# Page 3 | Amazon Pay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Amazon Pay the right Payment Processing solution for you? Explore 152 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/247554/Amazon-Pay/reviews --- Amazon Pay 4.6 (152) [View alternatives](https://www.capterra.com/p/247554/Amazon-Pay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Amazon Pay ## Showing most helpful reviews Showing 51-75 of 152 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MM Matteo M. Elettricista Renewables & Environment Used the software for: Less than 6 months ### "Amazon pay, il mio portafogli" April 14, 2025 5.0 Nel complesso la mia esperienza è molto positiva Pros Veloce, facile da utilizzare e semplicemente fantastico Cons Non funziona senza internet pirtroppo, è l'unica nota negativa Review Source aC ana C. técnico Alternative Medicine Used the software for: 6-12 months ### "confiança e fidelidade" February 9, 2025 5.0 no total estou satisfeita, compro sempre q preciso no site, segurança e confiabilidade gera no cliente fidelidade com a empresa. Pros formas da família comprar com confiança e formas de pagamento. Cons demora no processo do site. maneira de processamento de cada compra. muitas abas. Review Source LR LORI R. OFFICE MANAGER Retail Used the software for: 1-2 years ### "Amazon Pay" February 18, 2025 5.0 Use it on a monthly basis and is very easy Pros It is an easy product to use for payments Cons I haven't found a downfall as yet on this product Review Source AA Aslam A. freelancer Accounting Used the software for: Less than 6 months ### "easy pay - amazon pay" February 21, 2025 5.0 very very good and easy,safe and perfect to pay within the second amount reached to receiver Pros easy to pay......already having amazon id .so,easy to sign in and many more Cons known company so no problem ....amazon is ours Review Source MS Mikaela S. Assistant Manager Consumer Goods Used the software for: Less than 6 months ### "Amazon Pay is Amazing! " March 21, 2025 5.0 I’ve been loving Amazon Pay. Super easy to use and great for transactions! Pros Super easy to use and navigate. Not complex and very user friendly! Cons I have no complaints. Amazon Pay only makes my life easier! Review Source MD Mike D. Owner Food & Beverages Used the software for: 2+ years ### "I would use Apple Pay" December 30, 2024 4.0 Pros I like the fact that you can use your Amazon account to pay Cons Amazon pay is not accepted by many retailers Review Source BB Brittany B. Co-Director Child Day Care Services Used the software for: 6-12 months ### "Director or preschool" March 17, 2025 5.0 Pros Being able to pay things simply whenever I need Cons Un sure haven't seen many flaws at the moment Review Source VR Verified Reviewer Call center Telecommunications Used the software for: 1-2 years ### "Amazon Pay " November 26, 2024 4.0 Pros É veloce, ti permette si usare tutti i metodi di pagamento Cons Non ha nessun svantaggio, lo consiglio a tutti Review Source CW Christine W. Accounts Construction Used the software for: Less than 6 months ### "convenient payment" July 22, 2025 4.0 Pros it's very convenient payment and offer a secure way to make online purchase I will recommend to my friends Cons I fell so far so good as it's very convenient payment maybe sometimes the cashback value is very less Review Source AD Aryan D. Web developer Internet Used the software for: 1-2 years ### "Amazon pay-good competitor of phonepe and paytm" August 11, 2024 5.0 Pros Friendly Ui of the app, doesn’t charge any fees for recharges and provides options for paying different bills Cons They haven’t provided any particular app you have to visit amazon shopping app to use it and it lags to sometimes Review Source VA Varsha A. SRE Intern Financial Services Used the software for: 2+ years ### "Amazon pay review" July 20, 2024 4.0 Pros I get cashbacks most of the time and also useful scratch cards. Cons The user interface for handling all the gift cards won can be made much more simple. Review Source MR Mirko R. Personal trainer Sports Used the software for: I used a free trial ### "Pro e contro " February 26, 2025 5.0 Pros Molto veloce come pagamento, e soprattutto sicuro Cons A volte la sua funzionalità è compromessa Review Source Marilyn L. Business Owner Consumer Goods Used the software for: I used a free trial ### "Shop online at an easy way! " May 27, 2024 4.0 It is a good product and much needed as we experienced lockdown before. we can buy snd pay online in an easy way. I recommend it to all of you. Pros I love how its easy to use and has a lot of features icluding shopping snd paying bills online. Cons Need more safety for every transaction as it has money involved. Review Source Paul D. creative services director Professional Training & Coaching Used the software for: Less than 6 months ### "Amazon, knocked it out of the ballpark, again with Amazon Pay!" May 20, 2024 4.0 Pros It's so convenient to use Amazon Pay, I have all of my credit cards saved into the account, automatic login, and the user interface is easy to use. Setup was a breeze and I didn't have to worry about security. Cons I am a graphic designer and I have to say, the look and feel of Amazon Pay could use a facelift. It looks like it belongs in the 90s, a modern, fresh look would enhance the UX even more. Review Source MT Michael T. Owner Apparel & Fashion Used the software for: 1-2 years ### "Convenient Integration With Other Amazon Services" June 4, 2024 5.0 Pros I suppose you can never have too many ways to make and receive