# Planview IdeaPlace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Planview IdeaPlace the right Idea Management solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/239636/Spigit-Idea-Management/reviews --- Planview IdeaPlace 4.4 (49) [View alternatives](https://www.capterra.com/p/239636/Spigit-Idea-Management/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Planview IdeaPlace Ease of use 4.2 Customer Service 4.6 ## Showing most helpful reviews Showing 1-25 of 49 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeannine J. Global Content Manager/6 Sigma Deployment Manager Used the software for: 1-2 years ### "I love the tool. It's incredibly easy to use - very intuitive, nice clean interface & easy to learn." May 3, 2018 5.0 Pros It's not too complicated. You can ramp up very quickly on a learning curve. Once you've done 1-2 Challenges, setting one up is "old hat". Cons The only thing that I haven't tried, because it seems too daunting, is to try a local language specific challenge. So far we've only run them in English. Review Source VR Verified Reviewer CEO Used the software for: 2+ years ### "Excellent Innovation Management Tool" June 14, 2018 5.0 Engagement - we're getting 30+ plus engagement now Cultural change Communication Idea Management Pros If you are looking to crowdsource ideas and insights, it's the complete product. People across the business from all different backgrounds - call centre agents, van drivers, sales people, engineers, they all use it and the feedback has only every been very positive. Unlike other tools in the same category, it's not just about collecting ideas. There's functionality in the system to manage the end to end lifecycle of ideas. Collecting more and more ideas simply isn't sustainable. You need to demonstrate the process works as well. Cons I'm splitting hairs because all mature, enterprise scale software packages have corners of the product which are clunky or hardly used and Spigit is no exception to that rule. Review Source Peter M. Project Manager Real Estate Used the software for: Less than 6 months ### "Spigit platform has provided multiple uses for our company; however, it could be more robust." June 7, 2018 3.0 E-platform to capture project details and assess project validity. Also, successful completion of innovation challenge with ideas that will bring savings to our business. Pros I was able to self-teach myself how to navigate and configure the software. It also works great for idea management and progression- the voting and collaboration is a powerful tool that provides quick feedback. We've been able to use the platform for both Innovation Challenges and as a Project Tracker. The project section of the site captures key Initiation details about each project and enable us to review and assess validity of each proposed project. Cons The terminology; a definitions manual would be great to explain the community hierarchy and roles within the system. The admin training provided was very basic; it would be good if it was more specialised and not just targeted at beginners. Review Source AB Anna B. Sr. Ecosystem Innovator Consumer Goods Used the software for: 2+ years ### "The platform that innovation managers should definitely consider!" July 8, 2016 5.0 I have been working with the Spigit platform for a few open innovation challenges and programs within my innovation-related roles in two large corporations. Having experience of partnering with Spigit and a few of its competitors, I would definitely recommend Spigit among all of them. This platform is flexible enough to provide you with good basis for your open innovation initiatives both within your organization and with the external innovation community. It allows you to manage challenges/programs end-to-end just using one platform and its online functionality. It definitely makes your work easier and less time/effort consuming! Pros \- end-to-end management of challenges/programs (application management -> evaluations -> ranking -> selection) - community management, including voting and comments - great support from Spigit managers who are always ready to give you a good piece of advice - sophisticated reporting system (you can get any information you want, however sometimes it is not very straight-forward :) ) Cons As any platform, Spigit has some bugs that are normally being fixed by the team very quickly. Some additional functionality might be useful (task assignment based on multiple conditions, geography, etc.) More user-friendly reporting (sometime it takes time to understand how to to do this or that report) Review Source Response from Planview July 8, 2016 Anna, it's been a pleasure working with you as a customer. Thanks for helping us spread our software to the innovation community at large. Keep the feedback coming. SH Sarah H. Former Director Product Strategy Used the software for: 1-2 years ### "Spigit powers our user-driven innovation - great combo of proven flow models & local flexibility" May 2, 2018 4.0 Aligned resources to strategic goals Increased customer engagement and satisfaction Inspired creative problem solving and quantifying value to users Pros Scalable and sustainable - enabled us to engage at a scale simply not possible without innovation and in a way that is sustainable in terms of resources and integration back into the business - also very intuitive to end users - our crowd loves getting onto the platform to collaborate. Best part of Spigit is their Customer Success model - you aren't just getting a crowd-sourcing innovation platform, you are getting a true solution with strategic support from folks who are experts in their field and dig in to understand your specific goals and challenges. Cons The admin side is a little less intuitive / takes some training and time to get comfortable. Fortunately they have amazing resources available - from online content to a comprehensive knowledgebase to highly responsive support team to customer success managers who are always in your corner, you can always get what you need within 48 hours - often faster. And the in person training gives you a chance to be hands on with the software so you can retain what you are learning. Review Source ME Michael E. Business Planner Used the software for: 1-2 years ### "Spigit has helped us engage our team members in a new and exciting way - every idea matters!" June 14, 2018 