# Neon Fundraise Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Neon Fundraise Software - reviews, pricing plans, popular comparisons to other Donation Management products and more. Source: https://www.capterra.com/p/241829/Neon-Fundraise --- # Neon Fundraise Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Neon Fundraise ## What is Neon Fundraise? Maximize your peer-to-peer fundraising, virtual events, and donations with the Neon Fundraise digital tool suite. Engage supporters and craft winning experiences to boost engagement that fuels growth, and customize campaigns with personalized interactions to build connection and generosity. ## What is Neon Fundraise used for? [Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/) Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1900 Flat Rate, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Neon Fundraise?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://neonone.com/&name=Neon Fundraise) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Neon Fundraise 4.2 (11) VS. [4.2 (416)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) Starting Price $1900 Flat Rate, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (11) Ease Of Use 3.9 (415) Value For Money 3.9 (8) Value For Money 3.7 (214) Customer Service 4.0 (11) Customer Service 4.1 (367) ## Neon Fundraise alternatives [4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Ad hoc Reporting Generate one-off reports that meet information requirements Campaign Analytics Track and interpret campaign performance metrics Neon Fundraise 51 features Define levels of authorization for access to specific files or systems Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Manage, organize, and store contact information View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Store and organize documents in a centralized system Track and view detailed financial donation history made by contacts and members Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Activities related to raising money for a specific cause Establish measurable goals and objectives and track their progress over a specific period of time Access the system via a mobile application Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Create new forms and/or use ready-made online form templates Outlet for members and visitors to submit donations electronically Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Track commitments to donate in the future Analyze and gain insights into data in real-time Active reporting of data and metrics Upload, track, and submit receipts in a central database Manage and track recurring gifts Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage campaigns and track engagement for marketing efforts across social media channels Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.0 (10) 4.0 Based on 10 reviews ## Pricing Value for money 3.9 (8) [View pricing plan details](https://www.capterra.com/p/241829/Neon-Fundraise/pricing/) Campaign $1,900 Flat Rate,Per Year It includes: - Unlimited donation forms - Google Tag Manager installation - Personal fundraising pages - Admin panel - Responsive templates - Guided setup tour and custom design - Direct donation processing - Backup processor - Donation tracking - Offline donations - Admin reports - Recurring donations - Donor covers fees - Multiple currencies - Neon Pay payment processing - Registration discount codes - Custom registration fields - Team builder - Managed accounts - Returning user flows - Site builder - Fundraising goals - Email templates - Predictive search - Campaign management - Campaign controls - Campaign stats - Contact database - Auto-responders - Custom automated fields - Blog feed - Campaign settings editor - Custom campaign terms - Donation processing settings - Integration options - Registration builder - Fundraising page defaults editor - Discount code manager - Sponsors manager - Achievement badges - Report scheduling - Media library - Dynamic placeholders - Fundraiser dashboard - Fundraiser task list - Social media promoter - Fundraiser reports - Contact book - Custom progress bars - Impact cards - Telethon-style events - Broadcasting Premier $4,000 Flat Rate,Per Year It includes: - Setup and design of fundraising platform - Campaign replication system - Google Tag Manager installation - API access - Custom reports - Phone support - Email support - Event registration - Ticketed events - DIY campaigns - Basic livestream embed - Memorial/Tribute campaigns - Responsive templates - Admin center - Reporting and analytics - Security role management - Custom design - Responsive design - Direct donation processing - Backup processor - Donation tracking - Offline donations - Admin reports - Recurring donations - Donor covers fees - Multiple currencies - Ticketing - Neon Pay payment processing - Stripe - Paypal - Authorize.net - USAePay - Paypal Pro - iATS - Registration discount codes - Custom registration fields - Team builder - Managed accounts - Returning user flows - Site builder - Fundraising goals - Email Marketing - Email templates - Predictive search - Campaign management - Campaign controls - Campaign stats - Contact database - Auto-responders - Custom automated emails - Blog feed - Campaign settings editor - Custom campaign terms - Donation processing settings - Integration options - Registration builder - Fundraising page defaults editor - Discount code manager - Sponsors manager - Achievement badges - Report scheduling - Media library - Dynamic placeholders - Fundraiser dashboard - Fundraiser task list - Social media promoter - Fundraiser reports - Contact book - Livestream fundraising - Custom progress bars - Impact cards - Telethon-style events - Broadcasting Elite $4,000 Flat Rate,Per Year It includes: - Setup and design of fundraising platform - Integration to third party services - Google Tag Manager installation - API access - Custom reports - Premium livestream fundraising - Achievement badges - Custom triggers - Text-to-give features - White glove support - Custom mobile iOS and Android apps - While labeling and fully responsive