payments. It is occasionally convenient to be able to use existing Amazon payment methods to make online payments. The situation in which I’ve found Amazon Pay most useful is when buying products from Amazon or related platforms in foreign countries. Cons Amazon Pay has limited features. It really is just a payment method. This is not really a problem though, because it doesn’t claim to be anything more. Review Source AJ Amanda J. Bookkeeper Accounting Used the software for: Less than 6 months ### "Amazon Pay is Easy Peasy" May 8, 2024 4.0 Pros I love how easy it is to process payments- Clients can use their own amazon information for a secure and easy way to make their payments. Cons I honestly have no dislikes about Amazon Pay, Amazon is something everyone is familiar with and they make it so easy to use that anyone can literally do this. Review Source Raj K. DGM (Marketing) Mining & Metals Used the software for: 2+ years ### "Amazing cashback with excellent wallet services" July 12, 2022 5.0 It is the place to be if you want a well-managed wallet. Get the convenience of online payments and earn generous cashback too. Pros 1\. Create a wallet with Amazon and enjoy unlimited generous cashback schemes ranging from bank offers, co-branded credit cards, and direct offers. 2. You can scan a QR to pay money at shops, pay to friends, transfer money, or get payments. 3. It is super easy to pay all sorts of utility bills, rent, recharges, premiums, buy tickets, make investments, make donations, and almost do anything you can think of from a never-ending list of options. 4. Repeat payments are more manageable with automatic links created for previous charges. 5. It reminds you to make payments on due dates. 6. You can check all the transactions in your wallet along with cashback received any money added. 7. There are various rewards in the form of scratch cards, featured prizes, and special schemes and quizzes. 8. You can link bank accounts with UPI or add all your debit or credit cards. 9. You can also gift with gift cards that can be loaded instantly. 10. If you have completed KYC, you will get the full features of the wallet. Cons 1\. After a payment transaction, if you go back, it keeps showing the old payment screens, adding to the confusion. 2. You get many irrelevant cashback schemes too. Instead, the plans should consider explicit customer preferences. 3. You get endless emails and notifications for every small change in wallet activities. 4. Sometimes, bank payments get stuck, and you may get caught in awkward situations. 5. If you have already paid a bill on another platform, it keeps reminding you to pay. Review Source VR Verified Reviewer student Computer Software Used the software for: 2+ years ### "Amazon pay genuine review" February 23, 2023 5.0 I've had a terrific experience with Amazon Pay. I've been utilising it for two years. Processing with Amazon Pay is really quick and safe. I use Amazon Pay to pay all of my expenses because it offers more cashbacks than other payment apps. Amazon Pay offers more scratch cards. When it comes to online payment applications, Amazon Pay is unquestionably at the top of the list. Pros You may check out fast and easily using Amazon Pay without having to input your credit card number or shipping information. You only need your Amazon login information. - Security: By using Amazon Pay, your financial and personal information is secure. To prevent unauthorised access to your data, the website employs cutting-edge security measures. - Flexibility: Amazon Pay works on any website that accepts payments from Amazon to purchase goods and services. What you can purchase using Amazon Pay is unrestricted. Cons Even if the user completes his entire KYC, the Amazon Pay balance cannot be transferred to any friends' or bank accounts. This has to be modified so that everyone may send money to their contacts or bank accounts using their Amazon Pay balance.The software is fantastic, but the one thing I don't like about it is that not every merchant offers it. Review Source VR Verified Reviewer Application developer Computer Software Used the software for: 2+ years ### "Importance of the application of usage" October 14, 2022 5.0 Pros Easy to perform easy to order product easy to find anything what we need and easy to make payment as well Cons Just i doesn't like is to get the refund process is so long and its take time to do Review Source AS Akash S. Quality Assurance Engineer Consumer Goods Used the software for: 2+ years ### "Power to online payments, online shopping, recharge, pay bills, buy medicine, ..." July 13, 2023 5.0 Overall an excellent experience for me Pros Amazon pay is the 1st app which seems perfect according to me and the pros. are-1. Ease of use 2. Accessible across multiple platforms 3. Multiple capabilities and functions 4. Hassle free payment 5. UPI on the go 6. Wallet also available 7. Worldwide usage8. Data encryption 9. Order tracking and management is just so good10. Products listed from verified sellers from all accross the world Cons No cons so far according to me.I just faced an issue sometimes when app crashes Switched from [Paytm m'Loyal](https://www.capterra.com/p/10004148/Paytm-mLoyal/) Due to 3 fraud activities that i faced while using paytm for 3 years Review Source Shaunak P. Data Platform Engineer Information Technology and Services Used the software for: 1-2 years ### "Best payment and wallet application for bills, utilities & gift cards!" January 17, 2023 5.0 Amazon is actually an one-stop