# CanIPhish Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CanIPhish the right Cybersecurity solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/237504/CanIPhish/reviews --- CanIPhish 4.8 (45) [View alternatives](https://www.capterra.com/p/237504/CanIPhish/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CanIPhish Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews CD Cezary D CTOComputer & Network Security, 11 - 50 employeesUsed the software for: More than 2 years. “We were convinced by its simple interface, extensive configuration options, ease of preparing phishing campaigns, and customer training. And most of all, we appreciate the quick and professional assistance from support when we need something, as well as their openness to customer suggestions and product development.“ December 15, 2025 André A CISOTelecommunications, 11 - 50 employeesUsed the software for: I used a free trial. “Costs seem to be in accordance with other similar tools in the market, but it all seems a bit too expensive for the benefits-to-cost ratio that small organizations take from it.“ January 13, 2023 LP Larry P Network Security EngineerInsurance, 51 - 200 employeesUsed the software for: I used a free trial. “The straightforward nature of their pricing model — free from contracts and unnecessary complexity — offers significant flexibility and contributes to potential cost savings for my organization.“ November 25, 2025 LM Lindon M OperationsWholesale, 201 - 500 employeesUsed the software for: Less than 6 months. “It helps us achieve our Security goals for SOC and other compliances, pretty cheap compared to others as well.“ December 15, 2025 Billy P EngineerComputer & Network Security, 11 - 50 employeesUsed the software for: Less than 6 months. “Pricing is great, customer service has been excellent, and the training modules cover everything we needed. When I onboarded I'm sure I annoyed the hell out of them with all of my questions but they were always quick to respond and super helpful.“ December 4, 2025 ## Showing most helpful reviews Showing 1-25 of 45 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Billy P. Engineer Computer & Network Security Used the software for: Less than 6 months ### "Reeling In Results with CanIPhish" December 4, 2025 5.0 My experience with CanIPhish has been excellent. Working for an MSP I have several clients who were in need of this sort of service, so becoming a partner so I could more easily manage them (and resell to them) instead of managing multiple accounts across different tenants is great. The user base of my clients have been receptive to the training and the feedback from testing, and I've already seen a great improvement in their security postures. Pros Pricing is great, customer service has been excellent, and the training modules cover everything we needed. When I onboarded I'm sure I annoyed the hell out of them with all of my questions but they were always quick to respond and super helpful. Cons In a previous life I used one of the bigger cyber security training / testing platforms, and they had some advanced features that CanIPhish currently lacks, HOWEVER they've been very receptive to my requests and suggestions and it seems like their development team is adding additional features all the time. Alternatives considered [PhishingBox](https://www.capterra.com/p/159113/PhishingBox/)[PhishER](https://www.capterra.com/p/229206/PhishER/)[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/)[Hoxhunt](https://www.capterra.com/p/233248/Hoxhunt/) Reason for choosing CanIPhish Price, ease of use, other platforms I looked at that you don't list like GoPhish were the right price (free) but the cost of ownership overall would have been higher. Review Source LP Larry P. Network Security Engineer Insurance Used the software for: I used a free trial ### "Customer Service Review for Colton Tate and Team Members" November 25, 2025 5.0 I would like to formally commend Colton Tate and the entire team for the exceptional level of service and professionalism they have demonstrated throughout our interactions. Their consistent communication, timely updates, and willingness to provide thorough support have been greatly appreciated. Throughout what has been a detailed evaluation process, the team has remained patient, attentive, and highly knowledgeable. Every representative I engaged with took the time to clearly explain the various pricing options available for an organization of my size, ensuring I had a complete understanding of each component. Their commitment to presenting the most suitable and cost-effective solution reflects a level of dedication and customer focus that stands out. The straightforward nature of their pricing model — free from contracts and unnecessary complexity — offers significant flexibility and contributes to potential cost savings for my organization. This transparency enabled me to confidently present the project to my leadership, where the proposal was well received due to its clarity and financial advantages. I also appreciate the team's encouragement to create a free account to test and demo the product internally. This opportunity demonstrates both their confidence in the platform and their commitment to ensuring that clients can make informed decisions based on firsthand experience. Overall, the professionalism, patience, and customer-centric approach exhibited by this team have been exemplary. I look forward to continuing to work with this outstanding group and highly recommend their services to anyone seeking a high standard of customer engagement and support. Pros I greatly appreciate the flexibility of the pricing options, as well as the ability to