---
title: "Fiverr Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Fiverr the right Professional Services Automation solution for you? Explore 512 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/239416/Fiverr/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-21"
---

Fiverr

4.7 (510)

[View alternatives](https://www.capterra.com/p/239416/Fiverr/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 21st, 2026

# Reviews of Fiverr

Ease of use

4.7

Customer Service

4.7

## Pros and Cons in Reviews

AK

Angelos K

Marketing ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“The platform offers a wide range of services—from graphic design and content writing to digital marketing and programming—which made it convenient to find specialists for various projects under one roof.“

November 12, 2024

RM

Refioe M

Freelance WriterWriting and Editing, Self-employedUsed the software for: 6-12 months.

“I attempted applying as a freelancer but I was always troubled when it comes to completing my profile, the website wouldn't let me move forward and unfortunately, one cannot get jobs prior completing the profile, but maybe the application process has changed.“

January 15, 2025

AK

Angelos K

Marketing ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“However, to maximize the benefits, it was crucial to invest time in thoroughly vetting freelancers—reviewing their portfolios, client feedback, and ratings—to ensure they aligned with our quality expectations.“

November 12, 2024

AK

Angelos K

Marketing ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“Additionally, communication challenges occasionally arose due to time zone differences and language barriers, which could lead to project delays.“

November 12, 2024

AK

Angelos K

Marketing ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“It enabled our business to scale resources up or down based on project needs without the long-term commitments of traditional hiring.“

November 12, 2024

AT

Amber T

OwnerFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years.

“I don’t like the additional fee added into pricing or the tip option. Since the users set their pricing, I would think that’s all they’re looking for.“

January 25, 2025

RM

Refioe M

Freelance WriterWriting and Editing, Self-employedUsed the software for: 6-12 months.

“I love everything about Fiverr, because it accommodates everyone, freelancers, those in need of a service and those who love affiliate marketing.“

January 15, 2025

JC

Jacqueline C

Brand DesignerDesign, 2 - 10 employeesUsed the software for: More than 2 years.

“I didn't like that some people who were selling a service were not willing to take the time to find out more about your business, and were just interested in fulfilling their own needs.“

November 27, 2024

## Showing most helpful reviews

Showing 1-25 of 510 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Owner  
Used the software for: 3-5 years

### "Great for small business owners"

June 9, 2026

5.0

I've really enjoyed my experience using this app. It's a great app for collaborating for art or music. And it's really been there for me while i've opened my cafe.

Pros

They provide a lot of creative services for small business owners. And the service providers on this are very skilled amateur to professionals.

Cons

There's a lot of service providers providing the same service... and sometimes it's hard to choose who to hire.

Review Source

Graphic designer, writer, translator  
Used the software for: I used a free trial

### "Good experience for online work"

February 17, 2026

5.0

My overall experience with Fiverr has been positive. The platform is easy to use and gives freelancers the opportunity to connect with clients worldwide and improve their skills.

Pros

I like Fiverr because it is easy to use and helps freelancers connect with clients from all over the world.

Cons

Sometimes it is difficult for new freelancers to get their first client, but overall the platform is very helpful.

Switched from

[Enterprise Suite](https://www.capterra.com/p/207188/Upwork/)

I moved from Upwork, because it was easier to find customers on Fiverr. The service pack system and steers reviews allowed the customer to easily trust my business and the sales process was expedited

Review Source

Dionne Joy M.  
CEO  
Used the software for: 3-5 years

### "Fiverr is a useful platform with lots of talented freelancers both sellers and buyers."

January 21, 2026

5.0

I had great experience on Fiverr. The seller delivered exactly what I needed, on time, and with great attention to detail. Communication was fast and friendly, and the final result exceeded my expectations. I will definitely be returning for future projects

Pros

Fiverr is convenient platform for freelancer available for both sellers and buyers. The process is quick, communication is easy, and I had good results with the sellers I have ordered over 70 projects on fiverr. Great for small to medium projects.

