# Advanced Entry Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Advanced Entry the right Visitor Management solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/241712/Advanced-Entry/reviews

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Advanced Entry

4.7 (38)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Advanced Entry

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

MM

Michelle M

AdministratorHospital & Health Care, 201 - 500 employeesUsed the software for: 1-2 years.

“This system has provided valuable information for data gathering, security assurance, and necessary screening.“

November 20, 2023

KM

Kristen M

ReceptionHospital & Health Care, 201 - 500 employeesUsed the software for: 1-2 years.

“I do not care for the new beta version as it is more difficult to make changes.“

November 10, 2023

DS

Deb S

Receptionist and Accounts PayableHospital & Health Care, 51 - 200 employeesUsed the software for: 6-12 months.

“It is quick and easy to use and allows us to easily identify visitors in the building and of course do the necessary reporting required for our business“

November 10, 2023

YK

Yosef Hillel K

Assistant AdministratorHospital & Health Care, 201 - 500 employeesUsed the software for: 6-12 months.

“Blasting information system is hard and not user friendly and limited blast messages“

November 15, 2023

AB

Autumn B

ReceptionistHospital & Health Care, 51 - 200 employeesUsed the software for: 6-12 months.

“Our experience with Advanced Entry has been excellent, its integration with our daily process has been very smooth.“

November 13, 2023

SS

Shannon S

Infection ControlMedical Practice, 201 - 500 employeesUsed the software for: 6-12 months.

“At first it was difficult to get all employees to adhere to new check -in system.“

November 10, 2023

RH

Ryan H

Pharmacy NurseHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years.

“Setup and customization of screen prompts were very easy and quick.“

November 27, 2023

## Showing most helpful reviews

Showing 1-25 of 38 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Michelle M.  
Administrator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Long-term care benefits"

November 20, 2023

5.0

This system has provided valuable information for data gathering, security assurance, and necessary screening. We have found great value and time-savings in our facility and highly recommend at every opportunity

Pros

Ability for the facility to make changes in the screening based on current needs and with regulatory changes. Once the initial check-in is completed, facial recognition is very helpful and makes check-ins quick and seamless for most individuals

Cons

Report that is sent is extensive and difficult to navigate when attempting to complete audits of particular categories

Switched from

[The Receptionist for iPad](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/)

Change in management companies at the facility and current company used this product

Review Source

Response from Advanced Entry

November 30, 2023

Thank you, Michelle, for taking the time to respond. We're delighted to hear that you are satisfied with our product. Your feedback about the reports is duly noted, and we assure you that we will strive to enhance our services to ensure the utmost satisfaction for our customers. Wishing you a fantastic day!

AK

Amy K.  
Receptionist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great System"

November 10, 2023

5.0

It has been a great experience being the Receptionist it has made my job much easier then to writing down all the information.

Pros

It is a fast and easy way to check in visitors and employees to our nursing home. I also like they fact I can download and print a spreadsheet to see all the people that signed in.

Cons

It's suppose to remember your face so the next time you come in it is faster process however sometimes I see they ask employees and visitors to re re-register.

Review Source

Response from Advanced Entry

December 4, 2023

Dear Amy, We greatly appreciate your positive feedback on our system's performance in your nursing home. Your satisfaction is our top priority. I noticed your mention of face recognition issues, and I want to assure you that we're here to assist. Please connect with our customer support team at your earliest convenience, and we'll work swiftly to address and resolve the matter. Thank you for choosing Advanced Entry. Sincerely, Advanced Entry Team

TH

TINA H.  
Receptionist  
Hospital & Health Care  
Used the software for: 1-2 years

### "review"

November 15, 2023

3.0

Pros

I did not have to screen visitors anymore

Cons

How it says: Thank you for registering today. People think they are done and just walk away.

Review Source

Response from Advanced Entry

November 30, 2023

Tina, thank you for taking the time to give us a review. We appreciate your feedback and have carefully noted the issue. Resolving this matter is a top priority for us, as customer satisfaction remains our utmost concern.

