# NEOGOV Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about NEOGOV Software - reviews, pricing plans, popular comparisons to other Recruiting products and more.

Source: https://www.capterra.com/p/248680/NEOGOV

---

# 

 NEOGOV Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

NEOGOV

## What is NEOGOV?

NEOGOV provides a configurable and user-friendly applicant tracking system tailored to meet the unique demands of public sector recruitment. Our solution, Insight, enhances your hiring process by automating key tasks and ensuring compliance. With easy-to-use job application templates and an applicant self-service portal, Insight empowers you to significantly reduce time-to-hire and attract more qualified candidates.

## What is NEOGOV used for?

[Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Onboarding](https://www.capterra.com/onboarding-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 850 user reviews

Reviews sentiment

Positive

93%

Neutral

6%

Negative

1%

Pros & cons

Streamlined user experience

Efficient applicant management

Recurring technical problems

High cost for features

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Applicant Tracking / 2026
-   Human Resources / 2026
-   Onboarding / 2026
-   Performance Management System / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for NEOGOV?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.neogov.com&name=NEOGOV)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### NEOGOV

4.5 (850)

VS.

[4.3 (1,846)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (849)

Ease Of Use

4.3 (1,147)

Value For Money

4.3 (766)

Value For Money

4.2 (1,006)

Customer Service

4.4 (808)

Customer Service

4.1 (1,020)

## NEOGOV alternatives

[4.2 (10,935)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

[4.6 (1,261)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (1,238)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (3,434)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/248680/NEOGOV/alternatives/)

## FAQs about NEOGOV

Overview

### What problems does NEOGOV solve?

NEOGOV solves fragmented public-sector hiring by centralizing job posting, applicant tracking, candidate communication, screening, onboarding, and compliance tasks. It reduces paper files, Excel tracking, manual status updates, and handoff confusion across recruitment steps. HR teams, recruiters, hiring managers, and department leaders benefit most, especially when managing high application volumes.

Answer based on 326 reviews

Overview

### Which roles and teams benefit most from NEOGOV?

NEOGOV is most used by HR teams, including analysts, generalists, managers, specialists, coordinators, and directors, who manage recruiting, applicant tracking, hiring workflows, and employee records. Personnel analysts and HR technicians use it to streamline compliance and reporting, while supervisors and administrators support onboarding, approvals, and day-to-day talent operations.

Answer based on 846 reviews

Overview

### What company size and industries is NEOGOV built for?

NEOGOV is used by government agencies, public sector HR professionals, public safety departments, and educational institutions, with most reviewers from midsize businesses at 41% and Government Administration at 57%. It also serves enterprises at 40%, with additional use in Human Resources at 11% and Law Enforcement at 6%.

Answer based on 850 reviews

Features and Usability

### What are the key features of NEOGOV?

NEOGOV includes core recruiting features like applicant tracking, candidate profiles, interview scheduling, and job posting, plus onboarding tools such as eForms and electronic signatures. Differentiators include public-sector workflows, configurable automation, employee self-service, learning management, and performance management for managing hiring, training, and employee records in one system.

Answer based on 208 reviews

Integrations

### Which third-party tools and platforms does NEOGOV integrate with?

NEOGOV integrates with Spark Hire and Oracle PeopleSoft, with additional connections mentioned for Caselle Financial, Ellucian Student, and Tyler Fire Prevention Mobile. Official integrations also include Checkr, Laserfiche, and eSkill. These cover video interviewing, HR and payroll systems, background screening, document management, and skills testing.

Answer based on 61 reviews

Getting Started and Support

### How easy is it to onboard and train a team on NEOGOV?

NEOGOV offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Reviewers say everyday users and supervisors often get productive quickly, while admins, recruiters, and teams using multiple modules need more time because setup, reporting, and advanced workflows can feel layered at first.

Answer based on 161 reviews

Getting Started and Support

### What customer support options does NEOGOV offer, and how do users rate the experience?

NEOGOV offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as knowledgeable, courteous, and quick to follow up, especially by phone. Some report longer wait times, slower email responses, inconsistent answers on complex issues, and delayed ticket resolution.

Answer based on 208 reviews

Security

### How does NEOGOV handle data security and access control?

NEOGOV uses secure storage for employee information and supports permissions-based access, including advanced permissions in e-forms and varied profile permissions. It also provides a safe environment for staff reviewing applications. Some reviewers note limited flexibility in permission settings, confusing permissions setup, login lockouts, and no built-in passthrough authentication.

