# Page 3 | Momentus Technologies Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Momentus Technologies the right Event Booking solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/2403/Momentus-Technologies/reviews

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Momentus Technologies

4.3 (98)

[View alternatives](https://www.capterra.com/p/2403/Momentus-Technologies/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Momentus Technologies

## Showing most helpful reviews

Showing 51-75 of 98 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MO

Megan O.  
Conference Sales Mgr  
Events Services  
Used the software for: 6-12 months

### "Not ideal for sales"

April 24, 2020

4.0

Extremely positive based on customer service and very basic calendar use. I wish there was a more intensive up-front training session, instead of piece-meal webinars I have to take over time (many of which I don't think were there when I started). I get the sense that I'm part of a start-up project -- a good one, but growing pains for us as a user.

Pros

It is fairly easy to use, once you get familiar with the basics. It is clean and simple in appearance. It is fine for a venue our size (one arena with a few special event and meeting spaces).

Cons

The sales record aspects (like customer communications) are very weak. There is no database for accounts to track correspondence with prospective, current, or clients. I am forced to use the notes fields, or utilize a separate spreadsheet. Because it is not database driven, it is very impractical because it forces me to create letter templates, that I have to merge with Excel, then upload copies to this system. So for this reason, I end up using the calendar feature of this system only. Also, one of the biggest weaknesses is that there are features I didn't know about, and have learned about in webinars, and have to ask to have them turned on for me, and for each individual user. Because there is no extra fee for these features, I think it would be better just to activate them automatically and provide a link to explain their functionality. I understand it is based on the user. I'm a secondary administrator...perhaps some of this information is given to the main administrator, but does not trickle down to me...and thus we're missing opportunities.

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

May 29, 2020

Hi Megan! Thanks so much for sharing your thoughts about VenueOps! We're glad to hear that you've found it to be an intuitive platform! Client feedback is the single best way we know how to improve VenueOps, so we've made internal notes based on the "Cons" you mentioned. In fact, our Senior Account Executive will be reaching out to you soon about the challenges you've encountered. We want you to be able to get the most out of VenueOps, and we're sorry to hear that this hasn't been the case recently! Sincerely, The EventBooking Team

LB

Leslie B.  
Assistant Director of Non-Credit Programs  
Education Management  
Used the software for: 1-2 years

### "Ungerboeck Software OK"

March 26, 2021

3.0

Ungerboeck worked fine for our office before we expanded into the non-credit and alternative digital credential realms fully. The software could not keep up with our needs and led to frustrating encounters both for our customers and for our staff on the customer service side. Each time an issue needed resolved, we were charged for the time it took to answer a simple question or easily fix a problem that was a glitch through Ungerboeck to begin with. If you have a limited number of offerings or focus in one area, then Ungerboeck would probably be fine, but as you grow and gain more customers, the time spent inputting courses and dealing with issues, is not worth the return on your investment.

Pros

Being able to see a list of sessions each time the software is opened, made the staff's lives easier as they did not have to constantly search for upcoming sessions. Also being able to customize the software so you could only see your sessions or upcoming events allowed us to keep track of our items without possibly clicking around in another staff member's events.

Cons

The software did not allow us to create a website through it or link directly to our website, which meant staff had to spend double the time inputting courses into Ungerboeck and then also using Cascade to input information into our website. Each time an update was needed, the same process had to be followed. Customers also had trouble finding the information needed and registering for the courses, leading to lost revenue through lost customers and more time spent registering customers on the back end.

Reason for choosing Momentus Technologies

Home office proximity to University, individual choosing liked financial pieces

Switched from

[Student Manager](https://www.capterra.com/p/83038/Student-Manager/)

Outdated software that could no longer handle volume of business.

Review Source

SO

Steph O.  
Director of Event Services  
Entertainment  
Used the software for: 1-2 years

### "A Great Product!"

October 10, 2019

5.0

We use VenueOps as our booking software and for event detailing. We have had a great experience with the EventBooking staff, who are all so willing to help when we have questions or concerns. As I mentioned previously, the software is also very user friendly. When we switched over from another software program, we were concerned about learning a new product, but everyone picked up on it almost immediately.

Pros

We love that this software is so user friendly - it makes our daily detailing and tasks an easy process!

Cons

There are some things that we would like the software to be able to do that are not currently possible, but hopefully they're coming in the future.

