# Momentus Technologies Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Momentus Technologies the right Event Booking solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2403/Momentus-Technologies/reviews --- Momentus Technologies 4.3 (98) [View alternatives](https://www.capterra.com/p/2403/Momentus-Technologies/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Momentus Technologies Ease of use 4.1 Customer Service 4.4 ## Pros and Cons in Reviews SM Shannon M Lead Box Office AssociateEntertainment, 11 - 50 employeesUsed the software for: 1-2 years. “Momentus is nice to see all of our events in one place, I can look at the calendar and view all of our upcoming performances, as well as pull up a select account to view contract information, which helps me to complete my job tasks.“ May 16, 2025 AJ Alexis J Asst. Admin.Entertainment, 201 - 500 employeesUsed the software for: 1-2 years. “Can not use a back button to go to previous page as before the update. When you use the back it takes you back to the beginning of your set home page.“ September 5, 2025 SG Sandra G Events Operations ManagerGovernment Administration, 11 - 50 employeesUsed the software for: More than 2 years. “Momentus is a powerful tool for our organization that allowed us to streamline event management in the ways we were hoping for when we first looked to it as a solution for sunsetting a different software due to its age.“ September 5, 2025 FB Folashade B Teacher AuthorEvents Services, Self-employedUsed the software for: Less than 6 months. “Problems exhibited are disconnections, adjustments to headbands must be fixed, and I sometimes find myself using too many spreadsheets.“ June 2, 2025 LB Letícia B Remote freelancerHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “It works for any type of event, the software has a fully customizable tool allowing us to adapt it according to our needs.“ April 23, 2025 JP Janine P Sales ManagerHospitality, 201 - 500 employeesUsed the software for: More than 2 years. “Having to go through the bot is time consuming when you've either exhausted the available help documentation and/or have something out of the norm that needs addressing.“ September 8, 2025 CK Cora K Lead Box Office AssociatePerforming Arts, 11 - 50 employeesUsed the software for: 1-2 years. “This Software has a lot of features that can help from positions such as front of house staff to the administration to schedulers as well.“ May 2, 2025 CK Cora K Lead Box Office AssociatePerforming Arts, 11 - 50 employeesUsed the software for: 1-2 years. “They also changed so much in the newest update that has a lot of things as less intuitive (particularly the search function)“ May 2, 2025 ## Showing most helpful reviews Showing 1-25 of 98 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Melissa M. Manager Entertainment Used the software for: 2+ years ### "Momentus experience" January 8, 2025 4.0 overall the experience is a positive one - this is in part to a strong relationship with a third party consultant who is able to troubleshoot issues for us Pros it works very well as a venue management tool, taking the team from initial sale of space through to the event logistics and to settlement. Cons the CRM component is difficult to work with, coming from a Salesforce experience it does not have the lead and relationship management capabilities that I am use to and so we have had to change our processes to accommodate for using just one software platform Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) cost and need for stronger venue management system Review Source SG Sandra G. Events Operations Manager Government Administration Used the software for: 2+ years ### "Momentus Technologies- software that does exactly what you need." September 5, 2025 5.0 Onboarding was intense training, but it was worthwhile. Their customer success team is genuinely caring and able to attend to issues or concerns that come up, as well as able to offer and showcase other ways of using the software and its modules to fill needs as we present them. That is probably the most beneficial aspect aside from App Admin training, as having subject matter experts not only available but actively in touch to ensure that we get the most out of our Momentus experience is indispensable. Pros Momentus is a powerful tool for our organization that allowed us to streamline event management in the ways we were hoping for when we first looked to it as a solution for sunsetting a different software due to its age. Momentus offered not only replacements for the tasks that we already conducted via our event management software but also new and innovative workflows that allowed us to better align our business to the analytics that their reporting made easy to understand. The customer support during onboarding and since then has been excellent, with knowledgable staff as well as updates that created meaningful benefits to our users, alongside plenty of advance notice and ability to prepare for those updates. Cons We like to call Momentus a beast, not because it is difficult or particularly hard to work with but because it is complex and requires training beyond what we had internally required before. We've learned with time to better align our expectations so that when we onboard new staff, they understand what we learned with hours and hours of use. That Momentus becomes easier and more intuitive the more familiar you