DS

Deb S.  
Receptionist and Accounts Payable  
Hospital & Health Care  
Used the software for: 6-12 months

### "Hackett Hill Center "

November 10, 2023

4.0

Overall, this is a great and very welcome tool that most people respond positively to using. It is quick and easy to use and allows us to easily identify visitors in the building and of course do the necessary reporting required for our business

Pros

I think that the kiosk is a great tool. I love that it recognizes people after the initial registration and that it includes their picture on the badges. It's so cute how it says Goodbye to the person when they check out. We had some dangerous people who were coming in to visit a resident and I was able to go into Advanced Entry and print out pictures of them to post around the building

Cons

The first thing I would change is the message that says "Thank you for Registering" after the name and phone number are entered. This is extremely misleading and I am constantly saying "you're not done keep going until a badge pops out" because, in seeing that message, people naturally think they are done. I would move that message to the end

Review Source

Response from Advanced Entry

December 4, 2023

Thank you so much for your positive feedback and for bringing this matter to our attention. We truly appreciate your input. Rest assured, we will promptly pass on your feedback to the relevant team and address the issue as quickly as possible. If there's anything else we can assist you with, please feel free to let us know. Your satisfaction is our top priority!

AM

Ashley M.  
Business Office Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Convenient Check-ins"

November 15, 2023

5.0

Overall, Advanced Entry has greatly improved the efficiency of check ins and has increased productivity for the administrative assistants.

Pros

I like that Advanced Entry has taken the burden of manually checking in each employee and visitor off of the receptionist. It is easy to use and most people are able to check themselves in and out without assistance.

Cons

I wish there was more flexibility with the screen itself. Sometimes, if someone is too tall or short, it is hard for them to position themselves within range of the screen.

Review Source

Response from Advanced Entry

November 30, 2023

Thank you, Ashley, for taking the time to review us! Our goal is to create a more accessible and streamlined facility, and we are delighted to hear that this is reflected in your experience. We offer various options for the kiosk to suit all types of needs. Please feel free to reach out to us to learn more.

CS

Carlita S.  
Records Management Specialist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Amazing Convenient Technology"

March 15, 2023

5.0

Great experience. It made my job so much easier. I am able to do and complete my other mandatory tasks on time. I don't have to spend my time all day logging in/entering all the daily COVID Screening all day-everyday.

Pros

this system is magnificent. It made my daily life 300+% easier. I don't have to take the temperature of everyone that comes in the building all day and then I still have to enter/log it all in the PCC. I stayed at work till 10pm everyday to complete my task. One of the best part is that I don't have to argue with anybody that comes in the building who does not want to answer the questions or to sign the consent. people who comes to visit feels like their privacy/ personal information is protected (for ex.tel.# and COVID vaccines status). I wish that this technology was in our center from 2020 when the COVID started. I always hope and pray that either COVID would stop or something has to be invented to to make my job a little easier. Truly, "Advance Entry" is on of the answer to my prayers.

Cons

Everything. However, the "THANK YOU" part at the end of their visit maybe could have an additional "Have a nice Day". May, it will sound more polite- it might make the visitor smile while exiting the building.

Review Source

Response from Advanced Entry

December 4, 2023

Wow! Thank you, Carlita, for your extensive feedback. Your kind words have truly made our day! We will certainly take into consideration your idea of adjusting some of the wording to enhance the user experience, aiming to make it more seamless and enjoyable. Your input is invaluable, and we appreciate your thoughtful suggestions.

AM

Angela M.  
Receptionist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Hopeful"

November 12, 2023

5.0

Advanced entry is a great tool to utilize.

Pros

Keeps people from being too close especially now that COVID has reared again.

Cons

It causes a backup line when there are multiple family and friends needing to check in

Review Source

Response from Advanced Entry

November 30, 2023

"Thank you, Angela, for your review. With our visitor intelligence software, we collect important data for facilities to utilize. One of our many tools helps with health and screening, keeping facilities safe from disease. We are happy to hear that you are utilizing our health tools to keep your facility safe. We apologize for any inconvenience caused by the occasional backup line. However, please be aware that you can integrate another kiosk, allowing multiple people to check in at the same time. Please let us know if we can be of any assistance."

KO

Kari O.  
Director of Nursing  
Hospital & Health Care  
Used the software for: 6-12 months

### "Ease of advanced entry"

November 10, 2023

5.0

Pros

Easy for staff and visitors to use to screen in. Logs keep detailed records for review and tracking

Cons

Have times where it will disconnect from the internet and takes a while to reconnect

Review Source

Response from Advanced Entry

December 4, 2023

Kari, Thank you for taking the time to provide your feedback and rating. We're pleased to hear that you find value in utilizing our visitor intelligence to track visitor and staff data. We regret to learn about the connectivity issues you are experiencing. Our dedicated team is here to assist you. Please feel free to reach out to us whenever you encounter any issues so that we can promptly address and resolve them for you. Thank you once again, and we hope you have a great day!

