# GraceSoft Easy InnKeeping Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GraceSoft Easy InnKeeping Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/2421/Easy-InnKeeping --- # GraceSoft Easy InnKeeping Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GraceSoft Easy InnKeeping ## What is GraceSoft Easy InnKeeping? Easy InnKeeping is an all in one cloud-based hotel management software that's easy to use, mobile-friendly, ideal for hotels, motels, condos, resorts, b&bs, inns, etc - 100 rooms or less. Easy to setup with live support and training included. Sync availability and bookings on multiple platforms, including Expedia, bookingcom. Features include Online Booking Engine, email marketing, gift certificates, hourly reservations, housekeeping & more. 24X7 support ## What is GraceSoft Easy InnKeeping used for? [Reservations](https://www.capterra.com/reservations-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/) Top alternative Featured Overall rating Based on 55 user reviews Reviews sentiment Positive 89% Neutral 7% Negative 4% Starting price $69 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GraceSoft Easy InnKeeping?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://gracesoft.com/&name=GraceSoft Easy InnKeeping) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GraceSoft Easy InnKeeping 4.4 (55) VS. [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $69 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (55) Ease Of Use 4.6 (1,524) Value For Money 4.3 (48) Value For Money 4.6 (1,456) Customer Service 4.3 (54) Customer Service 4.7 (1,497) ## GraceSoft Easy InnKeeping alternatives [4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/) Starting price $23.86 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (212)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (1,283)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/2421/Easy-InnKeeping/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Reservations Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event GDS/OTA Integration 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations Payment Processing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Rate Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage Third-Party Integrations 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes GraceSoft Easy InnKeeping 93 features Define levels of authorization for access to specific files or systems Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage various distribution channels, build relations with channel partners, and track their performance Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Plan an event's time and location Long term accommodation for guests Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations The ability to reserve times in groups. Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Information, data and reports that are being tracked over time Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Organize, prioritize, and manage incoming communications Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Ability to see leads received from various distribution channels in one place Manage and handle various international currencies Manage and support multiple languages Manage and support multiple locations More than one location Book meetings and appointments through a website or digital platform Make and manage reservations online Report showing financial balance at the beginning and the end of the period, along with activity Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Manage hotel room inventory on multiple channel partner sites to prevent overbooking Search and filter data across systems to locate required information by entering keywords or certain criteria Length of rental One location Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Manage operations/processes associated with spas and other hotel activities Create, save, and re-purpose templates for emails, forms, etc. Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.4 (50) 4.4 Based on 50 reviews ## Pricing Value for money 4.3 (48) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/2421/Easy-InnKeeping/pricing/) Basic $69.00 Flat Rate,Per Month It includes: - 24 X 7 Live Chat Support - 50+ Reports and Custom Report Wizard - Booking Engine( Easy Webrez) - Credit Card Processing - Easy Webrez 2.0(Booking Engine) & Facebook Booking - Email Support - Free Trial With Training and Support - Property Management Software Advanced $109.00 Flat Rate,Per Month It includes: - 24 X 7 Live Chat Support - 50+ Reports and Custom Report Wizard - Bookincrmngine( Easy Webrez) - Credit Card Processing - Direct Billing - Easy Webrez 2.0(Booking Engine) & Facebook Booking - Easy Webrez 3.0(Booking Engine) New - E-Connect( CRM and Email Marketing) - Email Support - Free Trial With Training and Support - Gift Certificates - House Keeping - Packages - Phone Support - Property Management Software Premium $159.00 Flat Rate,Per Month It includes: - 24 X 7 Live Chat Support - 50+ Reports and Custom Report Wizard - Airbnb Interface) - Automated Email Report - Booking.Com - Booking Engine( Easy Webrez) - Channel Manager (Expedia - Credit Card Processing - Direct Billing - Easy Webrez 2.0(Booking Engine) & Facebook Booking - Easy Webrez 3.0(Booking Engine) New - E-Connect (CRM and Email Marketing) - Email Support - E-Signature - Free Trial With Training and Support - Gift Certificates - Hourly Booking - House Keeping - Packages - PCI Secure Credit Card Storage (Token X Interface) - Phone Support - Property Management Software - Quickbooks Interface Value for money 4.3 (48) 4.3 Based on 48 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Cashfree](https://www.capterra.com/p/185696/Cashfree/)[ Shift4](https://www.capterra.com/p/70936/Shift4/)[ HotelSync](https://www.capterra.com/p/211892/OTA-Sync/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (54) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (54) 4.3 Based on 54 reviews ## User reviews Overall rating 4.4 Based on 55 reviews Filter by rating 5(31) 4(18) 3(4) 2(1) 1(1) Mentioned topic Sorted by most recent ZC Zac C. Marketing and Sales Manager Hospitality ### "A truly customizable PMS software with fantastic customer support from the GraceSoft team!