--- title: "usecure Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about usecure Software - reviews, pricing plans, popular comparisons to other Security Awareness Training products and more." source_url: "https://www.capterra.com/p/244556/usecure/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # usecure Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) usecure ## What is usecure? usecure delivers automated security awareness training that helps organisations reduce human cyber risk with less manual admin. Teams can assign courses, automate enrolment, track completion, identify knowledge gaps, and reinforce learning with phishing simulations. Reporting helps admins see user progress, highlight risk areas, and demonstrate improvement over time. For MSPs, usecure supports scalable multi-client awareness delivery with automation, white-labelling, and reporting designed to make security awareness easier to manage across a customer base. ## What is usecure used for? [Security Awareness Training](https://www.capterra.com/security-awareness-training-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/)[Compliance](https://www.capterra.com/compliance-software/) Overall rating Based on 61 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## usecure alternatives Highest Rated [4.9 (338)](https://www.capterra.com/p/233248/Hoxhunt/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (300)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about usecure Overview ### Which roles and teams benefit most from usecure? usecure is most used by IT managers, heads of IT, technicians, and network engineers who administer security awareness training, phishing simulations, and user risk reporting. Security operations teams monitor employee vulnerabilities and incident readiness, while directors and managing directors review compliance progress and organizational security performance. Answer based on 61 reviews Overview ### What company size and industries is usecure built for? usecure is built for MSPs, IT service providers, MSSPs, SMBs, and enterprises, with small businesses representing 79% of reviewers and Information Technology and Services accounting for 48%. Midsize businesses make up 16% and enterprises 5%, while Computer & Network Security represents 7% and Financial Services 5%. Answer based on 61 reviews Features and Usability ### What are the key features of usecure? usecure includes self-paced courses for security awareness training, with progress tracking and automated reminders to monitor completion. Its dashboards and reporting show campaign results and user risk-score trends, supporting targeted training assignments. Third-party integrations with Microsoft 365 help synchronize staff records, while simulated threat attacks support ongoing user assessments. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does usecure integrate with? usecure integrates with Microsoft 365 for user imports and administration, as confirmed by reviewers. Its catalog also lists Google Workspace and Microsoft Entra ID for identity and productivity environments, alongside Autotask PSA, ConnectWise PSA, HaloPSA, and NinjaOne for managed service provider operations. Answer based on 14 reviews Getting Started and Support ### How good is usecure customer support and onboarding? usecure provides responsive account management and practical onboarding support for MSPs and client-facing teams. Reviewers value quick answers, product guidance, sales resources, and a team that accepts feedback. Support does not remove every administrative limitation, however, as bulk user grouping and certain reporting or portal needs can still require manual work. Answer based on 18 reviews Getting Started and Support ### How easy is it to onboard and train a team on usecure? usecure is straightforward to onboard, offering live online sessions, webinars, documentation, and videos alongside prebuilt courses. Reviewers report that employees and new starters complete short, interactive training easily, while admins can quickly import users, create groups, and assign courses. Admins may need additional planning time to set training frequency, localization, and course assignments. Answer based on 20 reviews Getting Started and Support ### What customer support options does usecure offer, and how do users rate the experience? usecure offers email/help desk, FAQ/forum, a knowledge base, 24/7 live representatives, and chat support. Users generally describe support as responsive, helpful, and knowledgeable, with chat often delivering very fast replies. Reviewers also value clear documentation and hands-on assistance during setup, onboarding, and product questions. Answer based on 28 reviews Security ### How does usecure handle data security and access control? usecure uses cybersecurity awareness training, phishing email simulations, breach scans, and policy management to help organizations identify security knowledge gaps and address user-related risks. Training can be adapted to individual users, including repeat phishing offenders. Reviewers note that weekly courses may burden users, and differing course assignments can sometimes be unclear. Answer based on 13 reviews Features and Usability ### Is usecure easy to set up and use? usecure makes security awareness training straightforward to set up, administer, and roll out across staff. Small business teams and MSPs often find the interface intuitive, courses easy to complete, and results easy to review. New administrators may need time to locate features, and Microsoft email integrations can take extra setup effort. Answer based on 16 reviews ## Features AI summary Based on 441 Security Awareness Training reviews Capterra data shows that buyers of Security Awareness Training rank the following features as their top priorities: - **Simulated Threat Attacks** (**62%** of reviewers rated this feature as critical) - **Training Management** (**47%**) - **Risk Assessment** (**38%**) usecure supports all three of the features reviewers rate highest: **Simulated Threat Attacks**, **Training Management**, and **Risk Assessment**. Together, these capabilities help businesses test employee readiness, manage ongoing security education, and identify user risk levels, allowing teams to improve awareness and reduce exposure to phishing and other security threats. Simulated Threat Attacks 4.6 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Controlled, realistic exercises that mimic real cyber threats to test an organization/user's security measures and preparedness. Training Management 4.8 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs Risk Assessment 4.6 (19) 63.16% of 19 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Learning Management 4.7 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Organize and track educational activities Reporting/Analytics 4.5 (12) 91.67% of 12 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Visualization 4.5 (19) 57.89% of 19 reviewers that rated this feature as important or highly important Graphical representation of data usecure 52 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Monitoring: Track and report on everything that happens within the system or network - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Behavioral Analytics: Track and analyse user behavior within a system or network - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Content Library: Centralized repository to store content and assets - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Visualization: Graphical representation of data - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Management: Store, manage, and track all electronic documents in a centralized location - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Interactive Content: Allow the audience to interact or engage with the content - Interactive Learning: Students are encouraged to interact with technology-enabled study materials during the course of learning - Interactive Reports: Edit and personalize data view as needed - ISO Compliance: Guidelines set by the International Organization for Standardization - Learning Management: Organize and track educational activities - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Policy Management: Create, manage, and track policies and procedures within an organization - Policy Training: Train and educate employees on existing and/or new procedures and policies - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Scoring: Assess and score risks using risk matrices - Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Simulated Threat Attacks: Controlled, realistic exercises that mimic real cyber threats to test an organization/user's security measures and preparedness. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Training Management: Track employee/learner's progression through training programs - Version Control: Track revisions and updates made to files and navigate between different versions --- Get Advice We can help you find the software with the features you need. Features 4.6 (61) 4.6 Based on 61 reviews ## Pricing Value for money 4.9 (56) Value for money 4.9 (56) 4.9 Based on 56 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[ Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ HaloPSA](https://www.capterra.com/p/20971/HaloPSA/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (57) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (57) 4.9 Based on 57 reviews ## User reviews Overall rating 4.7 Based on 61 reviews Filter by rating Counts reflect reviews available in this feed. 5(45) 4(16) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Robert D. ICT Manager Used the software for: 1-3 years ### "Cost effictive and powerful SMB risk awareness platform. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2022 Very positive. The team were easy to work with. Implementation was basically self serve. There are new features added regualrly. Support is responsive and the cost is incredible value. Pros The initial risk survey. It creates a profile for each user and then works on upskilling where they are weak. Its a true set and forget. all i need to do is add the user to the software and assign the inital survey and then i do not need to look at them again ever as the system takes over. Cons it doesnt handle multiple companies well. I have two comanies and theres an admin user workaround thats a little clunky. should be easier to create and manage multiple branding/email templates CI Chief Information Security Officer Chief Information Security Officer Used the software for: 1-3 years ### "Great product with a great price tag" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2022 Great platform. Easy to use, quick to setup and has a great price point. Support is always very quick to reply (often less than 1min through the chat - and it's a real person not a robot!). I have not found a product that ticks all the boxes like uSecure. Pros \* Phishing simulators with the ability to make custom campaigns. \* Phishing reporting button integration for Outlook. \* Automated enrollment via Office 365 and automated phishing/training courses Cons \* No ability to export metrics as PDF \* Would like an API to interact with. \* Some actions that I would expect be available from the uPhish/uLearn admin pages are only accessible as an context menu item in the Users page. IS it support engineer it support engineer Used the software for: 1-3 years ### "nous review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 3, 2022 Pros refreshes users n the courses often course are easy to do but easy to remember also Cons integrating with new users through microsoft so we dont have to add them PM Project Manager Project Manager Used the software for: 1-3 years ### "We love usecure" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2022 We switched to usecure from KnowBe4 and our response from our current clients have been very positive. We include usecure as a part of our offering and that is a differentiator in our market. We are also using this as a tool to get new customers for our business as well as usecure. We've also worked very closely with Nihil on development and it's great to have a partner that is open to feedback and implements changes. Pros Training is simple and easy to understand, making it more impactful. We also like that it provides other tools to help our clients understand/manage their cyber security using the breach scans and policy management. Cons I'd like to see more features of MSP Management to be able to track participating and scores from a higher level rather than having to log into each company. SO Security Operations Manager Security Operations Manager Used the software for: 3-5 years ### "usecure Success Story" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2022 We use uSecure to deliver regular User Awareness training to our users and also to run Phishing campaigns. Pros The ease of use an clear reporting make uSecure a standout product in comparison to other products. Even so it still delivers a lot of great features Cons Some more detailed reporting needs to be dropped out to Excel to achieve. However there are easy to use build in export tools to achieve this with. Steven M. system technique Used the software for: 1-3 years ### "Minimize cyber risk" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 31, 2023 It takes advantage of its time-saving automation, lightning-fast deployment, and easy onboarding of handheld devices Pros Usecure has offered an automated cybersecurity training program that has been easy to implement and can be adapted to the needs of each user. With its cloud-based setup, seamless integrations, and portable onboarding, usecure is a tool to help identify and address security knowledge gaps. Cons Based on the experience received with the daily use of usecure I do not find anything that I dislike. CI CISO CISO Used the software for: Less than 1 year ### "User focused Security Awareness" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2022 Pros An easy-to-use package that has some unique features that are a key differentiator. The darknet monitoring and the policy features. The risk report is first class! Cons The reporting is comprehensive, but looking forward to the updates that will ensure the graphics stand out more and are easier to read. II IT infrastructure manager IT infrastructure manager Used the software for: 3-5 years ### "Best training platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2022 Highly recommend the platform and available in some many languages Pros End user really like it, I’ve been using Usecure from a previous employment and highly recommended to my new work place. Cons The reporting could be better but I assume they will improve this part of it . Judy N. DEBT RECOVERY OFFICER Used the software for: Less than 1 year ### "Deep and Dark Web Monitoring " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 21, 2023 Pros Ease on training all employees and recruits on any emerging or evolving cyber insecurities .Custom stimulation phishing. Cons Nothing to say less, it meets all it was developed for. CS Clients Solutions Specialist Clients Solutions Specialist Used the software for: 3-5 years ### "Best User Awareness and Training Product We Have" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 15, 2022 Pros Enjoyable bite sized videos are used to relay important and impactful training. Cons I wish I could think of some cons but none come to mind. [View all Reviews](https://www.capterra.com/p/244556/usecure/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.