# Discord Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Discord the right Community solution for you? Explore 533 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/240238/Discord/reviews

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Discord

4.6 (533)

[View alternatives](https://www.capterra.com/p/240238/Discord/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Discord

Ease of use

4.4

Customer Service

4.1

## Pros and Cons in Reviews

DK

David K

Head of CommunityMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years.

“It’s a very good program because it’s complete with everything needed for effective collaboration: direct messaging, calls, group messaging, file sending and an excellent server system.“

July 28, 2025

SJ

Stephanie J

AssistantEntertainment, Self-employedUsed the software for: More than 2 years.

“they have cyber bullying and harassment that is active and they do nothing, they send you a generic automated message of how you can go about reporting somebody but it only works one way there's no other options and no other individuals willing to actually do the work that needs to be done.“

November 13, 2025

TP

Tomás P

Software EngineerInformation Services, Self-employedUsed the software for: More than 2 years.

“I use it both for text and voice communication, and it has allowed me to participate, explore, and consolidate distant relationships with people worldwide.“

April 25, 2024

JR

Joe Felix R

EntertainerEntertainment, Self-employedUsed the software for: More than 2 years.

“There are a few things I'm not a fan of are the paid features. When you buy Nitro for roughly $10 a month, you get 2 server boosts for a server of your choosing, the ability to use Stickers/Emotes on any server, longer posts, and a 500mb upload limit. While these are good features, I'm not a fan of how it's locked behind a paywall when Discord is a free to use Application.“

October 3, 2025

VT

Victoria T

UnemployedInsurance, Self-employedUsed the software for: More than 2 years.

“Can stream applications and screens super easily to multiple people and they can join or leave call whenever or multiple people streaming simultaneously .“

July 9, 2025

Nayana S

network engineerComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years.

“Mainly i have a issue with the notification sounds, when we are in group chat with lot in active server overcome volume of notification. when we consider about the this need lot of performance and it affect to some old less powerful devices mostly it happen to me also once. and i think in here we need more privacy concerns because in here its not secure at all with harassment and i think this system need more security features .“

June 15, 2024

YL

Yoshio L

Amateur StreamerEntertainment, Self-employedUsed the software for: More than 2 years.

“This app has allowed me to stay in touch with friends and followers and aided in streaming.“

November 12, 2025

VT

Victoria T

UnemployedInsurance, Self-employedUsed the software for: More than 2 years.

“From their recent update, streaming has been lagging a lot and will lag or force close the application being streamed.“

July 9, 2025

## Showing most helpful reviews

Showing 1-25 of 533 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Eric P.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Discord for team communication"

March 31, 2025

5.0

We rely on Discord for team communications. Its been wonderful.

Pros

Team collaboration, video chats and ability to create channels.

Cons

Keeps prompting me to switch audio devices, but I can simply dismiss this dialog.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

A better team collaboration solution with grouping, permissions and channels.

Review Source

VR

Verified Reviewer  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Discord: The Best Casual Communication App"

September 25, 2025

5.0

Discord overall is a great software that I use every single day to connect with friends and do small collaborative projects. I recommend it to anyone with more casual needs and does not require enterprise level software and security. In terms of pure communication and features available, Discord perform far better than MS Teams, Zoom, or Skype. Best of all its completely free for most uses cases, and for those looking for extra features and personalization Discord Nitro is not a bad value for the money.

Pros

Discord is very easy to navigate and has a user interface that is intuitive and well-designed. It also has a lot of personalization that makes collaboration both personalized and responsive. The audio is always loud and clear, and it is ideal for informal conversations as well as meetings with teams. I really enjoy the ability to have group servers where you can organize channels by different topics or projects. Aside from that, sharing of files, images, and other documents is a breeze directly in chat, and collaboration is a breeze. In terms of Value of money 90% of Discord is completely free. The payed version Discord Nitro is not too expensive at $10. It provides more personalization, and larger file transfer sizes, but for pure communication is not required at all.

