# Page 6 | Amazon Pay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Amazon Pay the right Payment Processing solution for you? Explore 152 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/247554/Amazon-Pay/reviews

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Amazon Pay

4.6 (152)

[View alternatives](https://www.capterra.com/p/247554/Amazon-Pay/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Amazon Pay

## Showing most helpful reviews

Showing 126-150 of 152 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Arvind K.  
Global Operations Engineer  
Telecommunications  
Used the software for: 2+ years

### "My Preferred Online Bill Payment Tool is Amazon Pay"

May 31, 2022

5.0

Pros

Amazon Pay is my preferred online bill payment tool. The process to pay the bills is very simple and the most intriguing thing is that the payments never fail; they are successfully paid without any delays.

Cons

Amazon Pay provides limited offers as well as cashbacks to the operators. There are extensive offers on the other online payment software compared to Amazon Pay.

Review Source

AB

Aviral B.  
Web Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Amazon Pay Review"

August 30, 2022

5.0

I have been using this application for so long. I have never faced any glitch or any delay till date.

Pros

It is the only payment application that is present all across the globe. Anyone can send any amount from one country to other through Amazon gift card.

Cons

We cannot transfer money from wallet to bank account or from one wallet to another wallet. That is only problem of Amazon Pay.

Review Source

SS

Stephen S.  
Manager  
Chemicals  
Used the software for: 2+ years

### "Amazon pay can save your day"

August 27, 2022

5.0

My overall experience with Amazon pay has been amazing. It keeps all the payments secure and guarantees me in my accounts will not be hacked. Thank you Amazon.

Pros

I really love the way that my credit card information stay safe with Amazon as I purchase products from companies that I would not trust with my credit card information otherwise. Thank you Amazon for this amazing service.

Cons

Absolutely love everything about this service and would not change anything.

Review Source

Souleymane D.  
Training assistant  
Mining & Metals  
Used the software for: 6-12 months

### "A highly reliable online payment service."

August 16, 2023

4.0

Amazon Pay has greatly facilitated my online payments without the need to physically go anywhere, which is highly satisfying for someone who makes multiple purchases.

Pros

Amazon, in my opinion, offers many advantages by simplifying the payment process through the automation of payment information input. Although it is designed for online payments, Amazon Pay can also be used for physical payments.

Cons

Amazon is a good online payment service, efficient and secure, but nevertheless, there can be scams sometimes involving gift cards.

Review Source

VR

Verified Reviewer  
Mecánico industrial  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "La verdad me gustó mucho su interfaz y son muy confiables y seguro "

October 22, 2022

5.0

Pros

Me gusto todo de Amazon pay tiene variedad de productos

Cons

Pues lo que menos me gusto fue que no tienen tantos productos para Colombia

Review Source

VR

Verified Reviewer  
Quality Assurance Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Amazon Pay - A great Way"

March 15, 2022

5.0

Just like any Amazon service, Amazon Pay is also one of the most amazing pay anywhere without any extra transaction fees end to end payment solution. It is fast and reliable. Secure and keep your wallet safe. You can send and receive money from any one anywhere in the world where Amazon pay is being accepted. Great way and it offers great rewards while shopping around the different online platforms. I have been using Amazon pay for more than 2 years now and personally it never disappointed me. I would highly recommend Amazon Pay.

Pros

1\. Easy of use and free of any extra charges or cost. 2. Make and Receive Payments 3. Security 4. Global Payments 5. Additional rewards for using Amazon Pay

Cons

Nothing much to add here. No extra transaction fees. Free to use and widely acknowledged and accepted.

Review Source

VR

Verified Reviewer  
Software engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Make payments Quick"

May 1, 2022

5.0

Pros

The best part about Amazon pay is that we can make payments for different things from a single site. like we can pay our electricity bills.

Cons

one thing I dislike is that we can not make UPI paymnets through our amazon pay balance.

Review Source

EC

Esséname C.  
Restauratrice  
International Trade and Development  
Used the software for: 1-2 years

### "Logiciel de vente "

October 18, 2023

3.0

Une bonne application pour la vente en ligne

Pros

Cela me permet de développer ma vente en ligne

Cons

Pas de clients sans publication en ligne

Review Source

JAN

Julie Ann N.  
Administrative Assistant  
Computer Hardware  
Used the software for: 2+ years

### "Amazon Pay A Fantastic Payment System"

May 22, 2022

4.0

My overall impression of Amazon Pay is that it is the most efficient and quick way to pay anyplace without any trouble or additional transaction fees.

Pros

Amazon Pay has the advantage of being extremely fast, dependable, and user-friendly. Because using Amazon Pay, my buying experiences are really smooth and stress-free.

Cons

I've never had a poor experience with Amazon Pay, and I hope that trend continues. Sometimes Customer Service is not accommodating but it's tolerable.

Review Source

KB

Kristi B.  
CEO  
Retail  
Used the software for: 6-12 months

### "Great integration for small business "

December 9, 2023

5.0

Good integration, easy to implement. Good integration with woocommerce

Pros

One click ordering and payment is awesome and Amazon has a lot of brand loyalty— another simple option for customer check out.

Cons

Sometimes not as seamless as it could be (extra logins, etc)

Review Source

AJ

Aryan J.  
Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "Best UPI App for 2022"

September 5, 2022

5.0

It's phenomenal. It saves lots of my time and also reward for each transaction

Pros

Amazon Pay is very easy to use. And it takes less time compare with other software products like Paytm and Phonepe and others

Cons

Nothing so far but yeah if they can make a separate Amazon Pay like other platforms, then I feel it works best than all others

Review Source

JG

Joanna G.  
Hotel posta  
Hospitality  
Used the software for: 6-12 months

### "Amazon Pay"

November 17, 2023

5.0

Pros

I like that is secure, with fraud protection

Cons

I don’t like that may not be available in all countries

Review Source

GB

Garrett B.  
Director of operations  
Packaging and Containers  
Used the software for: 2+ years

### "Great Payment processor for online payments"

November 23, 2022

5.0

Postive. Customers associate amazon with secure, so allowing them to pay on our website with Amazonpay helps pass this message of security to customers.

