# Jurny Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Jurny Software - reviews, pricing plans, popular comparisons to other Property Management products and more.

Source: https://www.capterra.com/p/248560/Jurny

---

# 

 Jurny Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Jurny

## What is Jurny?

Jurny is an AI-powered property management system (PMS) that helps short-term rental operators, boutique hotels, and enterprise portfolios automate daily tasks, reduce costs, and scale with ease. Instead of relying on multiple tools, Jurny unifies everything into one intuitive dashboard—covering reservations, channel management, dynamic pricing, guest messaging, cleaning coordination, guest verification, smart device control, and review management. Powered by NIA, Jurny’s AI engine, the platform automates up to 90% of guest interactions and routine operations, including check-ins, upsells, and review responses. Real-time OTA syncing across Airbnb, Booking.com, and VRBO eliminates double bookings and sync errors. Operators gain stronger security with guest screening and noise monitoring, while AI-driven pricing and upsell tools maximize revenue. Jurny empowers hospitality professionals to deliver exceptional guest experiences, reduce overhead, and grow portfolios—without the headaches.

## What is Jurny used for?

[Property Management](https://www.capterra.com/rental-property-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Reservations](https://www.capterra.com/reservations-software/)

Top alternative

Featured

Overall rating

Based on 44 user reviews

Reviews sentiment

Positive

91%

Neutral

2%

Negative

7%

Starting price

$19

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Jurny?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.jurny.com&name=Jurny)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Jurny

4.5 (44)

VS.

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

$19

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (44)

Ease Of Use

4.6 (1,524)

Value For Money

4.5 (42)

Value For Money

4.6 (1,456)

Customer Service

4.6 (43)

Customer Service

4.7 (1,497)

## Jurny alternatives

[4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (601)](https://www.capterra.com/p/135182/ResMan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting price

$62.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/248560/Jurny/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reservations Management

4.4 (28)

60.71% of 28 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Guest Communications

4.5 (17)

29.41% of 17 reviewers that rated this feature as important or highly important

Communicate with guests directly within the system

Online Booking

4.3 (17)

47.06% of 17 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Online Payments

4.5 (17)

47.06% of 17 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

For Vacation Rentals

4.6 (16)

31.25% of 16 reviewers that rated this feature as important or highly important

Designed for vacation rentals

Channel Management

4.6 (15)

60.00% of 15 reviewers that rated this feature as important or highly important

Manage various distribution channels, build relations with channel partners, and track their performance

Jurny 102 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Verify the identity of users/devices to enable secure access

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Accounting functionality within the system, not requiring integration with third-party tools

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Analyze and track performance of channels

Manage various distribution channels, build relations with channel partners, and track their performance

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Accept and process credit card transactions

Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Electronic signing method that validates the authenticity and integrity of a digital document

Track products that are for sale at a reduced price or part of coupon promotions

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

Monitor and record expenses such as purchases or charges incurred

Long term accommodation for guests

Plan, manage, and track the financial activities of an individual or organization

To be used by the hospitality industry

Designed for vacation rentals

Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment

Communicate with guests directly within the system

Capture guest experience at a granular level and utilize data to deliver tailored services

Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Scan and validate an ID barcode

Organize, prioritize, and manage incoming communications

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Access the system via a mobile application

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Manage and support multiple languages

Manage and support multiple locations

More than one location

Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Report showing financial balance at the beginning and the end of the period, along with activity

Manage channel partners through a portal where they can access all product information

Accept, record, and reconcile financial transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Manage the pre-registration process

Track and manage the profit margin between the cost of a product and its selling price.

