# Emburse Spend Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Emburse Spend Software - reviews, pricing plans, popular comparisons to other Expense Report products and more.

Source: https://www.capterra.com/p/248242/Emburse-Spend

---

# 

 Emburse Spend Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Emburse Spend

## What is Emburse Spend?

Control spending before it happens, manage corporate card programs, instantly create AMEX virtual cards or Emburse Cards, reimburse employees, and pay vendors - all from the industry’s most flexible expense management platform. Say goodbye to spreadsheets and old-fashioned expense reports. Gather critical information and submit expenses instantly. Save your team countless hours with custom auto-submission and auto-approval policies. Control spending before it happens. Create physical and virtual cards with proactive controls built-in for enhanced payment security, visibility, and compliance. Save time, effort, and sanity with self-enforcing expense policies. Quickly create expense submission rules, automated approval routing, and auto-approval policies that finance teams and users alike will love. More integrations, less headaches. Emburse Spend offers direct accounting integrations with the industry’s leading ERPs, such as Quickbooks, Netsuite, Sage Intacct, and Xero. Don’t see

## What is Emburse Spend used for?

[Spend Management](https://www.capterra.com/spend-management-software/)[Expense Report](https://www.capterra.com/expense-report-software/)[Reporting](https://www.capterra.com/reporting-software/)

Overall rating

Based on 60 user reviews

Reviews sentiment

Positive

82%

Neutral

12%

Negative

7%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Emburse Spend?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.emburse.com/&name=Emburse Spend)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Emburse Spend

4.3 (60)

VS.

[4.3 (2,238)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (60)

Ease Of Use

4.1 (233)

Value For Money

3.8 (29)

Value For Money

4.1 (175)

Customer Service

4.2 (43)

Customer Service

4.1 (190)

## Emburse Spend alternatives

[4.3 (606)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

[4.5 (171)](https://www.capterra.com/p/161813/Order-Software/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[Moss](https://www.capterra.com/p/211744/getmoss/)

[4.9 (233)](https://www.capterra.com/p/211744/getmoss/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/211744/getmoss/)

[BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)

[4.7 (432)](https://www.capterra.com/p/166905/Divvy/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/166905/Divvy/)

[View all alternatives](https://www.capterra.com/p/248242/Emburse-Spend/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Expense Tracking

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

Multi-Currency

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage and handle various international currencies

Approval Workflow

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Route documents and other data through one or more stakeholders for review and approval

Customizable Fields

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Customizable Templates

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Data Import/Export

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Emburse Spend 71 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

A record of all activities within the system, including user access, changes made, etc.

Match digital receipt images or data with corresponding expense entries

Compare and match accounting/financial records with corresponding bank statements

Create, manage, and send invoices or bills to customers

Manage and monitor spending to align with the financial constraints or goals

Create budgets based on historical data and future projections

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

Organize and group data or items based on various criteria

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Manage and track credit cards that are distributed to employees to use for authorized business expenses

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Graphical representation of data

Electronically collect payments for goods or services

Integrate with existing ERP systems

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

Monitor and record expenses such as purchases or charges incurred

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Bring together financial information by collecting data from multiple ledgers and close financial processes

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Centralized accounting record which tracks all financial transactions

Log miles driven for tax deduction or reimbursement purposes

Access software remotely via mobile devices

Scan and upload receipts to a central database using a mobile device

Manage and handle various international currencies

Ability to recognize printed or written text within digital images or scanned documents

Create, manage, and track policies and procedures within an organization

Bank cards with approved funds pre-loaded that employees can use for corporate purchases

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Set a time to generate routine reports automatically

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Review and uncover trends in spending activity

Set allowances and ensure employees don't spend more than the allotted amounts

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (52)

4.1

Based on 52 reviews

## Pricing

Value for money

3.8 (29)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.8 (29)

3.8

Based on 29 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (43)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (43)

4.2

Based on 43 reviews

## User reviews

Overall rating

4.3

Based on 60 reviews

Filter by rating

5(36)

4(13)

3(7)

2(1)

1(3)

Mentioned topic

Sorted by most recent

WT

William T.

Financial role

Oil & Energy

### "Do not buy Emburse"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

February 12, 2026

Contract signed and the two reps disappeared. The \[sensitive content hidden\] didn't care when I tried to reach out to senior leadership in the only response back was that we'll get back to you which never happened.

Pros

Its horribly outclassed. It was less costly than SAP but total ROI wasn't worth the investment nor the credibility lost in the transaction.

Cons

Doesnt deliver. Simply put I wouldn't suggest this company for any sizable organization whose credibility is on the line on their internal customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Mitch B.

Compliance Manager

Political Organization

### "Fine but annoying"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

November 13, 2025

Pros

The website displayed a lot of helpful information that I used for compliance and financial reporting purposes.

Cons

The website was rather clunky and not intuitive for how I needed to use it for our financial reporting duties.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KE

Kira E.

Executive Assistant

Real Estate

### "Great Expense Management System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 30, 2023

We really love Abacus as our choice of product and do not intend on changing anytime soon.

