# Page 2 | Momentus Technologies Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Momentus Technologies the right Event Booking solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/2403/Momentus-Technologies/reviews

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Momentus Technologies

4.3 (98)

[View alternatives](https://www.capterra.com/p/2403/Momentus-Technologies/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Momentus Technologies

## Showing most helpful reviews

Showing 26-50 of 98 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AI

Abby I.  
Production Coordinator  
Performing Arts  
Used the software for: 2+ years

### "Game Changer"

September 5, 2025

4.0

It's been pretty pleasant. I wish I would have known more about what my organization wanted when we did the group implementation. It's been hit or miss on the time it takes support to get back to me.

Pros

I love the calendar, all the customizable features from the colors to what information you want to present and the view. I love the integration features as well - being able to have the inquiry form appear in the system is life changing and time saving.

Cons

I wish it had a feature to schedule staffing within it so we didn't have to use another website for that.

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

September 8, 2025

Abby, thank you for such a thoughtful review—and for sharing how Momentus has become a game changer for your work. We’re so glad to hear that the calendar and customization options are making your scheduling easier, and that tools like the inquiry form integration are saving you valuable time. We also appreciate your note about staffing. That’s great feedback, and we’ll share it with our product team as we explore ways to expand functionality and reduce the need for external tools. On support, we know responsiveness makes a big difference. We’ll review your experience to ensure you’re getting timely follow-ups whenever you need help. We’re grateful for your partnership over the years and excited to keep building features that make your day-to-day even smoother. Thanks again for your feedback!

SR

Sophia R.  
Sr. Space and Service Coordinator  
Information Technology and Services  
Used the software for: 2+ years

### "Beneficial Platform for Events!"

September 5, 2025

5.0

Its been a benefit to my workflow. Having an event platform that can easily book and track data is really helpful for organization and providing insight our clients need in terms of data.

Pros

The customized features to our accounts has made the platform much easier to use as well as the guidance from Momentus whenever bugs are encountered.

Cons

Having to switch to the new UI after years of alignment and making training materials was unfortunate. There are still some bugs in the system that have made it difficult to use.

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

September 8, 2025

Sophia, thank you for sharing your experience! We’re glad to hear that the customized features and support from our team have made the platform easier to use and that it’s helping you organize, book, and provide valuable data insights for your clients. We also understand the challenge of moving to a new UI after years of alignment—especially with existing training materials in place. Your feedback on that transition, as well as on lingering bugs, is important to us, and we’ll make sure it’s shared with our product team as we continue refining the experience. Thanks again for the review. We appreciate you sharing your feedback with us!

KD

Kay D.  
Marketing and Sales Manager  
Events Services  
Used the software for: 2+ years

### "Sales Manager view on Momentous"

September 5, 2025

5.0

I have been using it for 10 years and have switched to the new version 2 weeks ago. As a sales manager, I use it to reserve dates on our convention center calendar and track the entire sales process as well as all pertinent details. I also use it as a CRM.

Pros

It provides a trustworthy application that gathers and stores all information needed by the several different departments in our organization.

Cons

Because of its customizability, it lacks help resources for our company's usage. I wish the set up included creating a help feature customized to our usage.

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

September 8, 2025

Kay, thank you for sharing your experience and for being such a long-time user of Momentus—we’re honored to have supported your work for over a decade. It’s great to hear how the platform has become a trusted system for managing sales processes, reserving dates, and serving as a CRM across your convention center operations. We also appreciate your feedback on customized help resources. With the flexibility and depth of the system, we know that tailored guidance can make a big difference. We’ll take your input back to our team as we explore ways to make help features more aligned to individual organizations’ configurations. We think you'll be excited about our upcoming AI-assistant and would love your input and feedback on it once you experience it. Thanks again for the review. We’re grateful for your partnership and excited to support you as you continue working with the latest version of Momentus.

KN

Kathy N.  
Manager of Operations  
Events Services  
Used the software for: 2+ years

### "So much to learn!"

September 5, 2025

3.0

Have been using it for 10+ years and 20+ by the unit. There is so much more the system could do, that we don't even access.

Pros

Event Management - use of Activities as an internal communication tool. Ability to track and detail and actions.

Cons

Did not like the upgrade and timing. Noting over time have gotten used to the changes. Still would prefer some changes be made (option to have scripting show below vs. to the side) We don't care for the email function, so still do double entry.