Cons

There are many sellers and buyers on Fiverr. The quality of work can vary a lot between sellers, so it takes time to find the right fit.- Some gigs look inexpensive at first, but the add‑ons and upsells can make the final price higher than expected.

Review Source

Founder  
Used the software for: Less than 1 year

### "They protect scammers"

December 23, 2024

2.0

Absolutely horrible, would only recommend it with lots of caution and maybe a legal team on your side.There customer support is next level horrendous and absolutely useless to get any kind of help beyond what they deem to be acceptable even if it impacts you as the customer negatively.

Pros

Vast and majority of vendors that offer a lot of services.

Cons

There isn't any kind of quality control nor is there tech support very helpful. They force you to stay within the business to utilize in-house credit because even when a website is delivered that isn't working or malfunctioning it is still deemed as delivered and the service requirement was fulfilled so refunds can't be given. There isn't a phone number to call and every time you get a response per email it is from someone else.

Review Source

Owner  
Used the software for: 1-3 years

### "I give Fiverr (five dollars) to drop the extra "r," but I'm happy overall."

November 8, 2024

5.0

Upon discovering Fiverr, I remember thinking, "Why hasn't someone already designed a platform like this...it's exactly what the market needs." Side note, I didn't like the name "Fiverr" at first - that extra "r" just irked me to no end, LOL. Then someone (I believe it was a client) explained that the name was a play on the idea of finding service providers for $5. I thought that was cute & made my peace with the moniker. But I was hooked on the platform, the first time I received payment for writing, advising, and leveraging my expertise. The payments came in handy & I got to meet some wonderful people. I also enjoyed hiring folks to help me with my projects. It was a win-win for me.

Pros

It's one of the first platforms (that I recall) that provides a simple way for everyday people to supplement and replace income without complicated contracts and red tape. Plus, it enables buyers to find affordable services and support.

Cons

Waiting to get paid as a service provider is a little disappointing.

Switched from

[Enterprise Suite](https://www.capterra.com/p/207188/Upwork/)

I didn't like the safety issues that I found with Upwork. And also found a disturbing amount of sketchy job offers and a bit of the run around during negotiations. It seems as though Fiverr vetted both buyer and seller, better.

Alternatives considered

[Enterprise Suite](https://www.capterra.com/p/207188/Upwork/)

Reasons for choosing Fiverr

Fiverr is simpler to use and far more straightforward.

Review Source

Managing Director  
Used the software for: 3-5 years

### "Good quality service at good price "

November 29, 2024

5.0

Great experience, always had chance to communicate with seller before placing order. Therefore, I have always had good products at good price.

Pros

Hi quality product at lower price when you look out for seller globally.

Cons

I had some credit voucher which valid for 2 years only but I need service in year three. I would be more happier if the credit voucher was valid for longer period.

Switched from

[Enterprise Suite](https://www.capterra.com/p/207188/Upwork/)

Fiver was easy to use, I find the design of the app was simple.

Review Source

Financial Operations Manager  
Used the software for: 3-5 years

### "Very much helpful for freelancers."

June 3, 2025

5.0

It might be able to do you a solid in a pinch with some specialised work, but you’re definitely rolling the dice in terms of quality. It doesn’t tend to be strategic, but it’s a good way to get the immediate job done.

Pros

To be radically honest, I love how big of a marketplace Fiverr is. When I need quick graphic design or fast data entry accomplished, it’s often there. Its helpful for picking up niche skills without the full-time cost, allows us to stay lean on the financial ops side,

Cons

The quality’s a complete crapshoot. You know how much time you waste sifting through the duds. And attempting to coordinate sometimes feels like pulling teeth, especially with varying time zones. And that 20% cut Fiverr takes on every sale.

Review Source

Freelance Character Designer  
Used the software for: Less than 1 year

### "Fiverr Review: Freelance Character Designer"

August 8, 2025

4.0

Overall the experience on Fiverr was mostly positive, there are a few negatives things like the market being oversaturated with scammers and low quality sellers but other than that, it is good.