design - Custom design - Direct donation processing - Backup processor - Donation tracking - Offline donations - Admin reports - Recurring donations - Donor covers fees - Multiple currencies - Ticketing - Neon Pay payment processing - Stripe - Paypal - Authorize.net - USAePay - Paypal Pro - iATS - Registration discount codes - Custom registration fields - Team builder - Managed accounts - Fundraising goals - Email Marketing - Email templates - Predictive search - Campaign management - Campaign controls - Campaign stats - Contact database - Auto-responders - Custom email triggers - Blog feed - Campaign settings editor - Campaign dictionary - Donation processing settings - Registration manager - Registration-field manager - Fundraising page defaults editor - Discount code manager - Sponsors manager - Report scheduling - Media library - Dynamic placeholders - Fundraiser dashboard - Fundraiser task list - Social media promoter - Fundraiser reports - Contact book - Livestream fundraising - Custom progress bars - Impact cards - Telethon-style events - Broadcasting Value for money 3.9 (8) 3.9 Based on 8 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Google Translate](https://www.capterra.com/p/230852/Google-Translate/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (11) 4.0 Based on 11 reviews ## User reviews Overall rating 4.2 Based on 11 reviews Filter by rating 5(5) 4(5) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent Wagner F. Marketing Analyst Non-Profit Organization Management ### "Amazing platform for multiple fundraising possibilities" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 10, 2021 It is being a great experience for our organizaion and we are very glad about the acquisition. Pros The several possibilities of creating, customizing and managing campaigns and donation pages and how the personalizing tools reach each interaction for fundraisers and donors are undoubtedly the biggest pros of this platform. Cons Even being responsive and very intuitive, the Site Builder Tool should allow us to define more precisely the mobile phone perspective. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NC Nick C. Sr. Director of IT Civic & Social Organization ### "Disappointed" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 19, 2020 Not good. Avoid if possible. Pros Initially we liked the perceived ability to fully customize their platform. But when you get down to it, they'll charge you for those customizations, and it's more limited than you think. We loved the fact that they have an API, but it's slow and barely usable in real world implementations. They \*\*promised\*\* recurring donations through Stripe, but never delivered. Now they are pushing their own CC processor, and penalizing customers if you don't convert. Contact me and I'll be happy to explain in detail. Cons Both Support and Customer Service will give you the runaround for months. Until you are up for renewal, of course. Then they will be on the phone with you, promise the world, but ultimately deliver on nothing. It's not a flexible solution, and requires a lot of administration. They also added additional fees to our contract two weeks before renewal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Database Manager Non-Profit Organization Management ### "A decent mid-level fundraising tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 2, 2019 Pros Customer service, ease of adaptability, Salesforce syncing. Cons Rather limited feature set. There is virtually no event management functionality. Some of the backend configurations are extremely complicated, which can lead to big mistakes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CA Carol Ann R. Marketing Coordinator Non-Profit Organization Management ### "Rallybound Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 29, 2018 We have just started using this program for an upcoming fundraiser, but we love the program! Pros It is a great fundraising platform! Rallybound has many helpful capabilities and functions. Cons They have good video tutorials, we only wish they had more person to person customer service available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Customer Success Manager ### "Powerful fundraising software for salesforce" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 7, 2018 Pros Powerful to setup fundraising campaigns and capture money for your drives via social media. H final forms look great. Cons There's some upfront setup thst is not easy to do for most users without being an advanced user of Salesforce. This is not necessarily a con but something to be aware of. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MV Michael V. Director of Development Non-Profit Organization Management ### "A go-to for peer to peer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 9, 2017 Rallybound provided a great tool for our signature peer to peer event, as well as donation pages for our agencies. They continuously make improvements and move the platform forward. Great price for services provided. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 15, 2017 Thank you Michael for being a great RallyBound customer and best of luck on your fundraising this year! KS Kay S. Volunteer and Fundraising Consultant Non-Profit Organization Management ### "Issues w/ functions - only 1 customer svc person- not fully responsive unless you pay xtra" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 February 16, 2017 When evaluating different walkathon platforms, we created a detailed matrix with all the important features and supports that were important to my son's school. The salesperson assured us the site was responsive (I didn't realize that didn't mean FULLY responsive, so we can make it a tiny bit smaller and it responds, but on a mobile device it's like looking through a microscope). While lack of accessible customer service is the most concerning issue, many problems surface when you have a live event in addition to the virtual event. Particularly when it comes to registration fees, this platform is not set up correctly for that. They count