GO

Gregory O.  
Director of security  
Hospital & Health Care  
Used the software for: 2+ years

### "Survey "

November 10, 2023

5.0

Pros

It helps me to know information about the visitors and staff

Cons

I like the system and I really can not say or think about cons at this moment

Review Source

Response from Advanced Entry

November 29, 2023

Gregory, thank you for your response. We are pleased that you are enjoying our software! Have a great day!

KM

Kristen M.  
Reception  
Hospital & Health Care  
Used the software for: 1-2 years

### "Advanced Entry"

November 10, 2023

5.0

It has been wonderful using Advanced entry as we no longer have to track visitors on paper.

Pros

I like being able to track the number of staff and visitors.

Cons

I do not care for the new beta version as it is more difficult to make changes.

Review Source

Response from Advanced Entry

November 29, 2023

Hi Kristen, Thank you for taking the time to respond! Tracking the number of visitors and staff is one of the many things our solution can accomplish. We hope you are taking advantage of our many tools and features. Have a great day!

TA

Tim A.  
Plant Operations Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "We enjoy our paperless screening process with Advanced Entry"

November 16, 2023

5.0

Pros

The system is easy to operate and serves for multiple uses.

Cons

The stand. It is not as secure and stable as I would like.

Review Source

Response from Advanced Entry

November 30, 2023

Our goal is to establish an easier and streamlined process for any facility, and we're pleased that you are utilizing cutting-edge technology to collect all visitor and staff data in a paper-free manner. We apologize for the inconvenience regarding the stand. Please reach out to our customer support, and we'll be more than happy to assist you or provide a replacement. Thank you for your review, Tim!

AG

Alice G.  
Center Executive Director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "St. Anthony Advanced Entry Kiosk"

March 14, 2023

4.0

Great product.

Pros

It is to work kiosk, very self explanatory directions to follow.

Cons

The only thing we have issues with is our internet connection at times due to winds in are areas.

Review Source

Response from Advanced Entry

March 15, 2023

Dear Alice, we appreciate your feedback and are pleased to learn that you are satisfied with our visitor management system! However, we are sorry to hear about the internet connectivity issues you are facing. We suggest contacting our support team to explore potential solutions and see if our company can be of assistance in resolving the matter. Thank you again for your review!

JP

Jake P.  
Assistant Admin  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Review"

March 15, 2023

5.0

Great

Pros

Impactful, nice to use, easy to track and get feedback

Cons

Sensitive, cannot put hard stop on some questions, and Difficult for some visitors to use

Review Source

Response from Advanced Entry

December 4, 2023

Thank you, Jake, for your response. We are delighted to hear that you are enjoying our visitor intelligence software. We understand the issue you're facing with the kiosk and want to assure you that we are here to assist you every step of the way. Please reach out to our customer support, and we will ensure a prompt and effective resolution to address any of your concerns.

cC

christy C.  
ADON  
Hospital & Health Care  
Used the software for: 1-2 years

### "Advanced Entry"

November 10, 2023

4.0

Pros

Real time data that assists with symptom management and visitor tracking

Cons

sometimes hard for first time users to enter

Review Source

Response from Advanced Entry

December 4, 2023

Thank you Christy for taking the time to rate us!

SS

Shannon S.  
Infection Control  
Medical Practice  
Used the software for: 6-12 months

### "Thankful"

November 10, 2023

5.0

So far Our company is very pleased with the system.

Pros

It has allowed our company to get rid of paper tracking forms. It is easy to use, It helps track infections.

Cons

At first it was difficult to get all employees to adhere to new check -in system.

Review Source

Response from Advanced Entry

November 30, 2023

Thank you, Shannon, for your review. We are delighted to learn that you are utilizing our visitor intelligence to ensure complete safety within your facility.

DB

Danny B.  
Infection preventionist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Danny"

November 23, 2023

5.0

Pros

Ability to track visitors. Ability to recognize notifications

Cons

Delay in software. It takes a while for new visitors to sign in and/or register

Review Source

Response from Advanced Entry

November 28, 2023

Thank you for sharing your feedback; we appreciate your time. It's great to know you've had a positive experience overall. If you're facing any challenges with the software, please reach out to our customer support. We're dedicated to addressing and improving any issue. Your input is valuable, and we're committed to ensuring your satisfaction. Thank you and have a great day!

AB

Autumn B.  
Receptionist  
Hospital & Health Care  
Used the software for: 6-12 months

### "A wonderful kiosk"

November 13, 2023

5.0

Our experience with Advanced Entry has been excellent, its integration with our daily process has been very smooth.

Pros

Keeps a accurate and thorough record of our staff and visitors.