Switched from

[Momentus Technologies](https://www.capterra.com/p/2403/Momentus-Technologies/)

There were a few reasons for switching, but mainly because we were looking for a less complicated program, and also to find a program that wasn't as much of a financial burden to our company.

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

May 29, 2020

Hi Steph! We're so glad to hear that VenueOps has made your daily detailing and tasks an easy process, and that it's so user-friendly for you! That's music to our ears! We are always striving to make the platform better through automatic updates that happen every few weeks. If you have any suggestions in particular or would like to elaborate on the features you are still waiting on, we'd love to hear from you! We keep everyone in the loop about each update as it rolls out through our monthly emails, which clients are subscribed to automatically. If you're not getting those for whatever reason, we also want to know about that! Feel free to reach out to us at success@eventbooking.com or (+1) 865.966.4900. Thanks for taking the time to share your thoughts! Sincerely, The EventBooking Team

DP

Danielle P.  
Sr. Director of Event and Guest Services  
Performing Arts  
Used the software for: Less than 6 months

### "Venue Ops for PAC use"

May 14, 2020

4.0

Overall the customer service is great. \[SENSITIVE CONTENT HIDDEN\] was our lead on implementation and was amazing to work with. \[SENSITIVE CONTENT HIDDEN\] was a great at our in person training, and \[SENSITIVE CONTENT HIDDEN\] has been quick and thorough with creating custom reports and dashboards for us. I enjoyed that their user conference was small and intimate as well. It was great to connect personally with their team.

Pros

I find Venue Ops extremely user friendly and intuitive. I have experience in a few different booking software and some are not as easy to figure out for the everyday user. I find the booking process and information location flows and makes sense. From and admin standpoint, the back end is also easy to update and setup. The knowledge base is robust and helpful.

Cons

While I understand that free type areas make things more flexible, sometimes they also make things less consistent. Some features feel like they are better suited for Convention Centers than PAC's. I do appreciate that anything we think there could be improvements on are taken into their database for consideration. Updates seem to happen at a regular pace which is nice.

Alternatives considered

[Momentus Technologies](https://www.capterra.com/p/2403/Momentus-Technologies/)

Reason for choosing Momentus Technologies

We felt this was more user friendly and would fit better into our work flows.

Switched from

[Momentus Technologies](https://www.capterra.com/p/2403/Momentus-Technologies/)

We had an outdated version and had to make a big jump. We wanted to look for alternatives and it was the right timing.

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

May 29, 2020

Hi Danielle! We so appreciate you taking the time to share your thoughts, and we're so glad to hear that VenueOps is simplifying your work day! Client feedback is the single best way we know how to improve VenueOps, so we've made an internal note based on the "Cons" you mentioned. If you have any more suggestions or would like to elaborate further about any challenges, we'd love to hear from you! You can reach us at success@eventbooking.com or (+1) 865.966.4900. Sincerely, The EventBooking Team

KK

Kayla K.  
Event Sales Manager  
Hospitality  
Used the software for: 2+ years

### "VenueOps Review"

April 24, 2020

4.0

This was a big upgrade from EventBooking, which housed very little data on the back-end, and was not very easy to use.

Pros

The product is certainly user friendly. You can easily use the platform to transition from page to page, move events around with a drop and drag on the calendar, which I like a lot.

Cons

There needs to be a feature in the CRM/Customer section of the software that can link a customer to a sales rep. These feels intrinsically basic, but has not been added despite asking for it for over 2 years.

Reason for choosing Momentus Technologies

Did not look at alternative products.

Switched from

[EventBookings](https://www.capterra.com/p/50388/Eventbookings/)

Did not have many features at all, compared to the new product.

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

May 29, 2020

Hi Kayla, Thanks so much for sharing your thoughts about VenueOps! We're glad to hear that you've found it to be so user friendly. Client feedback is the single best way we know how to improve VenueOps, so we've made internal notes based on the "Cons" you mentioned. In fact, our Senior Account Executive will be reaching out to you soon about the challenges you've encountered! We have an account manager feature on accounts, which might be the solution you're looking for. We want you to be able to get the most out of VenueOps, and we're sorry to hear that this hasn't been the case in your experience with the CRM! Sincerely, The EventBooking Team

KD

Kelli D.  
Director of Sales & Marketing  
Events Services  
Used the software for: 2+ years

### "Ungerboeck for the David L. Lawrence Convention Center"

October 20, 2020

5.0

I have been using Ungerboeck since the late 90's and have used it both on the Destination Management and Venue Management side of the business. I find it the software to be the "Cadillac" of venue management software. I have actually said that I could manage my household on Ungerboeck. Not only is the product superior but the service and support are top notch!

