# MyCarrierTMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MyCarrierTMS the right Logistics solution for you? Explore 108 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/239697/MyCarrier/reviews --- MyCarrierTMS 4.7 (108) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MyCarrierTMS Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews Robert S Shipping ManagerChemicals, 11 - 50 employeesUsed the software for: More than 2 years. “Allows me to get my job done a lot faster, allows me to know the freight cost all at one time also get with classing freight.“ August 13, 2025 AB Alex B Account ExecutiveTransportation/Trucking/Railroad, 10,001+ employeesUsed the software for: More than 2 years. “This limits the customers ability to use this platform as a one stop shop tool, it also does not allow them to have visibility of these type of shipments as well.“ December 9, 2021 AS Abraham S SupervisorAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “I also like the fact that in an even of a mistake made or for the sake of just adding more freight to any load the simplicity of the platform to allow you to edit.“ August 18, 2025 ML Michael L SalesWholesale, 51 - 200 employeesUsed the software for: More than 2 years. “I don't care for the appearance of certain forms that are printed sometimes.“ December 9, 2022 AP Alex P logistic representativeBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: 1-2 years. “It was a great milestone to get the direct accounts with LTL carriers and to connect them to TMS.“ August 22, 2025 VD Vince D Logistics CoordinatorBuilding Materials, 51 - 200 employeesUsed the software for: More than 2 years. “Maybe I'm not seeing this feature, it seems like something that should/would already be there. As it is, if a customer makes any last minute changes to a delivery that requires a new pickup date, I need to call the carrier and go through that whole process.“ March 15, 2022 KC Kelly C Customer Service RepresentativeIndustrial Automation, 11 - 50 employeesUsed the software for: More than 2 years. “My Carrier has made my job so much easier. “ August 13, 2025 JP Jennifer P Shipping CoordinatorPackaging and Containers, 501 - 1,000 employeesUsed the software for: 6-12 months. “Really the only thing I don't like is the "pop up" which appears after you select your Carrier and begin schedule pickup function. “ February 7, 2022 ## Showing most helpful reviews Showing 1-25 of 108 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeremy K. Office Manager Construction Used the software for: 1-2 years ### "MyCarrierTMS has been a great timesaver for everyday shipping!" August 13, 2025 4.0 Overall works great with limited down time or issues. Easy to compare prices between carriers. Worth paying for if you can. Pros Easy to use and link your carriers. Fast on implementing new features. Easy to add items you use everyday. Cons So far really haven't had any cons with the site. We wish you had more history on the free version, like 30 days instead of 15. Review Source Response from MyCarrier August 29, 2025 Hi Jeremy, Thanks so much for the positive review! We love hearing that MyCarrier is providing a positive experience for you and your business. - The MyCarrier Team SA Shelly A. Admin Assist/Shipping Clerk Building Materials Used the software for: Less than 6 months ### "Very user friendly but needs some extras" February 7, 2022 4.0 Pros I love that I can quote and dispatch it all in one place! Also love the calendar feature for tracking. Cons The Old Dominion Logo is too small to really see what it is on the labels and BOL and it doesn't say Old Dominion On the labels, I write it in. Also, I wish there was a function to be able to quote and dispatch UPS and FedEx Ground also. Switched from [Kuebix TMS](https://www.capterra.com/p/153783/Kuebix-TMS/) My rep \[SENSITIVE CONTENT\] kept telling me I would love it if I gave it a chance, and I do! Review Source PN Patricia N. shipping clerk Aviation & Aerospace Used the software for: 2+ years ### "WDC Review" February 7, 2022 3.0 It's very efficient, Pros Ease of use, clarity, all carriers covered for shipments Cons Later in the day, some timing issues pop up with certain carriers.. Review Source CL Calli L. US OPERATIONS COORDINATOR Construction Used the software for: 2+ years ### "Great Service and Quality" August 22, 2025 5.0 Everything always runs smooth, between the set up and training of the program and how easy it is to get ahold of a team member if there are any questions. Pros I love how easy the program is, Also the ever since we got the invoice hub added to our package it has been a life saver for us to see where a lot of fees and over charges were happening. Cons love Everything except for you are not in Canada yet, other then that I have no complaints on the program. Review Source Response from MyCarrier August 27, 2025 Hey Calli, Thank you for taking the time to share your review! You mentioned shipping to Canada, and we’re excited to let you know that you can now ship into and out of Canada in MyCarrier. If you’d like a quick walkthrough or need assistance, please reach out to support@mycarrier.io - we’d be glad to help. - The MyCarrier Team AS Angie