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

September 8, 2025

Kathy, thank you for taking the time to share your experience—and for being with us for more than a decade! We’re glad to hear how valuable the event management tools, activity tracking, and internal communication features have been for you and your team. We understand your point about upgrades and timing. Adjusting to new layouts like scripting placement or the email functionality can feel disruptive, and feedback like yours helps us shape improvements. We’ll make sure your input is shared with the product team as they continue refining the interface. Thanks again for sharing your feedback.

PD

Paula D.  
Guest Services Resentative  
Events Services  
Used the software for: 1-2 years

### "Pleased with Momentus"

September 8, 2025

5.0

Good program to work with, easy to understand and use. Has space for all we need to have to put our shows together

Pros

For me, I just look up the shows we have to find out the information we need to know for ticket sales. I find the program easy to work with. I love the availability of the calendar and then how we can write in all the info we need for the show and follow up afterwards.

Cons

Really do not have any issues. I personally would change some of the info to the order in which I use it instead of so many tabs, but its easy.

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

September 9, 2025

Paula, thank you for such a positive review! We’re glad to hear that the calendar and show details are making it easy for you to find the information you need for ticket sales and follow-ups. It’s great to know the platform feels straightforward and gives you the space to keep everything organized for your shows. We appreciate your note on the order of information and tabs—those little things can make a difference in day-to-day use, and feedback like yours helps us think about ways to make navigation even smoother. Thanks again for the feedback and review!

LC

Loredana C.  
Finance Director  
Consumer Services  
Used the software for: 2+ years

### "Great experience"

September 25, 2025

5.0

Great experience within the entire platform, easy to find information, easy customization and great customer support

Pros

One stop only for all business needs, great customer support, built up capabilities of creating your own titles within the platform

Cons

Not very user friendly but with practice is becomes easier to access needed information especially for users that don't have accounting background.

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

September 29, 2025

Hi there, Thank you for the wonderful review! We’re glad to hear that Momentus has become your one-stop platform for business needs and that the customization options and customer support have been valuable for you and your team. We also appreciate your perspective on usability—especially for users without an accounting background. It’s helpful to know where the learning curve feels steep, and your feedback guides us as we work to make the platform more intuitive for all users. We’re grateful for your partnership and thrilled to know you’ve had a great experience with Momentus. Cheers to you!

DC

Danielle C.  
Event Coordinator  
Facilities Services  
Used the software for: 1-2 years

### "Average Experience"

September 8, 2025

3.0

Overall my experience with Momentus was average. The platform provides good generic event management needs, but the navigation is a bit tricky. The system feels outdated and could use a huge "face-lift".

Pros

I like that Momentus allows the option to upload documents, archiving any important information needed to be seen across teams. It was a great tool for successful event management.

Cons

Momentus user interface is a bit weak. It often posed confusing user needs and was overly complicated in areas.

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

September 11, 2025

Hi Danielle, Thank you for sharing your experience. We’re glad to hear that features like document uploads and archiving have been valuable for keeping your team aligned and supporting successful event management. At the same time, we hear your concerns about the interface and navigation. If the system feels confusing or outdated, that’s on us to improve, and your feedback reinforces our focus on making the platform more intuitive and modern. We’re committed to evolving Momentus so it not only meets your event management needs but also feels simpler and smoother to use every day. We appreciate your honesty and the chance to learn from your experience.

SG

Stephen G.  
Sr Event Services Manager  
Hospitality  
Used the software for: 1-2 years

### "Sr. event manager "

September 5, 2025

1.0

OK, you get used to the speed of the software. The changes may make it look pretty, but the functionality is still an issue.

Pros

I can't think of anything. I guess one gets used to it and the software. I don’t have much to say about it.

Cons

It has too many clicks to get things done. It takes too much time to get things done. IT is not user-friendly

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

September 8, 2025

Stephen, thank you for taking the time to share your honest feedback. We’re sorry to hear that your experience with Momentus hasn’t met your expectations, especially around ease of use and the number of steps it takes to complete tasks. We’d also love the chance to connect with you more directly to learn about the specific workflows that feel cumbersome. Could you submit a support ticket the next time you feel like you're clicking too much to complete a task? Often there are ways to streamline setup or shortcuts that can reduce clicks, and if not, your feedback helps us push harder for changes in the product. Thank you again for being open with us—we truly appreciate it.

MR

Miguel R.  
Public Safety Supervisor  
Events Services  
Used the software for: 2+ years

### "Toggle Button Suggestion"

September 16, 2025

4.0

I believe it is a great value for what it is worth. Especially when it comes to booking questions and customer support, Momentus is the go to.