Design, communicate, and distribute incentives to perform a specific action

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Track/optimize rates in relation to usage

Ratings/Reviews

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Monitor sales and make necessary adjustment in order to increase demand and revenue

Track and monitor reviews of products or services

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Reports specific to sales analysis for trends and strategies

Manage gate access to secure facilities/properties

Check-in and out via a mobile device or kiosk

Length of rental

One location

Send messages via SMS

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Allows bookings to be made through a third party service

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Profiles of users providing basic information

Track visitors and purpose of visits

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.5 (44)

4.5

Based on 44 reviews

## Pricing

Value for money

4.5 (42)

[View pricing plan details](https://www.capterra.com/p/248560/Jurny/pricing/)

jOS AI

$19.00

Other,Per Month

It includes:

-   Unified AI Inbox
-   AI Messaging Translation
-   NIA AI Auto Response
-   NIA Copilot
-   AI-Powered Upsells
-   Multi-Calendar
-   Airbnb + Vrbo Deep Integration
-   Host App

AI-Powered PMS

$29.00

Other,Per Month

It includes:

-   Jurny PMS
-   Connectivity with 95+ OTAs
-   Advanced Reporting and Analytics
-   Zapier Integration
-   Turno or Breezeway Integration
-   Dynamic Pricing Integration

AI Guest Experience Pro

$14.00

Other,Per Month

It includes:

-   Branded Guest Web App
-   Digital Guidebooks
-   In-App Upsells
-   Custom Booking Engine

Smart Device Hub

$4.00

Other,Per Month

It includes:

-   IoT Hub
-   Smart Lock Integration
-   Minut Integration
-   Automated Check-in/Out

AI Guest Screening

$8.00

Other,Per Month

It includes:

-   Autohost OR Chekin Integration
-   In-app Guest Verification
-   Fraud Prevention

Pricing Intelligence

$12.00

Other,Per Month

It includes:

-   Dynamic Pricing by Wheelhouse
-   rbnb.ai Listing Optimizer
-   Competitive Analysis

Value for money

4.5 (42)

4.5

Based on 42 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[

Breezeway](https://www.capterra.com/p/186514/Breezeway/)[

Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)[

Turno](https://www.capterra.com/p/166734/Turno/)[

Rentals United](https://www.capterra.com/p/139850/Rentals-United/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (43)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (43)

4.6

Based on 43 reviews

## User reviews

Overall rating

4.5

Based on 44 reviews

Filter by rating

5(33)

4(7)

3(1)

2(0)

1(3)

Mentioned topic

Sorted by most recent

NS

Nyccole S.

Owner

Facilities Services

### "JURNY Ai Assistants are Amazing! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 9, 2026

I love ALL of Jurny from the platform itself to every human being behind it! I plan on spending more time learning the endless capabilities of the Jurny program By using their built in Super Smart Ai assistants and should I get stumped I know I can reach out to even more amazing humans that make up the Jurny support team!

Pros

AI Data Scientist… It was the end of the fiscal year… frustrated w trying to manipulate programs to organize the data I need, throughout the year, I had given up all hope of using a program and had reverted back to monthly spreadsheets. Now I needed a consolidated year end report with specific details and I was in a hurry… the old platform was very restrictive and frustrating, I wasn’t looking fw to even trying. The AI takes a little getting used to… at first he was creeping me out a bit to be honest… lol… but that’s bc I’m old… I just kept trying until I could comprehend the reports generated and it showed the info I needed. The AI even taught me how to create my own from scratch w the freedom to show whatever info I want! No restrictions! Lots of options that were easy to figure out! No college degree required! Absolutely the best technology in the hospitality industry PERIOD!

Cons

Nothing negative at all! Jurny is always growing and improving! I have been with them since before they had Ai and I am always learning and growing bc Jurny is always one step ahead of the curve!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Arielle M.

Founder

Real Estate

### "Innovative PMS unlike the Others"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 3, 2026

Overall very positive. I genuinely enjoy using it and am downright fascinated by NIA data scientist- practically Chatgpt you can converse with about your property performance and metrics, all while viewing its analytical process. Jurny is building something great.

Pros

Super innovative. Constantly adding new mind-blowing features, has a built in AI assistant, excellent client support with personal CSM, practically infinite settings and options to keep discovering. Love how much value is provided- this is not 'just a PMS'.

Cons

I do experience glitches. Likely due to the ever evolving platform, this is technically both a pro and a con. However it does impact my operations and can be frustrating. I expect this to improve over time and feedback. Also, the platform is sometimes confusing as there can be a lack of clarity over what settings actually translate to / execute.

