjustment period, especially during the early stages of implementation and when operations may not yet be in full activity due to seasonal workflows. Our goal is always to support our clients through this transition and make the learning curve as smooth as possible. We’d welcome the opportunity to better understand the specific challenges you’re facing and work with you on ways to simplify your processes moving forward. Please don’t hesitate to contact us at support@hotelizer.net — we’re here to support you, and we truly value your feedback, as it helps us continuously improve the product. Best regards, The hotelizer team CC Christos C. Owner Hospitality ### "User-Friendly and Efficient PMS with Strong Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2025 Hotelizer offers a smooth, user-friendly experience with strong reservation management, OTA integration, and great support. While there are some integration challenges, it’s a reliable and efficient PMS overall Pros I like Hotelizer for its user-friendly interface, strong reservation management, OTA integrations, great support, and detailed reports. Cons challenges with system transitions, occasional integration issues Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 7, 2025 Thank you so much for your kind words, Christos! We truly appreciate your trust in hotelizer. We always strive to deliver the best service and support possible. While we do our best to ensure smooth and reliable integrations, we understand that occasional challenges with third-party systems can arise. We work closely with our partners to keep everything running reliably and are always ready to assist if anything comes up. If you’d like, feel free to email us at support@hotelizer.net and let us know which integration you’re referring to — we’ll be happy to look into it further and assist. Best regards, The hotelizer team VT Vaggelis T. FB Manager Hospitality ### "Hotelizer PMS: Efficient, User-Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2025 Overall, it’s a reliable, efficient PMS with great features for managing reservations, billing, and guest communication. Some areas, like customization, could improve, but it streamlines operations well. Pros User-friendly, real-time updates, seamless channel integration, and efficient automation. Cons Limited customization, occasional performance lag, and a steep learning curve for new users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 7, 2025 Thank you so much, Vaggelis, for your positive review! We're glad to hear that hotelizer supports your daily operations effectively. We understand that getting familiar with a new system and remembering all the available options can be challenging — that’s exactly why we’ve created the Click2Learn Videos. These step-by-step guides cover everything from the basics to more advanced features, making it easier for users to feel confident using hotelizer from day one. You can find them in the hotelizer manual under the Quick Guides section. And of course, our team is always at your disposal to help. Regarding customization, we’d love to hear more about what specific features or options you feel would be useful. If something isn’t available yet, we’ll be happy to explore possible workarounds or solutions together. Thanks again for your valuable feedback! Best regards, The hotelizer team LM Lorraine M. Receptionist Hospitality ### "Don't hesitate, best PMS system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2025 Excellent, great service. No delay with support and questions are always solved. User friendly. Pros Hotelizer includes tools for tracking revenue and occupancy, which can help properties optimize pricing strategies and improve profitability. It also helps with forecasting and trend analysis. One of the standout features is its channel management, which allows users to connect with multiple OTAs without having to manually update each one. This can save a lot of time and reduce the risk of overbooking. Cons Nothing, all exceeds well above what we require. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 28, 2025 Thank you so much for your wonderful review, Lorraine! We’re thrilled to hear we’ve met your expectations. PA Panagiotis A. Owner Hospitality ### "The Best PMS I have tried" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2024 We switched from an older PMS (server based) and the diference is trully amazing! We have easy and fast communcation with our colleagues, user friendly! Pros It is cloud based, User friendly interface, Easy to update, Organize your hotel 360!! Very good after sales service! Cons It would be usefull to have an ip-app option to open tickets for troubleshooting purposes Switched from [Alexandros Front Office](https://www.capterra.com/p/128265/Alexandros-Front-Office/) It was local based and we switch to cloud, Plus it was easier to connect with the new law regarding receipts. We shitch from HOTEL WORKS- NOT ALEXANDROS Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Mike K. RECEPTIONIST Hospitality ### "Excellent In Front Office Operations! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 2, 2024 Pros Very easy to use and saves a lot of time when everthing is automatically inserted from reservations, bookings, check in/out and many more. I highly recommend hotelizer PMZ for any industry aiming to improve their customer services, quality management and operations. Cons At the moment there no technical issues. Very satisfied. Switched from [Fidelio ERP](https://www.capterra.com/p/41684/Fidelio/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CK Charalampos K. Manager Hospitality ### "Easy to use and friendly interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2024 Pros Interface, Synchronization, Some Statistics, Invoicing and Payments. Cons Lots of reports and statistics. You get lost in all these reports. Actually, not of them are useful and some tomes you do not find what you are looking for. Switched from [Managinng](https://www.capterra.com/p/132200/Managinng/) Alternatives considered [Singular](https://www.capterra.com/p/153688/Unified-Marketing-Platform/) [Pylon](https://www.capterra.com/p/217697/Pylon/) [Fidelio ERP](https://www.capterra.com/p/41684/Fidelio/) Reasons for choosing Hotelizer Interface, Statistics, Synchronization. Also, I was familiar with the team that introduced me this product. Have been cooperating with \[sensitive content hidden\] in the past and I trust them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Mary K. Hotel Manager Hospitality ### "Excellent PMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2023 Hotelizer PMS is an Excellent program, it helps me to control my reservations daily. Pros Hotelizer PMS is a very Friendly program and easy for the user. Cons Hotelizer PMS has got many tools that is good. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NZ Nikolaos Z. Owner Leisure, Travel & Tourism ### "Very helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2023 Pros What I liked more about Hotelizer is the environment and the ease of use. Cons If you use hotelizer only from summer season to summer season, when the year changes i.e. 2024, and you want to choose the reservation list to access the reservations of 2024 only, you have to choose the filters every time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PK PETROS K. Owner Hospitality ### "Excellent PMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2023 Pros It is easy to use and at the same time has a lot of features Cons I don't have anything negative.......... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/251146/Hotelizer-PMS/reviews/) Popular comparisons [Hostaway vs Hotelizer](https://www.capterra.com/compare/152433-251146/Hostaway-vs-Hotelizer-PMS) [Erbon Hospitality vs Hotelizer](https://www.capterra.com/compare/229216-251146/Erbon-vs-Hotelizer-PMS)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. 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