# NEOGOV Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of NEOGOV Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of NEOGOV Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/248680/NEOGOV --- # NEOGOV Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2025 Written byBarkha Bali Barkha Bali Content Writer Barkha Bali is a writer at Capterra. She provides insights to help small and midsize businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra so... [See bio & all articles](https://www.capterra.com/resources/author/bbali/) Content Writer Edited byParul Sharma Parul Sharma Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature wri... [See bio & all articles](https://www.capterra.com/resources/author/parul-sharma/) Written by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Content Writer Barkha Bali is a writer at Capterra. She provides insights to help small and midsize businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers. Edited by [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature writer for DNA India, India’s premier media portal. She was also the highest scorer in her English literature graduation and post-graduation class. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NEOGOV NEOGOV Overview: ### Key takeaways Insights from verified Capterra reviews NEOGOV helps midsize and enterprise HR teams manage recruitment, onboarding, and compliance-heavy workflows. It’s most used by government agencies with daily hiring needs. Users value its applicant tracking and job posting tools, though some cite pricing complexity and navigation friction. Recent updates like report folders and dashboard customization, improve visibility and control. ### Our verdict NEOGOV suits HR teams that need structured workflows for recruiting and onboarding at scale. Its modular design supports gradual adoption. Buyers should expect trade-offs in pricing transparency and interface consistency. Navigation and setup may require adjustment, its automation and compliance tools often justify the investment. Top alternative Featured Overall rating Based on 850 user reviews Reviews sentiment Positive 93% Neutral 6% Negative 1% Pros & cons Intuitive and simple interface Streamlined applicant management Recurring technical difficulties High and restrictive costs Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NEOGOV?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.neogov.com&name=NEOGOV) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NEOGOV 4.5 (850) VS. [4.3 (1,830)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (849) Ease Of Use 4.3 (1,109) Value For Money 4.3 (766) Value For Money 4.2 (971) Customer Service 4.4 (808) Customer Service 4.1 (985) ## NEOGOV alternatives NEOGOV may not suit every organization, especially if your priorities include a simplified interface, broader customization options, or more flexible pricing for modular HR tools. Explore other platforms that better align with your operational style and budget. Highest Rated [4.6 (3,237)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,204)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (661)](https://www.capterra.com/p/130175/Workable/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (1,184)](https://www.capterra.com/p/129831/JobDiva/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/248680/NEOGOV/alternatives/) ## Who uses NEOGOV? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and simple interface 93% positive reviews out of 136 Most reviewers find ease of use important, highlighting the platform’s straightforward navigation and minimal learning curve. Recurring technical difficulties 83% negative reviews out of 53 Most reviewers indicate bugs and issues disrupt workflows, with glitches, slow resolutions, and unresolved technical limitations. Rebecca H Compliance & Privacy Officer, 201 - 500 employees. "The system doesn't aways function as we'd want it to and has some glitches." Streamlined applicant management 92% positive reviews out of 49 Most users report applicant tracking as efficient, enabling organized workflows, status visibility, and reduced manual tasks. Rio M Associate HR Analyst, 5,001 - 10,000 employees. "I think it is a top tier applicant tracking system that aims to streamline full cycle recruitment." High and restrictive costs 52% negative reviews out of 50 Some reviewers describe pricing as a barrier, citing expensive add-ons, high implementation fees, and affordability concerns. Arcenia P Chief Deputy, 1,001 - 5,000 employees. "Every portion of it is costly or you need one product in order to use the another" Continuous platform enhancements 97% positive reviews out of 33 Most reviewers describe improvements as frequent, meaningful, and driven by user feedback, boosting efficiency and trust. ## NEOGOV's interface NEOGOV’s interface is structured for daily HR workflows. Reviewers note its centralized layout and consistent navigation across modules. Many find it intuitive and easy to learn, though some mention friction when switching platforms or locating specific features. 