are with your role and it's ability to help you do that role. It is a behemoth with incredible amounts of information and abilities, which we have created over years of customization and data collection. This software requires effort because that's how you get the best results specific to your needs from that vast array of things it can do. Alternatives considered [VenuePro](https://www.capterra.com/p/237435/VenuePro/)[EventPro360](https://www.capterra.com/p/148194/EventPro360/) Reason for choosing Momentus Technologies It had all the functionality we were looking for and was customizable to an extent that we had not seen before. Switched from [FASTbook](https://www.capterra.com/p/127503/FASTbook/) Fastbooks was no longer being updated with basic functionality and could not keep up with the new needs of our organization. Review Source Response from Momentus Technologies (formerly Ungerboeck) September 8, 2025 Sandra, thank you for such a detailed and insightful review. We’re thrilled to hear how Momentus has helped your team streamline event management, replace aging tools, and introduce new workflows that align your business with actionable analytics. It’s also wonderful to know that our customer support and onboarding team made a lasting positive impression and continue to provide value as you grow with the platform. We appreciate your perspective on the complexity of Momentus as well. You’re right—it’s a powerful system with a lot of depth, and while that requires training and time, it’s rewarding to hear how your team has turned that investment into long-term value and customization specific to your needs. We’re grateful for your partnership and proud to support the important work your organization does. Thank you again for sharing your experience and for trusting Momentus as your platform. JP Janine P. Sales Manager Hospitality Used the software for: 2+ years ### "Not as good as it used to be but is probably the best option out there" September 8, 2025 3.0 Used to be great when the cons weren't an issue. Still works well for booking but I think the other items need to be addressed before I can give it higher than a 3 star rating. Pros It's intuitive, very user friendly, overall, it's a solid platform for booking and tracking events. If it wasn't for the cons (see below), it would be a 5 star platform. Cons A recent update made it so the headers on the contracts do not scroll with the contract meaning that any formatting requires you to highlight the text and then scroll back to the top to make the changes. Really a pain when you have multiple edits to make. I don't think having to request that as a new feature to put it back to how it was is not ideal. Hopefully enough clients have requested it to make it a priority to change it back. Also not a fan of having to have the WeTrack Risk on the front page if you're NOT using that service (which you requires payment for a subscription) as it was nice to see the contracting info on the overview tab and more convenient as well. It makes it feel like you're being forced to subscribe to a service that you don't want. Also, support used to be better. Having to go through the bot is time consuming when you've either exhausted the available help documentation and/or have something out of the norm that needs addressing. Fortunately, one of the support desk folks gave me an email to use to bypass all that as he is aware that I will only reach out if I cannot find anything to assist me with the issue OR it's something that needs to be done on the back end. Review Source Response from Momentus Technologies (formerly Ungerboeck) September 11, 2025 Hi Janine, Thanks for sharing such a thoughtful review — we really appreciate you taking the time to highlight both what’s working and where the experience could be better. We’re glad the platform continues to support your team with booking and tracking events, and we don’t want recent frustrations to overshadow that. Your note on contract headers and the shift with the overview tab is exactly the type of feedback our product team needs, and we’ve already passed it along. We also hear you on support — while the bot is meant to speed up common requests, it’s clear for seasoned users like you it can feel like extra work. We’re working to improve that so it feels like a shortcut, not a slowdown. We don’t take your comment about the product not being “as good as it used to be” lightly. We’re committed to earning back those extra stars by addressing the concerns you raised. Thanks again for being candid and for continuing to trust Momentus. RH Raafat H. Accountant Accounting Used the software for: 6-12 months ### "Efficient and User-Friendly Project Management Tool" June 6, 2025 4.0 Overall, Momentus Technologies offers a reliable and effective solution for project management. While there are minor bugs, the benefits outweigh the drawbacks. I would recommend it to small and medium-sized businesses. Pros The software interface is user-friendly and intuitive. It helped me organize my tasks efficiently and improved team communication. Cons Sometimes the mobile app crashes unexpectedly during important meetings, which interrupts workflow and causes delays. Additionally, the customer support response time can be slower than expected, especially during peak hours. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) We switched because Momentus offered better integration with our existing CRM and had more advanced reporting features. Review Source EM Edward M. General Manager Government Administration Used the software for: 2+ years ### "Improved our Event Cycle Beyond Expectations!" May 4, 2025 5.0 The experience has been fantastic. It has significantly improved our teams workflow and the overall lifecycle of our events. We've brought was used to be manually or offline processes into a more comprehensive pattern of inquiry to booking to contracting to advance and settlement. Pros They have a strong customer service model, exceptional ongoing maintenance & support, and the product allows for signficiant integration with other platforms and software pieces. Cons There was an extremely labor intensive onboarding and system buildout process. Though the Momentus team supported us throughout, it was far more time consuming and laborious than anticpated. Alternatives considered [Planning Pod](https://www.capterra.com/p/125947/Planning-Pod/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Momentus Technologies Momentus offered all the intergration capabilities and customization required to bring our various event lifecycle processes under one unifed platform. Switched from [EMS](https://www.capterra.com/p/232490/EMS-Scheduling-Software/) The previous system platform was no longer be updated to meet our ongoing operations and event needs, in addition the customer service model was extremely lacking on all fronts. Review Source CT Craig T. Assistant Director of Sales Events Services Used the software for: 2+ years ### "Craig loves him some Momentus!" September 6, 2025 4.0 There's the technology side and then the business management side and there's been challenges on both fronts, especially with my company. Pricing for the software has always been difficult to nail down. Beside the total dollar amount, it's always been a bit convoluted as to how you get to the final price. I say run that proposal/invoice through your Marketing Department to see what they think about it! Pros Am I commenting on the company or a specific piece of software? Maybe I'll touch on both. I'm a fan of the software they make! I can tell that new ownership and leadership is thinking more strategically and long term. Some recent changes have been challenging; however, I like the direction they're going and it's obvious you're investing in the future. I like how customizable Momentus Enterprise is. We've taken advantage of that more than most venues I think. We worked hard to push all financial information though the system which helps us from an event management and event analysis side of things. I the ESC product a lot. Such a big improvement over the old SOP. Lastly, I really like my customer support rep! She helps us a lot and she's always very responsive. Cons Formal tech support through the Support Center is hit or miss. Sometimes it's a homerun and very helpful; however, it appears the support team is overwhelmed based on their response time. I've heard this is not the case for the Momentus Elite platform. Equal to or greater than support is the installation and onboarding of new modules and/or updates to the software. We do not look forward to the four incremental upgrades each year like we used to. It seems there's always an issue that creates problems for the end users & local admins. We've been uniquely challenged with the upgrade to Momentus Pay 2. We are now measuring the repair time on that module in "months". My sense is you've got good people working on it but the technology is so complex and integrated with outside companies that getting to final solutions has been an issue. Onboarding new clients to Momentus is a giant challenge and I advise my counterparts to be cautious because I do think it's one of your weak spots. The learning curve with Momentus Enterprise is very long. Much long than your longest onboarding schedule. Onboarding a new client to Enterprise should be thought of in years because that's how long it takes to really get there. I wish things like Crystal Reports and high level Word Merge Documents could a simplified to a point where local admins could figure that out on their own without the need for special training. Getting Momentus to spit out a great looking client facing document has always been a week spot that requires significant time and funds to commission a "Custom Report". In general, today's technology has put massive capabilities into the hands of the average user and Momentus has certainly achieved that with Views & custom fields but we're not there yet with client facing reports (created by the end user). Review Source Response from Momentus Technologies (formerly Ungerboeck) September 8, 2025 Craig, thank you for such a detailed review—and for your passion for Momentus! We’re thrilled to hear that the flexibility of Enterprise, the improvements in ESC, and the support you’ve received from your rep have all made a positive difference for your team. It’s also encouraging to hear that the long-term direction of the company and platform is resonating with you. We also really value your candid feedback. You’ve raised important points about onboarding, report creation, and the complexity of upgrades and integrations, especially around Momentus Payments. These are challenges we take seriously, and your perspective helps us understand where we need to focus so the experience is smoother for both admins