S. Shipping and receiving manager Consumer Goods Used the software for: 1-2 years ### "Great Platform" August 13, 2025 4.0 Very positive experience. Useful platform that fits most of my needs. Still not completely happy with my "free" options. Pros All my freight carriers in 1 place. Shows all of my carriers and the competitive rates. Will let anyone I know that needs this kind of platform. Cons We went to the free version and now my options are extremely limited (which I understand) but the one thing I really need are unavailable, BOL correction. Review Source Response from MyCarrier August 29, 2025 Hi Angie, Thanks so much for leaving us a review! We noticed you mentioned BOL correction, which is included in MyCarrier today up until you dispatch a shipment. If you have any questions, please feel free to reach out to support@mycarrier.io. – The MyCarrier Team LC Luis C. Dallas DC Manager Furniture Used the software for: Less than 6 months ### "Great Software" May 31, 2022 5.0 I was a little hesitant about switching over to MyCarriersTMS because I've been using ABF and creating everything I need off of their website for the last 14 years and I got really comfortable with it. After using your website for the past month, I've learned to navigate my way through and accomplish everything I need with ease. And like I said before, we've saved a lot of time and money in that short amount of time. Pros I like that everything is centralized and I can get everything I need without having to enter the same information multiple times. The color coding on the homepage allows me to know the status of a shipment with a simple glance. And we've saved hundreds of dollars in the short amount of time that we've been using this program by being able to shop freight prices. Cons We sell various sized markerboards and they're generally shipped loose in cartons. The only thing that I'm still getting used to is having to create a different H/U for every carton. I think that if you're adding another commodity you should be able to add dimensions without having to change the handling unit. Review Source Response from MyCarrier August 22, 2022 Luis, Thank you for the feedback. We always appreciate hearing directly from our users. If you ever have any questions, feel free to reach out to us directly - live chat or you can respond directly to me. Marc CB Charles B. Enterprise Account Executive Logistics and Supply Chain Used the software for: 1-2 years ### "TMS helps make shipping easier and more efficient. TMS system will save you time and money!" December 10, 2021 5.0 I really like the TMS System and I feel it is a necessary tool for shipping. When it is fully in use, it allows everything to be done easily and gives everything needed to know status and create documents all i77015041900 n one place. The best part of the experience is the availability of customer service. They are quick to respond and know exactly what is needed to resolve the issue quickly. They are a big asset to this system and all have been really good in making this process easy. Pros The Calendar View and the Google Maps Feature. I feel the Notification of shipment status and knowing where to ship are missed a lot by my shippers not utilizing the TMS system. Having these features available through the TMS has shown a difference and now my shippers using this system know more about their shipment and their customers. Cons I wish it was more user-friendly. A lot of my shippers like Kuebix more because it works like an App on an I-phone. It is almost "Dummy-Proof" on how to use as one of my shippers put it. With the TMS, it seems to be a larger learning curve and I keep running into issues where the shipper gets stuck and they stop using the system. If able to use more like starting up an App on your phone I feel will help get more shippers using on a regular basis. Review Source AB Alex B. Account Executive Transportation/Trucking/Railroad Used the software for: 2+ years ### "MyCarrier TMS Review" December 9, 2021 5.0 My experience has been excellent, I now have a tool I can present to my customers to save them time and headaches and help them overcome challenges that some of them did not realize they had. This offering helps me to further build my relationships and trust with my customers who see the benefits of using the platform. Pros This software offering helps the efficiencies of a business in a number of ways no matter the size of business or volumes of freight they ship. The main impacts being but not limited to live tracking and visibility of their shipments, accurate quoting, minimum billing errors and the have access to their data. The platform is very user friendly and most customers are able to pick up and start using after the 1st demo. The integration process is easy and backed with support with a click of a button. Cons My main disappointment has been the inability to book outbound collect shipments on this platform. This limits the customers ability to use this platform as a one stop shop tool, it also does not allow them to have visibility of these type of shipments as well. There are many customers in my market who ship 50/50 prepaid versus collect, it makes no sense for