Pros

I really love how easy Abacus is to use. I love that receipts auto attach and that you can create specific rules per person or department. It has streamlined our processes and ease of expense management.

Cons

The only feature that I miss from our previous expense management is the ability to add multiple pictures to one charge. Our employees loved that feature and it is more time consuming to make it into a pdf to upload.

Switched from

[Tallie](https://www.capterra.com/p/140782/Tallie/)

Tallie did not have enough capability when it came to rules to specify between departments.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BS

Brian S.

Controller

Construction

### "Non-Existent Customer Support"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

January 3, 2022

The latest is a requirement for all users to add a personal bank account for reimbursements. We do not reimburse personal purchases with this App, and now users cannot approve expenses without adding a personal account. This has been a known issue for over 2 months with no fix. Users must use online version to complete expenses. Very inefficient.

Pros

It is very simple to use. Gets the job done with very little training

Cons

Terrible Customer Service. Abacus-Emburse makes frequent software updates and does not test before release. We have had several incidences of the software not working due to updates that to not function or lock users from completing tasks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Frank P.

Software Quality Assurance Engineer

Internet

### "Easy to use and submit expense reporting "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

May 18, 2021

Its easy to use, fast and quick for submitting expenses reports, especially multiple reciepts at the same time. It saves a boat load of time and Id recommend it to all startups!

Pros

Its easy to use and upload photos or expensed items or you can even connect your bank account and it does everything automattically.

Cons

The user interface is nothing special although it is easy to use, it could be upgraded to look more appealing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Account Manager

Computer Software

### "Great Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 26, 2021

Pros

Super straightforward. Easy to use and provides visibility into the expensing process.

Cons

Nothing negative to say. Abacus works great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TF

Tammy F.

Owner

Retail

### "Don't buy it"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 14, 2021

I wish I'd gone with another software agency.

Pros

The product POS is easy to use - for general sales

Cons

So many features are not working properly or missing. If you are a cafe or restaurant this system may work for you. If you're a retail grocery store DO NOT BUY IT. The tech customer service is lacking - they don't know what they are doing and can take MONTHS to get back to you. The sales customer support is garbage. Once you've bought the software they basically wash their hands of you. We continue to have issues with ABACUS not calculating customer account sales correctly, their membership program is limited in functionality, products/ingredient functionality is almost useless.

Alternatives considered

[Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/)

Reasons for choosing Emburse Spend

The sales team made a lot of promises - which ended up they couldn't keep.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Customer Success Manager

Computer Software

### "Expenses Simplified"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 23, 2020

Overall, I would recommend this over other expensing tools. It is modern, they have mobile capabilities, and the support was excellent when needed.

Pros

Abacus is easy to set up and use. The UI is intuitive, and it is self-explanatory to use. I really like that you can send email receipts to the abacus alias, and it parses out the expense for you. They have a mobile app that I use often, and I rarely have issues with the tool.

Cons

Sometimes the receipt scanning can take a long time, and you will go in and edit it manually. I don't like that it takes a long time to get email receipts into abacus.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

David C.

president

Law Practice

### "Bad product"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

April 24, 2020

This has been the worst business decision we have made. We were looking for a case management software to streamline increase efficiency. The sales promises about this were simply not true and the free training is a joke. It is so basic that it served no purpose.

Pros

The support team is very responsive. The product may be great but once you purchase it they want more money to deliver the product rather than deliver the product.

Cons

The product is difficult to use, and simply does not offer the features that are available in quick books. It is a huge step backwards and requires an amazing amount of time to deal with glitches. It frustrates rather than enhance outlook. The product is outrageously priced for what we are able to do. I was assured it was the right product for my small firm but I don't think so.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Salesman convinced me that I was paying for top of the line case management software that had the best features of what we were using and by paying as much, we would be guided quickly to achieve our goalls

Reasons for choosing Emburse Spend

Seemed to be much higher quality and better features

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Account Executive

Business Supplies and Equipment

### "Abacus"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

March 26, 2020

Its been good. It is a decent platform and it gets the job done.

Pros

I like that you are able to separate out your trips to make it simpler for the approval process for both you and your supervisor.

Cons

I wish when you were submitting it would automatically tag the event that you are at. You have to manually select the same event for every transaction.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Rosa G.

Senior Operations Manager

Computer Software

### "Helpful for managing reimbursement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

February 18, 2020

Pros

It's easy for me to use and quickly get reimbursed for business-related expenses

Cons

The reporting and permissions have been a little less than ideal.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Recruiter

Computer Software

### "Very user friendly and straight forward"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 12, 2019

We switched from Concur to Abacus to handle our employee T&E.

Pros

The way the mobile app and web app work together makes it very easy to upload receipts from your phone and manage your expenses on your laptop.

Cons

Sometimes the mobile app will crash or not function properly - its not quite as built out as the web app.

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Mike B.