Answer based on 12 reviews

## Who uses NEOGOV?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 122 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 122 reviews

Human Resources

74%

Human Resources

74%

Administrative

20%

IT & Software Development

1%

Education & Learning

1%

Others

5%

Top industries

Based on 122 reviews

Government Administration

72%

Human Resources

13%

Law Enforcement

9%

Public Safety

3%

Other

3%

## Pros and Cons

Streamlined user experience

93% positive reviews out of 136

Most reviewers describe ease of use as a major benefit, making daily tasks simpler and more accessible.

Recurring technical problems

83% negative reviews out of 53

Most reviewers indicate frequent glitches, unresolved issues, and slow support negatively impact workflow and reliability.

Rebecca H

Compliance & Privacy Officer, 201 - 500 employees.

"The system doesn't aways function as we'd want it to and has some glitches."

Efficient applicant management

92% positive reviews out of 49

Most reviewers find applicant tracking features simplify hiring, centralize records, and improve process transparency.

Rio M

Associate HR Analyst, 5,001 - 10,000 employees.

"I think it is a top tier applicant tracking system that aims to streamline full cycle recruitment."

High cost for features

52% negative reviews out of 50

Some users say pricing is a barrier, with additional modules and features often being too expensive.

Arcenia P

Chief Deputy, 1,001 - 5,000 employees.

"Every portion of it is costly or you need one product in order to use the another"

Consistent product enhancements

97% positive reviews out of 33

Reviewers appreciate improvements, frequent updates, and responsiveness to user feedback, boosting efficiency and experience.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Job Posting

4.6 (249)

77.11% of 249 reviewers that rated this feature as important or highly important

It gives you streamlined tools to create, edit, and advertise job openings quickly. Users think the ability to copy postings, integrate with GovernmentJobs.com, and use pre-populated language saves time and helps attract qualified candidates with professional-looking listings.

Applicant Tracking

4.5 (244)

65.57% of 244 reviewers that rated this feature as important or highly important

You benefit from a centralized system to manage applicants and analyze recruitment data. Reviewers appreciate the ability to track candidates at every stage, organize information, and use tools like anonymization, though some want better duplicate detection.

Onboarding

4.3 (148)

59.46% of 148 reviewers that rated this feature as important or highly important

This aspect helps you automate and simplify onboarding for new hires. Some users say it reduces paperwork, allows electronic signatures, and creates a smooth experience, while others mention the process could be easier with fewer steps and better integration from other modules.

Job Requisition

4.4 (127)

68.50% of 127 reviewers that rated this feature as important or highly important

NEOGOV offers a straightforward way to initiate and manage job requisitions. Reviewers indicate the process is user-friendly, helps track hiring needs, and streamlines approvals, though some wish for more customization and flexibility in the requisition fields.

Candidate Tracking

4.6 (117)

84.62% of 117 reviewers that rated this feature as important or highly important

With this capability, you can efficiently monitor candidates throughout the hiring process. Reviewers appreciate how easy it is to track applicant status, manage records, and move candidates through each step, making the process more organized and transparent.

Application Management

4.5 (186)

69.35% of 186 reviewers that rated this feature as important or highly important

Track, manage and store the applications of potential future members, customers or candidates

NEOGOV 93 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

You benefit from a centralized system to manage applicants and analyze recruitment data. Reviewers appreciate the ability to track candidates at every stage, organize information, and use tools like anonymization, though some want better duplicate detection.

Track, manage and store the applications of potential future members, customers or candidates

Creation, administration, and evaluation of assessments or tests

Researching and validating a person's criminal, educational, job or financial records

Supports learning paths that combine in-person classes with online/virtual courses

Capability to use a search engine via operators like AND, NOT, and OR

Tools that allow users to create and publish courses and course material/content

Track and manage schedules and meetings via an integrated calendar

Build, track, and maintain relationships with candidates

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

With this capability, you can efficiently monitor candidates throughout the hiring process. Reviewers appreciate how easy it is to track applicant status, manage records, and move candidates through each step, making the process more organized and transparent.