Pros

Since moving to a web based program, the ease of access is what is most important to me and my team. We have real time access so we are able to speak to our customers and provide solid information at the very beginning of the sales cycle. When on the show floor selling to our prospective clients, we are able to get several steps ahead, leaving less to follow up on, after our show. This affords us more time, which results in more revenue. It is a very user friendly product and has many characteristics and habits of windows. I find when I am training new users they automatically try certain commands due to the intuitiveness of the software.

Cons

As with any software, the different versions and modules make it frustrating when I am working with another facility and I find that they are able to do something within the software that I am not and vice versa. I also feel that there is a better way to "package" or "bundle" the pricing for venues that expand their user base and product usage down the line.

Review Source

KS

Kaitlyn S.  
Director of Conference Sales and Marketing  
Events Services  
Used the software for: 2+ years

### "Convention Center Scheduling and More"

October 27, 2020

4.0

Pros

The customer service that we have received over the past two+ years, has been awesome. We also like that the base of the software addresses the bulk of what we want it to do, but we have the ability to customize and make tweaks to make it work for our facility. The ability to provide online trainings and support has been awesome. The new certification program is helpful as well.

Cons

Customizing does cost money; for the first year, every time we asked for something it felt like it was going to cost something. I'd recommend setting aside funds for customization each year, as it really does make the software even better. Our accounting team still has to double entry everything; in the sales process, we were told that this system would connect with our accounting software but it does not.

Alternatives considered

[EventBookings](https://www.capterra.com/p/50388/Eventbookings/)

Switched from

[Concentric](https://www.capterra.com/p/199900/Concentric/)

We were looking for a system that moved quickly and was more agile with what we do.

Review Source

BS

Brittany S.  
Senior Manager, Events  
Entertainment  
Used the software for: 2+ years

### "Ungerboeck Review"

July 18, 2022

5.0

Overall, it is a great calendar system that I am very comfortable using

Pros

The breadth of features to help you contract, plan and invoice your event

Cons

Being able to send automated emails/reports would be a great feature

Alternatives considered

[EventBookings](https://www.capterra.com/p/50388/Eventbookings/)

Reason for choosing Momentus Technologies

We were familiar with the system, its the best in the business

Switched from

[Total Party Planner](https://www.capterra.com/p/2278/Total-Party-Planner/)

We had 3 calendar systems we were using and wanted to consolidate

Review Source

JLP

Joey Lynn P.  
Customer Relationship and Services Mgr  
Hospitality  
Used the software for: 2+ years

### "Excellent software with amazing customer service"

November 13, 2023

5.0

Overall, we are very satisfied with the software. After using it for a little over 15 years, we have a software that is customized exactly for our needs.

Pros

We use multiple modules which allow all our departments quick and easy access to event information. The software is easy to use and allows users more freedom to complete their tasks in ways that work best for them. Their customer service team is engaged, dedicated, and proactive.

Cons

The system offers a lot of flexibility which lead to customizing the system to meet our needs. Customizing is costly.

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

December 4, 2023

Thank you so much for your kind words! We're thrilled to hear that you are having a fantastic experience utilizing our software and you are receiving great customer service! Customer satisfaction is our priority, and we're delighted that met your expectations.

HL

Heather L.  
Event Manager  
Hospitality  
Used the software for: 2+ years

### "Come a Long Way"

July 6, 2022

4.0

I have used Ungerboeck since 2014 and moved up through v19, v20, and now v30. The software has come a long way and I am happy to be part of the Ungerboeck user family.

Pros

I love the ease of access that Ungerboeck has. Most actions are intuitive.

Cons

Some of the guides on the support center need to be updated to reflect new releases, etc. When I need help, I try to use that first before submitting a ticket but it's difficult sometimes when those articles are somewhat outdated.

Alternatives considered

[Momentus Technologies](https://www.capterra.com/p/2403/Momentus-Technologies/)

Reason for choosing Momentus Technologies

VenueOps did not offer a way to accept payments within the software at the time we looked at switching.