them to use this platform for prepaid shipments and then carrier websites for the collect shipments. Reason for choosing MyCarrierTMS While I did not choose this product over another, it is easy for me to compare this product to the other similar products in the market. I can easy show the customers what features this platform offers that others do not. Review Source SV Sean V. Buyer & Logistics Wholesale Used the software for: 2+ years ### "MyCarrierTMS is easy and very effective. " December 8, 2021 5.0 We have saved quoting time, and improved our customer service working directly with carriers (rather than 3PL middlemen). We have improved our rate negotiations with our carriers with better lane data and analytics. Pros This software saves so much time. Anyone can get quotes from all our accounts in moments. That data is saved and accessible by others, so it is easy for different departments to work on various steps of a shipment if needed. The reporting tools are fantastic for looking into costs, savings, lane data, and activity. The technical support staff is top notch. Cons Software is fairly simple to use. I hope to see more levels of users in the future (we have multiple locations so in order for a sales rep to look at options at all locations, they by default have access to carrier settings. I'd like to protect that from accidental access). Review Source VD Vince D. Logistics Coordinator Building Materials Used the software for: 2+ years ### "Fast and Easy " March 15, 2022 5.0 I came into a Logistics Coordinator position with absolutely zero experience in this field. Using MyCarrier, I was able to quickly learn the function of my new position, and it made the whole process so easy I was able to handle my job fully within only a couple days. Pros MyCarrier makes the scheduling portion of my workflow incredibly fast and easy. In the one time I had to reach out to their customer service chat, they responded quickly with a solution to the error message I was getting. Cons Nothing major, a couple features I wish was were there would be the ability to change the ship date while on the Carrier Selection page rather than going back a page to change it, and then forward. The other would be the ability to cancel a pickup directly from MyCarrier. Maybe I'm not seeing this feature, it seems like something that should/would already be there. As it is, if a customer makes any last minute changes to a delivery that requires a new pickup date, I need to call the carrier and go through that whole process. Review Source DW Dereck W. Inukshuk Logistics Wholesale Used the software for: I used a free trial ### "Frist Time User " December 8, 2021 4.0 I'm very pleased with My Carrier . The turn around time to get a quote back to my customer was cut down from a 2 hours to 30 min. So with a team of 4 on this program, we are about to get more order shipped out a lot quickly than before. Pros It so nice that you do up one quote and all of the LTL carrier that you have set up under you profile instant have your quote done. Cons The only issue that I have is logging onto the site , that is take some time ( 10 sec) to open up. That could be my computer issue not this site. Reason for choosing MyCarrierTMS My Estes Account Rep send me a invite to My Carrier . She was saying how much time it would save me and it did. Review Source Response from MyCarrier February 3, 2022 Dereck, thank you for the feedback. We value all of our customers feedback. If you continue to have slow logins, feel free to contact support through our live chat. Application performance is a top priority for us. BH Bill H. VP Business Development Business Supplies and Equipment Used the software for: 2+ years ### "Best Rate Retrieving Product I've Used!" April 21, 2022 5.0 I use it every day and have been very pleased with the ease of use. Pros In less than 1 minute I can get a range of quotes for any shipment I have including expected delivery time. Cons On rare occasions I have trouble logging into the site. I'm not sure if it's when the internet is sluggish or if they may be doing an update or something. Review Source DB Donna B. Executive Sales Rep Logistics and Supply Chain Used the software for: 2+ years ### "Saia Sales of TMS" December 9, 2021 5.0 Very happy and successful with Mycarrrier TMS--customers are very pleased with the software and happy that we freed up some of their time. Pros Showing the dashboard to my customers is very helpful and by demoing it that can understand it a quick glance how much time this will save them. Cons The item that I like least is the fact that we do not have a demo screen for customers. Review Source LB Lynda B. Operations Glass, Ceramics & Concrete Used the software for: 2+ years ### "My Carrier TMS" January 8, 2022 5.0 This software saves a lot of phone time our customer service used to have to contact the freight companies. Also we don't have to worry about going to several different websites to schedule our pickups. Pros We can schedule our LTL freight on line with one interface to all our freight carriers. Cons There are times when you are first adding customer names and addresses where it can be cumbersome when you have multiple locations. Once