# Kinetic Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Kinetic Software - reviews, pricing plans, popular comparisons to other Manufacturing products and more. Source: https://www.capterra.com/p/249741/Kinetic --- # Kinetic Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kinetic ## What is Kinetic? Epicor Kinetic is a global, cloud-focused cognitive ERP solution built for manufacturers, driving profitability through real-time insights, people-centric AI, and seamless collaboration. Positioned at the core of your business applications, Kinetic leverages artificial intelligence to extract maximum value from your enterprise data, processes, and decision-making information. Purposely designed with deep industry expertise, it offers end-to-end capabilities for discrete, make-to-order, and mixed-mode manufacturers in the small and mid-market space. Kinetic supports the needs of leading manufacturers across multiple industries, including Industrial Machinery, Fabricated Metals, Electronics and High Tech, Plastics and Rubber, Automotive, Aerospace and Defense, Medical Device, Consumer Products, Furniture and Fixtures, Measuring and Controlling Devices, and more. Embrace future-ready business, digital transformation, and flexible deployment with this singular, AI-powered ERP solution. ## What is Kinetic used for? [Manufacturing](https://www.capterra.com/manufacturing-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Production Scheduling](https://www.capterra.com/production-scheduling-software/) Overall rating Based on 176 user reviews Reviews sentiment Positive 70% Neutral 21% Negative 9% Pros & cons Extensive business process customization options Slow and ineffective support process Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kinetic?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.epicor.com/&name=Kinetic) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kinetic 3.8 (176) VS. [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (173) Ease Of Use 4.2 (164) Value For Money 3.5 (136) Value For Money 4.2 (132) Customer Service 3.3 (153) Customer Service 4.1 (155) ## Kinetic alternatives Highest Rated [4.9 (19)](https://www.capterra.com/p/125475/QT9-ERP/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (16)](https://www.capterra.com/p/59151/BatchMaster-Enterprise/reviews/) Starting price $1250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (26)](https://www.capterra.com/p/178763/Total-ETO/reviews/) Starting price $7500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/249741/Kinetic/alternatives/) ## Pros and Cons Extensive business process customization options 81% positive reviews out of 31 Most reviewers find customization enables tailored workflows, personalized interfaces, and flexible module adjustments for diverse needs. Slow and ineffective support process 53% negative reviews out of 49 Most users report customer support is slow, unresponsive, costly, and lacks knowledgeable staff for issue resolution. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Inventory Management 4.2 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Order Management 4.5 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Financial Management 4.3 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Reporting/Analytics 4.1 (9) 77.78% of 9 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Purchase Order Management 4.4 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Warehouse Management 4.3 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Manage and track operations and inventory within warehouses Kinetic 236 features Representation of any object in 3D Outsource and manage third party logistics Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN) Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Examine established processes and records to ensure accuracy, compliance, and policy adherence Automatically create schedules based on business needs or employee availability and qualifications Compare and match accounting/financial records with corresponding bank statements Print and scan barcode or labels Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Software's ability to perform similar action on multiple similar files simultaneously Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Access to a library of manufacturing parts, models, and specs Create, manage, and send invoices or bills to customers Material list of manufacturing parts and associated costs Create bills of materials Create budgets based on historical data and future projections Accounting functionality within the system, not requiring integration with third-party tools Technological processes and strategies used for collecting, managing, and analyzing organizational data Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Define and maintain business rules that determine workflow capabilities and criteria Computer aided design to create precision drawings or technical illustrations Track and manage schedules and meetings via an integrated calendar Schedule the calibration of instrumentation and maintenance requirements Determine and plan production capacity based on changing demands Track and monitor efficient handling of all changes/transitions Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Record and track all relevant internal and external communications Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Manage, organize, and store contact information Investigate and take action at root cause or error in processes to prevent recurring issues Forecast the cost and resources required to complete a project Process to track, record, and analyze expenses that occurred over the entire duration of a given project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Create custom predefined rules for prices for products and services A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics An organized inventory of all data assets Process of gathering, measuring, and analyzing accurate data Import and export data to and from software applications Track the management and flow of data throughout the organization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Translate EDI formats into data suitable for use with company applications. Graphical representation of data Supports common databases such as MySQL and Oracle Process of tracking logged defects (errors) in a product or service to create new versions to fix the error Forecast customer demand using historical insights and simulations Collaborate on creating a product by sharing and adjusting designs through a shared portal Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. Manage all inbound & outbound activities relating to each dock Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Helps users manage the maintenance of assets; offers reporting to identify areas for improvement Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Integrate with existing ERP systems Estimate expected cost based on various factors before a project begins Automated handling of non-compliant EDI transmissions. Monitor and record expenses such as purchases or charges incurred Create, save, and store files Move files across different systems or networks Plan, manage, and track the financial activities of an individual or organization For Aerospace Industry Software for metal fabrication Designed for small businesses Form predictions based on past and present data/trends Automate repetitive tasks such as filling out information or creating certain types of forms Store, manage and track all forms in a centralized location Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Centralized accounting record which tracks all financial transactions Use AI to generate content in the form of text, images, videos, etc. Create, design and modify the flow and processes of tasks in a project Automates core HR functions such as talent management, employee evaluation and learning management The creation, development, and sharing of potentially innovative new ideas Management of inbound and outbound shipments in the context of international trade Manage and track all disruptions and incidents Create, document, and monitor safety policies and procedures in industrial plants and factories Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) Cross-checking financial records with physical inventory counts and records Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Track and monitor processes/products to ensure they meet international standards developed by the ISO Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Group and package individual but related items as one package set Manage the attendance, schedule, and payroll of the labor workforce Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance Management of the flow of things between point of origin and point of consumption. Track product batches using identification labels or lots Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations Supports the effective planning of manufacturing production based on materials, labor, and machinery. Material requirements planning software manages the scheduling and inventory control for manufacturers. Manufacturing execution systems focus on quality control in the production process. Monitor task progress and planned accomplishments to better manage project status Access software remotely via mobile devices Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making Observe and track the demand, usage, progress or quality of a system, product, or user Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and handle various international currencies Also known as indented BOM, a hierarchical representation of components, assemblies, and subassemblies needed to manufacture a product Manage and support multiple locations Allows users to manage data from a number of sources Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Drag and drop/visual interfaces that allow non-tech users to build without writing code Identify issues and deviations from specifications Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Automate order processes to improve operational efficiency in fulfillment, shipping, and more Track parts inventory levels and manage re-stocking Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Pick and route items from inventory locations to their designated destinations Create, manage, and track policies and procedures within an organization Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Calculate rule-based prices for a product/service Tool used to determine accurate pricing and product eligibility for borrowers Arrange tasks based on the level of priority or urgency Document any changes or proposed changes made to business processes or workflows Visually identify, define, and map all details and relationships surrounding business process models and elements Organize and manage all processes/procedures involved in purchasing goods and/or services Customize the specifications of a finished product to meet the particular needs of a customer Capture, organize and track product-specific data and information in a centralized location Ability to link barcodes or serial numbers with specific items for identification Import product information from third party sites or create your own, adjust descriptions and make other changes as required Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment Manage the end-to-end production process for manufacturing operations Plan and schedule the use of production resources Track the production of materials and items over certain periods or seasons Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Identifying critical tasks that make up a project and assigning start and end dates for each Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Ensure that quality requirements and standards are met across production processes Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Receive system updates as soon as any changes are made Manage all receiving processes within a warehouse Purchase and replenish product stock based on inventory levels and needs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Enables creation, management, and tracking of product requirements & features during product production/development Assign available resources to various projects and tasks Process of planning, scheduling and executing the optimal and effective use of human capital across projects Track and facilitate returns of products sold Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Identify and assess hazards to ensure the well-being of employees, assets, and the environment Oversee various functions of the organization while balancing and optimizing supply and demand Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. An order generated by a seller to a customer, containing details about products or services Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Track and assign specific serial numbers to products Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Manage and control operations that take place on the shop floor or factory floor Allow users to access multiple services after entering their login credentials once Create, manage, and share one level of an assembly with the entire product team Internal and external product tracking codes Negotiate best prices and choose the right vendor for various purchases Manage occupancy and space utilization in facilities and buildings Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Statistical methods to assist with and maintain quality control of processes Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks Manage all supplier data and operations Qualify, select, and monitor supply chain partners Manage the planning and execution of supply chain activities Gauge satisfaction and receive information for improvement and success Manage and monitor compliance with government regulations on environmental standards Create, manage and track all task activities and progression Track the status and progress of tasks Sample files or documents that could be customized as needed or used as is Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Information to prevent, understand and identify cyber threats Log and record hours worked and costs spent to assist in billing and invoicing Track and document the history, application, or location of an item or activity Track employee/learner's progression through training programs Organize and track the physical movement of goods from one location to another Automate processes from start to finish without human assistance Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer Track revisions and updates made to files and navigate between different versions Manage and track operations and inventory within warehouses Track the duration and expiration of warranty as well as any obligations under that warranty Provides varying estimates based on different scenarios Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Allows automated and event-driven transaction scheduling Track and manage all activities and assets in the yard of a warehouse or distribution center Get