--- title: "PostGrid Print & Mail Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PostGrid Print & Mail Software - reviews, pricing plans, popular comparisons to other Direct Mail Automation products and more." source_url: "https://www.capterra.com/p/242279/PostGrid/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # PostGrid Print & Mail Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PostGrid Print & Mail ## What is PostGrid Print & Mail? PostGrid Print & Mail makes sending physical mail as easy as email. Whether you're mailing letters, postcards, or checks, PostGrid helps businesses automate every step from creation to delivery. Our platform eliminates manual work, ensures full compliance with audit-ready tracking, and integrates seamlessly into your workflows through our easy-to-use dashboard or powerful API. Join over 1,000 mid-market and enterprise brands already using PostGrid to streamline transactional mail and power high-impact direct mail marketing at scale. Save time. Reduce errors. Stay compliant. Reach more customers with less effort. ## What is PostGrid Print & Mail used for? [Direct Mail Automation](https://www.capterra.com/direct-mail-automation-software/) Overall rating Based on 53 user reviews Reviews sentiment Positive 98% Neutral 0% Negative 2% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## PostGrid Print & Mail alternatives Highest Rated [ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/) [5.0 (308)](https://www.capterra.com/p/168153/ContactPigeon/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168153/ContactPigeon/) [0.0](https://www.capterra.com/p/197677/PostPilot/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [SendJim Direct Mail & Marketing Automation](https://www.capterra.com/p/172685/SendJim/) [4.5 (91)](https://www.capterra.com/p/172685/SendJim/reviews/) Starting price $49.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172685/SendJim/) [Sendoso](https://www.capterra.com/p/160537/Sendoso/) [4.5 (33)](https://www.capterra.com/p/160537/Sendoso/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160537/Sendoso/) [View all alternatives](https://www.capterra.com/p/242279/PostGrid/alternatives/) ## FAQs about PostGrid Print & Mail Overview ### Which roles and teams benefit most from PostGrid Print & Mail? PostGrid Print & Mail is most used by marketing and communications teams that send targeted direct-mail campaigns, manage audience data, and track outreach. Product and software teams connect print-mail functions to customer workflows, while HR, operations, finance, procurement, legal, sales, and relationship teams handle notices, documents, customer correspondence, and account communications. Answer based on 53 reviews Overview ### What company size and industries is PostGrid Print & Mail built for? PostGrid Print & Mail is built for small businesses, which represent 55% of reviewers, with accounting, real estate, and legal services each at 9%. It also serves enterprise organizations (34%) and midsize businesses (11%) across finance, healthcare, insurance, and eCommerce, especially for direct mail automation. Answer based on 53 reviews Features and Usability ### What are the key features of PostGrid Print & Mail? PostGrid Print & Mail includes a REST API for automated print-and-mail workflows, bulk campaign mail, and personalized letters, postcards, invoices, and statements. Core features include template management, event-triggered actions, delivery tracking, and reporting/analytics. CRM and marketing automation integrations support direct-mail campaigns from platforms such as Salesforce, HubSpot, and Zapier. Answer based on 22 reviews Integrations ### How easy is PostGrid Print & Mail API integration? PostGrid Print & Mail provides an easy-to-integrate REST API for automated print and mail workflows. Marketing, operations, and development teams value its documentation, SDKs, webhooks, personalization, and CRM connections. It generally supports fast setup and reliable processing, although small custom jobs and precise template configuration can require extra attention. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does PostGrid Print & Mail integrate with? PostGrid Print & Mail integrates with 10 third-party tools and platforms, including ActiveCampaign, Braze, Customer.io, Figma, HubSpot CRM, Klaviyo, Salesforce Marketing Cloud, Salesforce Platform, Stripe, and Zapier. These integrations span marketing automation, CRM, design, payments, and automation workflows. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does PostGrid Print & Mail offer? PostGrid Print & Mail provides live online training and documentation to help teams get started. Live online sessions support guided setup and questions in real time, while documentation offers written reference material for self-paced learning and step-by-step review of product features. Getting Started and Support ### What customer support options does PostGrid Print & Mail offer, and how do users rate the experience? PostGrid Print & Mail offers email/help desk, a knowledge base, phone support, and chat. Many users describe the team as responsive, helpful, and effective during technical integrations, with swift issue resolution. Some users, however, report unanswered chat requests, closed cases without resolution, delayed updates, and a need for more detailed guidance. Answer based on 22 reviews Features and Usability ### Can PostGrid Print & Mail manage direct mail campaigns? PostGrid Print & Mail makes it easy to launch personalized, trackable direct-mail campaigns from a dashboard or connected CRM. Marketing, sales, legal, and healthcare teams value branding options, bulk sends, templates, automation, analytics, and A/B testing. Campaign planning remains important because entry-level mailing allowances may limit larger sends. Answer based on 15 reviews ## Features AI summary Based on 235 Direct Mail Automation reviews Capterra data shows that buyers of direct mail automation rank the following features as their top priorities: - **Data Import/Export** (**23%** of reviewers rated this feature as critical) - **Delivery Tracking** (**29%**) - **Campaign Management** (**19%**) PostGrid Print & Mail supports all three features that reviewers rate most highly: **Data Import/Export**, **Delivery Tracking**, and **Campaign Management**. Together, these capabilities help businesses move contact data in and out of the system, monitor mail progress after sending, and manage campaigns from planning through execution, allowing teams to run direct mail programs with better visibility, coordination, and control. Delivery Tracking 4.9 (48) 93.75% of 48 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Campaign Management 4.9 (43) 93.02% of 43 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Mailer Templates 4.9 (44) 88.64% of 44 reviewers that rated this feature as important or highly important Premade examples of mailings, such as cards, brochures, etc. Event Triggered Actions 4.9 (46) 91.30% of 46 reviewers that rated this feature as important or highly important Predefined actions automatically performed on the occurance of specific events Reporting/Analytics 4.9 (48) 89.58% of 48 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Design Management 4.8 (44) 93.18% of 44 reviewers that rated this feature as important or highly important Collaborate on creating a product by sharing and adjusting designs through a shared portal PostGrid Print & Mail 13 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Mailer Templates: Premade examples of mailings, such as cards, brochures, etc. - Mailing List Purchasing: Buy lists of targeted contacts to use in marketing campaigns - Mailing List Scrubbing: Clean up and verify addresses prior to sending direct mailings - Mailing Services Integration: Outsource mailing services to a third party - Printing Services Integration: Outsource printing services to a third party - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Alerts: Receive a notification when outreached contact performs the desired action --- Features 4.9 (53) 4.9 Based on 53 reviews ## Pricing Value for money 4.9 (49) Free Trial Free Version Basic Contact Vendor for Pricing It includes: - Pay Per Use - Lowest Per Piece Pricing - Template Editor Value for money 4.9 (49) 4.9 Based on 49 reviews ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[ Figma](https://www.capterra.com/p/175027/Figma/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) ## Support, customer service and training options Customer Service 4.9 (48) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (48) 4.9 Based on 48 reviews ## User reviews Overall rating 4.9 Based on 53 reviews Filter by rating Counts reflect reviews available in this feed. 5(49) 4(3) 3(0) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful Nicholas I. Bookkeeper Assistant Customer Service Representative Used the software for: 1-3 years ### "A Perfect Platform for Sending Bulk Mail Orders" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2023 Our overall experience has been excellent. The bulk mail feature is just great to process. The software itself is very easy to use and navigate. Pros We would have lost time in processing critical mail and in responding to necessary correspondence without it. Having a work-from-home firm, the platform is now an integral part of our operations. Cons Not applicable at this time as there is nothing which i like least. SA Senior Account Executive Senior Account Executive Used the software for: 1-3 years ### "Easy to use Template Editor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2022 PostGrid offers an easy-to-use template editor, and I will use it for both my professional and personal needs. However, I would like it even more if they would let me send more than 500 mailings in the starter pack as I have flexible monthly requirements. Pros PostGrid contains a wide array of templates and comes with a simple template editor for I guess everyone, especially small businesses like us. The ease of customization and template management makes every process super easy! Cons I recently learned that the starter pack has a limit to sending out mailings. This means you need to do a little planning before launching a campaign. Alex