Cons

Older users have trouble with reading the on-screen text and understanding how to use a touch screen device/keyboard

Review Source

Response from Advanced Entry

November 29, 2023

Thank you, Autumn, for your kind review. As the leading industry in visitor intelligence, accurate and precise data is what we pride ourselves on. Furthermore, we offer an audio option for users so that they can listen to the wording and do not have to read words on the screen. If there are any issues, please contact our customer service. Have a great day!

RH

Ryan H.  
Pharmacy Nurse  
Hospital & Health Care  
Used the software for: 1-2 years

### "Works great for monitoring staff/guests at Nursing Homes"

November 27, 2023

5.0

Pros

Setup and customization of screen prompts were very easy and quick.

Cons

Certain updates have caused prompts to stop working but have been fixed with later updates. No complaints at this time.

Review Source

Response from Advanced Entry

November 28, 2023

Thank you, Ryan, for taking the time to share your feedback with us! We're delighted to learn that you're using our visitor intelligence software to enhance your facility. Positive comments like yours bring us great joy! Much appreciated.

CT

Candy T.  
Activities Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy check in"

November 11, 2023

5.0

Its very easy to use to check in when arriving at work or checking visitors in and back out when they leave the facility.

Pros

Very easy to use to check in and also easy to check visitors in

Cons

I dont have any complaints with this system its easy to use.

Review Source

Response from Advanced Entry

November 30, 2023

Thank you, Candy, for your kind review! We appreciate your positive feedback!

DM

Delicia M.  
Administrator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy and stress free access"

November 20, 2023

5.0

Pros

Very easy to use. Staff and resident like it because it only takes seconds to gain access to entry.

Cons

We have to reboot the machines a few times a week if we have Internet connectivity issues.

Review Source

Response from Advanced Entry

November 21, 2023

Thank you, Delicia, for your review! We appreciate the positive feedback and are happy that you are using our visitor intelligence software to streamline visitor entry and exit. For any issues with our hardware and software, please contact support, as we would love to help with any problems. Thank you!

YHK

Yosef Hillel K.  
Assistant Administrator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easy breezy "

November 15, 2023

5.0

Pros

Ease of use for people. And helps generates reviews and feedback

Cons

Blasting information system is hard and not user friendly and limited blast messages

Review Source

Response from Advanced Entry

November 29, 2023

Hi Kristen, Thank you for taking the time to respond! Tracking the number of visitors and staff is one of the many things our solution can accomplish. We hope you are taking advantage of our many tools and features. Have a great day!

EW

Eli W.  
LNHA  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Happy Customer"

November 27, 2023

5.0

Pros

dashboard got updated and is better than original

Cons

mobile access was not consistently great but got a little better with new dashaoard

Review Source

Response from Advanced Entry

November 28, 2023

Thank you, Eli, for your thoughtful review. We're thrilled to learn that you're satisfied with our services and are enjoying our recently updated portal. Wishing you a fantastic day!

LT

Leslie T.  
Infection Preventionist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Highly Recommend"

November 10, 2023

5.0

Has been nothing but positive, assists in identifying any symptoms of illness with staff or visitors and tracks vaccination status'.

Pros

Makes it simpler to track visitors in the facility and their vaccination status to covid 19.

Cons

Folks typically ignore when it is out of paper.

Review Source

Response from Advanced Entry

December 4, 2023

Thank you for your feedback, Leslie!

SO

Stacy O.  
Nursing Home Administrator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Appreciate Advanced Entry"

November 15, 2023

5.0

We are happy with the product and the features.

Pros

Easy to use, clear display and functions

Cons

price of refilling labels for visitors tags and a flimsy piece of plastic that broke off on the labeler shoot.

Review Source

Response from Advanced Entry

November 29, 2023

Stacy, we appreciate your kind words. Thank you for being a valued customer.

CF

Carrie F.  
Human Resources Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Efficient system, takes away the stress and inaccuracy of manual screening."

March 27, 2023

4.0

It has been good so far.

Pros

Facial recognition makes things fast. It allows us to deal with emergencies at the desk without a wait for visitors or staff. And kids think it's fun.

Cons

Some times the kiosk does not recognize head movements and staff or visitors have to rescan because denied. We can't delete an error.

Review Source

Response from Advanced Entry

May 14, 2023

Thank you Carrie for your review! We are happy to hear that our system has helped you make your job easier and more efficient. I am sorry to hear that you have some issues with the kiosk, please reach out to us and we will be happy to see if we can help with any technical issues. Have a great day!

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