Review Source

SP

STEPHEN P.  
Facility and Security Manager  
Entertainment  
Used the software for: 1-2 years

### "They Listen"

October 10, 2019

4.0

I have worked with this company for many years, and they have always been able to assist us in figuring out how to handle problems. The customer support is key as they work to find answers to any issue, and if it is a good process that will help others they implement it.

Pros

It allows us to keep everything about the event within the software where all staff can see it. It simplifies processes, as you only need to look in one place to fine things. Be it forms, contracts, payments and the like. One stop shop that allows us to meet our sustainability goals as well. Less Paper.

Cons

The transition of formal paper processes to online has its challenges but so does any new software. The program is so robust, it does take some time to figure out the best way to handle an issue. As a Performance Arts Center we have different needs then the other venues that use this program. However the, but Eventbooking listens and does work to improve the process. It is not always as quickly as you want or need, but it does eventually happen. Which is better then most companies do.

Reason for choosing Momentus Technologies

it provides us with the ability to control our own information and who is allowed to see it. They have thoughts about and spoken to other venues and operational teams, and listen to the issues within our industry.

Review Source

ZM

Zachary M.  
Senior Sales Manager  
Events Services  
Used the software for: 6-12 months

### "A great product for everyday venue management use"

November 8, 2019

5.0

The customer service from the folks behind VenueOps has been second to none; they're very friendly, willing to listen and actively work to make things better for their clients. I have been fortunate enough to attend their annual conference twice, and I believe they have a positive spirit within their ranks that helps them achieve the goals of their clientele at an extremely high level. And even if they don't, you're still going to appreciate their effort and their hospitality.

Pros

VenueOps is very user friendly. It is easy to navigate and quickly ascertain what you need to do in order to achieve a certain result. The software has a better flow than its predecessor, and, from a Sales Department position within my venue, I can say that VenueOps works extremely well, serving our day-to-day needs.

Cons

VenueOps does seem to not function as smoothly as desired for the Events and Operations side of our venue, and some of the way the finance portion is designed is bit troublesome and has given some in our venue a bit of grief. I think the potential is there, and I fully expect Event Booking to improve upon these features, but for now there are some faults within those corners of the program.

Review Source

KM

Kieron M.  
IT & Finance Manager  
Events Services  
Used the software for: 2+ years

### "Ungerboeck"

November 11, 2020

5.0

We have managed to Integrate Ungerboeck fully into our operational and financial workflows replacing many disparate systems. We now have a single source for truth for our data and since using ungerboeck which has improved efficiency and reduce errors in data.

Pros

One of the things I like best with Ungerboeck is is a highly configurable system. Our industry as an Exhibition Solutions Provider is a little different to how a Venue or Organiser works but Ungerboeck is Flexible enough to allow us accomplish and streamline our processes effectively.

Cons

One of the Cons and is due to the vastness of the system is sometimes quite a few small things get by the QA team which I feel should have been picked up. This has become more apparent over the last few years. That said when the issues are reported that are hotfixed into the system in a reasonable timeframe.

Reason for choosing Momentus Technologies

We chose Ungerboeck as it is the most feature complete all encompassing solutions that suited our needs.

Review Source

MS

Michael S.  
AGM  
Entertainment  
Used the software for: 2+ years

### "Great Software "

April 24, 2020

5.0

Pros

I think the ease of using Venue Ops more than just for booking has been really great!

Cons

I would love to see an app made for the software.

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

May 28, 2020

Hi Michael! We're so glad to hear you've been enjoying VenueOps! While we don't have a dedicated VenueOps "app" to download from the app store, VenueOps is very mobile-friendly! Just type the same URL you always use (login.venueops.com) in your phone's internet browser. In fact, we recently had a webinar about using VenueOps on mobile! You can find the recorded webinar link here: https://help.venueops.com/article/1341-using-venueops-on-your-phone Or if you'd prefer an article, check out this link from our Knowledge Base! https://help.venueops.com/article/399-using-the-mobile-calendar To quickly access VenueOps via an icon on your phone (like an app), there are instructions for both Android and iPhones to do so here: https://help.venueops.com/article/397-creating-a-home-screen-icon We hope this might be helpful, and we'd love to hear from you if you have any questions! You can reach us at success@eventbooking.com or (+1) 865.966.4900. Sincerely, The EB Team

CT

Chris T.  
Associate Director of Sales & Events  
Performing Arts  
Used the software for: Less than 6 months

### "Performing arts complex - multi venue"

May 15, 2020

5.0

Absolutely fantastic! Staff has been helpful from the beginning during the onboarding process, and still continue to provide a lot of helpful support. The attitude is always geared toward finding a solution to meet the need.