Pros

I like how useful it is. It provides a lot of information for future and current events when customer’s call with inquiries.

Cons

How you have to scroll down to the page in order to get to the day of the month. If only there was a function that you can toggle on and off that when toggled on the website scrolls automatically to the “day” of the month. For instance, if today is the 16th the website would scroll down to the 16th day of the month after logging in.

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

September 19, 2025

Hi Miguel, Thank you for the great review and for sharing such a thoughtful suggestion. We’re glad to hear Momentus is your go-to tool for event inquiries and customer support. Your idea for a toggle that scrolls directly to the current day is a smart one. Highly recommend submitting that idea view the Product Feedback tool in your Resource Center. That ensures our product team gets it! Thanks again for the review!

SI

Spencer I.  
Finance Assistant  
Entertainment  
Used the software for: 6-12 months

### "Streamlined, Inclusive, and Easy to Use"

September 5, 2025

5.0

’s much more user-friendly than our previous software, making daily tasks easier to manage. I especially appreciate the inclusion of Jewish holidays in the pre-loaded calendar — a thoughtful and helpful touch. Overall, it’s made our operations smoother and more inclusive.

Pros

Switching to Momentus Technologies has been a fantastic upgrade for our theatre operations. Compared to the software we previously used, Momentus is significantly more user-friendly. The interface is intuitive, making it easy to navigate and train new staff quickly. Tasks that used to feel cumbersome are now streamlined and efficient. One feature I especially appreciate is the inclusion of pre-loaded holidays — and even more so, the fact that Jewish holidays are thoughtfully included. This attention to detail reflects a level of inclusivity and awareness that makes scheduling and planning much easier for our team. Overall, Momentus Technologies has made a noticeable difference in our workflow, and I highly recommend it to any organization looking for reliable, user-centric event management software.

Cons

Integrating Momentus with other legacy systems or third-party tools might require extra effort or technical support.

Review Source

DL

Dave L.  
Chief Engineer  
Events Services  
Used the software for: 6-12 months

### "Momentus changes."

September 8, 2025

5.0

It has been a learning curve, but I really like it now that we are used to it, and it is very user friendly.

Pros

The ability to combine event functions and work orders and sales Ect. Momentus really streamlines the whole process.

Cons

I wish the Calander of bookings showed info up front like move in days and spaces, and possibly who's event it is.

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

September 9, 2025

Dave, thank you for the great review! We’re glad to hear that combining event functions, work orders, and sales in one system has helped streamline your process and make things easier day to day. We also appreciate your feedback on the calendar view. Having key details like move-in days, spaces, and event ownership visible at a glance is a smart suggestion, and we’ll be sure to share it with our product team as we continue to refine the experience. We think you're going to like a couple new items we have on our product roadmap. Have a fantastic day (because why not?).

eS

ernie S.  
General Manager  
Entertainment  
Used the software for: 1-2 years

### "My experience thus far"

April 27, 2025

5.0

As mentioned before, we have been with this company, since it was "eventBookings, then Ungerboeck and now momentus. What has been consistent, has been there overall response time and patience for ensuring a positive experience with the software

Pros

Though we have been long time clients of Ungerboeck, then to Momentus, I have appreciated the support we have received this far getting accustomed to the new system.

Cons

The product is still in it's infancy, so looking forward for Momentus to be able to adapt to each client's needs, they are still working out some kinks in order to be able to accomplish that. e.g there are steps that are created for for larger clients, that are embedded into the smaller client's platform, that can't be used, but you still must fill in the box.

Review Source

RP

Rory P.  
Operations Assistant  
Events Services  
Used the software for: 2+ years

### "Momentus Experience"

May 19, 2025

4.0

Momentus has been a useful tool to streamline event operations

Pros

User friendly interface, export functionality and data export tools

Cons

Momentus has quite a learning curve when starting out

Review Source

SM

Shannon M.  
Lead Box Office Associate  
Entertainment  
Used the software for: 1-2 years

### "Helps me complete my Events"

May 16, 2025

3.0

Overall, I find Momentus easy enough to use, I do not personally use it on a daily basis, but do need information to process my events on at least a bi-weekly basis.

Pros

Momentus is nice to see all of our events in one place, I can look at the calendar and view all of our upcoming performances, as well as pull up a select account to view contract information, which helps me to complete my job tasks.

Cons

I don't love the home scree interface. Especially since the update. It is too cluttered.

Switched from

[EMS](https://www.capterra.com/p/232490/EMS-Scheduling-Software/)

Upper Management made the decision to switch from EMS. I did not formally use EMS, but what I heard it was extremely hard to use EMS, and we wanted something more user friendly!