Pros

Beginner Friendly and easy to use Dashboard, Good looking UI. Many options for payments. Possibility to make billing and invoices easy. The pricing is affordable for the most part. Wide variety of clients.

Cons

The platform can be saturated or oversaturated with sellers offering Very cheap and low quality services which makes it hard for genuine sellers to work.

Review Source

Rubel D.  
SEO Winner  
Used the software for: 1-3 years

### "Awesome Marketplace to work as Freelancer"

April 28, 2025

5.0

I am using fiverr as a Seller for the last 2 years and got lots of work from Fiverr. Got my all payments on time through bank account. Their Customer support also too fast to solve any issues. Thanks Fiverr.

Pros

User Interface, Dashboard, Customer Support, Work Policy.

Cons

Payment method- monthly 2 times is too late to receive money.

Review Source

Marketing Manager  
Used the software for: 3-5 years

### "Great tool needs some more work"

November 13, 2024

4.0

Overall, my experience with Fiverr was positive. The platform served as a valuable resource for accessing global talent quickly and affordably. It enabled our business to scale resources up or down based on project needs without the long-term commitments of traditional hiring. However, to maximize the benefits, it was crucial to invest time in thoroughly vetting freelancers—reviewing their portfolios, client feedback, and ratings—to ensure they aligned with our quality expectations. With careful selection and clear communication, Fiverr proved to be an effective tool for meeting our freelance staffing needs.

Pros

As a business manager, what I liked most about Fiverr was the vast diversity and accessibility of freelance talent. The platform offers a wide range of services—from graphic design and content writing to digital marketing and programming—which made it convenient to find specialists for various projects under one roof. The competitive pricing structure allowed us to manage budgets effectively, and the user-friendly interface streamlined the process of hiring and managing freelancers.

Cons

What I liked least about Fiverr was the inconsistency in the quality of work delivered by some freelancers. While there are many highly skilled professionals on the platform, there were instances where the output did not meet our professional standards, necessitating revisions or reassignments. Additionally, communication challenges occasionally arose due to time zone differences and language barriers, which could lead to project delays.

Review Source

Owner  
Used the software for: I used a free trial

### "Fiverr Review"

January 27, 2025

4.0

Not terrible, but not great because the person I hired claimed to know about SquareSpace but did not

Pros

I was able to easily hire someone to fix my personal website.

Cons

Not all of the candidates have been verified.

Review Source

Diana G.  
Digital Operations Consultant  
Used the software for: 1-3 years

### "And Co Is a Powerful Tool for Freelancers and Self-Employed"

November 30, 2018

4.0

I primarily use And Co's web based platform. I LOVE that it's super easy to: 1- Create a contract with their template 2- Create and customize invoices 3- Create projects 4- Create tasks 5- Create invoices As I mentioned previously, the fact that And Co are partnered with Freelancers Union adds a huge trust factor to using their service. If you offer a subscription based service they provide a separate feature to generate an invitation to your client so they can accept ongoing subscription service. I found the Timer feature quirky, where I started tracking time on one task and paused it. When I went back I couldn't see how I could restart my timer and ended up tracking the additional time separately for the same task. Another feature I like is the Shoebox, where you can forward receipts you have for business expenses and And Co gives you the ability to associate them to specific projects. Under the Income and Expenses they offer a great visual graph that lets you see your income fluctuation month to month. Overall, I'm really impressed with what And Co offers. There are quirks but they are in no way deal breakers, this is a tool that is committed to making freelancing life easier. I've definitely benefited from using their app.

Pros

I read about Freelancers Union partnering with And Co and decided to try out And Co out. That was my incentive because Freelancers Union is dedicated to supporting freelancers, they're right to be paid on time and are a great resource. I've been using And Co for a year and my favorite feature is the invoicing process. You can send a custom message when you're ready to send the invoice and once it's pushed out, And Co sends you updates from when the Invoice is viewed, alerts for when an invoice is overdue, super easy to generate a reminder and from a design perspective it's super easy to login and see what invoices you've generated and the history. I rely on And Co heavily for the invoicing feature because it's so easy to use.