Pros

Simple and intuituve interface, while also very complete in necessary features. Very strong as a booking software + CRM.

Cons

Some minor areas of the CRM contact area can be improved, but the best part is that Eventbooking tracks all of these suggestions and works to make the improvements when there are enough requests.

Reason for choosing Momentus Technologies

EventPro (mentioned above) Ungerboeck - we actually trialed this software for a year, and was not happy with the complexity of the software and interface that was not user friendly. The price for this software is also the highest around.

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

May 29, 2020

Hi Chris! Thanks so much for taking the time to share your thoughts! We love to hear that you've found VenueOps to be so simple and intuitive! We are always striving to make the platform better through automatic updates that happen every few weeks, which include improvements like the ones you mentioned. And as always, we'll keep you posted about each update as it rolls out! Thanks again! The EventBooking Team

HC

Hali C.  
Director of Events and Marketing  
Events Services  
Used the software for: 1-2 years

### "Big Fan!"

October 10, 2019

4.0

My experience with VenueOps so far has been great! The rep has been beyond helpful with everything we've needed since we started diving into using it more.

Pros

It is so easy to use. I was given the task of becoming the VenueOps expert when I started, and it was so easy to learn and figure out. I love the calendar. It has helped keep all of our events organized both on the planning end and keeping the rest of our full time staff informed of events that are confirmed and if there are holds. I also find the operations daily view very helpful to get information out to specific departments so that they are aware of what needs to get done for an event. As for the planning side, I find the detailing process fairly simple and helpful for creating event orders.

Cons

I don't really like how everything has to be tied to a quantity and if you make it "no quantity required" that it can't be added to an invoice with a price. Or if it can, I have not been able to figure that out.

Review Source

JH

Jennifer H.  
Manager- Exhibition Projects  
Events Services  
Used the software for: 2+ years

### "Short term pain for long term gain"

October 15, 2020

5.0

Very good. I mostly converse with USI staff at the APAC conference. Everyone is pleasant, happy & knowledgable

Pros

Once I had the understanding of how to adapt to my role / our company it was easy to learn I can log in from home or anywhere in the world. It does make completing invoices and schedules very easy

Cons

When we first started the transition to ungerboeck I would have been able to tell you 20 things I didnt like. But now I cant think of anything. If we have an issue our IT god gets in contact with USI and then theres a fix

Switched from

[Baseplan](https://www.capterra.com/p/135124/Baseplan-Enterprise/)

To streamline our procedures, documents, finances into one program

Review Source

CC

Courtney C.  
Event Services Manager  
Hospitality  
Used the software for: 6-12 months

### "VenueOps - More positive than negative"

October 10, 2019

4.0

Pros

The ease of using the software has been very beneficial for our company. Every staff member is expected to use it, and it has been easy for them to learn how to do so. I also enjoy how much is possible to do with the system. There are lots of ways you can customize it to your needs and options to do things in multiple ways. We have been able to show each department how to use VenueOps to find just what they want to see instead of seeing all the departments information. They can just get what is pertinent to them and thus far this has gotten a lot of positive feedback.

Cons

It has been very difficult to get everything up and running for our company. We have 15+ departments using the software and each in a different capacity. After being live in the system for almost 6 months, we haven't made a ton of progress yet. There are some departments functioning at only about 10% and others at almost 95%. It has been hard to keep the departments on board when they are still waiting for their piece to be ready.

Review Source

EB

Ed B.  
Director of IT Show Operations  
Information Services  
Used the software for: 6-12 months

### "Switching to USI "

November 2, 2020

4.0

Great implementation process with a great team of professionals, I can't say enough good things about them.

Pros

The USI software is very flexible and can be customized to the users needs with some time and financial investment. The team of USI professionals are very knowledgeable and supportive of the software. Also this shifted us to a cloud solution which is extremely beneficial, particularly while we are in the COVID situation.

Cons

Our organization has developed various processes over the years while using a self developed software solution. This meant that when migrating to USI we needed to customize a fair amount of the system. Some of these were easier than others but the team made sure we got what we needed. This does however lead to complexities in terms of the long term support we will require from the vendor. Not a huge downfall just something we will need to adapt to.

