# Planfix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Planfix the right Business Management solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/249508/Planfix/reviews --- Planfix 5 (8) [View alternatives](https://www.capterra.com/p/249508/Planfix/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Planfix Ease of use 4.3 Customer Service 4.9 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrii S. CEO Computer Software Used the software for: 2+ years ### "We implement Planfix, an excellent product" September 19, 2023 5.0 Pros We are an integration company specializing in the selection, implementation, and support of business software. We are familiar with numerous software solutions available in the world. We began implementing Planfix in 2022. We chose this system because it follows a proven ideology and has been on the market for over 10 years. We were impressed by the price and quality of the product, as well as its scalability for businesses of all sizes. It is suitable for organizing the work of virtually all company departments. You can create unique business processes and integrate various services. We work closely with the Planfix development team to continuously improve this product. Cons Specialists are required to set up this software product. That's why we decided to study this system and become a guide for businesses. Due to the extensive capabilities hidden within the Planfix interface, it's challenging to explain the full value to owners and company directors for whom the program is being implemented. As our experience shows, more companies turn to Planfix when they couldn't implement their complex business processes in other systems. And that's pretty cool! Review Source AK Andrii K. chief Printing Used the software for: 6-12 months ### "Great tool Planfix" March 24, 2024 5.0 Pros Flexibility of the system. Planfix is a flexible designer. Planfix has and consistently adheres to its own philosophy. This approach does not allow turning the product into a chaotic system. On the contrary, Planfix constantly develops in accordance with a given vector. New improvements appear regularly, which make the system even more interesting and functional. Also, I can say that I encountered here the best support service that I have ever experienced. Cons It takes some time to get used to the service. Also, there is still no partner company in Ukraine that is an official representative. Therefore, it is necessary to pay for services through bank cards of an individual. Alternatives considered [Creatio CRM](https://www.capterra.com/p/130149/bpm-online-CRM/)[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Reason for choosing Planfix In my opinion, Planfix is the strongest and most understandable product. Starting from their own philosophy, ending with functionality. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Better functionality was needed. Such as the possibility of combining communication channels with clients into a single working window. In addition, process automation is needed, which is well provided by Planfix, as well as interaction with third-party services. We are still working on this. But we already have a vision of how to make the necessary settings with Planfix. Review Source Angie W. Finance and commerce Gambling & Casinos Used the software for: 1-2 years ### "projector of my tasks" March 27, 2024 5.0 I improved my management control with each client, better managing every detail by being able to automate processes that simplify each task and be able to do everything faster Pros With the management system it helps me manage each task for each day, I really like it because of its ease of use from the beginning I did not have to ask for advice or training to learn how to use it correctly, it gives me the advantage of having a more organized work each task so as not to forget and have a more productive performance Cons I feel satisfied with all the functions, they have everything I need without failures or inconveniences since use Review Source AL Alexi L. Technical Director Construction Used the software for: 1-2 years ### "Extensive Customization Capabilities" November 22, 2023 5.0 Planfix has allowed me to streamline a diverse range of tasks, including project planning, task execution, client communication, data storage, and more. Virtually all the ideas I've had have been effortlessly realized within Planfix. Pros When the volume of tasks became substantial, and I found it challenging to keep pace with them, it became evident that we required a system capable of not only simplifying task management but also facilitating the maximum automation of our work processes. A colleague recommended Planfix, and I promptly embarked on an exploration of the platform. Initially, the system appeared to be quite sophisticated and intricate, leading me to initially decline its adoption. However, two years later, I revisited Planfix, equipped with insights gained from other systems that proved inadequate for accommodating my expanding requirements. Cons The absence of a dark theme is a minor drawback. It would be advantageous to have the option to toggle between light and dark themes. Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Other systems proved inadequate for accommodating my expanding requirements. Review Source MM Mary M. Senior Marketing Executive Human Resources Used the software for: Less than 6 months ### "Transformer system" November 27, 2024 5.0 Thanks to Planfix, managing task fulfillment has become much faster and easier. Everything is simple and straightforward, with many integrations that reduce the number of programs used. Pros Technical support. Possibility of extending the functionality of the system - ready made solutions, integrations. Cons There are a million button colors to choose from, but no dark theme Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Planfix offers more flexible customization. Review Source EA Eli A. Marketing Manager Human Resources Used the software for: 1-2 years ### "A Versatile and Evolving Tool" January 31, 2024 5.0 Utilizing calendars for planning is one of life's essential aspects, and its efficient organization within this system significantly simplifies many work-related tasks. I want to express my appreciation to the team for their hard work; they make our work more straightforward and faster. Pros The system's continuous development is truly impressive. Even when something is already functioning well, these individuals don't rest on their laurels. I genuinely admire this approach to life, as it's a rarity! The information updates are excellent – they explain new features in a simple and understandable manner, immediately igniting your enthusiasm to put them into action. Cons Webinars are necessary; there are certain questions that are best addressed through online discussions. Review Source JS Jacob S. PMO Marketing and Advertising Used the software for: Less than 6 months ### "Flexible system with powerful features " October 16, 2023 5.0 The support team is helpful, responding promptly and in great detail Pros We've been using Planfix for half a year. So far, we're using the system for project and task management. We've only just started setting it up as a CRM. In the future, we plan to move all customer interactions to Planfix. Cons To configure our custom processes, you need to dive into it. But the functionality is quite flexible and allows you to set up processes as per your specific needs. Reason for choosing Planfix price and features Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) were looking for a single solution Review Source OC Olga C. Head of Sales Department Logistics and Supply Chain Used the software for: 6-12 months ### "Simple interface, simple functions, еase of use." September 26, 2023 5.0 Ease of managing your client base.Rational use of working time when setting short-term and long-term tasks.Full control of work and data analysis. Pros Comfortable work with clients.Ability to customize many functions to suit your own needs. Cons Calls are not identified if a client is entered into the client program using the Company template. Review Source Similar Products Featured