R. Head of Marketing Used the software for: Less than 1 year ### "Never used a company who makes it so hard to use the product" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 28, 2024 Customer service poor, doesn't answer and closes question without a resolution. I have been waiting 3 weeks for csv file upload, apparentyl a 'bug' still no update. - Sent a colour letter to myself as a test, came back B&W - Customer support on chat doesnt ever answer - Sales person disappeared once signed up Pros Signing up, was relatively easy, then it went down hill Cons \- Customer support none existent - Deadlines for testing not updated PM Program Manager Program Manager Used the software for: 1-3 years ### "I appreciate the dev support. The platform works great too" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2023 We were clueless about where to start and how to go about mailing automation. But PostGrid stepped up for us with its great dev and customer support. Now we have better knowledge about the print and mail industry. We also experiment with the latest trends using PostGrid’s tools, like scannable QR codes and embedded pURLs. Pros It is so easy to create and send mailings now that I cannot believe how much I was stressed earlier. We access the letter editor right from our system. Also, we sometimes use the triggered mailing option and the workflows to send mail based on a certain event. Cons Nothing like that and everything working fine so far. AP Alexa Peterson Alexa Peterson Used the software for: Less than 1 year ### "After testing many direct mail service providers - I'd rate PostGrid's API as number one." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2022 Our experience with PostGrid has been very productive for us. The API customization on Enterprise plan does everything that we require- right away. To explain a little more, we don't have to wait for an update or for our mailings to be rolled out somewhere down the line. Automation is saving a lot of time of our team now and could see the efficiency difference. Pros We just integrated them with the CRM we're currently comfortable with... but we can always change our minds later on. Cons This list management section was a bit difficult for me at first, but it went smoothly after we connected with our account manager. Amelia S. Lead Information Technology Project Manager Used the software for: 1-3 years ### "Great platform for mailing document" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2023 The platform is great for sending compliance documents and promotional letters. Our mail items are processed timely and the customer service representative is highly qualified and trained. Pros Very friendly and easy to use and learn. Cons Some letters are classified automatically and sometimes require a manual check. Debbie F. Investment Consultant Used the software for: 1-3 years ### "Easy Direct Mail Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2023 Pros I use PostGrid for my legal business, especially for real estate marketing. The platform is relatively easy to use, efficient, and affordable. The mailings are completed timely and correctly. Cons It is a little difficult to figure out how to edit a mailing when I need to make corrections before submission for mailing. However, a quick call to technical support fixed the problem. Cordia M. Healthcare Data Analyst Used the software for: 1-3 years ### "A faster solution than traditional direct mail approach." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2023 PostGrid is able to process my order to the local postal service within two business days. I have been sending letters and postcards to different locations with the API. Pros Our team is finally able to use a reliable and consistent direct mail service and ditch manual mailroom management. Cons Despite being a fast platform, there is a review process for mailing checks. Gwendolyn J. Sales Director Used the software for: 1-3 years ### "Marketing is smoother with direct mail in HubSpot." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2023 It is a breeze to send direct mail to my contacts with their smooth HubSpot integration. I can easily send letters, postcards, and checks with workflow automation. Pros The Zero-code integration made it super simple to use the direct mail API directly from my HubSpot account. Cons I wish I had access to a higher volume of mail in the starter plan. Margery P. Data Reporting Analyst Used the software for: 1-3 years ### "Loved the swift and reliable customer service." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2023 Our marketing head had some concerns with the integration, so we had a dedicated account manager from Postgrid to quickly resolve the issues. Pros We appreciate the swift response time of their customer support team to resolve our issues. Cons The list-building process is still manual. [View all Reviews](https://www.capterra.com/p/242279/PostGrid/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [SendJim Direct Mail & Marketing Automation vs PostGrid Print & Mail](https://www.capterra.com/compare/172685-242279/SendJim-vs-PostGrid)