# Microsoft Forms Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Microsoft Forms Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/246649/Microsoft-Forms --- # Microsoft Forms Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Microsoft Forms ## What is Microsoft Forms? Microsoft Forms is a web-based data collection platform that enables companies and organizations to create online forms and surveys for collecting customer feedback and organizing team events. The software helps streamline, automate and transform business operations. It offers customizable templates and automation processing tools that can support numerous applications. Organizations can use the platform to build custom surveys with open-ended questions, multiple-choice questions, and ratings to improve operational efficiency. Microsoft Forms also features reporting tools and offers the option to graphically present survey results, complete with statistics and detailed information on the responses for each question. Additionally, companies can use the software to generate QR codes with embedded codes, links, or files and share them via email, social media, and other channels or applications. ## What is Microsoft Forms used for? [Survey](https://www.capterra.com/survey-software/)[Form Builder](https://www.capterra.com/form-builder-software/)[Polling](https://www.capterra.com/polling-software/) Top alternative Featured Overall rating Based on 320 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Microsoft Forms?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Microsoft Forms) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Microsoft Forms 4.6 (320) VS. [4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (320) Ease Of Use 4.7 (1,552) Value For Money 4.6 (211) Value For Money 4.5 (1,214) Customer Service 4.3 (198) Customer Service 4.5 (1,146) ## Microsoft Forms alternatives [4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/246649/Microsoft-Forms/alternatives/) ## Who uses Microsoft Forms? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 4.4 (197) 77.66% of 197 reviewers that rated this feature as important or highly important It gives you real-time analytics and easy export to Excel, helping you monitor responses and analyze data efficiently. Reviewers appreciate the instant insights, simple chart displays, and the ability to manipulate results further in Excel, though some desire more advanced reporting. Survey Builder 4.6 (164) 81.71% of 164 reviewers that rated this feature as important or highly important With this capability, you can quickly create and distribute surveys using an intuitive interface and diverse question types. Reviewers appreciate how easy it is to build and deploy surveys, mentioning templates and straightforward options that require little training. Customizable Fields 4.4 (160) 71.25% of 160 reviewers that rated this feature as important or highly important You can tailor fields to fit specific requirements, making forms more relevant and personal. Users think field customization is easy and sufficient for most needs, though some wish for more options and advanced formatting capabilities. Customizable Forms 4.3 (121) 67.77% of 121 reviewers that rated this feature as important or highly important Microsoft Forms offers flexibility to adapt forms for various needs, letting you adjust question types, headings, and themes. Some reviewers find customization easy and practical, though several mention limitations compared to other form builders regarding in-depth appearance changes. Forms Creation & Design 4.3 (110) 67.27% of 110 reviewers that rated this feature as important or highly important This aspect helps you design forms quickly with basic customization and rich text options. Some users say creation is simple and user-friendly, but several wish for more appearance customization and advanced design options to make forms more visually appealing. Template Management 4.3 (134) 67.16% of 134 reviewers that rated this feature as important or highly important Create, save, and re-purpose templates for emails, forms, etc. Microsoft Forms 16 features You can tailor fields to fit specific requirements, making forms more relevant and personal. Users think field customization is easy and sufficient for most needs, though some wish for more options and advanced formatting capabilities. Microsoft Forms offers flexibility to adapt forms for various needs, letting you adjust question types, headings, and themes. Some reviewers find customization easy and practical, though several mention limitations compared to other form builders regarding in-depth appearance changes. Pre-designed layouts that can be customized to match preferences and requirements Graphical representation of data Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service This aspect helps you design forms quickly with basic customization and rich text options. Some users say creation is simple and user-friendly, but several wish for