solution for all payments, as I mentioned earlier, I pay almost everything via Amazon Pay only. Whatsoever Gift card that I receive, I use it to shop on amazon. It was very safe and simple. You just have to slide and the payment is completed in no time. Pros I use Amazon Pay wallet to pay Electricity bills, Gas bills, Mobile prepaid recharges, subscription on Broadband, booking bus travel tickets, and also the LIC insurance premium. It was never such easy. Earlier I used to pay each utility on their respective websites, and I had to maintain the PDF of each bill payment. But now I don't have to worry about anything. There are a lot of offers that you get on daily basis. You can also load you gift card balance here which can be used for shopping on Amazon. Payment is completed super fast.One pro is that it also provides - Pay Later and UPI service. It is very useful. You can buy the product now and pay in EMIs also. With UPI you can do mobile payments with ease and security with 0 cost.This app also remind you when the new bill is generated. You can setup automatic payments as well. Cons The only con is that it is not an independent application. It comes built-in in the Amazon Shopping application. This makes is slower that the other competitors which comes as independent app. Apart from that there are no cons at all. Switched from [Google Pay](https://www.capterra.com/p/212826/Google-Pay/) Amazon Pay provides real-life offers that makes sense in daily life. They provide scratch card after each payment with guaranteed offer. All kinds of payment can be done and managed efficiently. Review Source Mohammad A. Software Engineer Computer Software Used the software for: 2+ years ### ""Most proper and secure payment merchant website."" February 11, 2023 4.0 #We can do payment for various thing like phone bill, credit card bill and many more.#We can convert money into gift card also.#Direct money transfer through scanner.#Only one Amazon account needed for using whole features. Pros #My experience with Amazon pay is really great and time saving.#It allows us to pay via UPI which is really so much fast and secure and easy to handle UPI.#It also provides us option to use Amazon pay later account so that advance amount can be used by us on-time.#Regular offers and deals were provided by amazon on Amazon pay payment.#As it is maintained by amazon so no trust issue, I can be sure about security of data and money also. Cons #Overall it is good , but its UI little bit not easy to use for new people. #There is no any single app for amazon pay so that we can directly use for only payment purpose. We must have to through amazon marketing app.#Heavy app sometimes takes time to render anything. Review Source VR Verified Reviewer Senior Software engineer Information Technology and Services Used the software for: 1-2 years ### "Digital payments at one go" June 23, 2022 5.0 My experience with amazon pay is just Limited to the amazon app itself and whenever i use it, I make things simple with amazon pay and its simplified UI Pros I can make payments very fast when using it on a smartphone and particularly on amazon app as it comes inside it. you can pay for shopping , while recharging things at home with just a phone Cons It’s not a famous payment method in my area and 15-20% people may use it on regular basis. So, I just follow the trend Reason for choosing Amazon Pay It's just matter of time and offers running at that time while using amazon pay. Also, Amazon pay gives cashbacks which are very helpful. It should increase the amount of cashback though Switched from [Pi.](https://www.capterra.com/p/234747/Paytm/)[Google Pay](https://www.capterra.com/p/212826/Google-Pay/) It's just matter of time and offers running at that time Review Source VJ Vidiyala J. Student Higher Education Used the software for: 2+ years ### "Best things in Amazon pay" January 10, 2023 4.0 It's one of the best service for money transferring things and also for purchasing goods easily. But wallet option in this service can be used for only shopping and bill payment purpose only that is only it has poor thing in this service. Pros By using this service it is accurate for shopping and sending money to others and also it is very easygoing and in securing. It's has best things. And also nowadays every e-commerce management are taking chargers but this one only not taking any chargers. Cons In this service one thing i don't like it that is wallet option is not able to send money from wallet to bank account like other services that is only problem with it. But other things best than other services. Switched from [Pi.](https://www.capterra.com/p/234747/Paytm/)[PayPal](https://www.capterra.com/p/207944/PayPal/)[Google Pay](https://www.capterra.com/p/212826/Google-Pay/) They are taking chargers now Review Source BP Balabadhruni P. Studenr Education Management Used the software for: 2+ years ### "Pros and cons" September 25, 2023 4.0 Pros My overall experience has been excellent; I enjoy using Amazon Pay to make purchases and frequently receive reward discounts and cashback. I'll advise everyone to utilise Amazon Pay. Cons We can only pay a small number of online retailers with Amazon Pay Wallet, which is not ideal. Additionally, we are unable to use Amazon Pay Wallet to make any offline payments through QR code to any merchant. Switched from [Google Pay](https://www.capterra.com/p/212826/Google-Pay/) They provide scratch card after each payment having guaranteed offers Review Source Similar Products Featured