registration fees as DONATIONS, but they are not tax deductible, and there is no separate type transaction for registration fees. You can't enter any registration fees manually because the platform is really not set up for events that charge registration. The On-Site user interface is extremely limited and we had to use computers and go to the regular site for most people checking in. We found a serious issue with the platform when merging duplicate records (the system "lost" registration fees), and the cust svc person just didn't understand what we were talking about. Our most critical need was customer service. Rallybound has ONE PERSON answering all customer service emails, and they don't allow phone calls. As we were hitting some hurdles setting up for our second annual walkathon on their platform, we were not getting the support needed from the customer service person and we emailed the executives. We did get connected to a new Customer Success Manager who ultimately told us she'd refund our money for year 3 and suggested we use another platform. We just completed our second year of a three year contract, and after I sent a detailed note with many observations and issues we had asking for help, they suggested we stop using their platform and they could refund the rest of our contract. If you can't afford to pay to customize the platform for features that aren't included, should be included in the base platform like responsiveness) you might think about looking at other platforms. Pros Look of the website, team function. Cons Very confusing admin side. Lack of customer support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 15, 2017 Thank you for your feedback. We take it very seriously and are always looking to add more value to our customers. We have strived to design our system so that all transactions are clearly distinguishable, regardless of whether it is a registration fee or a donation via a mobile app, or any other form of giving we support. Nonprofits of all sizes use our system in creative and effective ways, but there are some intricate outliers which we always consider for product improvements. Our goal is to continually enhance our clients' experience with us. We recently increased the size of the tech support and customer service teams. We are also adding office hours, webinars and online chat to supplement our email and phone support. We take great pride in our responsiveness, but fully recognize there is always room for improvement. We appreciate your feedback and look forward to making your experience better. JD Jessica D. ### "RallyBound is a great product and has stellar customer service! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2016 I've been incredibly impressed by RallyBound's professionalism since day 1. They have impeccable customer service, if you want to customize something on your platform, they are flexible, and they software is so easy to use! Highly recommend them. Pros Everything. The admin panel is easy to learn and use. From a customer standpoint, the user process is so simple in comparison to other fundraising platforms I've used. Cons N/A Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 31, 2016 Thank you so much Jessica for the extremely kind review! We have been thrilled to work so closely with you and the rest of the Sierra Club team and we're so excited to continue to help you in every way possible! SK Sam K. Director of Communications Non-Profit Organization Management ### "RallyBound is a solid, easy to use platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2016 We're fairly new clients and our P2P events have only just started up using RallyBound for the first time, but International China Concern's experience so far has been terrific. The onboarding with their business development team was smooth, answering our many questions well and having patience as we came to our decision. The implementation team went above and beyond to accommodate our multi-currency, multi-country needs, including changing a significant part of the registration process. And the ongoing support since our launch has been timely and efficient. All of this was such a change from our previous vendor where our organization was almost too small to be cared for well. Pros Both the front end and back end tools are simple and easy to use. Creating events is a simple thing to do. The reporting is comprehensive. Setting up integrations with payment processors and bulk email services was so fast and smooth. Cons We wish there were some more master controls, such as back-end users and email autoresponders. We also wish the connections with more old school payment processors was as smooth as those with Stripe or WePay, but that probably has more to do with the processors than with RallyBound's ability to work with them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 14, 2016 Thank you so much Sam for the kind review! It's been our pleasure to help ICC! Regarding the back-end controls, we will be launching a new master admin interface soon, which provides multi-campaign controls in one single interface. For payment processors, yes, they all have their own different setups, and we do our best to make them as smooth as possible within the processor's specific constraints. SO Sophia O. Advancement Manager ### "Excellent fundraising platform for the our annual peer-to-peer fundraising event." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 8, 2016 Excellent customer service. Great integration with Salesforce and Mailchimp. Beautiful design templates and sufficient customization. Really impressed by the range of features available to both the administrator and fundraising user. Great service with an accessible pricing structure. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 14, 2016 Thank you Sophia for taking the time to review RallyBound! As always, please let us know if there is anything we can help you with! [View all Reviews](https://www.capterra.com/p/241829/Neon-Fundraise/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. 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