President

Retail

### "Buyer Beware"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 11, 2019

We left Insynq after 6 years, after their hacking experience and went to Cloud 9. We did not like Cloud 9 at all and went back to Insynq. Now Cloud 9 tells us we are locked in for 36 months. We tried to reduce users from 3 to 1 (which was our original user count) and they say we can't do that either. Need I say more ? ! These people are dishonest in my view. Insynq are wonderful to deal with !!!

Pros

Probably a decent product. My issues are the fact that using their shared servers causes a frustrating experience when accessing our software each time.

Cons

Very aggravating interface. I believe they have deceptive marketing practices.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Mal A.

Sales Manager

Transportation/Trucking/Railroad

### "Makes expensing a lot easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 22, 2019

Much easier to use compared to previous reimbursement systems I've used (paper receipt submission / using spreadsheets).

Pros

Abacus is a really easy way to submit receipts and costs for reimbursement without too much hassle. The interface is very simple - just drag and drop images or PDFs of your receipts.

Cons

It's hard to have a timeline of when costs will be approved, since that depends on the administrator or manager manually saying yes to them (at least in our case). But, once funds are approved it's pretty quickly deposited into your bank account.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Manager

Marketing and Advertising

### "Best Expense Tracker"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 21, 2019

Pros

Easiest to use expense tracking software. Just snap a receipt and send to your approving manager gets notified. Quick and easy to categorize expenses appropriately, as well.

Cons

No cons, been very happy with Abacus and current and prior companies that have used this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Andrew L.

Engineer

Mechanical or Industrial Engineering

### "Abacus consolidates real time"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

January 16, 2019

Pros

Expenses made easy and tracking done correctly. Credit cards and mileage is now easier than ever before.

Cons

After my employees turn in accurate expenses, I have to pay them. I don’t really like that, but that’s business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

HR Business Partner

Internet

### "Love abacus!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 10, 2019

Pros

Abacus is great. It’s very straightforward and super user friendly. I think it’s extremely easy to streamline the entire expense process.

Cons

Nothing really! I’m just a user on the platform but I find it extremely easy to use and have no issues at all explaining to new hires how to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Mohamad C.

Owner

Information Technology and Services

### "Deal with them in SAP B1"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 26, 2018

Pros

Availability in many countries, have many industry specific experiences, charge reasonable manday rate

Cons

Usually depend on one senior resources who never changed and many junior resources who sometimes changed

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Lissa B.

Accounting Specialist

Retail

### "Quickbooks"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2018

Pros

We can easily track our expenses and stay on top on them.

Cons

We like everything about this software. It's easy to use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

VP Demand Generation

Hospital & Health Care

### "Very Easy to Use for Employees"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 2, 2018

Pros

I appreciate how easy Abacus makes it for me to submit expenses and how clear the process is. You can quickly see what expenses are pending, what has been approved, and what still need to be approved.

Cons

I wish there was a way to remove categories that are irrelevant to you or your team. I.e. if you are on the accounts team, you should be able to hid the sales categories to make it easier to categorize the expense.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Head Of Customer Experience

Internet

### "Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 24, 2018

Pros

Abacus is great - both online and in their app. It's simple to submit (and approve) expenses to keep your team moving.

Cons

There are random bugs that appear in the mobile version that seem to be easily resolved by restarting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Account Manager

Events Services

### "Count your Savings!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2018

I love that this is quick, and easy. Just take a picture of your receipts and attached the image to your expenses and that is it! Saves time, and shows corporate where they can save money or where too much is spent.

Pros

Abacus allows you to streamline and organize your expenses. It enables you to systematize how you refund your employees, execute your expenses and reconcile credit cards.

Cons

I haven't found anything I don't like about Abacus. This saves time and money and approval and audit processes are faster. This is easy as counting on your fingers!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Lauren G.

Manager of People Operations & Employee Experience

Consumer Goods

### "Abacus is Great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 25, 2018

I only use it as a user, but it makes the overall expense report process so easy and I spend so much less wasted time attaching and downloading receipts!

Pros

I love Abacus. It makes expense reports so easy and I end up just doing it as I am out and about since it is so easy to upload.

Cons

It takes forever for the transactions to pull through from my card so I don't end up using that function which is unfortunate because it is actually pretty helpful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Jeremy K.

Operations Manager

Internet

### "Solid expense reporting software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 11, 2018

Pros

Very easy to download and get started. Pretty intuitive to submit basic expenses and get refunded quickly.

Cons

Seems like there are excessive required fields but at least it's easy to use so not that big a deal.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Executive Director

### "We use Abacus for expense tracking and reimbursement"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

July 2, 2018

Pros

The app is lite (it doesn't take much space) and it seems to do all of the basics from travel to reimbursement management.

Cons

The app struggles with things it claims to do and has some "advanced" things it apparently cannot do. For instance, connecting a credit card says the app will recognize expenditures for approval later, but so far nobody in our office has been able to make that work. It would also be nice to not have so much downloading, saving, then re-uploading to Abacus (regarding receipts) - other apps do this without saving on your personal machine at all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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