Cons

One drawback is that it is less dependable for private conversations due to the absence of robust security features or end-to-end encryption. Additionally, Discord isn't really made for business or professional use, so it doesn't fit in well at work. Another problem is that anyone can message you and search for your username, which raises security and privacy concerns.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Easier to make spontaneous discussions and much better structure in being able to make servers with different roles and section for different type of content

Review Source

DG

Damian G.  
CEO CTO  
Computer Software  
Used the software for: 2+ years

### "Best Caviour "

February 28, 2026

5.0

Pros

Easy of use, a lot of possibilities to use it, from just creating community to just work envirement.

Cons

For me useless monetization like animated avatars, backgrounds etc. i get they need to finance it somehow and maybe just im not a target.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Teams are just work env. needed something to fullfill more places

Review Source

VD

Void D.  
Freelance Artist  
Graphic Design  
Used the software for: 2+ years

### "Discord Review"

July 10, 2025

3.0

Overall it's still a program that I use every day, however that is more due to the lack of real competitors than loyalty. It used to be a program I loved, but it feels like every year it gets worse.

Pros

Discord is widely used so most clients and collaborators I need to speak with already have accounts. It has all the basic functions I need for communication - direct messaging, calls, group messaging, file sending, and a great server system.

Cons

The program has so many issues and glitches, in particular the mobile version. The devs regularly make updates to the program that don't make much sense, while neglecting real issues. The addition of an integrated AI that cannot be removed or opted out of also makes it very frustrating to use as an artist.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Skype had long since fallen out of popular use, and didn't have a lot of features that Discord did.

Review Source

PS

Peter S.  
Backend Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "My Discord review "

March 18, 2026

5.0

it’s a great app! I really loved it and will be glad to recommend it to my fellow techies to organize there events

Pros

Discord is a very great app! The ability to create a community and have sections for team collaboration and also set role for users.

Cons

It was really difficult to navigate as a new user, if more details user manual is available it will be awesome

Review Source

VR

Verified Reviewer  
Unemployed  
Insurance  
Used the software for: 2+ years

### "Perfect for Hanging Out Online with Friends"

July 9, 2025

4.0

Overall experience is great with Discord. Lot of server customizability, easy to keep in contact with friends either in groups or solo. Can all play games together and stream simultaneously.

Pros

Can connect with friends privately or in a group setting easily. Can send each other photos and videos, stream your games and screens. Can stream applications and screens super easily to multiple people and they can join or leave call whenever or multiple people streaming simultaneously . Unlimited call time and streaming time. Can video call with group of friends. Can share emojis in servers (if paying for their nitro).

Cons

From their recent update, streaming has been lagging a lot and will lag or force close the application being streamed. Even after turning off 'hardware acceleration' it seems to happen a lot amongst my friends and self.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Discord has more functions and nicer UI. Has servers, shared emojis, many more functions.

Review Source

OT

Octavia T.  
Designer  
Design  
Used the software for: 2+ years

### "Good for Collaborating"

August 6, 2025

4.0

I’ve had an overall good experience using discord for group messaging and private messaging. It’s been helpful for collaborating.

Pros

Discord allows a person to create a server or group chat with automated features. It allows for organized team collaboration. The private channels in servers allow you to customize who can view what and easily allow certain branches of a company or group to see specific content. It is a free platform.

Cons

You cannot make servers fully private, while they are invite only the links can be guessed. There has been connectivity issues. The moderation team on discord can be difficult to work with.

Switched from

[SkypeTime](https://www.capterra.com/p/173334/SkypeTime/)

It was a simpler product. Skype did not have as clean of a layout.

Review Source

Harsh L.  
SEO Executive  
Education Management  
Used the software for: 6-12 months

### "Discord is an amazing platform "

January 1, 2025

5.0

Before this, I used Slack; Discord is way better than Slack. These features include strong privacy control, screen sharing, high-quality voice, and video. All these things make Discord the best.