create a free account to thoroughly test the product before making a commitment. Cons I have not encountered any drawbacks so far. My experience with the product has been positive, and everything has performed smoothly during my evaluation. The features work as expected, the interface is easy to navigate, and the overall usability has been straightforward. While all products can evolve over time, I have not identified anything that I would consider a concern based on my current use. Overall, the product has met my expectations and has delivered a solid experience. Alternatives considered [PhishingBox](https://www.capterra.com/p/159113/PhishingBox/)[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) Reason for choosing CanIPhish Primarily due to the cost-effectiveness, ease of use, and the ability to create a free account Review Source JH Jason H. Systems Administrator Retail Used the software for: 6-12 months ### "CanIPhish Is Worth Using. " December 16, 2025 4.0 Overall, my experience with CanIPhish is positive. The company feels like a smaller company and my account rep has made me feel like my opinions about how the software works matters to them. I have ran a few phishing tests and training campaigns now and occasionally get frustrated working with the lists and keeping them updated. Once the campaign is running, it is pretty much all automated at that point, making management super easy. They are actively developing the software, so I look forward to seeing new features added and even possibly some of my pain points for the program addressed. Pros CaniPhish does a great job with automating the training for campaigns. I can set up a campaign to happen over a period of time and use a wide variety of templates which prevents me from giving away the fact that I am running a campaign. (Users cannot as easily identify a phishing test.) The cost for the program is very reasonable in my opinion and compares well with other competitive products. The platform is simple and easy to use. I never feel lost navigating the menus. Simply knowing that IT runs phishing tests and is watching for people clicking on links and reporting that to their managers helps to keep us more secure as our employees stop and question if they have a phishing email or not. Cons I wish it would integrate with M365 dynamic distribution lists. At this time, it does not do that. I set up those lists to further automate the setting up users, but I am now forced to make a manual list to sync with CanIPhish. I also wish that there was a better way to add users to an existing campaign. Alternatives considered [KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) Reason for choosing CanIPhish CanIPhish had a lower cost and had more of a freemium tier allowing me to more thoroughly test the software before purchasing. Review Source JF James F. Senior Systems Administrator Information Technology and Services Used the software for: 6-12 months ### "CanIPhish, absolutely you can." December 13, 2025 5.0 Overall it's hard to beat. Great service, great modules & support, constant improvements and updates coming through in the pipeline, and to support another local business that happens to be close is a huge win. Very happy with the system, and the price is perfect per user to be able bring this training to clients. Pros Constant improvements & updates, great support when needed. Overall a one stop shop for Phish training and testing. Very easy to use and setup campaigns, the white-labeling and customization is great to resell to clients. Cons Any issues were at the earlier days and have all been fixed. CanIPhish and the team are very receptive to suggestions and are often already implementing into their systems. The timing of when Phishes get handed out can be a little backwards with regards to the times it delivers, but I think that is also getting some improvements soon. Alternatives considered [usecure](https://www.capterra.com/p/244556/usecure/) Reason for choosing CanIPhish Better support, better features and friendlier interface. Switched from [usecure](https://www.capterra.com/p/244556/usecure/) More features and better interface. Previous company often very pushy with phone calls (And still are) Glad we made the switch. Review Source AD Alejandro D. Cybersecurity Specialist Computer Software Used the software for: 6-12 months ### "CanIPhish: The Best Security Awareness Tool on the Market" December 16, 2025 5.0 Feedback from both senior management and employees has been overwhelmingly positive, and we are surpassing all our KPIs. We couldn’t recommend it more. Pros By far the best customer support we have experienced. The team is always responsive and provides thorough assistance, even under challenging timelines. The platform is so easy to use. Security awareness has never been easier. On top of that, they offer the most competitive pricing on the market. After months of research, we found no other solution offering this level of functionality at such a competitive price. Cons Nothing. They already have detailed guides for everything, and if something isn’t covered, they’ll create a custom one for you. Alternatives considered [KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) Reason for choosing CanIPhish Price and customer service. KnowBe4 is a great product too, but the price is at least 5 times higher and their sales team is way too pushy. Review Source FR Felipe R. Gerente de desarrollo Comercial Ciberseguridad Information Technology and Services Used the software for: 2+ years ### "CanIphish enabled us to do new businesses " November 25, 2025 5.0 Excellent experience with the platform. We have developed an entire new business regarding