# Page 2 | Amazon Pay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Amazon Pay the right Payment Processing solution for you? Explore 152 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/247554/Amazon-Pay/reviews

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Amazon Pay

4.6 (152)

[View alternatives](https://www.capterra.com/p/247554/Amazon-Pay/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Amazon Pay

## Showing most helpful reviews

Showing 26-50 of 152 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Aditya S.  
Test Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Amongst the best Payment Service Software in the Market"

February 19, 2025

5.0

My experience with the software is amazing. I am using it almost daily for both personal and professional transactions and it has been wonderful. it is secure, fast and reliable and it is available on many sites, both national and international.

Pros

I liked how safe and secure it is compared to other similar products. We can use it for UPI transaction, add gift cards, recharge etc easily. It's worldwide availability is also one of the good thing about it.

Cons

Sometimes payment is slow and take time to process it.

Switched from

[PhonePe Payment Gateway](https://www.capterra.com/p/10027485/PhonePe-Payment-Gateway/)

It was not as safe and secure as Amazon pay

Review Source

VR

Verified Reviewer  
Snaplogic Developer  
Information Technology and Services  
Used the software for: 2+ years

### "One Stop Solution For All Needs"

February 27, 2025

5.0

I have been using amazon pay from last 5-6 years & it's never disappointed me even in slow internet connection.

Pros

I do most of my shopping from amazon & the integration between amazon pay & amazon is something incredible with tons of other feature like reminder to my other utility bills & various service it's provide through amazon platform

Cons

Nothing in major, But I am eagerly looking forward when amazon will add upi lite feature which will be really helpful for daily small usage transaction.

Review Source

SS

Subhobrata S.  
Co Founder and Lead- Client Success  
Management Consulting  
Used the software for: 2+ years

### "Great payment option - best digital wallet "

June 13, 2025

5.0

Overall, pretty satisfied with Amazon Pay. It's been my most used wallet for over 4 years now, and I love the convenience, speed and security that it offers

Pros

Amazon Pay is quick, nearly fail-proof and very easy to use. Plus it offers tons of cashback, especially if you own a Amazon Pay co-branded card or are a Prime member.

Cons

It does not allow you to use Amazon Pay balance to make partial payments. Having to recharge the wallet inline during a transaction is an additional step and if I don't have sufficient balance in my Amazon Pay wallet then I would rather pay the balance with my saved card.

Review Source

Mohammed A.  
Article Assistant  
Management Consulting  
Used the software for: 1-2 years

### " Amazon Pay The coolest one "

February 28, 2025

4.0

Overall experience with Amazon pay has been very good as normal user as well as a business person, because of its integration with other applications. Amazon pay saved lot of time of payment, auto payments made life simplier and easier.

Pros

The thing which I liked the most about Amazon pay is it's integration with the amazon shopping application. It is super convenient for all types of payments from metro to flight tickets.

Cons

The least favourite thing about Amazon pay is it's user interface which is not that much simple and sometimes may feel slow.

Review Source

EB

Ethan B.  
Detailer  
Automotive  
Used the software for: 6-12 months

### "Amazon Pay Review"

July 30, 2025

5.0

Good if you are only buying stuff from Amazon (for me I buy my chemicals from a different seller, but my equipment from Amazon)

Pros

How I can use it without putting my information in all the time. Also I like there financing options

Cons

I don’t love how it can’t be used seamlessly with other websites (eBay, and other online sellers that have a payment system)

Alternatives considered

[Online Payment Software](https://www.capterra.com/p/129952/Online-Payment-Software/)

Reason for choosing Amazon Pay

Simple to integrate with Amazon products

Review Source

EC

Emanuel C.  
Author  
Media Production  
Used the software for: 2+ years

### "Easily check out with amazon pay."

May 18, 2025

5.0

We’ve noticed a significant reduction in cart abandonment since we switched to using Amazon Pay. It’s convenient and secure and could be easily paired with our WooCommerce setup.

Pros

It's easy to manage book sales and donations on our site. The trust in the Amazon brand is really what helps with conversions.

Cons

It’s less flexible with channel subscriptions or split payments. For repeating supporters, we needed a hack.

Review Source

Abhishek P.  
Associate Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Payment platform"

January 5, 2025

4.0

Amazon Pay is helping a lot in making payments of utility bills, getting reminders of bills, and providing good cashback and coupons as well in return. The best thing is Amazon Pay Wallet Go which integrates with shopping websites for quick payments.