and end users. Your insights on pricing clarity and client-facing reports are especially helpful—we’ll share these directly with the teams working in those areas. We’re grateful for your partnership, your honesty, and your trust as we evolve Momentus. Thanks again for takin EM Emily M. Sales Contract Administrator Events Services Used the software for: 2+ years ### "Great Product, Not a fan of UI changes" September 8, 2025 4.0 Overall I think Momentus provides a great product that helps Event management run efficiently between departments. Pros Clean, sleek look, and easy to maneuver format. Customer Support is quick to resolve issues. I think it's a great tool for what it does. Cons I really do not enjoy the most recent UI changes. It has expanded most of the features I use making them multiple pages (I.e. activities) or putting it in a place that is more hidden when before it was in your face. I find it less user friendly. Honestly although the new UI is aesthetically pleasing, it really didn't improve anything. Review Source Response from Momentus Technologies (formerly Ungerboeck) September 11, 2025 Hi Emily, Thank you for your feedback and for being a longtime user of Momentus. We’re glad to hear you find the platform clean, efficient, and supported by a responsive customer service team—that’s exactly the kind of experience we want for all users. We also hear your concerns about the recent UI changes. While the goal was to modernize and simplify, we understand that moving features or spreading workflows across more pages can feel less intuitive, especially when you rely on those tools daily. Please submit examples of scenarios you're frustrated with using the Product Feedback tool in your resource center so we can best evaluate how to strike the right balance between design and usability, and that feedback goes directly to our product team. We appreciate your honesty and your continued trust in Momentus. We look forward to improving the platform along your side! SB Sarah B. System Support Specialist Events Services Used the software for: 2+ years ### "An essential part of our operations!" September 9, 2025 5.0 Overall, Momentus has become an essential part of our operations. It’s our primary software for event and venue management—a true one-stop shop that brings everything together in a single platform. We’ve successfully tailored the system to fit our workflows and organisational needs. Momentus empowers us to make informed, strategic decisions based on reliable data. For us, it’s more than just software—it’s our single source of truth. The customer support has been excellent. We have regular catch-ups with our Customer Success Manager, our Account Manager is always available when needed, and leaders from the executive team are genuinely open to hearing directly from their customers. Pros Momentus is our go-to platform for event and venue management. It’s a true one-stop shop—covering event planning, CRM, payments, reporting, and so much more. For us, it’s our single source of truth. From planning events and maintaining venues to making strategic decisions, we rely on the powerful analytics Momentus provides. Quality information in = quality data out! Cons A major benefit—and occasional challenge—of Momentus Technologies is its incredible flexibility and customizability. With the right strategy and governance in place, this adaptability becomes a powerful asset, allowing teams to tailor the platform to their exact needs. Review Source Response from Momentus Technologies (formerly Ungerboeck) September 11, 2025 Hi Sarah, Thank you for such an outstanding review! We’re thrilled to hear Momentus has become your one-stop shop for event and venue management and a trusted source of truth for your team. It’s great for others to look up to you and know the platform’s flexibility, analytics, and range of features are supporting both daily operations and strategic decision-making. We also appreciate your perspective on customization—while it can require governance, we’re glad it’s become a real strength for your organization. We’ll be sure to share your kind words with our support, success, and account teams, who will be delighted to know their partnership has made a difference. We appreciate you. Thanks again for the review. KW Kane W. Catering Manager Events Services Used the software for: 2+ years ### "A Great System IF You Commit To Using It Fully" September 4, 2025 4.0 From the start I have fully committed to using Momentus with best recommended practices. This has made my life immeasurably easier. The system helps coordinate catering, security, venue set up and services, and external providers such as AV, exhibition builds, and more in an effective and streamlined manner. The flexibility and customisation allows us to manage conferences, gala dinners, reunions, graduations, concerts, and many more types of events. There are aspects I have yet to explore that will assist with event attendee management, but I'm hopeful that these will be as effective as the other areas of the software. Pros Momentus is a great platform which allows "one single source of truth" for all of our events across multiple venues. The software is easily customisable to suit the needs of different staff and departments, and the reporting functionality is extremely valuable. Cons There are aspects of Momentus that can be confusing (especially to those who are less enthusiastic