# Operto Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Operto Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/248282/Operto-Connect --- # Operto Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Operto ## What is Operto? Operto’s comprehensive hospitality management software streamlines your operations, enhances guest experiences, and drives growth—no matter the size and type of your property portfolio. Our product suite works seamlessly on its own, but together they transform your hospitality business. By automating access control and monitoring for better security and sustainability, simplifying staff coordination and efficiently managing cleaning and maintenance tasks to reduce operational headaches, and boosting guest engagement with personalized upsells and digital experiences, you can deliver exceptional stays and scale your business effortlessly. ## What is Operto used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Visitor Management](https://www.capterra.com/visitor-management-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Operto?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://operto.com/&name=Operto) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Operto 3.8 (5) VS. [4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting Price Contact vendor Starting Price $23 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (5) Ease Of Use 4.4 (462) Value For Money 3.2 (5) Value For Money 4.2 (442) Customer Service 3.2 (5) Customer Service 4.3 (449) ## Operto alternatives Highest Rated [4.8 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (211)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.0 (80)](https://www.capterra.com/p/2443/RDPWin/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reservations Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Housekeeping Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Activity Dashboard 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities For Vacation Rentals 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Designed for vacation rentals Front Desk Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Mobile Access 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Operto 25 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Access software remotely via mobile devices Manage and support multiple locations More than one location Design, communicate, and distribute incentives to perform a specific action Add, view, and edit details of all properties managed by an agency that are available for sale or rent Notifications that are delivered to users as soon as an event occurs Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Length of rental Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 3.6 (5) 3.6 Based on 5 reviews ## Pricing Value for money 3.2 (5) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.2 (5) 3.2 Based on 5 reviews ## Integrations [ Hostaway](https://www.capterra.com/p/152433/Hostaway/)[ Guesty](https://www.capterra.com/p/159377/Guesty/)[ Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[ Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[ WebRezPro](https://www.capterra.com/p/113348/WebRezPro/)[ Smoobu](https://www.capterra.com/p/160106/Smoobu/)[ Avantio](https://www.capterra.com/p/134278/Avantio/)[ Tokeet](https://www.capterra.com/p/155340/Tokeet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.2 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.2 (5) 3.2 Based on 5 reviews ## User reviews Overall rating 3.8 Based on 5 reviews Filter by rating 5(2) 4(1) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent FG Florian G. Inhaber Hospitality ### "Gute Gäste-Journey App, aber für deutschen Markt unbrauchbar" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 February 11, 2024 Im Grunde eine solide Lösung für die Gästereise von Hotel, Serviced Apartments, Ferienwohnungen usw. aber für die Nutzung auf dem europäischen Markt fehlt es noch an wichtigen Dingen. Pros Einfacher Aufbau, nettes Team und günstiger Preis Cons Ohne weitere Integrationen kein Online-Check-in Mit ID-Scan möglich, Übersetzungen sind verbesserungswürdig. Alternatives considered [Enso Connect](https://www.capterra.com/p/275827/Enso-Connect/) Reasons for choosing Operto Preis und Integration in unsere bestehenden Tools Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Simon L. Directo of Operations Hospitality ### "Started well and turned into a nightmare " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 August 15, 2023 we only use it for one component, the guest book, noiseware, online registration functions are all inferior to other software we use. Pros generated codes for our keyless locks well at the begining, smooth intergration at the begining, solid customer support at the begining. All that changed and now it generates hours of additional work per day. Its useless at this point, we are manual. Cons Absolutely horrific customer support 12 days issue is still not fixed, takes at least a week to get a human to respond, expensive, like to sell you add ons (ie noiseware) that are not complete products yet, appears to no longer intergrate with the rest of our tech stack, its always been the weakspot but the lack of customer service is unlike anything I've ever seen Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 23, 2023 Hi Simon, Thank you for sharing your candid feedback about your experience. We understand your frustration over the recent access code bug, and the impact it's had on your ability to run your business. Our CS team has been working closely with you to actively address the issue. Customer satisfaction is our priority, and we acknowledge your current experience has fallen short of your expectations. We've verified that the workaround applied yesterday to your account is working as a temporary solution, and our developer is actively looking into a permanent fix. We will be in touch about resolution of the issue and how we can earn your trust back as a valued customer. JB Jaren B. Owner Hospitality ### "Good idea but better, free options available. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 July 18, 2023 It was great at first. Difficult to integrate and set up but once it was up and running it was good. Pros It allowed separate codes for each unit as well as codes for a common front door. Cons They just decided to discontinue operations one day without telling this customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Amanda M. Owner Hospitality ### "Operto for STR Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2023 Will continue to use for the forseeable future. Pros Operto has great customer service for both onboarding and troubleshooting. It is easy to use and helps minimize time spent of getting a guest registered. Guests also feel much more secure with personalized pin codes. Cons There are a few integration features that have not been updated such as codes automatically changing when a reservation is extended. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GS Gustavo S. Global Head of Customer Experience Hospitality ### "Reliable, easy to use and great Customer Support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2023 Its one of our best partners. They are really interested in improving their platform. Pros Its very reliable and stable. Any time we need support we get prompt replies and when a development is needed, it happens really fast. Cons Guest Portal could be a bit more customizable. We are not able to display information that better fits our business needs. Alternatives considered [KeyNest](https://www.capterra.com/p/211672/KeyNest/) Reasons for choosing Operto Better integration with PMS Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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