Pros

1\. Extremely integrable on shopping sites for instant payments and release. 2. Utility bills can be made from one source platform without any platform fees being applied. 3. Amazon pay wallet is extremely helpful for instant and quick payments.

Cons

1\. Performance is little slow and take time for payment and connectivity. 2. KYC required for using amazon pay wallet.

Review Source

VS

VK S.  
BPO  
Consumer Services  
Used the software for: 1-2 years

### "Amazon Pay for all your payments"

March 15, 2025

5.0

We can trust this payment system which has minimum failures

Pros

It is the best UPI payment system when compared to other UPI payments

Cons

It is very esay and make the payments so fast

Review Source

Himanshu J.  
Sales Associate  
Real Estate  
Used the software for: 2+ years

### "Payment with AmazonPay"

December 20, 2024

4.0

The experience is really good with Amazon Pay. It gives high number of cashbacks as well for small transactions as well. All kind of bills and payment can be tackled through amazon pay easily and it is very simple to integerate this.

Pros

1\. Very convenient way of paying all kinds of bills. 2. It is very secure and highly integrable with all other shopping apps. 3. Very fastest UPI platform just works with the swipe.

Cons

1\. Sometimes there are issues in generating the bill. 2. AmazonPay is not very popular among credit card billing and all.

Review Source

MK

Manjot K.  
Credit Counsellor  
Banking  
Used the software for: 1-2 years

### "Safe way to pay"

July 18, 2025

5.0

My overall experience has been good. It is fast, convenient, and works well with my Amazon account. 😊

Pros

It is very easy to use and saves time during checkout. I like that I don’t need to enter my card details again. It feels safe and secure.

Cons

Sometimes not all websites accept Amazon Pay. Also, it would be better if there were more cashback offers.

Review Source

AN

Ankita N.  
Student  
Computer Software  
Used the software for: 6-12 months

### "Normal Amazon pay user"

May 1, 2025

4.0

My overall experience is quite good with Amazon. I purchase a lot of things using Amazon pay and also occassionally perform topup recharges and it has hardly caused me any problem.

Pros

I use Amazon pay mostly for gift card payments and it's amazing. I feel like it is a safe transaction with end to end encryption and also it is very convenient as all I have to do is just enter my 6- digit pin and done. No entering card details again and again

Cons

There hardly anything I don't like about Amazon pay. But I personally think the one scope of improvement could be sending or receiving money from people

Review Source

WM

Will M.  
Manager  
Computer Networking  
Used the software for: 1-2 years

### "Amazing Amazon!!!"

April 24, 2025

5.0

Amazon pay is better then google pay. I started to dislike google pay and i havent looked back since i switched to amazon pay

Pros

Amazon Pay is great. I enjoy just how well it works with all my cards

Cons

Nothing really. I use to use Google pay but now i have switched over

Review Source

pS

panneer S.  
system admin  
Education Management  
Used the software for: 2+ years

### "Excellent Amazon Pay "

December 10, 2024

5.0

Generally, Amazon Pay is considered a reliable and convenient payment method. It offers a seamless checkout experience, especially for Amazon customers who already have their payment and shipping information stored. The strong security measures and the backing of a trusted brand like Amazon contribute to its popularity.

Pros

The ability to complete purchases with a single click, thanks to stored payment and shipping information, saves time and effort

Cons

Some users have reported occasional technical issues, such as slow loading times or payment failures

Review Source

JH

Junaid H.  
CEO  
Furniture  
Used the software for: Less than 6 months

### "Deliverd Amazon Pay Review"

March 24, 2025

5.0

A useful online method of payment for faster checkout processing. Can earn cashback or reward points for using the software to make purchases.

Pros

It is very convenient to make payments for purchase of goods. A safe and secure digitial wallet app for day to day use.

Cons

It is limited to Amazon account holders. Sometimes, not every POS system accepts Amazon Pay.

Review Source

MA

Mia A.  
Worker  
Child Day Care Services  
Used the software for: Less than 6 months

### "Great Product"

July 8, 2025

5.0

my overall experience has been pretty positive very good and way to use and I would recommend using it

Pros

It’s easy to use and you can use it like apple pay, it makes the transactions for the things you want to buy easy

Cons

the least thing i like about amazon pay is that if you don’t have your card you would have to add it

Review Source

VR

Verified Reviewer  
College  
Accounting  
Used the software for: 1-2 years

### "Convenient and Secure "

January 18, 2025

5.0

Easy to use along with great security. There are no additional fees for consumers when using the app

Pros

Servers are not busy as compared to other payment apps. Secure payment method.