Advice We can help you find the software with the features you need. Features 3.8 (173) 3.8 Based on 173 reviews ## Pricing Value for money 3.5 (136) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.5 (136) 3.5 Based on 136 reviews ## Integrations [ Epicor Advanced MES](https://www.capterra.com/p/95824/Epicor-Advanced-MES/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.3 (153) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (153) 3.3 Based on 153 reviews ## User reviews Overall rating 3.8 Based on 176 reviews Filter by rating 5(42) 4(81) 3(35) 2(9) 1(9) Mentioned topic Sorted by most recent MM Mary M. Library Tech Education Management ### "Smooth Sailing, Eventually" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 12, 2026 For the most part my experience has been a good one. It took some time to interact with Kinetic in a useful way but once I got there is was smooth sailing. Pros The flexibility to utilize the services we need without paying for "extra" add on options that don't serve our needs. Cons The learning curve was steep. It took a while to understand how to be use Kinetic and there weren't easily accessible instructions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Maria M. Accounting Manager Furniture ### "Epicor - Way more good than bad." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 15, 2025 I use the Finance Management module the most. But it is easy to navigate to the other modules Sales, Service, Production, Purchasing and Exec Analysis. Pros It is very strong in the production side. We are a manufacturing business and it works well from entering the sale all the way to invoicing the clients. Cons They have so many modules that you need to add on that it can get a bit pricey. The report builder "BAQ" is way too complicated. It tends to freeze up occasionally when working with the AP apps. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC John C. Chief Financial Officer Machinery ### "Epicor Kinetic Review by a CFO" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 1, 2025 My overall experience with Kinetic has been positive. I have used several of the more well-known ERP systems; however, they are more cumbersome to support both large project management and high-volume manufacturing environments. Pros Epicor Kinetic offers several advantages including: 1) It is very user-friendly. I was amazed at how easy it is to learn and navigate; 2) It is customizable. We have customized everything from the start up screen to the inner mechanics of the system; 3) It is easy to access - whether you are in the office or working remotely; 4) It supports both large project management and high-volume manufacturing environments. Cons Some of the features are quite different between the classic version and the new version of Kinetic. There is a slight learning curve to go from one version to another. Switched from [Vista-Suite](https://www.capterra.com/p/230201/VistaSuite/) We needed a more robust ERP system to support our business growth and complex Project Management and Manufacturing environment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VL Victoria L. Management Child Day Care Services ### "Kinetic is the way to go" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2025 One of the best i ever had i wont choice anything different Pros Everything easy to use fast and start to the point Cons Nothing everything was amazing i love it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Amber W. Owner Construction ### "Love kinetic" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2025 Great customer service. Easy hoing process. And great product. Pros Great service. And Overall easy process. Cons Everything was great. There nothing i can of i didn't like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VR Vilas Ravindra D. Manager, Additive Manufacturing Group Automotive ### "Good ERP Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 2, 2024 Pros Data Driven and Customizable for various departments. Cons Needs to be more user friendly and software needs to be faster. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Mar D. Purchasing/ administration Industrial Automation ### "Kinetic- It’s not for the weak" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 21, 2023 Pros Lots of different ways to do one thing. Cons There is a lot of steps to do one process. -it’s bulky-it’s very unforgiving Switched from [Epicor Industry ERP Cloud](https://www.capterra.com/p/264570/Epicor-Industry-ERP-Cloud/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AJ Adam J. Business Solutions Manager Building Materials ### "Strong ERP for midmarket Make to Stock / Make to Order manufacturers " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 8/10 January 5, 2023 While sometimes ERP can feel like a necessary evil, Epicor Kinetic is mature, robust, extensible and proven. It should be a strong contender for any mid-market manufacturer considering a digital transformation. Pros Epicor Kinetic is a robust, mature ERP system that is continuing to innovate. The core function and structure is sound, included modules are robust, and there is a strong and growing architecture for extensibility & customization. Cons Many features have been added over the years, some via acquisition - not all are done well or at feature parity. The new UI still feels like it's in Beta, but all new features are developed for the new UI. Internal support is poor, but there is a strong consulting and user community that offsets that somewhat. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JT Jose T. Supervisor Aviation & Aerospace ### "Tracking Product " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 16, 2022 I think its great , I have been using this soft ware for a very Long Time Pros Being able to track parts through all operations and the short cuts Epicor has Cons Can be tricky when using transaction History Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SV Samuel V. Director de Ingeniería Electrical/Electronic Manufacturing ### "Si lo buscas para manufactura en México no lo compres" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 14, 2022 Pésima, por muy bueno que sea el software, si no hay una red de implementadores que lo dominen y no hay el respaldo del mismo desarrollador, se vuelve un gasto y un problema, más en el caso de Epicor que no es ni amigable ni intuitiva su interfaz. Pros Tiene muy buenas características, su MRP suena bien, el costo comparado con los grandes también es razonable más si esperas crecimiento. Cons Es tu problema hacer que funcione. En nuestro caso que tenemos varios procesos productivos, el implementador que nos recomendaron, que se supone que sabría, no supo y cuando buscamos el respaldo de Epicor México no se logró nada, nos dejaron con el problema y la inversión botada. Nosotros tuvimos que seguir buscando opciones y por nuestro lado buscar resolver. Parece mentira que un software americano y con una empresa de ese tamaño se desentienda. Yo no se para otras industrias pero al menos para manufactura y con la estructura que tienen en México definitivamente es un error adquirirlo. Reasons for choosing Kinetic Porque tiene muchas funcionalidades. En el caso de que crezcas de pocos empleados/usuarios a muchos el sistema es el mismo, no es como en SAP que si inicias con business one y creces, te empieza a quedar chico y cuando quieres migrar al grande es una implementación completamente nueva. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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