Cons

I'd say the mobile app. I downloaded it to my Android smartphone and realized I couldn't remember my password to login. There's no Forgot Password link to trigger a password reset. The app triggers a vibration if you enter the wrong username or password but it won't say i.e., there is no account associated with this email, or this password is invalid. There is the option to login with Facebook, or to create a new account. To login, I reset my password from the web version of And Co, then logged in to the mobile app. I will say the design of the mobile app is pretty amazing. I can see my invoices and move between tasks. What's thrown me off is seeing invoices that I recorded as paid in the web version of And co, but in the mobile app I see an active "Record Payment" button with paid invoices. I'm very happy with the web version of And Co. I haven't reported these issues/questions to And Co support because it's not a priority to me. When I have time I'll try the mobile app more and send feedback to support.

Review Source

Response from Fiverr

May 7, 2019

Heyo Diana, We really appreciate you taking the time to write us this incredible, kind and informative review! We're so glad you've gotten this much use out of the app and that we've been able to make such an impact. In recent updates, we have addressed some of your concerns with the mobile app, but we're always looking for ways to improve. Adding a "Forgot Password?" prompt is a great idea that we're happy to consider. We'd love to hear more, especially about your feedback on our Time Tracking feature! Always feel free to reach out to us directly with any ideas as well as questions, comments or concerns. Thank you so much again for being a fan, Diana!

Manager  
Used the software for: 3-5 years

### "Fiverr Workspace from a Person who is not techie"

February 1, 2023

4.0

Fiverr Workspace can help businesses streamline their operations and increase productivity. It can help teams stay on task, track progress, assign tasks, and collaborate on projects. It can also help businesses manage their budget, allocate resources, and track time spent on projects.BenefitsFiverr Workspace is an easy to use, convenient, and cost-effective solution for businesses. It helps teams stay organized and on track, while also providing the tools to collaborate on projects. It also helps businesses save time and money by automating tasks and tracking time spent on projects.

Pros

Fiverr Workspace offers a wide range of services, from task management to project management and customer service. 2. It is easy to set up and use, with a low learning curve. 3. It is highly secure and reliable, with data protection measures in place.4. It is also a cost-effective option, with flexible pricing options and no setup fees.5. Fiverr Workspace features a user-friendly interface, making it easy to navigate. 6. It also offers a wide range of integrations, allowing users to easily connect to third-party services.

Cons

Fiverr Workspace does not offer the same level of customization as some other project management and task management tools.2. While the platform is secure, it does not offer the same level of data protection as some other services.3. The platform is limited in its features and functions, with no mobile app or integration with other services.

Review Source

IT TECHNICIAN  
Used the software for: 1-3 years

### "Need to manage your workflow, giving Fiverr Workplace won't disappoint."

October 11, 2023

4.0

Fiverr Workspace has been a better platform for me since I can manage my projects through the management tools, track my progress as well, and keep in touch with my clients and customers.

Pros

Working flow and Commumanagement is top-notch which leads to a pure success rate for your projects.

Cons

Communication can only be done through Fiverr Workplace. This works poor sometimes for me.

Review Source

MGR Technical Training  
Used the software for: 3-5 years

### "Popular way for freelancers"

September 5, 2024

5.0

I have used Fiverr to find freelancers who can work on specific tasks related to projects in my field. Additionally, it offers incredible proposals and fair prices for each specific task.

Pros

I really enjoy using Fiverr because it is a completely reliable and secure platform. It also provides opportunities to find excellent, highly skilled freelancers. It has been more useful for large projects rather than small tasks.

Cons

The only thing I don't like is the amount of competition it brings.