2+ Barkha Bali Content Writer Reviewers often describe NEOGOV’s interface as user-friendly once configured, especially for tracking applicants and managing onboarding steps. However, switching between modules like Insight and OnBoard can disrupt flow, so teams may need time to align processes across tools. Ease of Use 4.4 (849) 4.4 Based on 849 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Barkha Bali Content Writer NEOGOV’s top-rated features work together to simplify hiring logistics. From posting jobs to tracking applicants, reviewers describe a system that reduces manual effort, supports compliance, and helps HR teams manage volume without losing visibility or control. Features 4.3 (849) 4.3 Based on 849 reviews The NEOGOV features below were rated the highest by reviewers. Our commentary is based on reviewer sentiment and feedback from reviews published in the past two years. Interview scheduling 3.7 (52) 52 reviewers rated this feature Helps streamline interview coordination by centralizing scheduling tasks. Reviewers mention it simplifies the process and reduces back-and-forth communication. Job posting 3.6 (227) 227 reviewers rated this feature Speeds up job creation with reusable templates and pre-filled language. Users highlight its flexibility in editing and posting to job boards, making it easier to market roles professionally. Applicant tracking 3.5 (210) 210 reviewers rated this feature Centralizes candidate data and hiring workflows. Reviewers rely on it to monitor status, move applicants between postings, and maintain records for compliance. Candidate tracking 3.4 (109) 109 reviewers rated this feature Supports visibility into each applicant’s progress and communication history. Users value its clarity and ability to manage high volumes efficiently. Application management 3.4 (155) 155 reviewers rated this feature Enables teams to review, track, and transition applicants through hiring stages. Reviewers note its automation and compliance support, especially for government workflows. Recruitment management 3.3 (92) 92 reviewers rated this feature Centralizes recruitment data and supports electronic workflows. Users find it suitable for managing large applicant pools and customizing steps across hiring processes. Policy management 0 reviewers rated this feature Tracks the full lifecycle of HR policies, from creation to employee acknowledgment. Teams can automate distribution, monitor compliance, and maintain version control across departments. This helps reduce manual tracking and audit risk. Background investigations 0 reviewers rated this feature Supports public safety hiring by digitizing background checks and vetting workflows. Agencies can manage documentation, track progress, and ensure procedural consistency across candidates, improving transparency and speed. Learning management 0 reviewers rated this feature Enables organizations to assign, track, and report on employee training and certifications. HR teams can monitor completion rates, automate reminders, and ensure compliance with internal and external standards. Custom forms 0 reviewers rated this feature Allows HR teams to build and route forms with advanced permissions and logic. This supports onboarding, performance reviews, and internal requests, helping teams reduce paper-based processes and improve response times. Report folders 0 reviewers rated this feature Lets users organize reports into custom folders within Report Builder. This helps streamline access to critical data and reduces time spent searching across multiple report types. Configurable dashboard 0 reviewers rated this feature Allows employees to personalize their dashboard views with up to three layouts and ten widgets per view. This improves visibility and task prioritization across HR workflows. Unified navigation bar 0 reviewers rated this feature Replaces the previous left-hand layout with a top navigation system that simplifies access across NEOGOV products. This update improves usability and reduces friction. Advanced task filters 0 reviewers rated this feature Adds dynamic filtering options to the task table, enabling users to sort by due date, product, and task type. This helps teams manage workloads more efficiently. All key features (101) Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager 12.50% of 8 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 61.46% of 96 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 75.00% of 32 reviewers that rated this feature as important or highly important Adds dynamic filtering options to the task table, enabling users to sort by due date, product, and task type. This helps teams manage workloads more efficiently. 0 reviewers rated this feature Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 0.00% of 1 reviewers that rated this feature as important or highly important Centralizes candidate data and hiring workflows. Reviewers rely on it to monitor status, move applicants between postings, and maintain records for compliance. 210 reviewers rated this feature Enables teams to review, track, and transition applicants through hiring stages. Reviewers note its automation and compliance support, especially for government workflows. 155 reviewers rated this feature Creation, administration, and evaluation of assessments or tests 46.67% of 15 reviewers that rated this feature as important or highly important Supports public safety hiring by digitizing background checks and vetting workflows. Agencies can manage documentation, track progress, and ensure procedural consistency across candidates, improving transparency and speed. 0 reviewers rated this feature Researching and validating a person's criminal, educational, job or financial records 40.00% of 5 reviewers that rated this feature as important or highly important Supports learning paths that combine in-person classes with online/virtual courses 57.14% of 14 reviewers that rated this feature as important or highly important Capability to use a search engine via operators like AND, NOT, and OR 0% of 0 reviewers... Tools that allow users to create and publish courses and course material/content 83.33% of 18 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar 25.00% of 28 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates 77.69% of 130 reviewers that rated this feature as important or highly important Record candidates' information such as role, professional qualifications, experiences, skills or attributes 92.54% of 67 reviewers that rated this feature as important or highly important Supports visibility into each applicant’s progress and communication history. Users value its clarity and ability to manage high volumes efficiently. 