awareness training, that fits with our clients contexts and needs thanks to the usability of CanIPhish. Security is also an excellent standard, as we are ISO 27.001. Pros Easey of use, customization available and the best is the willingness to help and add features. The continuos development and excellent customer support service make me feel really confident regarding what I can offer to my clients Cons HTML edition is tricky. Considering that almost everyone uses outlook, is difficult to get a good design. The support is in Australian hours so it has been always overnight communications from Chile, but besides that, the responses are very quick. Alternatives considered [Mimecast Awareness Training](https://www.capterra.com/p/233303/Mimecast-Awareness-Training/)[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) Reason for choosing CanIPhish more customization, more affordable, better customer support. Review Source Vera T. Cyber Security Information Technology and Services Used the software for: Less than 6 months ### "CaniPhish Reviews" December 14, 2025 4.0 Overall, my experience with CanIPhish has been quite good so far. The platform delivers what it promises, is straightforward to manage, and provides solid phishing simulation features for training purposes, with only minor areas needing improvement. Pros CanIPhish offers excellent value for money compared to similar security awareness tools. The platform is easy to use, and the customer support team is responsive, helpful, and quick to resolve questions or issues when they arise. Cons One limitation is the user list management. Currently, user lists cannot be renamed once they are created, which makes organization harder over time, especially when managing multiple campaigns or departments. Alternatives considered [Barracuda Security Awareness Training](https://www.capterra.com/p/178502/Barracuda-PhishLine/) Reason for choosing CanIPhish Less expensive, UX/UI friendly, excellent customer supports Switched from [Trend Micro](https://www.capterra.com/p/238490/Deep-Security-Smart-Check/) Because too expensive from Trend Micro One Review Source BH Baruch H. Software systems coordinator Financial Services Used the software for: 6-12 months ### "Best Cyber security awareness platform" December 3, 2025 5.0 Absolutely flawless experience—10 out of 10 for quality, service, overall satisfaction, and value for money. Pros Outstanding value for money—significantly more affordable than competitors. Customer support is exceptional; I’ve never waited more than an hour for assistance. Cons The portal’s performance could be improved to ensure faster loading times and provide a smoother user experience Alternatives considered [PhishingBox](https://www.capterra.com/p/159113/PhishingBox/)[Phished](https://www.capterra.com/p/240196/Phished/) Reason for choosing CanIPhish ease of deployment and integration and cost, was just a much lower lift then competitorts Review Source David W. Head of Technology Operations Commercial Real Estate Used the software for: Less than 6 months ### "The Phishing solution Ive been looking for" December 15, 2025 5.0 Pros CanIPhish offers excellent value for money, delivering effective phishing awareness and real-world testing without the cost or complexity of larger enterprise security platforms. It provides the features we need at a price point that makes ongoing security awareness sustainable. Customer support has been consistently responsive and helpful. Questions are answered quickly, and the team clearly understands practical security challenges rather than just the product itself, which makes a real difference. The platform is easy to use and intuitive to manage. Campaign setup, user management, and reporting are all straightforward, allowing us to run phishing simulations and training with minimal administrative effort. Cons The understandable consent requirements to avoid abuse that make Voice Phishing hard for us to implement on our internal phone system Review Source VR Verified Reviewer Data Controller Religious Institutions Used the software for: Less than 6 months ### "First time user." December 13, 2025 5.0 As an organisation finding the correct option meant trying a few out. Canipish was the most user friendly from my point of view. For a charity organisation cost is aa big concern but pleased to say thus fits the budgets Pros As an organisation we have recently signed up to Canipish, the ease of use in regards to dashboard makes things user friendly. The initial Customer support prior to joining made the difference in bugs and issues. Without a doubt great value for money on annual payments. Cons Not found any yet. There is a limit to phishing template’s on free version but once moving into paid version there is a wide choice. Review Source sK shayal K. Cyber Security Analyst Information Technology and Services Used the software for: 1-2 years ### "A Game-Changer in Phishing Awareness Training" March 31, 2025 5.0 overall experience with CanIPhish has been wonderful. Having used and implemented a few different phishing platforms, I can confidently say that this one has been the easiest to use. It’s intuitive, straightforward, and doesn’t require a lot of time to get up and running. I’ve been really impressed with how smoothly everything works. Pros What I really like about CanIPhish is how seamless it is to use. It’s super easy to navigate, which makes the whole experience smooth from start to finish. I also love the gamification aspect it adds a fun edge to training and keeps things engaging. Another thing that stands out is how you can customize and model the product to fit your organisation’s needs, making it way more relevant and