Pros

Discord is a perfect platform to communicate with employees. There are many things that I like the most in Discord that are: - User-Friendly Interface - High-Quality Voice & Video Chat - Organized Text Channels - Cross-Platform Support - Screen Sharing - Free Core Features - Strong Privacy Controls

Cons

Beginners can face some issues while using Discord, like a little complex Setup for Beginners. In Public Servers, privacy is a big concern. Sometimes Frequent Updates Disrupt Workflow Overall, it's a very good platform.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

The interface is little confusing and the voice chat quality is not good

Review Source

OW

Olivia W.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Educational/Work Experience "

May 29, 2025

5.0

Easy to set up, use and communicate with colleagues. Exceptional interface for both school and business

Pros

I love the organized setup and multiple channels for organizing different topics and groups. Highly functioning application.

Cons

I would love the aesthetic component to be more colorful, but as far as functionality; I have nothing to complain about

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

This was a better price for my purposes, and easy switch

Review Source

JT

Joseph T.  
Photographer and Videographer  
Events Services  
Used the software for: 2+ years

### "Awesome too when mastered"

June 3, 2025

5.0

An excellent tool, very powerful which helps to do a lot when doing work with a team but however it can be overhwhelming

Pros

IT's a nice way to do voice chat with people. You have good integration with third party bot which is nice

Cons

There are too many thing, it might be very hard to master when you first try to operate a server. An unboarding could be done to help make it better

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

The free plan on slack was having way too many limits

Review Source

NH

Nawal H.  
Director  
Education Management  
Used the software for: I used a free trial

### "Excellent Communication Platform for Gamers and Teenagers"

July 3, 2025

5.0

It would be great if the free version allowed more than 2,000 words and supported larger video and image sharing sizes.

Pros

Discord is simple to use. It is straightforward and was the first resource teenage students turned to during the pandemic to join study groups and preferred it to Zoom. In addition to being the go to application for gamers.

Cons

The free version does not allow for more than 2000 words and the video and image size allowed to share is small.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Discord is more organized and allows for more support to gamers than WhatsApp.

Review Source

JA

Joao A.  
Manager  
Consumer Electronics  
Used the software for: 1-2 years

### "The concord of Discord"

December 16, 2024

5.0

Excellent option for smartphones, for sharing information within a created interest group. Easy to use.

Pros

I like the ease of use and organization of information.

Cons

Not having an option to operate through a browser, without requiring the application to be installed on a computer.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

whtasapp is very confusing. A person has many groups and there are many notifications and little organization of information. Discord allows group communication and organization of information

Review Source

MB

Martin B.  
Co-Founder  
Entertainment  
Used the software for: 2+ years

### "A free alternative to Slack and Teams"

September 11, 2024

5.0

I'm a fan of Discord, and have been using it for 6+ years. We've switched to Discord from Slack and never looked back

Pros

Free powerhouse alternative to Teams and Slack. Has a great ecosystem of bots and tools, that are all affordable.

Cons

The DMs are outside the Server experience, taking a bit more time to find your team mates and colleagues.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Slack is overpriced and too robust for agile teams. Discord is completely free to use.

Review Source

VR

Verified Reviewer  
Sales Engineer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Making a world away feel not so far."

July 7, 2025

5.0

I used Discord for over a year during a long-distance relationship, and it worked surprisingly well. Being able to jump in or out of a call is amazing and being able to share screens or watch things together helped us feel more connected despite the distance.

Pros

I really like the way Discord organizes conversations into channels. It makes it easy to navigate, stay on topic, and connect with different groups all in one place.

Cons

There are occasional connection issues or crashes, especially when switching between devices or using certain features like voice and video calls. Notifications don’t always sync properly across platforms, which can make it easy to miss messages. These bugs don’t happen all the time, but when they do, they can interrupt the flow of communication and make the experience a little frustrating. I’d love to see these technical issues improved for smoother, more reliable performance.

Review Source

Brendan B.  
Coach  
E-Learning  
Used the software for: 2+ years

### "One of the best communication apps out there. Discord is "Burning Man for Gamers.""

May 4, 2025

5.0

Overall positive. I use it daily for gaming communication, professional networking, and personal communication.

Pros

The ability to create a customized server for specific purposes or various different purposes.

Cons

The monthly cost is quite expensive for what it offers, i.e., value for money is not quite there.