109 reviewers rated this feature Process of enhancing skills & experiences for continuous professional growth & advancement 0% of 0 reviewers... Web page to host job postings, show role descriptions or receive applications from potential candidates 70.00% of 20 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier 50.00% of 18 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders 46.15% of 13 reviewers that rated this feature as important or highly important Allows employees to personalize their dashboard views with up to three layouts and ten widgets per view. This improves visibility and task prioritization across HR workflows. 0 reviewers rated this feature Create, organize, and assign courses to users 83.33% of 24 reviewers that rated this feature as important or highly important Track which progress and course materials have been completed by each user 104.55% of 22 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 0% of 0 reviewers... Allows HR teams to build and route forms with advanced permissions and logic. This supports onboarding, performance reviews, and internal requests, helping teams reduce paper-based processes and improve response times. 0 reviewers rated this feature Add customized logos and colors to align with company branding 0% of 0 reviewers... Alter the layout and content of reports 100.00% of 15 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 94.44% of 36 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics 0% of 0 reviewers... Import and export data to and from software applications 75.00% of 20 reviewers that rated this feature as important or highly important Digitally deposit correct payroll amounts into individual employee's bank accounts 120.00% of 5 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location 50.00% of 24 reviewers that rated this feature as important or highly important Digital forms that are shared and accessed online 57.81% of 64 reviewers that rated this feature as important or highly important Digitally sign online documents 61.82% of 55 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps 51.22% of 41 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns 0% of 0 reviewers... Electronic storage of staff/employee contact information and job status in a centralized repository 68.94% of 132 reviewers that rated this feature as important or highly important Tools to improve and measure employee satisfaction and involvement 50.00% of 8 reviewers that rated this feature as important or highly important Create and share a new employee handbook with helpful information 25.00% of 4 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks 66.67% of 3 reviewers that rated this feature as important or highly important Process of familiarizing new employees with the company, their position, and responsibilities 115.38% of 26 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics 105.00% of 20 reviewers that rated this feature as important or highly important Intended to be used by governmental agencies 0.00% of 1 reviewers that rated this feature as important or highly important Establish measurable goals and objectives and track their progress over a specific period of time 43.33% of 60 reviewers that rated this feature as important or highly important Automates core HR functions such as talent management, employee evaluation and learning management 81.63% of 98 reviewers that rated this feature as important or highly important Document completed by employee to assist with career and personal development to reach short term and long term goals 0% of 0 reviewers... Designed to be used by internal recruiters or HR hiring managers 0% of 0 reviewers... Create and track interviews with a reminder system 86.67% of 30 reviewers that rated this feature as important or highly important Helps streamline interview coordination by centralizing scheduling tasks. Reviewers mention it simplifies the process and reduces back-and-forth communication. 52 reviewers rated this feature Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences 0% of 0 reviewers... Manage and track all job information and associated tasks 82.61% of 23 reviewers that rated this feature as important or highly important Speeds up job creation with reusable templates and pre-filled language. Users highlight its flexibility in editing and posting to job boards, making it easier to market roles professionally. 227 reviewers rated this feature NEOGOV offers a straightforward way to initiate and track job requisitions. Some reviewers find the process user-friendly, value mandatory fields, and like the workflow for approvals, though a few wish for more customization and flexibility in requisition details. 68.50% of 127 reviewers that rated this feature as important or highly important Enables organizations to assign, track, and report on employee training and certifications. HR teams can monitor completion rates, automate reminders, and ensure compliance with internal and external standards. 0 reviewers rated this feature Designing course materials to be completed in a sequential order for personalized learning purposes 66.67% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 0% of 0 reviewers... Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved 0.00% of 1 reviewers that rated this feature as important or highly important This aspect helps you automate and simplify new hire paperwork and training. Reviewers indicate it reduces manual tasks, allows electronic signatures, and integrates with other NEOGOV modules, making onboarding smoother and more efficient for both HR and new employees. 