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 6, 2026 The Gracesoft team and our onboarding with the Easy Innkeeping software have both been a pleasurable experience! The system has great value for what you pay for (property management, CRM, and email management all in one), and the team has been so responsive to all of our business's questions and needs. Pros I liked the simplicity and ease of use with the system interface. It is easy to find where certain controls and functions are located. Having online booking capabilities is an amazing addition for our business, as we previously have been unable to do. Plus, the team is very accommodating of what our business needs are, and the team is quick to respond to any questions or roadblocks! Cons As a company that is still growing, there were some aspects that still need to be updated and "modernized." For example, the capability of adding additional guest names directly to a reservation. As an all-inclusive resort that is very intentional with details, we want to know the names of all our guests. However, we've been informed that this is a capability that Easy Innkeeping is soon to roll out! Switched from [RMS](https://www.capterra.com/p/208354/RMS-Cloud/) Didn't have an online booking engine that fits our business's needs Alternatives considered [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) Reasons for choosing GraceSoft Easy InnKeeping Quick, responsive customer support and the ability to meet our business needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2026 Thank You Zac, for this great feedback. We are excited to help and work with Vista Verde Ranch. Yes the CRM is being updated to allow for multiple guests on a single reservation. We should have it live in April 2026. AE Andrei E. President Hospitality ### "Good product for a reasonable price." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2022 We are 40 rooms Inn and were using GraceSoft for a long time. Help was always available when we needed it. Pros User-friendly, great price, help is always available in a short time. Cons Good enough for the price. Could be more features. Reasons for choosing GraceSoft Easy InnKeeping User-friendly, good price, help is always available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 2, 2022 Thank You so much for using our system for a long time. We value your feedback AB Alix B. Guest Relations Manager Hospitality ### "Very happy with this product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2022 Pros Easy InnKeeping has made a huge improvement to our processes for scheduling and managing reservations. It is fairly intuitive to use, good functionality for creating and changing reservations, emailing guests, etc. I appreciate that the support staff is available, listens to suggestions and generally responds quickly. Cons The setup process was challenging and I could have used more and better training and follow up from the sales team during that process. Once we were up and running, it has been pretty smooth sailing but getting to that point was frustrating. Worth it in the end I would say as I have been overall very happy with the product. Reasons for choosing GraceSoft Easy InnKeeping Good price for a good product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 2, 2022 Thank you Alix for your review. We hope to keep the upgrades coming. LL Lynn L. Manager Leisure, Travel & Tourism ### "excellant product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2022 Pros Grace soft ware is very easy to use and the customer support is excellent. Cons I cant think of one thing about this product that I would change Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Joyce B. Owner Hospitality ### "GraceSoft Easy InnKeeping Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2022 Great exoerience. Pros Easy to reservation creation and management system Cons Printing out schedules by month or other time periods to one page. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GI Genesis I. Hospitality/Tourism Hospitality ### "I like Gracesoft Easy Innkeeping continued improvement quality" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 25, 2021 I have been using the software product for running my hotel business for two years. The software meets all of my needs coupled that the software customer support is excellent and saves time. I like the way it sends quick confirmation reports to our customers. The recent interface with VRBO upgrade shows they are constantly improving the software. Recommending it to new users to try, it will easy their business stress. Pros Reservations can be done across all devices like phones, computers, iPads etc. Cons Changes in reservation when made, sometimes seems difficult to do because of up to date features that has been installed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tatenda Taty D. ENTEPRENUER Computer Software ### "Hotel operations management." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2021 Pros Easy to use with already existing employees when the organization install it. Promote the best reservation that can increase the sales. Good hospitality with customers due to quick performance of software as compared to manual. Reduces data redundancy in the organization. Cons Difficult to use for employees that are old fashioned. Cannot function without internet. High chances of malfunctioning due to system overload. High chances of malfunctioning due to viruses and malware. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Marketing Assistant Hospitality ### "Worked well for our sister company-- managing condos and simpler listings" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 25, 2018 Pros Very easy to customize the software to suit the rental business. Computed taxes and invoices easily. Cons Had to contact customer support to solve certain issues. Did have a smartphone app that I was aware of. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Khristopher W. Front desk Hospitality ### "Great product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 13, 2018 Pros Great product booking system was great along with the different ways to advertise rooms and other amenities we have to offer Cons Did experience a little lag in speed but wasn't a deal breaker Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sherika D. Amazon Ambassador Internet ### "This product is a great product and the ease of use is amazing. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 6, 2018 Pros The quality, customer service, and service providers. The company of this software cares for great customer service and support. Cons Nothing at all. I liked this software better than most that I have used the past. Customer service and support are an important aspect to me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/2421/Easy-InnKeeping/reviews/) Popular comparisons [Hostaway vs GraceSoft Easy InnKeeping](https://www.capterra.com/compare/2421-152433/Easy-InnKeeping-vs-Hostaway)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)