more appearance customization and advanced design options to make forms more visually appealing. Store, manage and track all forms in a centralized location Present live poll results to audience Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Brief assessments used to measure knowledge and skills It gives you real-time analytics and easy export to Excel, helping you monitor responses and analyze data efficiently. Reviewers appreciate the instant insights, simple chart displays, and the ability to manipulate results further in Excel, though some desire more advanced reporting. With this capability, you can quickly create and distribute surveys using an intuitive interface and diverse question types. Reviewers appreciate how easy it is to build and deploy surveys, mentioning templates and straightforward options that require little training. Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Web form that allows users to enter data that is sent and processed for different reasons Get Advice We can help you find the software with the features you need. Features 4.3 (320) 4.3 Based on 320 reviews ## Pricing Value for money 4.6 (211) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.6 (211) 4.6 Based on 211 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (198) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (198) 4.3 Based on 198 reviews ## User reviews Overall rating 4.6 Based on 320 reviews Filter by rating 5(194) 4(111) 3(14) 2(1) 1(0) Mentioned topic Sorted by most recent SD Stacie D. Sales Coordinator Consumer Goods ### "super easy " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 26, 2026 As I have been using it for more than 3 years now and this software helped us in making sure that each response is collected and organized automatically. Pros Microsoft forms is a software that helps us in creating clean surveys and data collection forms. This tool help us in creating one of the simplest questionnaires that we have worked on till now. Cons it works on a basic structure so for checking out complex data and other detailed analysis we need to do extra work outside the platform and while trying to customize the design the options start feeling very limited. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YB YURI B. HR Construction ### "MICROSOFT FORMS REVIEW" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2026 THE OVERALL MICROSOFT FORMS EXPERIENCE HAS BEEN GREAT. I ACTUALLY HAVE MOVED INTO USING THIS FROM SURVEY MONKEY. Pros THE PROS OF MICROSOFT FORMS IS THAT IS EASY TO USE AND REALLY GREAT A COOLECTING DATA. I USED IT VARIES TIMES. Cons THE CONS OF MICROSOFT FORMS WELL I REALLY HAVEN'T HAD ANY AS OF YET. EVERYTHING SO FAR HAS BEEN GOOD. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Victoria H. HR Director Insurance ### "Good resource" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 15, 2026 My overall experience with Microsoft forms was good and I would recommend others to get the product. Pros What I like most about Microsoft forms is it stands by the Microsoft office name of always being excellent quality and reliability. Cons There is not anything I liked least about Microsoft forms. I actually did not have any issues or complaints or concerns. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JN Jean-Pierre N. Instructional Design Higher Education ### "Microsoft Forms is a Free and user-friendly for MS 365 Users." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2026 It is a user-friendly platform that works seamlessly with Teams, OneDrive, Excel, and SharePoint for data sharing. Pros Microsoft Forms are easy to use, and it is free for MS 365 users. I like its integration with MS 365 Apps, such as Teams, SharePoint, Word, and Excel. Cons It is limited to advence feature that allow to desing complex projects, and has limited integration wht the no-Microsoft platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lauren S. Administrative Associate Higher Education ### "Good for basic feedback and sign-ups" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 12, 2026 Pros Microsoft Forms makes it easy for me to get consumer feedback and sign-ups for different events. The templates are easy to use and the data is formatted in an understandable way. It's also super easy to share forms for collaboration through this platform. Cons Sometimes the forms feel limited in their capacity. I really wish they had an option similar to Sign-Up Genius for events. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Microsoft programs are my employers preferred programs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WB Will B. Co-Founder and Curtaor Fine Art ### "Good foundation starter application for forms and surveys" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 4, 2026 I have used Forms for years in a range of applications. It can be useful for collection of opinions, preference or qualitative and quantitative data. I would recommend it as a starting point as most people know how to use it. However, it could be better designed with more spirit. Pros Microsoft Forms works well enough to function as a data collection tool and survey use. It is mostly reliable, easy enough to use and they have added some usability features such as duplicating questions and sections to speed up the survey creation process. Cons The UI of Microsoft Forms is not the best. It feels a bit dated, boring and clunk at times. There isn’t much joy in using it, and there is not much AI integration to make you think about your audience. Creating a survey is creative, but using Forms doesn’t feel that fun. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DL David L. Executive Coach Human Resources ### "Forms connected to your Office365" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 2, 2026 Setting up and using forms is easy. Analysis right there in Excel is simple, great ways to collaborate with others in your Office365 organization Pros \- the tie in to the MS365 / MS Office Environment makes it frictionless, also for teams working in Office365 Cons \- some things are a bit less flexible than other solutions, but no deal breakers here - style wise it looks a bit old, could be more modern Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Joanne M. Manager Pharmaceuticals ### "Microsoft Forms is easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2025 I found Microsoft Forms simple and easy to use. I was able to navigate fairly easily and create professional surveys and other forms. Pros So many templates to use, creation of surveys. Quick and easy to gather data when needed in a short period. Cons Don’t really least like anything about Microsoft Forms. It’s a great program and with so many alike out there give Microsoft a try. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Teacher Education Management ### "Thumbs Up for Microsoft Forms!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 29, 2025 I like it! My students used it to create surveys for their social media use project in psychology class. It was a great tool to use to collect their data Pros My district uses Microsoft products, but students tend to know more about Google than Microsoft Forms is luckily very user friendly, and anyone who has used Google Forms can easily figure out how to use Microsoft Forms. Cons I honestly wish that it would create a QR code. I recently helped a colleague make a form to use for her caring closet, and I had to use a separate app to make the QR code. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) This is a personal switch and not a district switch. I use Google for my personal email, so I did not realize how handy Microsoft Forms was until I used it at work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FT Faith T. CMO Non-Profit Organization Management ### "Great for Office Integration" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 24, 2025 Overall, it has helped us to improve processes around our agency. There was a learning curve for some folks but overall its been good. Pros I like that it integrates into our email so folks can complete with easy and I can integrate the form into an email message Cons I don't like that it is not easily customizable. I would like to be able to include photos, documents, etc. for folks to review while they are in the form, not have to access separately. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) Popular comparisons [UmfrageOnline vs Microsoft Forms](https://www.capterra.com/compare/201674-246649/Enquetes-Maken-vs-Microsoft-Forms)[Google Forms vs Microsoft Forms](https://www.capterra.com/compare/176571-246649/Google-Forms-vs-Microsoft-Forms)[SurveyMonkey vs Microsoft Forms](https://www.capterra.com/compare/246649-253516/Microsoft-Forms-vs-SurveyMonkey)[Jotform vs Microsoft Forms](https://www.capterra.com/compare/158456-246649/JotForm-4-0-vs-Microsoft-Forms)[Typeform vs Microsoft Forms](https://www.capterra.com/compare/137289-246649/Typeform-vs-Microsoft-Forms)[SurveyLegend vs Microsoft Forms](https://www.capterra.com/compare/156752-246649/SurveyLegend-vs-Microsoft-Forms)[Wufoo vs Microsoft Forms](https://www.capterra.com/compare/224990-246649/Wufoo-vs-Microsoft-Forms) [Formidable Forms vs Microsoft Forms](https://www.capterra.com/compare/175482-246649/Formidable-Forms-vs-Microsoft-Forms)[Connecteam vs Microsoft Forms](https://www.capterra.com/compare/153140-246649/Connecteam-vs-Microsoft-Forms)[FormAssembly vs Microsoft Forms](https://www.capterra.com/compare/144453-246649/FormAssembly-vs-Microsoft-Forms)[SmartSurvey vs Microsoft Forms](https://www.capterra.com/compare/57112-246649/SmartSurvey-vs-Microsoft-Forms)[forms.app vs Microsoft Forms](https://www.capterra.com/compare/197758-246649/forms-app-vs-Microsoft-Forms)[AidaForm vs Microsoft Forms](https://www.capterra.com/compare/187765-246649/AidaForm-vs-Microsoft-Forms)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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