5.0 Pros The software is fairly easy to use and navigate from a user's perspective. It has a somewhat similar feel to other social medial platforms and appeals to team members in this way. I really appreciate the ability to generate customized reports during and after challenges as well within Insights, the analytics platform of the Spigit software. This allows for open communication to sponsors around participation from the crowd and can signal a need for additional communication if challenge activity is low. It is very interactive overall and makes for a fun user experience while posting ideas and collaborating with others! Cons From an Admin perspective, there are some fields that are "locked in" the idea submission form, which can be frustrating at times when sponsors don't want those visible to team members for their particular challenge. There are also some features like conditional drop downs that aren't currently unavailable that would be helpful to have for certain challenges. Review Source VR Verified Reviewer Marketing, US Vaccines, Zoster Pharmaceuticals Used the software for: Less than 6 months ### "Fantastic experience to easily and quickly share ideas across different business unit functions" November 3, 2017 5.0 Engagement across business functions and stakeholders Pros The ability to easily create feedback sessions that are customized to the business need. For instance, survey questions can be free form vs. multiple choice; individuals can be tagged to receive feedback on certain categories; we can add unique pictures or change the time a challenge runs. It's super easy to use and has so much functionality. It supports deep engagement across teams and stakeholders and all the added functionality (such as email alerts for tagged posts or metrics to see how many ideas have been upvoted) make it a fantastic tool. Cons This software is great and can think of no improvements. Maybe the only suggestion is to have a functionality to allow for anonymous feedback - however, this should be up to the administrator of a challenge/idea to permit anonymous responses or not. Review Source Edwin M. Assistant Manager Open Source & Strategic Projects Sporting Goods Used the software for: 6-12 months ### "Very responsive and supportive team! The platform is very user-friendly and intuitive." May 1, 2018 5.0 Connection to remote employees is very valuable to our organization. Increases visibility to decision making and engages employees in the decisions made. Pros The platform is easily customized to suit your needs, and is a great way to drive engagement. It's an engaging way to connect disparate teams to decision makers. Cons The back end functionality can be more user friendly; it uses Spigit vocabulary that isn't necessarily intuitive. Review Source VR Verified Reviewer Section Manager Defense & Space Used the software for: 6-12 months ### "Spigit has been an excellent partner to work with" May 2, 2018 5.0 Pros The support team is excellent. Spigit has also accommodated a variety of unique requests from my company due to our specific business needs. Cons The UI/UX looks dated and could use a significant refresh. The administration panel is not entirely intuitive. Review Source VR Verified Reviewer Future Leaders Program - Business and Technology Consulting Pharmaceuticals Used the software for: Less than 6 months ### "This product is a great way to maximize our Innovation management goals" July 26, 2018 5.0 This software makes it easier for us to manage the sources of innovation and collaborate on new initiatives. Pros I like the functionality and visibility that the dashboard provides. This will help us segment where the best innovation is coming from within the organization. Cons There are so many customizable features, it may be distracting from an end user perspective. At the same time there could be more ways we leverage the technology that we are not currently aware of. Review Source BN Brad N. Principal Used the software for: Less than 6 months ### "Administrator and monitor for a small innovative department at an electric and gas utility." May 4, 2017 4.0 Pros Open platform allows everyone to participate and participate in contributing to other ideas so that the crowd doesn't only provide great ideas, but helps to make them even better. Cons The back end has a lot of capability that is difficult to leverage without specialized training and experience. Review Source BS Barbara S. Sr. Business Analyst Used the software for: ### "Spigit Engage Platform - Great product!" November 5, 2015 5.0 We've been using the Spigit Engage Platform since February of this year. It is a great mechanism for driving innovation throughout our organization and while we're in the first stages of exploring how to best use the platform, the support we've received from the Spigit team has been terrific. There have been a few hiccups mainly with regard to the Spigit Engage app, but recent updates seem to have addressed the issues. Review Source Response from Planview November 5, 2015 Hi Barbara, thank you for being a valued customer for 8 months and counting! We're looking forward to continuing the relationship and improving our product for you. AH Andrés H. Business Technology Specialist Used the software for: ### "I've worked per 2 years and I think that is an excellent platform for our innovation process." November 10, 2015 4.0 Pros: -The platform is very customizable. -You can be adapted to any innovation process - Additional modules support the idea management (Pairewise, Predictions, Idea Treading) Cons: -There is not project server, the companies want to continue the idea project in Spigit as a project manager. Review Source Response from Planview November 12, 2015 Andres, we're thrilled you've enjoyed our product for two years, and counting. We're especially excited that you find Pairwise, and Predictions useful. Thank you for your continued loyalty, and we look forward to seeing you at our next webinar. KM Kirsty M. Continious Improvement Analyst Banking Used the software for: Less than 6 months ### "What about Spigit" September 16, 2016 4.0 Good engagement and Spigit provide a high level of expertise and assistance with creating the challenge. Pros Lots of functionally and ability to customise. Cons Reporting could be more intuitive and user friendly. Review Source KF Kristine F. Used the software for: ### "Spigit Training" September 8, 2016 4.0 The training was very comprehensive and detailed, covering a lot of information not just on the software but also on the innovation process and communications. The software itself sounds like it is highly customisable but requires a lot from the user. My difficulties came mostly from the UX and interface of the software as I didn't find it intuitive compared to other CMS I have used in the past. Review Source HM Hannah M. Shipping Officer Farming Used the software for: Less than 6 months ### "Review of Spigit User Training" September 16, 2016 5.0 Great sessions - good detail and good presentation. Engaging and interactive. Patient presenter able to give good attention to those who needed whilst maintaining engagement with other participants. Pros Functional and modern. Review Source MW MARK W. LEAD ENGINEER Used the software for: Less than 6 months ### "beginning user who found it intuitive" May 4, 2017 5.0 Pros I like the democritization of innovation; the pairwise comparison is a powerful tool that helps sort out the impact of the ideas Review Source JO Jim O. NA AIC Innovation Tiger Team Leader Information Technology and Services Used the software for: 2+ years ### "We have used Spigit across our enterprise to support internal and external client innovation" June 20, 2018 5.0 It provides significant savings for our internal efforts and also is a huge generator of opportunity pipeline. Pros The flexibility to adapt to multiple client needs and challenge types. We use this across the globe with multiple clients and industries. It allows us to fit the innovation agenda of our clients. Cons In the new UI do not like what they have done with the Idea Stages page. Liked the old version better. On a positive note about the new ui, I do like the graduation criteria change on the admin panel Review Source JO Jim O. NA AIC Innovation Tiger Team Leader Information Technology and Services Used the software for: 6-12 months ### "Driving our Innovation Program" October 3, 2016 5.0 We are using Spigit's tool, having called it "Idea Stream" to drive innovation across our teams that support our clients. They use this tool to "Innovate For" and Innovate With" our clients. In less than 6 months we have launched over 200 challenges that have created over 5K ideas. We are now moving forward across our teams to implement and transform these idea into results. Pros Ease of use for the capture of ideas, collaboration and synthesizing of top ideas. Cons Would like a more BPM oriented workflow with decision criteria, rules and different paths Review Source MS Mohammed S. Innovation Specialist Telecommunications Used the software for: 1-2 years ### "Best Cloud Based Idea Management Platform" August 28, 2018 5.0 I have to be completely honest when I say they have the best team to support your Innovation strategy and goals along side an amazing platform for ideas management Pros \- Ease of use - Easy to manage and modify - Administration - Functionality Cons One minor thing related to Arabic language where right to left is not supported Review Source RA Rachel A. Sr. Project Leader Used the software for: 2+ years ### "Very easy to use for our employees to enter in ideas and collaborate as well. " June 11, 2018 4.0 Pros Employees find it easy to use, can generate reports quickly, review forms for an idea, and ideas can move from one challenge to another. Cons We continue to make the workflow portion of the software better. Working together with Spigit we have been able to come up with ways to use the software to benefit our company. Review Source YHO Yi Hoo O. SVP - Innovation & Experimentation Used the software for: 2+ years ### "Overall a good experience with a very supportive team" May 2, 2018 3.0 Pros How it allows the whole organization to be able to collaborate and helps us to grow a culture of innovation Cons backend still abit clunky and difficult to use and pricing is not very flexible. mobile version also needs to be better improved Review Source TN Tina N. Innovation Program Manager Used the software for: Less than 6 months ### "Our experience to date has been great and the support of the Spigit team has been invaluable." May 4, 2017 4.0 Pros I value the transparency, ease of use and gamification. It make innovation easy to facilitate and track from an end to end process. Cons the current functionality of running a challenge in different languages. we need to run all challenges in English and French. I want to be able to have French users log into a French experience aka wording, on the same platform as English users would see in English. SSO preferences should be able to get them the language they need. We would then let all users enter ideas in their language of choice and not worry about translating that piece. Our main challenge is having all users on the same platform sharing ideas, but seeing the tool itself display in their language of choice in terms of the fields. It doesn't 't currently perform to our needs and French regulations we need to adhere too. Review Source LP Lauren P. Innovation Community and Content Manager Used the software for: 2+ years ### "We have been using Spigit for years to help us crowdsource the best ideas for our organization." July 9, 2018 5.0 Pros Extremely adaptable to our needs as an organization - we have used it not only for idea competitions but also to create communities of practice and support new innovation processes across the UN. Cons It can be a little clunky for new administrators to use but luckily the Spigit team is always on hand to assist in technical challenges - even for those non-tech users! Review Source AB Anna B. Business Process Partner Consumer Goods Used the software for: 1-2 years ### "Spigit Team: True Business Partners!" September 23, 2016 4.0 From software implementation to execution of challenges, the Spigit team has been a very professional and flexible business partner. The team was great to work with and the software is easy to use. We are excited and looking forward to continuing our partnership moving forward. Pros Ease of use, very limited training needed for users. Cons Reporting capabilities - limited capabilities based on our specific business needs Administrative page - the challenge setup should be template style, not in different icons all over the page Review Source Similar Products Featured