Review Source

Consultant  
Used the software for: Less than 1 year

### "Great bang for the buck"

January 7, 2019

4.0

It is hard to complain about AND CO's business management software. Coming from Fiverr, it should not come as a surprise that the product is aimed straight at freelancers of the gig economy. It is incredibly easy to get started using this app because it has just the right amount of features. Not too much, not too little. Integrates well with Facebook and Google (as well as Fiverr) for login authentication. Notifications can be sent via email or via your browser. You can also integrate it with Slack. It manages your clients, proposals, contracts, projects, tasks and invoices. Invoicing is the only area where the software falls flat on its face because the process is not very intuitive. There are multiple issues and I will only mention those that stood out to me. I was trying to create an invoice for a particular client for this one specific project. And CO actually has that option built-in. However, the invoice kept coming up blank every time even though I had logged a whole month's worth of work for that particular project. I tried going to the task list hoping to select the tasks I needed to invoice and generate an invoice based on that, but the app only lets you specify whether or not a task has been invoiced. You might think that changing the setting to NO would automatically include it in the next project invoice but it will not. You can't even take a single task and create an invoice for it. Overall, invoicing needs to be reimagined.

Pros

Getting started with this app is ridiculously easy You can customize the invoices with your company colors and logo Integrates with your bank account, Slack, Zapier, Google Calendar, Shopify, and Visor. You can import your own data into the app. Supports Facebook, Google, and Fiverr logins. Supports in-Browser notifications as well as email notifications Manages clients, contracts, proposals, projects, and tasks. It is very easy to configure this app and get incredible looking invoices going in a very short amount of time. Handles invoicing and recurring payments Has a mobile app, a chrome extension, and a Mac client. Supports WePay, PayPal, Stripe, and you can always direct people to your own custom payment URL. Help is available right inside the app. It is FREE

Cons

Creating invoices is not very intuitive and needs some tuning to get it right.

Review Source

Response from Fiverr

May 8, 2019

Hey Jorge, thank you so much for sharing your thoughts! We're so happy we could make getting started easy and provide you with the integrations you need. Got any ideas for more? We'd love to hear them! We have just recently introduced a new one with FundBox which allows you to get paid early via a small line of credit - let us know if you'd like to learn more! We're happy to answer any questions, comments or concerns you have, such as with invoicing. From what you're describing, we think we might know how to help! Your friendly Chief Operators are always standing by.

Graphic Designer  
Used the software for: 1-3 years

### "AndCo helps me organize my freelance life, and support is always phenomenal!"

July 3, 2018

5.0

My entire freelance workflow is kept organized by AndCo! It's nice to have a single app to go to for basic management of my small business.

Pros

Some favorite itemized pros: quick and easy invoicing simple client management system (CMS) (basic, but good enough for my needs!) easy time-tracking extremely personable and knowledgeable staff, who are always eager, ready, and able to help through the support chat working contracts are included that are written by lawyers who know about problems in the freelance world that I really don't know much about, and wouldn't have been able to write myself automatically generated and sent demand letters (I would have never had the guts to write one myself!) As a full-time freelancer, I feel organized, protected, and supported by AndCo. Seriously, I haven't found anything that could replace this in my workflow. I am grateful that AndCo is free software, but strangely enough, I wish I could purchase a subscription so AndCo knows how much I value the service.

Cons

I wish the proposals were a bit more customizable was recently acquired by Fiverr, and I don't want to be associated with Fiverr

Review Source

Response from Fiverr

May 15, 2019

Hey Jannica. a pleasure, as always! Thank you so much for reaching out and for providing this incredible, detailed review! It really means a lot and especially gives us insight into how you are using the app and how we can improve your experience! Please always feel free to share whatever custom options you are looking for with Proposals and we will be happy to consider them! Don't be a stranger. Feel free to reach out to us at any time with questions, comments, concerns or suggestions!

Relvin G.  
Web Developer  
Used the software for: 1-3 years

### "Very easy to use and quick customer support"

February 6, 2019

5.0

My experience so far has been pleasant.