Switched from

[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)

Too basic- not enough features, poor customer care.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

Dena D.

Co-Owner President

Real Estate

### "Partnering with Jurny has made the back end of STR management EASY! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2025

Absolutely positive. I would recommend any STR or MTR owner/manager to give Jurny a try. There are so many integrations that are included with your subscription. And, so many software programs that integrate with Jurny. It is a breeze. We are a growing company. Currently we have 25 doors. Even when we reach 100+ doors, we will continue to use Jurny. We can definitely grow with Jurny. It would be insane to go anywhere else.

Pros

My personal Account representative is the BEST: super knowledgeable and quick to respond. Few PMS companies have that unless you pay for it. It's great because he knows me, my previous issues, etc. And, unlike going to a customer service call center/email center, he is already familiar with me and my company. Their NIA AI feature is fantastic and always my first step if there is something I feel I do not understand. It is simple, direct and explains step by step which is fantastic for me (I am not the most tech savvy person!). Finally, Jurny actually listens to their customers. There are tweaks and suggestions I have provided my Personal Account Rep. and literally, in a few weeks, those upgrades were put into play! Amazing! Prior to on-boarding Jurny, I tried 2 other of the "big name" softwares. I hated both of them. Lack of customer support and being extremely clunky and non-user friendly made me drop both of them. I waited nearly a year and researched many other software companies. I kept coming back to Jurny. I kept comparing all the others to Jurny. After a while, I stopped the software hunt and went all in with Jurny. Best technology move I have done!

Cons

Initially, their mobile app was lacking and we all know as STR owners/managers, we not always in front of a laptop. I realized that was because they were focused on the full program. In a very short time, they focused on their app. That is where my suggestions have really been heard. It's getting better and better literally every day.

Switched from

[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

They were extremely hard to learn/use. I had double bookings occur with BOTH of those programs and that was unacceptable!

Alternatives considered

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)

[Streamline](https://www.capterra.com/p/89552/Streamline/)

Reasons for choosing Jurny

more affordable. easy to use. easy integrations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CR

Cameron R.

Property Manager

Consumer Services

### "Great PMS for Airbnb style hosts"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2025

Pros

We like the ease of use of the Jurny console and the integration of 3rd some 3rd party tools that make running a bnb easier.

Cons

Limited support in Australian time zone. They are always accommodating but sometimes. They always release new features but training seems limited.

Switched from

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)

The Jrny Console is so much easier to use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Raquel G.

Property manager

Accounting

### "Excellent Support and Amazing Automation”"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 19, 2025

The customer support (in my case with \[sensitive content hidden\]) is excellent — always attentive and ready to help. I love being able to automate guest messages, manage traveler registration, and have Nia respond in different languages. The coordination with Wheelhouse is also a big plus. Everything works great, and I will definitely stay with Jurny.

Pros

Jurny offers an intuitive platform with a clean interface, making it easy to manage properties and reservations. The automation features save a lot of time, especially with guest communication and check-in processes. Thanks to Nia, the AI super-agent, guest interactions and support are much faster and more efficient.

Cons

Everything works great for me. Nothing negative to comment. If I had to suggest something, it would be the option to upload short videos for arrival guides, especially for properties that are more difficult to access.

Switched from

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)

I switched from Hostaway because Jurny offers Nia, the AI super-agent, and excellent customer support (special thanks to \[sensitive content hidden\]). These features made a big difference in my daily operations.

Alternatives considered

[Avirato](https://www.capterra.com/p/197795/Avirato/)

Reasons for choosing Jurny

chose Jurny because of its Artificial Intelligence, especially Nia, which makes guest communication and operations much easier and more efficient. inglés:“The implementation was smooth thanks to the support team, especially \[sensitive content hidden\], who guided us through the process and answered all our questions quickly and clearly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BT

Brooke T.

Owner

Fine Art

### "Very pleased overall."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

9/10

September 19, 2025

it gives me the tools to manage our place on our own, which is wonderful but some of the items don’t always feel smooth. I’m still very satisfied with the product and wouldn’t trade it.

