# RemedyOnCall Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RemedyOnCall Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more. Source: https://www.capterra.com/p/242283/RemedyOnCall --- # RemedyOnCall Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RemedyOnCall ## What is RemedyOnCall? RemedyOnCall is a subsidiary of RemedyConnect. We have specialized in helping health care providers connect with their patients since 2002. Each customer service agent is trained to ensure the highest quality service for our clients and their patients. Through our proprietary software, we revolutionize patient-to-provider communication and reduce errors delivering the right call to the right person with the right information at the right time. ## What is RemedyOnCall used for? [Website Builder](https://www.capterra.com/website-builder-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RemedyOnCall?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.officepracticum.com/&name=RemedyOnCall) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RemedyOnCall 4.0 (2) VS. [4.9 (66)](https://www.capterra.com/p/126679/RealTime-CTMS/reviews/) Starting Price Contact vendor Starting Price $500 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.7 (66) Value For Money 3.0 (2) Value For Money 4.8 (58) Customer Service 3.0 (2) Customer Service 4.9 (64) ## RemedyOnCall alternatives [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (56)](https://www.capterra.com/p/187418/Juvonno/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [3.8 (34)](https://www.capterra.com/p/86870/CarePaths-EHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars ## FAQs about RemedyOnCall Overview ### What company size and specific industries is RemedyOnCall built for? RemedyOnCall is designed for primary care providers, pediatricians, and specialty care providers in the healthcare sector. The vendor description does not specify company size, so the product appears aimed at medical practices and clinics of any size serving patient care needs. Features and Usability ### What are the key features of RemedyOnCall? RemedyOnCall offers charting, customizable templates, messaging, patient engagement, payment processing, and scheduling. It also includes HIPAA compliant features for handling patient information and supports clinical and administrative workflows through documentation, communication, appointment management, and billing-related functions. Getting Started and Support ### What training and onboarding options does RemedyOnCall offer? RemedyOnCall provides live online training for teams getting started. Live online sessions allow guided instruction and real-time support during setup and initial use. No other training formats are confirmed in the catalog data. Getting Started and Support ### What customer support options does RemedyOnCall offer? RemedyOnCall provides Email/Help Desk, Phone Support, and 24/7 Live Rep assistance. User feedback on support quality is not available here, so no claims can be made about response times, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Patient Engagement 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Messaging Communicate using messages within the system Payment Processing Accept, record, and reconcile financial transactions RemedyOnCall 7 features Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Pre-designed layouts that can be customized to match preferences and requirements Compliant with HIPAA, which sets standards for sensitive patient data protection Communicate using messages within the system Allows medical providers to engage patients in a variety of ways to ensure their health. Accept, record, and reconcile financial transactions Plan availability and assign specific time slots for tasks and resources Get Advice We can help you find the software with the features you need. Features 3.5 (2) 3.5 Based on 2 reviews ## Pricing Value for money 3.0 (2) ### Starting price Free trial not available Value for money 3.0 (2) 3.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SS Seejal S. Sr Systems Engineer Biotechnology ### "Grow your business with Remedy" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 December 7, 2023 Pros Designing ability is limitless and easy to use across platforms. Cons Integration is little complicated but the customer support is decent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC David C. IT Director Education Management ### "Good ticketing system with flexible workflow builder" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 23, 2022 Overall a good experience, served to unify a number of processes under one ticket management system. Pros Easy to design and implement multi-stage workflows involving approval groups, to prevent approvals from piling up due to absence or turnover Cons Difficult to implement and maintain. Support not always helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.