59.46% of 148 reviewers that rated this feature as important or highly important Provides real-time feedback and assessments on employee performance, skills, and accomplishments 57.69% of 26 reviewers that rated this feature as important or highly important Create orientation programs for new employees or students 25.00% of 8 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently 73.08% of 26 reviewers that rated this feature as important or highly important View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more 100.00% of 6 reviewers that rated this feature as important or highly important Peer/teammate feedback and review on individual's performance 0.00% of 3 reviewers that rated this feature as important or highly important Organize and manage the accomplishments and development of employees or performance of applications or systems 33.33% of 15 reviewers that rated this feature as important or highly important Create, fill out, and send performance reviews to individual employees 96.77% of 31 reviewers that rated this feature as important or highly important Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. 0% of 0 reviewers... Tracks the full lifecycle of HR policies, from creation to employee acknowledgment. Teams can automate distribution, monitor compliance, and maintain version control across departments. This helps reduce manual tracking and audit risk. 0 reviewers rated this feature Active reporting of data and metrics 0% of 0 reviewers... Designed to be used by external or 3rd party recruiting or staffing firms 0% of 0 reviewers... Centralizes recruitment data and supports electronic workflows. Users find it suitable for managing large applicant pools and customizing steps across hiring processes. 92 reviewers rated this feature Process used by hiring managers to get more information about a candidate by contacting previous employers 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 0.00% of 1 reviewers that rated this feature as important or highly important Lets users organize reports into custom folders within Report Builder. This helps streamline access to critical data and reduces time spent searching across multiple report types. 0 reviewers rated this feature Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 56.00% of 25 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 57.14% of 77 reviewers that rated this feature as important or highly important A searchable repository of candidate profiles 23.08% of 65 reviewers that rated this feature as important or highly important Automates the extraction and analysis of key information from resumes or CVs 75.00% of 8 reviewers that rated this feature as important or highly important Search through the software for stored resumes 64.86% of 37 reviewers that rated this feature as important or highly important Upload and store resumes 66.67% of 15 reviewers that rated this feature as important or highly important Follow the progression of a task associated with performance reviews 33.33% of 3 reviewers that rated this feature as important or highly important Automatically calculate score after the assessment 77.78% of 9 reviewers that rated this feature as important or highly important Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework 75.00% of 8 reviewers that rated this feature as important or highly important An individual's evaluation of his or her own strengths, weaknesses, and skills 40.00% of 5 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information 54.76% of 126 reviewers that rated this feature as important or highly important Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks 75.00% of 12 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. 66.67% of 9 reviewers that rated this feature as important or highly important Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more 0% of 0 reviewers... Attach digital tags to documents and assets for identification, search, or monitoring purposes 0% of 0 reviewers... Integrate with Talent Managment software to better track learners progress and training sessions 0% of 0 reviewers... Create, manage and track all task activities and progression 68.52% of 54 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors 75.00% of 8 reviewers that rated this feature as important or highly important Create tools to measure student retention of learning material and lessons 73.68% of 19 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 0% of 0 reviewers... Measure and track time including hours worked and paid time off (PTO) 0% of 0 reviewers... Track employee/learner's progression through training programs 57.53% of 73 reviewers that rated this feature as important or highly important Replaces the previous left-hand layout with a top navigation system that simplifies access across NEOGOV products. This update improves usability and reduces friction. 