you understand the process it is very simple to implement. Review Source KT Kendra T. BDE Transportation/Trucking/Railroad Used the software for: 2+ years ### "MyCarrierTMS review from ltl carrier" December 10, 2021 5.0 Using the data from my customers quotes/shipments I am able to have an intelligent conversation with customers about where their shipments are moving as well as identify target areas. Pros This system is very easy to setup. My customers love they can quote, ship, track, get documents, etc all in one spot. The time saving to our customers invaluable. I just met with accounting and shipping at a customer location that is so excited to be able to use the same website for all their necessary information. Cons From a rep's perspective it has all the info we need to be able to capitalize on the information entered by our customers to work to be more competitive and gain market share. I am unable to think of any features I dislike. Review Source cR cody R. sales Construction Used the software for: 2+ years ### "Good Freight brooker site." January 13, 2022 5.0 I use this system daily, and have gotten use to this software. I would recommend it to anyone. Pros ease of access. its very easy to save quotes. Cons Would be nice to have more general info on shipping. the site is geared more towards warehouse/logistic smart people. It takes several googles for sales people to understand the shipping language sometimes. Review Source NE Natalie E. Estimator Printing Used the software for: 1-2 years ### "Great tool!" January 10, 2022 4.0 Pros This is very user friendly -- basic information allows me to determine an estimated cost for freight delivery Cons I use this basically for estimating freight costs and transit times -- works well for what I need! Review Source RS Roger S. Sales Transportation/Trucking/Railroad Used the software for: 2+ years ### "Best software on the market" December 10, 2021 5.0 great. Pros quick rate quote, multiple carriers integrated. Cons add more carriers to the list and continue to add new features. Review Source VP Vlad P. Transportation Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great Software" February 10, 2022 5.0 Great and easy way to find carriers as well as multiple carriers to choose from. Pros Easy to use. I love how easy it is to input everything that you need and how it gives you multiple carriers to choose from. Cons Tracking is not updated regularly and is not very descriptive. Review Source PJ Patricia J. CUSTOMER SERVICE /LOGISTICS SUPERVISOR Building Materials Used the software for: 1-2 years ### ""Happy Using MyCarrier TMS" " February 9, 2022 4.0 Everyone needs more time in their day to day business adventures. Overall Experience is the fact it saves me time and allows me to focus on other tasks and customers that I would otherwise not be able to help. Pros All my carriers are grouped together on one screen with our company tariff entered for each carrier. This allows me to choose the carrier I want to use, quick and easy to use, it saves me a lot of time, and frees up space on my computer. Cons The " Accessorials" do not list all the options I need : " freeze protection", Review Source BA Brent A. Account Executive Transportation/Trucking/Railroad Used the software for: 1-2 years ### " MyCarrierTMS Review" December 9, 2021 5.0 Great experience, great support. Great sales tool Pros Ease of use and reporting capabilities. Not Cons Not having truckload feature until recently hurt Review Source SJ Stephen J. Director of Business Performance Business Supplies and Equipment Used the software for: 1-2 years ### "PTAC Crew - My Carrier Review" March 28, 2022 5.0 We have had a great experience! Pros We have found that the software integrates very nicely with our operations, and we love how cost effective it is. Cons We are not able to pull much accounting information above and beyond freight quotes. Review Source tD todd D. INSIDE SALES Oil & Energy Used the software for: 1-2 years ### "shipping with ease." January 4, 2022 5.0 the benefits for me is being able to see the prices on a quote from all the carriers and able to save my company money on shipping Pros my carrier is easy to use and navigate. the best shipping site i ever used Cons the least thing i like about the software is sometimes my saved ship to customers dont show back up when i type them in. Review Source BR Brandon R. Logistics Manager Machinery Used the software for: 6-12 months ### "Miura Boiler" February 1, 2022 5.0 Overall I am very happy with the TMS System Pros I enjoy the ease of use and the ability to track and run reports on performance and shipping lanes. Cons there are a lot of down times, and if there is issues with any of my carrier sites, without a error notification Review Source aW angela W. A/R - HR Packaging and Containers Used the software for: 2+ years ### "2022 Review" April 12, 2022 5.0 i actually really like it i use if more to get the daily charges Pros it's very user friendly everything i need is on one screen customer service is great Cons on the quote history where all the information is, i can't see the PRO# Review Source Talk to a Capterra advisor for free and get results within 15 minutes.