users of the software). There is also a lack of support in some areas. Add ons are built and then development ceases. There are also enhancements that should be standard and inclusive that require additional payments... Review Source Response from Momentus Technologies (formerly Ungerboeck) September 9, 2025 Kane, thank you for such a thoughtful and detailed review! We’re thrilled to hear that Momentus has become your “single source of truth” across multiple venues and that it’s helped streamline everything from catering to AV and security. It’s great to know that committing fully to best practices has made such a big difference in your workflow. We also hear you on the areas for improvement. We’re actively working to make the platform more intuitive for newer or less frequent users, and your feedback on support, add-ons, and enhancements is especially valuable. Our goal is to keep building on the foundation so that the value you get continues to grow over time—without creating friction. Keep giving us the feedback! Thanks again for your partnership. We're glad Momentus is making your life easier while supporting such a wide variety of events. Cheers to you for sharing your experience here. MY Michael Y. Business Systems Manager Events Services Used the software for: 2+ years ### "Jack of all trades" September 26, 2025 4.0 I’ve been in the event industry for over 23 years and have worked with USI/Momentus for more than 18 of those. I’ve had been very fortunate to have the opportunity to be part of several iconic venues in Sydney where USI/Momentus has played a key role in delivering thousands of successful events. Pros Momentus Enterprise is a highly flexible platform, and we have successfully leveraged its capabilities. When utilised effectively, it can serve as a powerful and versatile tool, truly a jack of all trades. Cons It's not the easiest software application to learn. Some users might get put off because how many moving parts there are to configure. Review Source Response from Momentus Technologies (formerly Ungerboeck) September 29, 2025 Hi Michael, Thank you for your thoughtful review. And, of course, for your long-standing partnership with Momentus! It's always great to hear that Enterprise’s flexibility has made it a powerful, versatile tool for your team and that it’s played a role in supporting so many iconic venues and events throughout your career. We also appreciate your note on the learning curve. With so much functionality available, we know it can feel complex at first, and feedback like yours helps us keep working toward a balance between depth and usability. We’re grateful for your trust over the years and proud to be part of your success. We appreciate you! AJ Alexis J. Asst. Admin. Entertainment Used the software for: 1-2 years ### "Exceptional and Handy " September 5, 2025 5.0 Pros The connivence of the Software and how you can manage so many things within your company needs, its a all in one on this software. Cons Can not use a back button to go to previous page as before the update. When you use the back it takes you back to the beginning of your set home page. Review Source Response from Momentus Technologies (formerly Ungerboeck) September 8, 2025 Alexis, thank you for your kind words! We’re glad to hear that the convenience of having so much functionality in one place is making a difference for your team. That “all-in-one” experience is exactly what we aim to deliver. We appreciate your feedback about the back button behavior since the update. Navigation matters in day-to-day use, and would love it if you would submit Product Feedback or a support ticket for this experience if you haven't already, so we can improve it for you and others. Thanks again for the review! FB Folashade B. Teacher Author Events Services Used the software for: Less than 6 months ### "Momentus Technology Review " June 2, 2025 4.0 I believe this is a great software to use for event planning. It is easy, but there are several technical issues that should be addressed and situated in order to make things easier. Pros Momentus Technology allows data insights, event management improvements, and customer service that is hands on and very helpful. Cons There are several issues pertaining to technology which prevents users from getting the most out of the software. Problems exhibited are disconnections, adjustments to headbands must be fixed, and I sometimes find myself using too many spreadsheets. Review Source LB Letícia B. Remote freelancer Human Resources Used the software for: Less than 6 months ### "Excellent software for any type of event" April 23, 2025 4.0 The software is very practical and easy to use, it offers great support and customer service, overall I am very satisfied with the platform and recommend it. Pros It works for any type of event, the software has a fully customizable tool allowing us to adapt it according to our needs. Cons Like any other platform, Momenus Technologies has its advantages and disadvantages. It is not allowed on all the devices I use and it needs to improve the issue of sending reports. Review Source TN Thulani N. Designer Business Supplies and Equipment Used the software for: I used a free trial ### "Comprehensive but complex." June 2, 2025 4.0 I would say there are limitations in customisation. It needs improvements regarding that and also upgrades. Pros I liked how I was able to customise reports and