Pros

Integration with big-commerce was super easy. Quickly allows customers to pay with their stored amazon credit cards. Payment schedules are quick (every 24hrs)

Cons

There are no cons with this software. The platform is super efficent

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing Amazon Pay

I chose it in conjunction with the other products. It accounts for 10% of payments processed for us.

Review Source

Shashank M.  
RAN Engineer  
Telecommunications  
Used the software for: 2+ years

### "Amazon Pay is highly Strong Online Transaction Platform"

April 30, 2022

5.0

Pros

Amazon Pay is a robust online payment making platform. It’s very swift to send and receive the money from my contacts. Also the other benefits like paying the electricity bills and recharging my mobile is very smooth on Amazon Pay

Cons

Amazon Pay is not providing enough cashbacks that it used to provide. The other online payment tools have a better cashbacks option compared to Amazon Pay.

Review Source

VR

Verified Reviewer  
CEO  
Graphic Design  
Used the software for: Less than 6 months

### "A simple and secure payment method "

January 25, 2023

5.0

It is simple and very easy to use unlike other payment systems which are very cumbersome and time consuming

Pros

I think Amazon Pay is one of the best payment processors today as it is well secured

Cons

I don't like the fact that it is not available in some countries, it is a limitation

Reason for choosing Amazon Pay

I like this payment system because it makes my payments much easier

Review Source

WK

William K.  
President  
Internet  
Used the software for: 1-2 years

### "Not for us"

March 4, 2022

2.0

Amazon as a processor is nothing to write home about. I don't believe it hurts our business overall not having them as an option.

Pros

Adds legitamacy to your business having the option.

Cons

Amazon is slow pay. The slowest of all the processors...and the percentage the take in fees is on the higher. Also, they arbitrarily pulled the plug because of one product thst was misconstrued as something other than a upper tier first aid/responder system.

Review Source

ED

Ericles D.  
Encarregado  
Civil Engineering  
Used the software for: Less than 6 months

### "Great app for shopping"

March 8, 2023

5.0

On Amazon I buy clothes, items and other things, it always arrives on the scheduled day and the tracking helps a lot to know when it will arrive, my experience has been great

Pros

what I liked the most was the prices, which are more affordable..

Cons

I don't have much to complain about, I didn't like everything there

Review Source

alicia P.  
Microsoft sql  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Amazon pay"

March 1, 2023

4.0

Another great app to have integrated with your small business

Pros

I love to be able to access business from my phone, its a great feature

Cons

Nothing really , just enjoyed it above all

Review Source

CD

Carlisbeth D.  
Lead deck ambassador  
Sports  
Used the software for: 1-2 years

### "Great software to use"

November 19, 2023

5.0

Pros

I love how it makes shopping at amazon super easy and quick

Cons

I dislike having to continously have to log in every time

Review Source

VR

Verified Reviewer  
Market Planning Manager  
Retail  
Used the software for: Less than 6 months

### "Payment made easy to Amazon users"

April 25, 2022

5.0

Pros

Amazon Pay makes it very easy to any Amazon user to pay as it uses their Amazon account info to process payments without asking the customer to fill in info about their name, billing address and credit card number

Cons

Customers visiting my shop who are not Amazon users won't have this seamless experience

Review Source

IG

Ian G.  
Owner  
Printing  
Used the software for: Less than 6 months

### "Amazon Pay - Not for the beginner."

November 15, 2022

1.0

I resolved nothing and eventually gave up. I set up two payment options which are working fine.

Pros

Its Name - Amazon Pay. I thought that by presenting Amazon as an option to make payments the customer would feeel secure.

Cons

Incredibly difficult to interact with Amazon Pay Support.

Review Source

AM

Augustine M.  
Health worker  
Hospital & Health Care  
Used the software for: 2+ years

### "Fast and easy"

May 19, 2022

5.0

Pros

It's very quick and easy to use premium quality

Cons

Does not work in all places around the world you would use the account in developed countries only

Review Source

MB

Mauricio B.  
owner  
Media Production  
Used the software for: 2+ years

### "Easy to use"

February 23, 2023

5.0

Pros

I like that amazon pay is connected your amazon prime account so there is no need to enter and debit information cause it is already in there.

Cons

I really can't say there is anything I dislike about Amazon pay at this moment.

Review Source

VR

Verified Reviewer  
Social Worker  
Civic & Social Organization  
Used the software for: Less than 6 months

### "amazon pay review"

September 28, 2022

3.0

The variety of payment methods offered by the application and the overall ease of use are good features.

Pros

It is a nice feature that the application can make instant payments and work mobile.

Cons

The application is not at the same integration level with every device, I think this situation should be improved.

Review Source

LL

Lasya L.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Amazon Pay Review"

October 26, 2021

5.0

Amazon Pay makes online shopping faster and easier.

Pros

Amazon pay is free and very easy to use to pay for things on websites other than Amazon. The user simply needs to have an Amazon account set up, then has to choose the Amazon Pay option on the website they are shopping on. With just a few clicks, their pay information and shipping address will automatically be transferred from Amazon to the other website on which the user is shopping.

Cons

There are many websites which do not have Amazon Pay as a payment option.

Review Source

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