Process of enhancing skills & experiences for continuous professional growth & advancement

Web page to host job postings, show role descriptions or receive applications from potential candidates

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Create, organize, and assign courses to users

Track which progress and course materials have been completed by each user

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Digitally deposit correct payroll amounts into individual employee's bank accounts

Store, manage, and track all electronic documents in a centralized location

Digital forms that are shared and accessed online

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Electronic storage of staff/employee contact information and job status in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Create and share a new employee handbook with helpful information

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Centralized storage for employee data, records, and performance metrics

Intended to be used by governmental agencies

Establish measurable goals and objectives and track their progress over a specific period of time

Automates core HR functions such as talent management, employee evaluation and learning management

Document completed by employee to assist with career and personal development to reach short term and long term goals

Designed to be used by internal recruiters or HR hiring managers

Create and track interviews with a reminder system

Plan, organize and set up the date, time and location of a candidate's individualized interview

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

Manage and track all job information and associated tasks

It gives you streamlined tools to create, edit, and advertise job openings quickly. Users think the ability to copy postings, integrate with GovernmentJobs.com, and use pre-populated language saves time and helps attract qualified candidates with professional-looking listings.

NEOGOV offers a straightforward way to initiate and manage job requisitions. Reviewers indicate the process is user-friendly, helps track hiring needs, and streamlines approvals, though some wish for more customization and flexibility in the requisition fields.

Designing course materials to be completed in a sequential order for personalized learning purposes

Access software remotely via mobile devices

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

This aspect helps you automate and simplify onboarding for new hires. Some users say it reduces paperwork, allows electronic signatures, and creates a smooth experience, while others mention the process could be easier with fewer steps and better integration from other modules.

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Create orientation programs for new employees or students

Manage employee salary processes, data, taxes, and records administration efficiently

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Peer/teammate feedback and review on individual's performance

Organize and manage the accomplishments and development of employees or performance of applications or systems

Create, fill out, and send performance reviews to individual employees

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Active reporting of data and metrics

Designed to be used by external or 3rd party recruiting or staffing firms

Tools to find, assess, and hire suitable candidates for a job within an organization

Process used by hiring managers to get more information about a candidate by contacting previous employers

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

A searchable repository of candidate profiles

Automates the extraction and analysis of key information from resumes or CVs

Search through the software for stored resumes

Upload and store resumes

Follow the progression of a task associated with performance reviews

Automatically calculate score after the assessment

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

An individual's evaluation of his or her own strengths, weaknesses, and skills

Online portal through which end users can access the system, manage tasks, or obtain information

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Integrate with Talent Managment software to better track learners progress and training sessions

Create, manage and track all task activities and progression

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Create tools to measure student retention of learning material and lessons

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Track employee/learner's progression through training programs

Assess skills, outcomes and results using preset metrics and averages

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (849)

4.3

Based on 849 reviews

## Pricing

Value for money

4.3 (766)

### Starting price

Free trial not available

[View all Pricing Plans](https://www.capterra.com/p/248680/NEOGOV/pricing/)

Value for money

4.3 (766)

4.3

Based on 766 reviews

## Integrations

[

Checkr](https://www.capterra.com/p/177814/Checkr/)[

eSkill](https://www.capterra.com/p/145759/eSkill/)[

Spark Hire](https://www.capterra.com/p/125710/Spark-Hire/)[

Laserfiche](https://www.capterra.com/p/62196/Laserfiche/)[

Mitratech AssureHire](https://www.capterra.com/p/276237/AssureHire/)[

Verified First](https://www.capterra.com/p/172253/Verified-First/)[

AccuSourceHR](https://www.capterra.com/p/146852/Employment-Screening/)[

ClearStar](https://www.capterra.com/p/235255/ClearStar/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (808)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (808)

4.4

Based on 808 reviews

## User reviews

Overall rating

4.5

Based on 850 reviews

Filter by rating

5(480)

4(313)

3(50)

2(3)

1(4)

Mentioned topic

Sorted by most recent

KL

Kasama L.

Hr manager

Government Administration

### "Overall reviww"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 1, 2025

Good. Weve been with neogov since 2007 for insight. Which has worked well. Just started with onboard and perform and learn and still navigating those.

Pros

Improve Efficiencies in our processes and consistent with other agencies in our area. Like the integrations between platforms

Cons

Sometimes doesnt work with our processes but we find work arounds. Not as customizable as we would like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SW

Stacie W.