Review Source

DE

Daniel E.  
Catering Manager  
Events Services  
Used the software for: 1-2 years

### "Ungerboeck Review"

October 15, 2020

4.0

Overall our experience has been very positive. Ungerboeck has revolutionized how we deliver events; significantly improved our efficiency and helped us better analyze our information.

Pros

We undertook a self implementation of the USI software; the System administrator was fantastic in helping us achieve our desired outcomes and working through our desired (and some undesired) workflows; this significantly improved our end result. The software is easy to use and makes sense for the delivery of catering and events; managing our complex booking processes and providing a source of truth of our event information.

Cons

The software is expensive; not necessarily overpriced but everything costs. The online functionality remains quite limited given how important this is in the current environment.

Review Source

VR

Verified Reviewer  
MASE Meetings & Events Executive  
Hospitality  
Used the software for: 2+ years

### "UBS Review"

October 15, 2020

4.0

Pros

The ease of having everything in one place is fantastic! Prior to this I used Opera Sales & Catering for 3 years

Cons

Feature losses from V20 to V30 are painful. For example no "Check in all" function in V30 & email sent from UBS not appearing in Outlook sent box

Review Source

MI

MAILE I.  
EXECUTIVE DIRECTOR  
Hospitality  
Used the software for: 2+ years

### "UNGERBOECK"

October 20, 2020

5.0

I WOULD RECOMMEND THIS PRODUCT HANDS DOWN. WE LOOKED AT 5 OTHER ENTITIES BEFORE SELECTING THIS COMPANY. OVERALL THEY TOOK THE TIME TO UNDERSTAND OUR BUSINESS AND BUILD A PRODUCT THAT WORKED WELL FOR US.

Pros

I LIKE THE VERSITILITY AND FLEXIBILITY OF THE SOFTWARE. I ALSO LIKE THE AVAILBLE TRAINING AND ASSISTANCE. \[SENSITIVE CONTENT HIDDEN\] MADE THE EXPERIENCE AWESOME. OVERALL THIS SOFTWARE DOES WHAT WE NEED IT TO.

Cons

WHEN YOU HAVEN'T USED IT FOR AWHILE, IT TAKES A BIT TO NAVIGATE.

Reason for choosing Momentus Technologies

CUSTOMER SERVICE, FLEXIBILITY AND YOUR COMPANY TOOK TIME TO GET TO KNOW US TO ENSURE THAT THIS WOULD WORK FOR US.

Review Source

jS

jim S.  
event manager  
Events Services  
Used the software for: 2+ years

### "Ungerboeck review"

December 11, 2020

4.0

It is good, but there is always room for improvement. I think that most people do not get full use out of the system, as it's not easy for the average person. It's not as intuitive as it should be. I suggested a condensed version at one of the conferences. I.E., "Ungerboeck for Dummies", a more simplistic version. They'd do very well, as most people are overwhelmed by the overall system.

Pros

It is nice to have access online 24/7 and have key information available at your fingertips, when you need it. Accessibility, is important.

Cons

expensive sessions and customization, is costly.

Reason for choosing Momentus Technologies

I did not choose it. The convention bureau did.

Review Source

RC

Rupert C.  
IT Programmer Analyst  
Retail  
Used the software for: 2+ years

### "Good Sam - RCC Rvw"

October 15, 2020

4.0

Overall experience is excellent. Software is pretty stable. We've been using it for over 14 years now. Great people.

Pros

Ease of use, easy to install on-premise, excellent documentation and support. Company is always open to integration and customization. Software cost is just about right for our company.

Cons

Before, we could only use IE to run the app. But now they have a version that will work with any browser. Heading in the right direction. We will upgrade to this latest version soon.

Review Source

RS

Robert S.  
Director of IT  
Performing Arts  
Used the software for: 2+ years

### "Versatile ERP system"

November 2, 2020

5.0

We've been using the system since 2013 and have been happy with it. The pace of innovation, particularly since their new \[SENSITIVE CONTENT HIDDEN\] took over, has been rapid!

Pros

Ungerboeck is an organization who makes one product, the one that bears their name. That's evident in the seemingly endless customizability.

Cons

The degree to which the system can be customized is also a weakness as that can quickly create too many choices for users.

Review Source

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