Pros

What I loved more about this software was the minimalist approach to something that can become quite complex with other solutions: invoicing and keeping track of your business expenses. Up until now this is the platform I use for all of this because its free. They provide updates frequently and keeps their users up to date. I am also able to track my time, customize invoices and create contracts that clients can sign.

Cons

I do not like the fact that they seem to be slowly rolling a paid "pro" subscription. They seem to have plans to lower the clients that you can have as a free subscription member. I fear that this will slowly be the norm and the free version will slowly fade away, rending this solution useless to me. In terms of actual functionality, I have not found a con to using this software. I get up and running very quickly every day.

Review Source

Response from Fiverr

May 9, 2019

Hey there Relvin! Thank you so much for your review. It means a lot to us that you took the time to share your feedback. We do not have any plans to phase out our Free plan or make any changes to it; you can continue to use it for Free as long as you like! We've introduced Pro as a step towards creating a fully-fledged premium freelancing suite which we plan to fill to the brim with shiny new features like team-based accounts. Because we're putting every cent of Pro into development and support, we want to hear from you what kinds of features you would be the most interested in. We want to hear from you! Let us know what features you need and we will pass the feedback to our product team directly.

Jenny E. A.  
Social Media Management  
Used the software for: Less than 1 year

### "Excellent free app!"

November 22, 2018

5.0

I found this software by accident and I am SO happy with it. Toggl kept good time, but it was expensive and did not generate invoices. Other timekeeping software wasn't mobile, I couldn't use it on my phone. The design of so many apps was really clunky too. AndCo is really really good, and even better because it's free, and doesn't cut into my bottom line to pay for another service on top of DropBox, Schedugram, etc. As a social media manager, I use AndCo every day and I love it. The interface is just great, the features for expenses and file keeping are also just perfect. Love love LOVE this software. Never leave me!

Pros

The invoicing and payment system is so good! I love that I can track my hours, then generate an invoice AND bill through WePay, PayPal, or other wallets! My clients love it too.

Cons

It was a bit funny figuring out how to organize the Clients and the projects - but I have a system that works for me now using the hierarchy available in AndCo. I love that there's a new Chrome extension, and a desktop app, but they are still a little weird (Chrome extension doesn't allow you to add your tasks to a client/project, you have to go in to the web app and do it manually) but I think they'll figure it out!

Review Source

Response from Fiverr

May 16, 2019

Hey Jenny, Thank you very much for sharing your review, we are so grateful for your kind words and for taking the time to write us this detailed review! Its so nice to hear that AND CO's invoicing and payment features are great and that you love time tracking and payments!! Even better to hear that your clients are loving it too!! Your chief operators would love to help you with any questions you have and you can reach us anytime via the in-app support chat tab, we are ready to assist and are just one message away! \*Jodi

Entrepreneur  
Used the software for: 1-3 years

### "And.Co just keeps improving"

December 22, 2018

5.0

Support is top-notch and responsive. I genuinely feel that they are interested in what makes the freelancer user experience better.

Pros

I started out with And.Co quite a while ago as one of the tools in my toolbox, but I never really used it that much as it just didn't have features that I felt was necessary for a freelancer. Well, fast-forward to today and And.co just keeps getting better and better. They are very active in developing new features and listening to suggestions. I always feel welcome with my ideas and feel that they take an honest look at them. I'm now genuinely interested in moving to And.co for my freelance dashboard.

Cons

At some point it may be nice to have a native Win10 app to compliment the app they have for Android (might be a better experience than running in a browser.) I would also like to see more emphasis put on the time-tracking (although they have made some great improvements in the last several months.

Review Source

Response from Fiverr

May 14, 2019

Hey there Norm, Thank you so much for taking the time to share your feedback with us! We're so glad you're on our team and we appreciate your support. We're constantly looking for ways to improve, and we appreciate you sticking with us. We're happy to look into adding a Windows 10 app to our suite of tools and can take a look at any feedback you may have to expand the Time Tracking. Thanks so much for your input. Your friendly Chief Operators are always standing by, so don't be stranger!