0 reviewers rated this feature Assess skills, outcomes and results using preset metrics and averages 0.00% of 1 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 52.63% of 76 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Barkha Bali Content Writer NEOGOV’s top-rated features work together to simplify hiring logistics. From posting jobs to tracking applicants, reviewers describe a system that reduces manual effort, supports compliance, and helps HR teams manage volume without losing visibility or control. Features 4.3 (849) 4.3 Based on 849 reviews ## Pricing NEOGOV does not publish standard pricing online. Instead, it offers customized quotes based on agency size, selected modules, and deployment needs. Most buyers we speak to budget around $14 per user, per month for HR software, which may or may not align with NEOGOV’s tailored pricing model. ### Starting price Contact vendor for pricing Free trial not available [View all Pricing Plans](https://www.capterra.com/p/248680/NEOGOV/pricing/) Barkha Bali Content Writer NEOGOV’s pricing model is modular and agency-specific, so costs vary. SMBs should expect a consultative quote process and plan for flexibility in budgeting. Value for money 4.3 (766) 4.3 Based on 766 reviews ## Integrations Connecting NEOGOV with applicant tracking and onboarding tools helps HR teams reduce manual entry, sync candidate data across systems, and maintain consistency from recruitment through onboarding, especially when managing high-volume hiring cycles. Popular integrations [ Checkr](https://www.capterra.com/p/177814/Checkr/)[ eSkill](https://www.capterra.com/p/145759/eSkill/)[ Spark Hire](https://www.capterra.com/p/125710/Spark-Hire/)[ Laserfiche](https://www.capterra.com/p/62196/Laserfiche/)[ Mitratech AssureHire](https://www.capterra.com/p/276237/AssureHire/)[ Verified First](https://www.capterra.com/p/172253/Verified-First/)[ AccuSourceHR](https://www.capterra.com/p/146852/Employment-Screening/)[ ClearStar](https://www.capterra.com/p/235255/ClearStar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (808) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (808) 4.4 Based on 808 reviews ## User reviews Overall rating 4.5 Based on 850 reviews Filter by rating 5(480) 4(313) 3(50) 2(3) 1(4) Mentioned topic Sorted by most recent KL Kasama L. Hr manager Government Administration ### "Overall reviww" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 1, 2025 Good. Weve been with neogov since 2007 for insight. Which has worked well. Just started with onboard and perform and learn and still navigating those. Pros Improve Efficiencies in our processes and consistent with other agencies in our area. Like the integrations between platforms Cons Sometimes doesnt work with our processes but we find work arounds. Not as customizable as we would like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Stacie W. Human Resource Manager Government Administration ### "Good Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 1, 2025 Great and good customer service to support the products within NEOGOV. If there are any questions, they are helpful. I witless like to see some more customizable options, especially with eForms and recruitment options for executive level positions. Pros Onboard is my favorite product due to being able to create a consistent onboarding process and forms to include teaining for all new employees or specific groups of employees based on the specific checklist. Cons Limitations of eForms with routing forms to people to sign and extra steps that seem duplicative on Perform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Silvia B. HR Technician Government Administration ### "Good support " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 1, 2025 It’s been great. Have been using the platform for 5 years. We use Insight and Onboard. Hopefully we can bring onboard Attract and Vetted. Pros Customer support and how many resources it provides. University classes, community, etc. it also has an user friendly interface Cons The platforms don’t all communicate with each other. And need to duplication of information needs to be done between platforms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JY Julia Y. Human Resources technician Government Administration ### "Neogov - insight and ohc" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2025 Overall I love it and I wish we had more products to streamline our other areas of HR. The enhancements have been great Pros Very user friendly. I like how you can undo pretty much whatever you did if it was in error. I have to train departments to use it and it’s pretty easy. Cons I’d like a little more in job aids for scoring evaluation steps. I can’t find much information on that and when I call they say I should just play around with it because every agency does it differently. An example would be nice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Sarah G. Director Government Administration ### "In progress" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 1, 2025 Sometimes it’s the best thing ever, and sometimes we hit a road bump. All of which are to be expected. Pros The conferences are extremely helpful. I learned more in three days than I do in weeks or even months. Cons We aren’t able to customize the views as much as I would like. Specifically an HRIS, we should be able to rename the fields and should not have to fill in or see fields that do not apply to our industry. Alternatives considered [UKG HR Service Delivery](https://www.capterra.com/p/156952/PeopleDoc-Employee-Onboarding/) Reasons for choosing NEOGOV Time to implement was shorter for us. We didn’t want to start over Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LN Laurie N. Manager Higher Education ### "Outstanding " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 1, 2025 Exceptional was engaging and informative. Sessions and main speaker were engaging and professional. Thank you! Pros Informative sessions with live demos that helped me understand our products better, handouts also helpful as it is information overload by the end of the day Cons All the walking was super hard, because I have plantar, was very painful for me to get to sessions and activities. Switched from [Cornerstone Recruiting](https://www.capterra.com/p/151680/Cornerstone-Recruiting/) Increase in automation and functionality Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Millicent A. Administrator Human Resources ### "Loving it — " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2025 We have