# RDPWin Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RDPWin Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more. Source: https://www.capterra.com/p/2443/RDPWin --- # RDPWin Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RDPWin ## What is RDPWin? Resort Data Processing (RDP) has long been considered one of the pioneers of the property management software industry, and currently supports over 500 installations worldwide. RDP specializes in providing a customized solution for each client. We cater to properties of all sizes, from small luxury vacation rental companies, to 1500 room resort properties. Our software solutions offer an endless feature set, that has evolved over 40 years from customer input and real world application. ## What is RDPWin used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Campground Management](https://www.capterra.com/campground-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 80 user reviews Reviews sentiment Positive 75% Neutral 16% Negative 9% Starting price $500 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RDPWin?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.resortdata.com&name=RDPWin) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RDPWin 4.0 (80) VS. [4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price $500 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (80) Ease Of Use 4.2 (338) Value For Money 3.7 (63) Value For Money 4.1 (322) Customer Service 4.0 (77) Customer Service 4.1 (331) ## RDPWin alternatives [4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.6 (213)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/2443/RDPWin/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Booking Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Calendar Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Email Marketing 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Multi-Channel Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Online Reservations 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Make and manage reservations online Point of Sale (POS) 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software RDPWin 77 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Manage various distribution channels, build relations with channel partners, and track their performance Tracking, calculating, and paying commissions and earnings to employees Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Alter the layout and content of reports Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Long term accommodation for guests Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Information, data and reports that are being tracked over time Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Store information about leads or contacts and track, manage and nurture them throughout the sales process Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple locations More than one location Book meetings and appointments through a website or digital platform Make and manage reservations online Manage owner accounts with payment details, contacts, and documents. Report showing financial balance at the beginning and the end of the period, along with activity Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Receive data and information in real time Timed notification for any upcoming task, deadline, appointment, or activity Streamline, automate and manage the rental of properties, facilities, assets, or equipment Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Reports specific to sales analysis for trends and strategies One location Manage site maps showing plots, availability, utilities etc. Create and manage reservations for individual camping sites/plots Manage operations/processes associated with spas and other hotel activities Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Seamlessly integrates with 3rd party websites Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 3.9 (80) 3.9 Based on 80 reviews ## Pricing Value for money 3.7 (63) Free Trial [View pricing plan details](https://www.capterra.com/p/2443/RDPWin/pricing/) Hosted Off-Site Model $500.00 Flat Rate,Per Month It includes: - Data Stored by Resort Data Processing - Hosting - On Site Training With Additional Cost - Small Set up and Installation Fee - Software License - Updates On-Premise Purchase Model $20,000 Flat Rate,One Time It includes: - Annual Support Contract - Data Storage - Non-Transferable License - On Site Training at an Additional Cost - Product Updates Value for money 3.7 (63) 3.7 Based on 63 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[ SAP Crystal Reports](https://www.capterra.com/p/212107/SAP-Crystal-Reports/)[ Vrbo](https://www.capterra.com/p/233391/Vrbo/)[ Squirrel POS](https://www.capterra.com/p/43475/Squirrel-POS/)[ M3 Accounting Core](https://www.capterra.com/p/179010/M3/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (77) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (77) 4.0 Based on 77 reviews ## User reviews Overall rating 4.0 Based on 80 reviews Filter by rating 5(24) 4(36) 3(13) 2(5) 1(2) Mentioned topic Sorted by most recent DP Dustin P. Administración Hospitality ### "Okay, but not great. " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 May 28, 2025 The program has been good for what we use it for. But I feel like there are better options for the price. There is a lot you can do in it. But the design is not user friendly at all. Pros There are a lot of reports that can be ran, to determine different metrics. You can also customize a report for what you need. Cons The interface just looks very outdated. It’s also very laggy. The program could be great but I feel it definitely needs a facelift. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Engineer Electrical/Electronic Manufacturing ### "Good option for remote desktop access" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 2, 2021 Used for remote desktop access Pros Decent features, low communication lag, inexpensive, good user interface Cons Buggy and slow at times, sensitive to poor connection. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Humberto A. ecommerce Hospitality ### "old fashion PMS" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 23, 2019 It was a good experience, though it had a long learning curve. The software is not as intuitive as others but does the job that is meant to. Pros A lot of options for reporting. Connectivity with third party apps. Customer support follows up to your needs Cons Expensive software. Old look for today's standards. No cloud service at least on the version I had to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jordan H. Manager Hospitality ### "RDP Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 March 15, 2019 Pros It does everything we need it to, including check ins, outs, and whatever extracurricular activities guests may order Cons spotty support, having to manually recalculate various fees instead of the program doing the math, prices randomly changing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User General Manager Hospitality ### "RDPWIN" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 25, 2019 Pros I am impressed with the support team. quick to reply and great to work with. I also like the fact that I can make my own reports in Crystal Reports. Cons Some features are limited or I need to purchase an additional module in order to have the advanced functionality I am looking for Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MT Minh T. Project Assistant Hospitality ### "Overall a good product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 December 25, 2018 Pros The product is customizable and it is very useful for my work. The user interface is friendly for me. Cons However, the customer service is sometimes not very responsive but they will answer eventually. It also has some limitations in functionality Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mark B. Revenue Manager Hospitality ### "Solid Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 24, 2018 I've been using RDP for approx 13 years and it's generally a solid, reliable platform. It's easy to us and offers comprehensive reporting and custom reporting should you require some speific data. Support is always helpful, even if they cannot immediately fix the problem. I've come to know a few of the team and they're really nice folks. I'd recommend RDP. Pros Functionality. Reporting. Reliability. Support Cons Upgrading new features sometimes takes a while. New features come with extra costs, don't automatically get them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User IT Manager Hospitality ### "Customer Service Insists on Using MST Instead of Customer's Timezone" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 23, 2018 Overall, we are glad we switch away from it and now use SMS|Host, even though Springer Miller has awful support. Pros It had been used in place out resort for years and it was catered toward ski resorts, which we are. Cons I didn't like that any calls to technical support or customer service would involve RDP setting a calendar invite using the timezone for RDP instead of a customer's local timezone for meetings and support calls. There were plenty of times that meetings were missed because everyone is expected to remember that Resort Data Processing does things differently and that their meetings aren't scheduled with the customer's timezone in mind. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GS Grace S. COO Hospitality ### "Worked for us!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 23, 2018 They were a good fit for a while. Their support was very responsive. Pros We were an independent hotel for 17 years and we used Rdp for the last 8 years. They are responsive and a good fit for an independent property. Cons We needed a better online presence. They did not merge with Best Western when we decided to become members. We had to switch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DL Darcy L. General Manager Hospitality ### "RDP" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 22, 2018 RDP support and staff has always been extremely responsive. Pros The system is fully integrated with housekeeping, reservations, maintenance, accounting, front desk and data, features. Everything is easy to access and the data analysis/stats reports are extremely useful. Owners can also access to book their own reservations, check work orders, etc. Mobile app is good as well and info is easy to load. Cons Software is server based. Every time there is an update/upgrade, we experience problems. We are still experiencing problems after our upgrade to version 5.0 and these upgrades are expensive. I would also like to see a brief training program from RDP after the upgrade at no charge. I take issue with the fact that RDP charges for "training sessions" and they are extremely expensive (training should be part of the purchase of and upgrades to the software). Loading rates, rate plan cutoffs, discounts, rate tables, is a tedious chore and takes an unreasonable amount of time to accomplish and because of the numerous steps involved, errors occur. The software is "inflexible" in many areas such as the inability to make adjustments to a reservation after the reservation has been "checked in" to the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/2443/RDPWin/reviews/) Popular comparisons [eZee Absolute vs RDPWin](https://www.capterra.com/compare/2443-135751/RDPWin-vs-eZee-Absolute)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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