Hobbyist  
Used the software for: 3-5 years

### "Great marketplace for niche and specialist services"

October 22, 2024

5.0

It's a great platform and I've had some really good services provided through the site.

Pros

Fiverr is a great way to connect with cost effective services

Cons

There are a multitude of providers on Fiverr so the choices are sometimes overwhelming

Review Source

Brand & Web Designer  
Used the software for: Less than 1 year

### "Supporting the Freelance Community"

December 19, 2018

4.0

As a brand and web designer, the built in proposal and contract feature is great, and really streamlines the process and gives me a very professional image. Seeing a graph of my income and expenses lets me know where I need to work harder or reflect on trends throughout the year and clients appreciate the easy online payment system. I'm so passionate about the freelancer community as we all seem to support one another from a variety of levels and experience. AndCo helps bring all of that together and strive for a better industry :)

Pros

I love that it's free and supports multiple countries. Freelancers all over the world can run an efficient business with low overheads.

Cons

There are some missing features that would be super useful, but I understand this is a free platform and different types of freelancers/industries may not need these features. One major one that I think would benefit everyone: Choose options when quoting. For example, I can present my clients with a few options for quantities of business cards (typically 250, 500 and 1000). Currently, its a bit of a pain quoting them the minimum, then they come back and ask for a bigger quantity, realise they can't afford that and go back to the original quantity. Its a lot of back and forth and time wasted on my part. If they could select an option and "build their own quote", this would be extremely beneficial. It also gives freelancers the opporunity to offer upselling. Example - quote a logo design, and then have additional options (add business cards for $xx.x, add a website for $xxxx.xx). This has worked so well for me in the past on a previous platform.

Review Source

Response from Fiverr

May 8, 2019

Hey Dani, thanks for taking the time to leave this kind review! We really appreciate it. We want you to know that we will strongly consider the features you mention to offer different options in a Proposal. It's a great idea and you explain well just how useful it would be. As you note, we want to do everything we can to support the freelancing community the world over, and that's why we take user feedback extremely seriously. Got any other suggestions? Feel free to give us a shout in our in-app Support Chat. Your friendly Chief Operators look forward to hearing from you!

John M.  
Lead Consultant  
Used the software for: 3-5 years

### "Fiverr Usability"

August 31, 2023

5.0

The platform is superb and ensures the users needs are put into consideration

Pros

The UI comes first and the ease of use makes it so easy to use the software. In most cases, the Fiverr features and buttons are self-explanatory and need little or no explanation or guidance.

Cons

The waiting time for the payment to be processed

Review Source

Marketing Associate  
Used the software for: 3-5 years

### "Website is great, user experience is not"

September 2, 2024

4.0

The service and idea is great, we are working with many vendors on long term basis.Interface really needs to be improved.It is wayy too difficult to follow all the orders if they are constantly being moved between different mailboxes.I'd love to find all the previous orders in one place instead of scrolling through messages.

Pros

Great choice of vendors and freelancers providing outstanding services.Many options, reviews, option to message the vendor first.Good pricing options, responsive customer service.Add ons to services, Expedite service available.

Cons

Interface is complicated, can't find my previous orders since they are hidden at the end of communication chain. The communication is tough to follow especially if many orders are in place. Don't understand the reason for moving the email flow to the inbox after the order is delivered.

Review Source

President  
Used the software for: Less than 1 year

### "Plenty of talent here, but no so easy to find the right freelancer"

February 23, 2025

4.0

We looked for a comic book-style artist, a Victorian-era poster stylist, and several audio/video editors. Out of 11 candidates, we were only satisfied with the work of 3, all of whom have left Fiverr

Pros

Excellent range of talent offerings, easy to use interface

Cons

Quality range is too much to rely on, and the platform pushes a "rush to the bottom" mentality that hurts freelancer and client

Review Source

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