Review Source

EA

Elise A.  
Patient Navigator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Endless Opportunity for Large Team Collaboration"

November 6, 2024

5.0

Discord has been extremely helpful in remote work within my company, which came as a big surprise to me originally. We use it daily for everything from quick conversation to more in-depth team meetings.

Pros

Discord has everything I can think of when it comes to team collaboration. I love the ability to have unlimited group chats, unlimited servers for the purpose of holding meetings, pinning messages, and tagging members.

Cons

There have been issues in the past trying to make the notifications work for the mobile phone. It has worked best on a desktop/laptop.

Review Source

VR

Verified Reviewer  
Musician and Music Producer  
Arts and Crafts  
Used the software for: 2+ years

### "Discord Review - Great Chat and Messaging, Poor Advanced Audio"

December 24, 2024

5.0

Pros

Easy to use, options to share files are easy, video streaming is great too for the most part.

Cons

Audio experience when sharing application audio is poor - frequent cracking and popping and needing to restart video streams. Poor integration with third party audio cards.

Review Source

Enish S.  
Project Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Discord: A Powerful Tool for Community and Communication"

December 1, 2024

4.0

Discord has been fantastic. It's my go-to platform for staying connected with friends, engaging with like-minded communities, and even managing work-related projects.

Pros

I love how seamlessly it combines text, voice, and video chat, all while providing options for server customization with roles, bots, and integrations.

Cons

some advanced server customization options require a Nitro subscription, which for me is a drawback for smaller communities on a budget.

Review Source

VR

Verified Reviewer  
Development  
Computer Software  
Used the software for: 2+ years

### "Review of Discord"

March 10, 2025

5.0

In other words, awesome, it is best for video calling and collaborative work.

Pros

Videe calling for long hours, without any packet loss is the best thing to experience.

Cons

Notification sometimes distracts me, but everything is superb.

Review Source

AT

Aji T.  
Barista  
Hospitality  
Used the software for: 2+ years

### "Discover discord "

March 12, 2025

5.0

Very fun and easy too use anything is possible through it

Pros

That I can call and text friends for free

Cons

That it can be a limited experience on file sizes

Review Source

HS

Hussein S.  
Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Perfect for gamers"

April 8, 2025

5.0

Pros

The simplicity and portability of using this app

Cons

I wish it was accessible via carplay in the vehicle

Review Source

MW

Margaret W.  
Student  
Alternative Medicine  
Used the software for: 1-2 years

### "Anonymous Chatting and Play"

March 6, 2025

4.0

I use it mainly for school. I have tried to join other groups but find the lack of personal connection kind of weird.

Pros

It has a lot of people on it so easy to start groups at college or based on personal interest

Cons

It seems like there are a lot of paywalls and limited ability to explore groups outside of your personal social sphere

Review Source

KO

Kathleen O.  
Myself  
Retail  
Used the software for: 6-12 months

### "Billing Until Death Do You Part"

June 21, 2025

1.0

It is a good platform if you are using it. Way too expensive for what I wanted it for so it wasn't worth it for me.

Pros

Discord is great if you wish to have it for the rest of your life as it is IMPOSSIBLE to cancel subscriptions!!

Cons

Keep billing even after cancelled. I have tried for the last 3 months to cancel and stop billing. Now my account is disabled and I can't even log in but I am still getting billed.

Review Source

RA

Rayhanali A.  
Master's Student  
E-Learning  
Used the software for: 2+ years

### "Really great for group calls and messaging"

February 11, 2025

5.0

Got introduced to Discord from a former colleague, and it is really good for group calls. The connection is really fast and seamless thus we rarely experience any lag.

Pros

Easy to use, fast and smooth connection for calls.

Cons

Sometimes it crashes, or the loading process takes too long.

Review Source

JJ

Jamilia J.  
Music Instructor  
Fine Art  
Used the software for: I used a free trial

### "Discord review "

January 30, 2025

5.0

My overall experience is great! I’m able to sign up for free classes and meet new like minded people.

Pros

It’s free and I’m able to connect with so many people.

Cons

I do not have any complaints about Discord at the moment.

Review Source

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