Cons

Customer support and lack of rewards. Mandatory need of amazon account to get started.

Review Source

MW

Mateja W.  
Consultant  
Computer Software  
Used the software for: 6-12 months

### "Convenient and Trusted, But Costs Can Add Up"

February 27, 2025

4.0

My time with Amazon Pay so far has been mostly positive. This is due to its ease of use and the simple process of customers paying using Amazon details. I got a feeling it can be trusted after using it in a number of operations. It, however, is subject to some drawbacks, like customer side charges and limited configuration options are some. Nevertheless, all these factors can easily be shaken off, based on what the user desires.

Pros

Amazon Pay is an online payment service provided by Amazon that allows users like me fast and easy checkouts by using our existing Amazon account information. This helps save time and increase conversion rates. The trust and safety that Amazon has developed are likely to increased confidence in payments. It's very flexible with a large number of payment options, and that is why it is accepted on very many third-party sites for their increased usability by both consumers and retailers.

Cons

It does not offer as many customization options for payment flows as some specialized payment gateways, which could limit flexibility for certain businesses. I also feel limited by Amazon’s control over the ecosystem.

Review Source

SM

Shreya M.  
Manager  
Consumer Services  
Used the software for: 1-2 years

### "Amazon Pay: A great advantage"

January 23, 2025

5.0

My overall experience with Amazon Pay has been positive. It provides a reliable and user-friendly platform for online payments, offering features like cashback and rewards that enhance the user experience.

Pros

I appreciate the seamless integration with the Amazon ecosystem, making it incredibly convenient for existing users

Cons

The limited availability of offline payment options compared to other digital wallets can be a drawback.

Review Source

LS

Ledio S.  
Waiter  
Restaurants  
Used the software for: 2+ years

### "Easy and safe"

January 19, 2025

4.0

Make easy and safe a lot off payments , happy with it

Pros

Very easy and safe to use it, It allows users to make purchases using their existing Amazon account, eliminating the need to re-enter payment details

Cons

Fees for Merchants, charges transaction fees, which may be higher compared to some alternatives.

Review Source

tB

tara B.  
Billing  
Accounting  
Used the software for: 1-2 years

### "Amaon Pay review"

February 3, 2025

5.0

Amazing, Easy, Self explanitory. Overall experience is wonderful

Pros

The most easiest process to make payments on products purchased

Cons

I had no cons on this product. Very easy

Review Source

KW

Kelly W.  
Porter  
Facilities Services  
Used the software for: 6-12 months

### "Amazon Pay is the way!"

May 5, 2025

5.0

Pros

I like that it has secure payments and really convenient to checkout.

Cons

I do not have any cons about amazon pay.

Review Source

TK

Taylor K.  
Engineer  
Hospitality  
Used the software for: 6-12 months

### "Amazon Pay - digital wallet"

January 15, 2025

5.0

My overall experience has been positive. Every time I have used Amazon Pay ended in success.

Pros

Amazon in itself is a worldwide known company so I enjoy that I can trust using Amazon Pay for my transactions.

Cons

Amazon Pay cannot interact with PayPal which can sometimes cause an inconvenience.

Review Source

IK

Ismael K.  
BCDC Coordinator  
Education Management  
Used the software for: 6-12 months

### "Trusted and Convenient"

May 25, 2025

5.0

Pros

Convenient. Since it uses my existing Amazon account and payment information, I don’t need to re-enter card details on other sites

Cons

Nothing bad to say. Checkout is fast, and I feel secure knowing Amazon’s fraud protection is behind each transaction

Review Source

MA

Mia A.  
Recruitment Coordinator  
Telecommunications  
Used the software for: 1-2 years

### "Love it! Use it often :)"

February 17, 2025

5.0

Very good! They always notify me when a payment is due, I find the service to be very reliable.

Pros

Gives me the option to pay over 5 months which works better for me more than regular 12 month payment plans.

Cons

I can't think of anything I dislike - would be good if they gave an option of customising the payment plan length. :)

Review Source

AP

Amee P.  
Administrative  
Consumer Goods  
Used the software for: Less than 6 months

### "Great product"

June 5, 2025

5.0

Pros

It is such an easy service to use. It makes my life ten times easier and allows people to have a more user friendly experience.

Cons

Sometimes it can freeze or be slow but that is very rare. It usually works exactly like it needs to work.

Review Source

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