Human Resource Manager

Government Administration

### "Good Product "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 1, 2025

Great and good customer service to support the products within NEOGOV. If there are any questions, they are helpful. I witless like to see some more customizable options, especially with eForms and recruitment options for executive level positions.

Pros

Onboard is my favorite product due to being able to create a consistent onboarding process and forms to include teaining for all new employees or specific groups of employees based on the specific checklist.

Cons

Limitations of eForms with routing forms to people to sign and extra steps that seem duplicative on Perform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Silvia B.

HR Technician

Government Administration

### "Good support "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 1, 2025

It’s been great. Have been using the platform for 5 years. We use Insight and Onboard. Hopefully we can bring onboard Attract and Vetted.

Pros

Customer support and how many resources it provides. University classes, community, etc. it also has an user friendly interface

Cons

The platforms don’t all communicate with each other. And need to duplication of information needs to be done between platforms.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JY

Julia Y.

Human Resources technician

Government Administration

### "Neogov - insight and ohc"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2025

Overall I love it and I wish we had more products to streamline our other areas of HR. The enhancements have been great

Pros

Very user friendly. I like how you can undo pretty much whatever you did if it was in error. I have to train departments to use it and it’s pretty easy.

Cons

I’d like a little more in job aids for scoring evaluation steps. I can’t find much information on that and when I call they say I should just play around with it because every agency does it differently. An example would be nice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Sarah G.

Director

Government Administration

### "In progress"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 1, 2025

Sometimes it’s the best thing ever, and sometimes we hit a road bump. All of which are to be expected.

Pros

The conferences are extremely helpful. I learned more in three days than I do in weeks or even months.

Cons

We aren’t able to customize the views as much as I would like. Specifically an HRIS, we should be able to rename the fields and should not have to fill in or see fields that do not apply to our industry.

Alternatives considered

[UKG HR Service Delivery](https://www.capterra.com/p/156952/PeopleDoc-Employee-Onboarding/)

Reasons for choosing NEOGOV

Time to implement was shorter for us. We didn’t want to start over

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LN

Laurie N.

Manager

Higher Education

### "Outstanding "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

October 1, 2025

Exceptional was engaging and informative. Sessions and main speaker were engaging and professional. Thank you!

Pros

Informative sessions with live demos that helped me understand our products better, handouts also helpful as it is information overload by the end of the day

Cons

All the walking was super hard, because I have plantar, was very painful for me to get to sessions and activities.

Switched from

[Cornerstone Recruiting](https://www.capterra.com/p/151680/Cornerstone-Recruiting/)

Increase in automation and functionality

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Millicent A.

Administrator

Human Resources

### "Loving it — "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2025

We have been a customer since 2017–The updates to apps to meet current trends and current needs of its customers.

Pros

Neogov have an awesome marketing team that provides professional customer services and updates on all apps offered.

Cons

Public sector budgets are limited and It can be costly to implement some of the apps to meet our recruitment needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZG

Zolymar G.

Sr. Recruitment and Classification Specialist

Government Administration

### "NeoGov is excellent"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2025

It is a great system to track the application process and to generate reports making my job easier..

Pros

It makes recruitment easier, tracks the application process. Allows for analytics and reporting. It a great system

Cons

Right now nothing. NeoGov does have a lot of updates that we have to stay on top of even though we are a small staff.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Maricela S.

Management analyst

Government Administration

### "Neogov Profuct"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

October 1, 2025

I have used Neogov for application review for recruitment of staff. It’s a good products for the entire city.

Pros

Easy to use. The City has been using this product for several years. It’s easy yo use for the applicants and reviewers

Cons

I have not hear of any issues with the product. Review of information is easy for reviewers. The product works fine.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jeff R.

HR Manager

Government Administration

### "Neogov - the best applicant tracking out there"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2025

I have been a neogov user since 2008 and it has been a great product for both workplaces I have been employed.

Pros

The ease of use, the value for the money and the great initial support you receive. \[sensitive content hidden\] was awesome with our implementation.

Cons

The sheer amount of options and screens. At times it can be overwhelming but I know all necessary to make the product as good as it is.

Switched from

[Sage HCM](https://www.capterra.com/p/38692/Criterion-HCM/)

The mobile completion of application was not good.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/248680/NEOGOV/reviews/)

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