Review Source

CO

CHRISTOPHER O.  
Operations Manager  
Entertainment  
Used the software for: 1-2 years

### "OK Venue Management"

January 7, 2025

3.0

Not super great, customer service is fine, sales and early integration were good. continued development is lacking

Pros

Good Calendar system, integrated task management

Cons

Document management is clunky, too many steps, no direct open/save path. Tessitura integration was terrible.

Review Source

CK

Cora K.  
Lead Box Office Associate  
Performing Arts  
Used the software for: 1-2 years

### "Extensive abilities of customization, but hard to read/navigate often"

May 2, 2025

3.0

It does the job, it's an extensive software with a decent amount of customization.

Pros

This Software has a lot of features that can help from positions such as front of house staff to the administration to schedulers as well.

Cons

VERY text heavy. The way the layout is makes it incredibly difficult to see each line, and now they took away the users ability to expand each section/drag the other sections to make them smaller to see all the lines. It is only slightly better with newer monitors. They also changed so much in the newest update that has a lot of things as less intuitive (particularly the search function)

Review Source

JG

Juliana G.  
gerente  
Executive Office  
Used the software for: 6-12 months

### "De um voto a Momenus Technologies"

April 17, 2025

4.0

O suporte ao cliente e a praticidade, já são feedbacks suficientes pra conquistar qualquer pessoa.

Pros

Somente fato de ser uma plataforma de tecnologia de eventos do mundo, e pratica.

Cons

Não é permitido em todos os aparelhos que eu gostaria de utilizar, mas ainda indico

Review Source

BB

Blake B.  
Coordinator  
Events Services  
Used the software for: Less than 6 months

### "Momentus makes it easy!"

June 5, 2025

5.0

Extremely positive, very good experience using it. I would recommend this product to everyone that I can.

Pros

I loved how momentus made managing my calander and events with such simplicity. It really made it very easy to do!

Cons

The products are a little tough price wise compared to competitors, however. It is very much worth the cost!

Review Source

KP

Katie P.  
Head of sales and events  
Hospitality  
Used the software for: 6-12 months

### "My experience with Priava "

December 24, 2024

4.0

Basic event software system, very expensive for what it is in comparison to competitors

Pros

Easy platform to navigate, user friendly userface

Cons

The lack of detail and options with reporting

Review Source

LR

Laynne R.  
Servições em geral  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Minha experiência "

March 17, 2025

5.0

Pros

Que dá pra fazer qualquer tipo de evento

Cons

Não é permitido em todos os aparelhos que ultilizo

Review Source

LW

Lyse W.  
Assistante admin  
Program Development  
Used the software for: I used a free trial

### "Très bien, très bonne expériance"

April 2, 2025

5.0

Je suis très satisfaite du logiciel. Je recommande

Pros

Très bonne prise en mains, bonne communication

Cons

Manque de paramètre ajustable à notre guise

Review Source

JS

Jenny S.  
Lambeau Field Events Administrator  
Entertainment  
Used the software for: 1-2 years

### "Very Happy!"

November 13, 2023

5.0

Overall the software is GREAT. It can do so much and its user friendly! Our events team uses this for our 800+ events a year that we book/manage.

Pros

I really like the customer service we receive with Momentus. Its also really easy for me to use and build our menus/rooms/etc. Along with quick reference to reports on our Dashboards that can be very customized. With my knowledge we can use the software the best we can and not have to reach out and have Momentus do all the little updates to menu items, etc.

Cons

The overall annual cost is our highest budget item for our department.

Reason for choosing Momentus Technologies

Same response as my Switch response above.

Switched from

[Delphi](https://www.capterra.com/p/211093/Delphi/)

Delphi, at the time, didn't have accurate reporting and we liked the reporting best from Momentus. Delphi was less clicks for coordinators when detailing events, and Momentus was triple the clicks to detail. But overall it was for the reporting purpose we chose this software.

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

December 4, 2023

Thank you for leaving us a great review! Our customizable dashboards aim to provide quick and tailored insights, empowering users like you to access vital reports effortlessly. We're glad our system's design allows you to leverage your knowledge effectively. We're here to support you every step of the way!