tailor the platform according to my needs. Its flexibility makes it easier to create memorable memories. Cons User customisation is a problem because I found it difficult to customise certain parts of the system. Some areas do not connect seamlessly . Review Source RJ Rhett J. Director of Events and Operations Events Services Used the software for: 1-2 years ### "Every tool you need, a good and a bad thing." July 6, 2022 5.0 I have really had a great experience. For me, I was lucky early in my experience to have some time to really explore and understand the system. Which has made it a great resource for me, and made the training process for me easy to pass on to others. Pros The functions and availability of everything that the system can do. It really does have everything. Cons Sometimes understanding and getting to a point where an average user can fully use the system is difficult. Because it can do so much it sometimes takes a great deal of training and self-exploration to really get a high grasp on the system. Would be nice if it was more user-friendly from the start. Reason for choosing Momentus Technologies I did not make the choice personally, but I am happy when I come into a facility and it is the system they use. Review Source IJ Irene J. Finance and Commercial Director Events Services Used the software for: 2+ years ### "Key Business Tool" December 15, 2023 4.0 Pros The end to end visibility of our business operations. We consider our system to be wrapped around our business, and our business wrapped around the system. It is the glue and key to our successful delivery of our venues and events. Cons We use full financials, however would not consider it to be a high powered financial tool like SAP or significant enterprise financial software. Review Source BC Brianna C. Assoc. Director of Summer Conferencing Higher Education Used the software for: 2+ years ### "Long Term UB User" October 20, 2020 5.0 My overall experience with Ungerboeck has been great! They are always so great to work with and helpful in realizing new projects and ideas that we may have for our institution. They draw upon expertise across different fields and really strive to enhance the user experience. They truly listen to what their customers want for a product. Pros I love how the software allows you the flexibility to tailor your process and workflows in the system to best fit your needs. It is easy to create steps, fields etc. that are needed to accomplish your company goals and improve efficiency across all levels within an organization including sales and marketing, booking and reservations, contracting, reconciling, budgeting, and forecasting. Cons What I least like about the software is doing the upgrades. They are necessary but can sometimes be cumbersome to go back through and double check all the functionality is working properly. The good news, is that you can do all of this through the test environment prior to upgrading your production site. Alternatives considered [EMS](https://www.capterra.com/p/232490/EMS-Scheduling-Software/) Reason for choosing Momentus Technologies Had better overall functionality. Review Source JL Jacquie L. Manager, Performance Facilities Fine Art Used the software for: 2+ years ### "Ungerboeck " October 27, 2020 4.0 My overall experience with Ungerboeck has been excellent; after using the system for a few years now I cannot imagine working without it. It really has changed how we work (for the better) and even our clients notice a difference with how much faster and easier things are for them as well. Pros Before Ungerboeck we were using excel to manage our bookings, contracts, and payments etc; changing to Ungerboeck has put all of this into one seamless system that has allowed us to streamline our processes. We are able to better track our clients, payments, contracts, bookings etc and the integration of all this information into one system saves us time on a daily basis. I enjoy the reporting features of Ungerboeck and how they were able to work with us to customize certain reports and processes for my department. Cons Getting the program up and running does take a lot of time and learning the system can be cumbersome, especially if you have never worked on software like this before. Being the administrator can feel like another full time job some days, especially when staff are having issues with the system or major changes need to take place. Review Source LT Lynda T. Events and rentals coordinator Religious Institutions Used the software for: 1-2 years ### "We love it!" October 10, 2019 5.0 We were using venue ops like an old faithful car, it drove fine, it did the job but that was it. Recently with more time and some personal training for Events Bookings with our team, we are finally switching venue ops into Ferrari mode! Learning more about its functionalities that were past what we would even think to ask about has led to increased efficiency as a team, better customer service, and next level team communication. Pros We love that it keeps all of our information in 1 spot. As a team that balances many internal and external booking sits vital to see how and when our spaces are being used and for those of use who are booking external events, it has been a huge gift to our team to be able to share easy communication about an event, before, during and after; to track clients and their events; and to stop having to search