been a customer since 2017–The updates to apps to meet current trends and current needs of its customers. Pros Neogov have an awesome marketing team that provides professional customer services and updates on all apps offered. Cons Public sector budgets are limited and It can be costly to implement some of the apps to meet our recruitment needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZG Zolymar G. Sr. Recruitment and Classification Specialist Government Administration ### "NeoGov is excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2025 It is a great system to track the application process and to generate reports making my job easier.. Pros It makes recruitment easier, tracks the application process. Allows for analytics and reporting. It a great system Cons Right now nothing. NeoGov does have a lot of updates that we have to stay on top of even though we are a small staff. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Maricela S. Management analyst Government Administration ### "Neogov Profuct" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 October 1, 2025 I have used Neogov for application review for recruitment of staff. It’s a good products for the entire city. Pros Easy to use. The City has been using this product for several years. It’s easy yo use for the applicants and reviewers Cons I have not hear of any issues with the product. Review of information is easy for reviewers. The product works fine. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jeff R. HR Manager Government Administration ### "Neogov - the best applicant tracking out there" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2025 I have been a neogov user since 2008 and it has been a great product for both workplaces I have been employed. Pros The ease of use, the value for the money and the great initial support you receive. \[sensitive content hidden\] was awesome with our implementation. Cons The sheer amount of options and screens. At times it can be overwhelming but I know all necessary to make the product as good as it is. Switched from [Sage HCM](https://www.capterra.com/p/38692/Criterion-HCM/) The mobile completion of application was not good. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/248680/NEOGOV/reviews/) ## FAQs NEOGOV offers custom pricing based on agency size, selected modules, and deployment needs. Agencies can start with specific products and expand as needed. Yes. NEOGOV supports integrations with HRIS, ERP, employment screening, and document management systems. These are offered through native links, third-party vendors, and flexible API options. Yes. NEOGOV’s modular structure allows smaller agencies to adopt only the tools they need. Many start with applicant tracking or onboarding and expand as their needs grow. NEOGOV provides implementation support, admin training, and ongoing check-ins. Customers also have access to a Success Community for product guides, webinars, and peer discussions. Yes. NEOGOV’s Insight module integrates with background check providers to automate screening workflows, reduce manual routing, and improve visibility for HR teams and candidates. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from NEOGOV’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [What Is HR Software?](https://www.capterra.com/resources/what-is-hr-software/) Published August 13, 2024 by [Lauren Spiller](https://www.capterra.com/resources/author/lspiller/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) ### [7 Top-Rated HR Project Management Software](https://www.capterra.com/resources/project-management-software-for-hr/) Published October 17, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) ### [5 Top-Rated Payroll Software for HR](https://www.capterra.com/resources/payroll-software-for-hr/) Published October 3, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) Popular comparisons [100Hires vs NEOGOV](https://www.capterra.com/compare/206957-248680/100Hires-vs-NEOGOV)[CEIPAL ATS vs NEOGOV](https://www.capterra.com/compare/226634-248680/CEIPAL-ATS-vs-NEOGOV)[Paylocity vs NEOGOV](https://www.capterra.com/compare/86714-248680/WebPay-vs-NEOGOV)[ZipRecruiter vs NEOGOV](https://www.capterra.com/compare/130706-248680/ZipRecruiter-vs-NEOGOV)[Indeed for Employers vs NEOGOV](https://www.capterra.com/compare/161381-248680/Indeed-vs-NEOGOV)[BambooHR vs NEOGOV](https://www.capterra.com/compare/110968-248680/BambooHR-vs-NEOGOV)[Zoho Recruit vs NEOGOV](https://www.capterra.com/compare/125768-248680/Zoho-Recruit-vs-NEOGOV)[Workable vs NEOGOV](https://www.capterra.com/compare/130175-248680/Workable-vs-NEOGOV)[Apploi vs NEOGOV](https://www.capterra.com/compare/167877-248680/Apploi-vs-NEOGOV)[JobDiva vs NEOGOV](https://www.capterra.com/compare/129831-248680/JobDiva-vs-NEOGOV) [Dayforce HCM vs NEOGOV](https://www.capterra.com/compare/205376-248680/Dayforce-HCM-vs-NEOGOV)[Paycor vs NEOGOV](https://www.capterra.com/compare/133745-248680/Paycor-Perform-vs-NEOGOV)[Rippling vs NEOGOV](https://www.capterra.com/compare/172127-248680/Rippling-vs-NEOGOV)[Workday HCM vs NEOGOV](https://www.capterra.com/compare/66908-248680/Workday-HCM-vs-NEOGOV)[LinkedIn for Business vs NEOGOV](https://www.capterra.com/compare/213505-248680/LinkedIn-for-Business-vs-NEOGOV)[Greenhouse vs NEOGOV](https://www.capterra.com/compare/133100-248680/Greenhouse-vs-NEOGOV)[ApplicantStack vs NEOGOV](https://www.capterra.com/compare/248680-264567/NEOGOV-vs-ApplicantStack)[Paycom vs NEOGOV](https://www.capterra.com/compare/130949-248680/Paycom-vs-NEOGOV)[Top Echelon vs NEOGOV](https://www.capterra.com/compare/84093-248680/Top-Echelon-vs-NEOGOV)[UKG Ready vs NEOGOV](https://www.capterra.com/compare/198579-248680/UKG-Ready-vs-NEOGOV)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)