CR

Chateubriand R.  
Systems Analyst  
Hospitality  
Used the software for: 2+ years

### "My excitement for Momentus (formerly Ungerboeck) 101"

November 13, 2023

4.0

My overall experience is two-fold. I was a user of the software for many years starting back in 2010 at another convention center. Once I arrived in DC, I was an advocate for this system. Once we got the system, serving on the team to implement it, was very rewarding. Currently, as the Systems Analyst in our Technology Department, I work with a wonderful team of staff at Momentus Technologies to continue pushing the system forward to maximizing our efforts to create the best user experience for our organization.

Pros

What I like most about Momentus Technologies is its flexibility. I think the system offers users the ability to create customizable fields and views to provide a good user experience. Momentus Technologies is a robust system, so having the ability to break the system down into sizable and usable chunks is an excellent way for individuals to learn the system quickly.

Cons

I believe the greatest asset to Momentus Technologies (formerly Ungerboeck) is also one of its greatest weaknesses. This is what I like least about the system. As a former user, now the Systems Analyst, it is very difficult to explain why some parts of the system is not customizable when it makes sense that these areas should connect. Maximizing the user experience sometimes becomes difficult because of those limitations.

Alternatives considered

[Concentric](https://www.capterra.com/p/199900/Concentric/)

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

December 4, 2023

Thank you for your wonderful feedback! We're thrilled to hear that you appreciate our system's flexibility and customizable features. We're committed to continuously improving and providing a user-friendly experience. Thank you for choosing Momentus Technologies!

LV

Laura V.  
Director of Event Sales  
Performing Arts  
Used the software for: 1-2 years

### "VenueOps is the best!"

October 10, 2019

5.0

VenueOps has changed the way we communicate in our organization. Everything can be entered in the event so everyone can stay up to date with the details. We rely on it heavily for our calendars too. People no longer have the excuse that they didn't know what was going on with an event.

Pros

This software is extremely easy to use. The implementation was very quick and it was easy to train our staff and get them on board. We use it for everything - scheduling, quotes, invoices, event detailing, event orders and final settlements. I couldn't be happier with our choice.

Cons

I wish that we had the capability to create our own reports instead of asking their team to configure the different things that we need. I would like to customize my reports by selecting different options (room usage, days of week, inventory usage, etc.)

Reason for choosing Momentus Technologies

Ease of use, customer service, unlimited licenses and overall ability to use it for so many different functions.

Switched from

[EMS](https://www.capterra.com/p/232490/EMS-Scheduling-Software/)

We needed something that was cloud-based and that was more user-friendly so that everyone in the organization would be willing to use it.

Review Source

Response from Momentus Technologies (formerly Ungerboeck)

June 2, 2020

Hi Laura! We so appreciate you taking the time to share your thoughts, and we're SO glad to hear that you use VenueOps so comprehensively, and couldn't be happier with your choice! Your feedback is incredibly valuable in guiding the development of VenueOps and our Help Desk, especially in our efforts to make reporting easier! We're currently working towards providing clients with more tutorials and resources about managing reports and the event list views. Report creation will always have a learning curve due to the highly technical nature of it, but our event list views offer an easier way to filter and export data in spreadsheet format, so we are looking at ways to improve this feature and provide more options and flexibility. Thanks again for your feedback!! As always, we welcome any questions or further suggestions at success@eventbooking.com or (+1) 865.966.4900!! Sincerely, The EventBooking Team

GL

Gina L.  
Event Coordinator  
Insurance  
Used the software for: 2+ years

### "Great software for our business center"

October 20, 2020

5.0

It was a game-changer for us. Put all our service departments into one resource accessible to all at any time. After having the software for five years, we purchased the advance care plan. This gives us a designated customer service member that has helped us make the most out of the software as we are self-supported and do not rely on additional resources from IT. And we can still make it work! As we change, the software changes with us.

Pros

This software is totally customizable. It doesn't matter how small or large your business, there's a way to adapt it to exactly what you need. Plenty of reporting options are built into the software that adapts to give the supporting departments what they need with no additional or different input from the event planners. We are a company with a business center that is used for internal and community events. We have used the software for as little as 2 person meetings to events with well over 1000 people using the same process flow. They also have a great support website with a knowledge center and community based help center. Makes it easy to access information on tips, tricks and best practices at any time. Software updates have been easy to deploy and mostly seamless.

Cons

It did take some time and additional resources to implement but that was due to the complexity and building it to our needs. It is not an "out of the box" product - also the beauty of it! Also the individuals users need to change their passwords often (about every 90 days). That seems to be excessive and when running 2 or 3 shifts the timing to get a reset link may not be ideal.

Reason for choosing Momentus Technologies

Customization and the in-depth program, capabilities and extensive support. Gave us the ability to grow the software as our business grew.

Review Source

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