endlessly in paper files for the information we need. It has streamlined our internal systems incredibly! Cons The mobile experience still needs improvement. This is often the format we are using during an event or facility tour, and it makes the information harder to access or add to when on the move with a client. Reason for choosing Momentus Technologies n/a Review Source AC Austin C. Senior Event Manager Events Services Used the software for: 2+ years ### "Integrated User" December 23, 2020 4.0 Pros As a venue operator, the software seamlessly connects all of our internal departments from Events to Facilities to Security, and allows us all to communicate together without needing multiple formats, mediums, or different software to accomplish a proper event construction and implementation. - Internal Communication - Amount of Information to Communicate/Input - Construction around the entire customer journey of an event from Sales to Invoicing and everything in between Cons Aesthetics are slightly droll and bland - but this is a very minor complaint and recognizes that with v30 the aesthetics and layout are significantly improved from as recent as v19! Some limitations and lack of flexibility with customizing and constructing reports make for occasionally confusion report generation. Review Source GS Gus S. Event and Sales Manager Arts and Crafts Used the software for: 2+ years ### "Great for portfolio venue " October 2, 2023 4.0 Used to manage 6 venues and hundreds of events per year - did a great job but definitely need to resource it. Pros Very powerful, infinitely customisable. Great calendar management and event scheduling capaibilities. Cons Doesn't refresh as you type when searching, UX is outdated but functional. Steep learning curve to master. Review Source MM Monet M. Events Coordinator Performing Arts Used the software for: 1-2 years ### "Ungerboeck, The Gentle BEAST" October 27, 2020 5.0 Overall experience has been wonderful. The UB Team is aware and understands how intermediating the software can be, so they are with you during the learning process every step of the way. I've always felt supported and feel this will continues as the years go by. Pros UB is the ultimate communication tool, that's what's most attractive about this software. With some inputting on your part, it can track, hold and spit out reports with ease, but also with a quick glance inform everyone of everything happening in your space. Cons What will take time is learning how to operate UB, specifically as an Admin User. Remembering where to go and where to find certain things might be frustrating at times, especially if you want to know everything quickly. Since UB is a software like no other, you will have nothing to compare it to as reference, to create an ease of use in your mind. Review Source ML Megan L. Events Manager Events Services Used the software for: 1-2 years ### "Great tool for organizing event information" May 18, 2020 5.0 VenueOPS has integrated our event information and made it easy to make accessible to all staff. Communication is improved due to information being at everyone's fingertips. Pros This software gives you the capability of organizing all event information in one place which is extremely helpful when trying to keep everyone in your building informed and up-to-date. Cons Without the ability to have a staff member dedicated to setting up the system for your particular building, it can take awhile for all features to be discovered and utilized. This is an issue that not all buildings will face, but there is quite a bit a back work and training required to get started with this in the beginning. There are still features not being utilized yet. Review Source Response from Momentus Technologies (formerly Ungerboeck) May 29, 2020 Hi Megan! We're so glad to hear that VenueOps is helping your team stay on the same page! If at any point you'd like to schedule a call with us to train your team further, we'd love to help you all get the most out of the software! Feel free to email us at success@eventbooking.com or call us at (+1) 865.966.4900. Our Client Success Team would love to hear from you! In the meantime, our Knowledge Base is also a great resource: https://help.venueops.com Thanks for sharing your thoughts! Sincerely, The EventBooking Team SC Sunando C. Technology Advisor Events Services Used the software for: 2+ years ### "Comprehensive Event Management Platform" December 1, 2020 5.0 Very satisfied Pros Having seen the various versions of the product and the change in the way Ungerboeck is developing in the last few years, it's really great to see. The features have been significantly enhanced and it is the most comprehensive product for all Event Management needs. It covers from the CRM to the financials and if you are and Organizer it provides you with the complete functionalities to work with. Cons Duplication Lack of Workflow for approvals Review Source FP Faisal P. IT Manager Events Services Used the software for: 2+ years ### "Ungerboeck Exhibition option review" October 26, 2020 4.0 Pros Software has capability of handling complete Exhibition process from start to end. It is really user friendly and easy to setup. Cons Need to be more pro-active to include the most recent changes in the market. Licensing option need to be more flexible Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Review Source Similar Products Featured