# Zephyr Scale Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zephyr Scale Software - reviews, pricing plans, popular comparisons to other Automated Testing products and more.

Source: https://www.capterra.com/p/240810/Zephyr-Scale

---

# 

 Zephyr Scale Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zephyr Scale

## What is Zephyr Scale?

Zephyr Scale is a performant test management solution inside Jira with advanced test planning, reporting, and reusability features. It’s perfect for agile and waterfall-based teams looking for more structure and reusability–at–scale features such as cross-project hierarchical test libraries, versioning, and parameters. Zephyr Scale also offers best-in-class visibility with over 70 out-of-the-box reports, and you have the option to empower your team with BDD, CI/CD, and automation integration.

## What is Zephyr Scale used for?

[Automated Testing](https://www.capterra.com/automated-testing-software/)[Performance Testing](https://www.capterra.com/performance-testing-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$10

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zephyr Scale?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://smartbear.com/&name=Zephyr Scale)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zephyr Scale

4.3 (3)

VS.

[4.9 (130)](https://www.capterra.com/p/161589/accelQ/reviews/)

Starting Price

$10

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (3)

Ease Of Use

4.9 (543)

Value For Money

2.5 (2)

Value For Money

4.9 (490)

Customer Service

4.5 (2)

Customer Service

4.9 (475)

## Zephyr Scale alternatives

[4.2 (9)](https://www.capterra.com/p/138288/WebLOAD/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (68)](https://www.capterra.com/p/229339/QA-Wolf/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (27)](https://www.capterra.com/p/173762/qTest/reviews/)

Starting price

$1000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (19)](https://www.capterra.com/p/171626/Testsigma/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

## Pricing

Value for money

2.5 (2)

Free Trial

Basic

$10.00

Per User,Per Month

Value for money

2.5 (2)

2.5

Based on 2 reviews

## Integrations

[

Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)[

GitLab](https://www.capterra.com/p/159806/GitLab/)[

Jenkins](https://www.capterra.com/p/171026/Jenkins/)[

SoapUI](https://www.capterra.com/p/170648/SoapUI/)[

Azure DevOps Server](https://www.capterra.com/p/177262/Team-Foundation-Server/)[

CircleCI](https://www.capterra.com/p/150380/CircleCI/)[

Tricentis Tosca](https://www.capterra.com/p/242193/Tricentis-Tosca/)[

Selenium IDE](https://www.capterra.com/p/234796/Selenium-IDE/)

## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

4.3

Based on 3 reviews

Filter by rating

5(1)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SV

Shivam V.

Associate Analyst

Information Technology and Services

### "Amazing software to perform and write Test cases and execution"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 10, 2023

Pros

its an amazing software to right test cases and easily execute them as well, Helps to create test cycles very easily and is easy to understand by the new employees . Have amazing Ui which is user friendly . It makes the work very fast and efficient .Makes the work fun to do because of its fast implementation.

Cons

The software sometimes crashes while working which leads to loss in work and wastage of time because we have to the work all over again .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Michael B.

QABRO

Computer Software

### "Zephyr Scale Value Not Seen"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

January 5, 2023

It's a good tool, but way too much money for what you get. I recommend trying TestRail or another tool first. (Zephyr will cost around $15k a year for the company, but TestRail would have been $500 a year)

Pros

It's easy to use for someone without any experience. Reporting is easy and great.

Cons

Doesn't offer all the features that some of the cheaper test management tools such as TestRail. Test Cycles can be wonky when testing from JIRA. Biggest con is that you can't do individual licenses for Zephyr Scale making the product very expensive. If you install the plug-in into JIRA then you have to pay for a license for every JIRA user; which is insane when only a small part of JIRA users at most companies get use out of this too. (Zephyr will cost around $15k a year for the company, but TestRail would have been $500 a year)

Reasons for choosing Zephyr Scale

Management Decision

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Daniel M.

Software Developer

Information Technology and Services

### "Great tool for test automation management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 26, 2022

Pros

It provides the missing features in Jira for test case management and execution. It allows integration with cards on Jira, and the API allows to register test automation execution evidence. It also allows importing and exporting test cases from spreadsheets.

Cons

I haven't missed anything inthis software until now.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)