effective. It’s a great mix of being user-friendly while still offering a lot of flexibility. Cons Honestly, I don’t have any major drawbacks to mention. My experience with CanIPhish has been positive overall. The platform is well-designed, easy to use, and delivers on what it promises, so there’s not much I’d change at this point. Review Source LW Lachlan W. Information Security Lead Marketing and Advertising Used the software for: Less than 6 months ### "Powerful and simple tool" August 11, 2023 5.0 Super positive, team is very responsive, platform is really easy to use Pros I really loved the simplicity of the tool, it took me less then 30 minutes to set-up the base platform ready to send phishing campaigns and also for user reporting, and now if we need to do a tailored campaign and Training activity it takes me less then 5 minutes. Cons Honestly wish I could leave this blank, I have had a few issues with the UI but every time I raise them with \[sensitive content hidden\] and the team they are either already working on it, planning to work on it, or fix it up in a matter of days (at most) Review Source AD Alexei D. Offensive Director Computer & Network Security Used the software for: 1-2 years ### "It just works! The platform does everything you need without the fluff of 10000 useless features" October 16, 2022 5.0 Very positive! Pros The support for this product is excellent! \[SENSITIVE CONTENT\] is extremely responsive and helps to work out any issues promptly. Cons Building custom landing pages cannot be done inside the platform. You need to host the page yourself and link to it from CanIPhish. Reason for choosing CanIPhish It is supported and constantly being improved. I wanted to avoid managing an internal piece of software if I could. Review Source PF Peter F. ISM Publishing Used the software for: Less than 6 months ### "Simple, affordable, and very useful" March 6, 2023 4.0 Pros Setup was easy and the free trial made it easy to see how the software would be useful for us. The quality of the phishing email templates and the management and reporting functions are really good. Cons We had some users comment that the training materials were too basic/rudimentary in their content. More advanced content would be really useful. Review Source SV Sergio V. IT Manager Chemicals Used the software for: I used a free trial ### "Great phishing tool" January 9, 2023 5.0 Very good experience. I have used one time, I will use it in regularly basis Pros This tool is very intuitive, I have been tried once, but I will use it more. Cons Until now I like the experience, I have been tried once, but I will use it more. Review Source AC Anna C. Customer Service Specialist Computer & Network Security Used the software for: 2+ years ### "CanIPhish-Review" December 8, 2025 5.0 Pros \- managing campaigns is very easy and user friendly - a lot of phishing email templates - possibility of creating customized phishing email templates - you don't have to wait long for a reply from support team - ease of managing subscription Cons \- polish automatic translation is often imprecise - training modules lack the possibility of managing the title and description of an "invitation to the training email" - there's little of universal training modules and emails templates - especially targeted for polish market - phishing website templates are also not very diverse - we'd need more pages that don't indicate a specific vendor and some that don't necessarily require entering one's credentials, so for example 404-error page Review Source CD Cezary D. CTO Computer & Network Security Used the software for: 2+ years ### "CaniPhish for Cyber360" December 15, 2025 5.0 We chose this product after analyzing several platforms of this type. We were convinced by its simple interface, extensive configuration options, ease of preparing phishing campaigns, and customer training. And most of all, we appreciate the quick and professional assistance from support when we need something, as well as their openness to customer suggestions and product development. Pros Simple interface, easy configuration, a large number of ready-made scenarios, but also easy creation of your own campaigns and training courses. Plus, great service and support. Cons There is no such thing, except perhaps a slightly complicated configuration of a phishing campaign on the client side. Review Source Kevin C. Project Manager Retail Used the software for: Less than 6 months ### "great platform - caniphish" March 30, 2026 4.0 Pros contains interactive actions with users, easy to manage different user group and privide different focus based on the needs Cons need to manually set white list, mail admin is needed in order to make things work, if this could be done at caniphish side that would be great Alternatives considered [Phished](https://www.capterra.com/p/240196/Phished/) Reason for choosing CanIPhish flixibility Review Source LM Luke M. Security Engineer Computer Software Used the software for: 6-12 months ### "Can I Phish - 5 stars." November 26, 2025 5.0 Outstanding, they allowed us to PoC in our own time and ask as many questions as we wanted. Once we were onboarded they ensured we were on track and checked in every couple of weeks or so. Pros There are multiple things great about Can I Phish. Firstly, the product is solid, it allows for customisable campaigns to be run or you can select from a massive list of pre-built ones that will do the job too. They are constantly pushing new features without compromising on quality. Secondly, the team. Having personally met most of the team at conferences they are great people, always willing to help with support questions within a few minutes of