Pros

I like that it does the smart pricing and a lot of stuff just happens automatically. I really like that. I have a main contact person. \[sensitive content hidden\] is amazing and has helped me so much because it takes a while to learn all the intricacies.

Cons

I really wish they had a 800 Customer Service number. Sometimes you’re in a pinch and I don’t think that email support general email has ever gotten back to me in a timely manner.

Switched from

[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)

They were charging me 30% of every booking where they were just doing the same things I can do with journey

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Sarah K.

COO

Hospitality

### "Jurny is the Best Choice for Our Company "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2025

Our overall experience has been wonderful! Customer support is a 10 star, and the platform is so easy to use! Jurny is worth every penny we pay for the service.

Pros

Everything is wrapped up on one software! Plus, we enjoy all the AI features that Jurny is rolling out.

Cons

I do wish it was easier to upload photos to a listing. Also, VRBO inquires is hard to figure out, but that could be a VRBO thing that Jurny has no power over.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Scott M.

Owner Operator

Hospitality

### "Our Go-To for Managing It All"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 22, 2025

Overall, Jurny has been our go-to channel manager. It's essential in our operations to track bookings, financials, special notes, correspondence, guest history, messaging, automation, etc. With more and more bookings being direct,

Pros

It really consolidates all aspects of our property management into a single environment. As our business has grown to include other channels, most importantly our direct bookings, Jurny has made it a focal point of our operation to manage everything that matters in our business seamlessly. Integration with AirBnB, our primary channel, has been great.

Cons

ONE: You must have better integration with VRBO. It's still pretty weak. Also, our payment processing with VRBO charges the guest for their entire stay all at once, which has aggravated some guests. Maybe this is a setting that I haven't addressed on my part. But if not, you may consider options for guests payments to be made incrementally on VRBO. TWO: It would be nice if you could set up a default property so that a user doesn't need to keep selecting it in a pull-down. as we only have the one property currently, going to it by default would be simpler in the UI. It wouldn't change anything for those going to a different property, either, as they would have to make a pull-down selection regardless of whether it went to a default property or none at all. You could even make a selection box for "make this my default". Every time I have to pull down to re-select my property whenever I move to a different screen is time and effort. I'm sure I'm not the only user who feels this way. THREE: Updates to channels from Wheelhouse could be faster. FOUR: We cannot change the email assigned to us from Jurny for Wheelhouse. Kind of inconvenient, although we manage.

Alternatives considered

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)

[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reasons for choosing Jurny

Wheelhouse integration was essential. We also like the Jurny UI, which took a bit to get familiar with, but only because of the number of features. NOTE: we don't use the Jurny app. We use the WEBSITE on both desktop and mobile. It works really well and we like that we aren't dealing with two dramatically different user interface experiences.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JN

Jennifer N.

Manager

Consumer Services

### "Great platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

May 30, 2025

Only one problem with customer service but they resolved it. This problem was when I was setting up the service

Pros

Very cohesive with other platforms makes a one stop view of all platforms at a glance and uses most platforms

Cons

Cost. I think for one property it is a little steep. They allow two properties for the base price but I only have one

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NG

Nick G.

Founder

Real Estate

### "Next best thing in the rental management game"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2025

Their people are great. Very responsive and helpful. We look forward to a longstanding relationship with Jurny.

Pros

Lots of positive change and upgrades compared to competitors, integrations see important

Cons

Growing pains as with any start up. Some clunky functionality that isn’t as intuitive yet but I see they’re actively working on it

Switched from

[Guesty](https://www.capterra.com/p/159377/Guesty/)

Self managing, wanted to try a new product

Alternatives considered

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)

Reasons for choosing Jurny

Not sure of names but we attended webinars of Jurny and liked their approach

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/248560/Jurny/reviews/)

Popular comparisons

[Hostaway vs Jurny](https://www.capterra.com/compare/152433-248560/Hostaway-vs-Jurny)

[Guesty vs Jurny](https://www.capterra.com/compare/159377-248560/Guesty-vs-Jurny) 

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