# Medallion Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Medallion Software - reviews, pricing plans, popular comparisons to other Credentialing products and more. Source: https://www.capterra.com/p/250098/Medallion --- # Medallion Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Medallion ## What is Medallion? Medallion is the leading provider network management platform that unites provider operations and empowers end-to-end automation for credentialing, enrollment, and monitoring. We free healthcare teams to focus on what matters by enabling healthcare organizations to quickly and accurately manage and grow their provider networks with our AI-powered automation technology. By automating burdensome administration workflows, operations teams can better manage their provider networks, deliver superior care, speed up revenue paths, and elevate provider satisfaction levels. ## What is Medallion used for? [Credentialing](https://www.capterra.com/credentialing-software/)[Hospital Management](https://www.capterra.com/hospital-management-software/) Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Medallion alternatives Highest Rated [4.9 (29)](https://www.capterra.com/p/158338/Modio-Health/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [3.9 (120)](https://www.capterra.com/p/172448/CredentialStream/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 72% of reviewers rated it above 4 stars [4.3 (71)](https://www.capterra.com/p/151925/CredentialMyDoc/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 77% of reviewers rated it above 4 stars [4.2 (68)](https://www.capterra.com/p/90628/QGenda/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/250098/Medallion/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking 4.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Alerts/Notifications 4.3 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Task Management 4.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Document Management 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Online Applications 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Ability to fill out and submit application forms on the web Compliance Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Medallion 33 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage a group of members established for coordinating plans, programs, or other initiatives Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Alter the layout and content of reports Import and export data to and from software applications Process of checking different types of data for accuracy to avoid errors or inconsistencies Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Reminders sent via email Manage the enrollment and onboarding of all new members and accepted applications Track and manage expiration of various items including products, warranties, licenses, and contracts Verify the member/provider has a valid license, certification, or registration for specific jobs, procedures, or industry standards. Observe and track the demand, usage, progress or quality of a system, product, or user Ability to fill out and submit application forms on the web Track and organize physician schedules and pertinent information Reporting on how each user, task or process has advanced since its initiation Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Web form that allows users to enter data that is sent and processed for different reasons Create, design and manage workflows for repetitive tasks Features 4.4 (9) 4.4 Based on 9 reviews ## Pricing Value for money 4.4 (8) ### Starting price Free trial not available Value for money 4.4 (8) 4.4 Based on 8 reviews ## Support, customer service and training options Customer Service 4.6 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (9) 4.6 Based on 9 reviews ## User reviews Overall rating 4.7 Based on 9 reviews Filter by rating 5(6) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent IS Irina S. Network Ops Manager Mental Health Care ### " Medallion review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 3, 2025 It’s a good experience and we love our Customer success manager but there is still room for improvement Pros All in one suite of services - credentialing, payer enrollment, licensing Cons Lack of ability to customize profiles, reporting, credentialing files, data fields, Alternatives considered [Verifiable](https://www.capterra.com/p/255683/Verifiable/) Reasons for choosing Medallion All in one service platform gave us options for payer enrollment, credentialing, and licensing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2025 Thanks for your feedback! We're glad you’re enjoying the all-in-one platform and your Customer Success Manager. We hear you on customization and are always working to improve flexibility. Appreciate you choosing Medallion! - Julie Hogan, SVP Account Management JS Jessica S. Practice Manager Medical Practice ### "Ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2024 No issues, very easy to use, quick turn around on replies and status Pros Ease of use, staff are very responsive, quick replies. Cons no complaints at this time, fast service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2025 Thanks for your review! We're glad you find Medallion easy to use and our team responsive. We appreciate your support! Julie Hogan, SVP Account Management SC Sean C. VP, Marketing and Program Management Hospital & Health Care ### "Very stable and robust platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 18, 2024 I find the Medallion platform to be stable and our API connection hasn't failed to my knowledge. Support is easy to access though chat but it's difficult getting someone on the phone. Pros Although we don't use all the features within the Medallion platform the features we do use are easy to use and access. The interface is simple to navigate and I think we get a good value for the money. Cons Our initial rollout was a bit clunky. Our physicians that already have an account on the platform under other healthcare systems have to use a unique email address for our account. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2025 Thanks for your feedback! Glad to hear the platform is stable and easy to use. We’re always working to improve rollout experiences and support accessibility. Appreciate you being a Medallion customer! - Julie Hogan, SVP Account Management JF Jennifer F. Managed Care Coordinator Hospital & Health Care ### "CVO Services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 12, 2024 Pros Ease of application, quick replys from customer service. Fast turnaround of provider packets. Cons CAQH pull doesn't pull all information over. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2025 Thank you for your feedback! We're glad to hear that you’re finding our application process seamless and that our customer service team is providing responsive support. We appreciate your note on the CAQH pull and we’re always looking for ways to optimize this process. If there’s anything more you'd like to share, we're happy to take feedback so we can continue to shape and enhance our workflows and offerings. Thanks for being a part of the Medallion community! - Julie Hogan, SVP Account Management AF Anna F. Director of Delegated Credentialing and Enrollment Health, Wellness and Fitness ### "Great Product for Delegated Credentialing Managment" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 12, 2024 Pros If you have delegated credentialing or are planning on obtaining it for your organization Medallion is a must. They have automated many of the PSV verification and complete credentialing file quickly. Their committee management is easy to use and reportable. Cons That they do not have a better self service option for companies that want to manage their own enrollments/tasks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2025 Thanks for your feedback! We’re glad Medallion has streamlined your credentialing and committee management, and thank you for sharing your feedback on self-service options. Appreciate you being a Medallion customer! - Julie Hogan, SVP Account Management BB Brent B. Director Of Medical Staff Operations Medical Practice ### "Great company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2023 Pros Great platform, easy to use UI, excellent support staff Cons Have not run into any issues with Medallion to report any cons Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2025 Thanks for your feedback! We’re so glad to hear you’re enjoying the platform, finding the UI easy to use, and receiving excellent support from our team. We appreciate you being a Medallion customer! KK Kit K. Revenue Operations Manager Medical Practice ### "5 Stars! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2022 Pros Onboarding was quick and easy, platform is very user friendly, and the support team have been fantastic to work with. Cons I have not been able to identify a con yet. Medallion is our second credentialing vendor and they have exceeded expectations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2025 Thanks for your feedback! We’re delighted to hear that your onboarding experience was smooth, the platform is user-friendly, and our support team has been good to work with. We appreciate you being a valued Medallion customer! SR Sonrisa R. Manager of Licensing and Credentialing Health, Wellness and Fitness ### "Valuable tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 20, 2022 \[SENSITIVE CONTENT\] have been very hands on and communicative with me and my team. They are always willing to share new features and answer questions, and have grown and improved in the time we have been with them. Pros The ease of use for our clinicians and admins is key. Information sorting and clear steps in the credentialing process have been critical in streamlining our internal onboarding. Cons Redundancy of documents (i.e. all license screenshot populate in the documents list when they could just stay in the license field). Finding documents is a bit hard because of this for providers whose licenses are constantly being verified on the back end Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2025 Thanks for your feedback! We’re thrilled to hear that Medallion has helped streamline your onboarding process and that both your clinicians and admins find it easy to use. We also appreciate your note on document redundancy and searchability—efficiency is key, and we’re always looking for ways to enhance the provider experience. Glad to hear our team has been hands-on and communicative in supporting you. Thanks for being a valued Medallion customer! BC Beth C. Licensing Manager Medical Practice ### "Great customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2022 Pros Any time we have an issue, a question or just a general inquiry, the Medallion staff is always quick to respond. We rarely have to wait for more than 24 hours, which is amazing. Cons There isn't much that is lacking for our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 10, 2022 Hi Beth, thanks for your review! We're so glad to hear you've had great interactions with our Customer Success team. Don't hesitate to reach out to them for anything in the future. [View all Reviews](https://www.capterra.com/p/250098/Medallion/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)