asking. Cons One thing that could be improved is the browser fingerprinting to better sift through FP's although I believe a product request has already been raised for this. Review Source PW Paul W. Director Information Technology and Services Used the software for: Less than 6 months ### "Best Phishing/SAT Product on the Market." May 27, 2025 5.0 Great product backed by a great Team. Extremely well thought out every step is backed by a walkthrough guide which makes the experience incredibly simple. Pros Awesome product, quick to implement and most importantly backed by an incredible team who respond swiftly. Love the fact that you can customise campaign material, whitelabling and even use a program generator to set-up a professional campaigh program which you can share with your customers!! Best thought out platform we've ever used so good infact we signed up within one day of looking. Great product great team 10/10 Cons There aren't any at all..... - Looking forward to additional campaign and training material which is already in development. Alternatives considered [Phished](https://www.capterra.com/p/240196/Phished/)[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) Reason for choosing CanIPhish Price but most importantly the flexibility - we both feel that whilst CanIPhish is in it's early lifecycle the potential is enormous. Compared to the other products we tested they were rigid and most importantly the team are constantly developing new material so from our perspective it's only going to get better. Switched from [SafeTitan](https://www.capterra.com/p/247966/SafeTitan/) The previous product just didn't meet the standards we expect to provide our customers. Review Source Daniel T. Security Analyst Information Technology and Services Used the software for: 1-2 years ### "CanIPhish - Northstar Technology" December 15, 2025 5.0 Pros We have been using the CanIPhish platform for performing Phishing Simulations for our clients for over a year now and we are very pleased with the User-friendly platform, the amazing support and the features which the platform provides at such reasonable pricing. Cons We are pleased to say that we are yet to find any cons with the CanIPhish platform and it's amazing team. Review Source Taylor S. Cyber Security Operations Specialist Entertainment Used the software for: 6-12 months ### "Expected to become the industry standard" September 29, 2024 5.0 Compared to every other vendor we spoke to, working with CanIPhish was a dream. Email responses came as fast as within minutes, rarely taking over a few hours and I was never once bothered or harassed by salespeople pressuring me. The generous demonstration plan is more than enough to get a great feel and understanding of the platform and transitioning into a paid subscription was a breeze. Pros The staff have been extremely responsive to feature requests, our limited issues, and general feedback. The platform is intuitive and allows easy management and review of campaigns. The documentation allowed us to onboard into our complex environment in a matter of hours rather than days, and there have been no technical issues or errors at all. Cons The platform is still quite new and with that there are some very minor issues, that don't really effect usage but would be nice to be fixed. For example, the 'next delivery' countdown may still count down to 0 even if no emails are sent in that specific batch. Alternatives considered [KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) Reason for choosing CanIPhish KnowBe4's sales pressures and platform felt outdated in comparison to CanIPhish. Switched from [Mimecast Awareness Training](https://www.capterra.com/p/233303/Mimecast-Awareness-Training/) The Mimecast tool felt clunky and was not providing a modern or realistic phishing simulation, or leaving our users with a memorable lesson. Review Source LC Logan C. Teacher Education Management Used the software for: Less than 6 months ### "Logan Cox review for CanIPhish" December 11, 2025 5.0 Been very great. They are very responsive to emails and get back to me in a quick manner. Signed up online and granted immediate access. Pros The ease of use has been amazing. They have walkthrough videos covering pretty much everything you need to know during setup. Cons I haven’t really faced any cons yet. I started testing and trying out the service a little while ago. Alternatives considered [KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) Reason for choosing CanIPhish Mostly because of price. The sign up was super easy. Review Source NB Narayanan B. Consultant Consumer Electronics Used the software for: Less than 6 months ### "Excellent phishing simulation and awareness platform" August 28, 2025 5.0 I have done two email phishing campaigns so far, and am very happy about the way I can set up genuine looking emails, send them and tracking the employee engagements. Pros Excellent dashboard, vast set of features, flexible configurations, availability and tracking of cyber security training and ease of use Cons So far I have not found any cons. I will keep using it and give feedback if I find any usage issues. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Actually I switched from GoPhish, which is not listed above. I switched because of set up issues, lack of features, lack of tech support Review Source VR Verified Reviewer RnD Director Retail Used the software for: Less than 6 months ### "You don't need another phishing testing software" May 23, 2025 4.0 This service meets my needs very well. There are some kinks to improve but the overall transparence on price and subscription flexibility are really great. Pros Super easy to use and effective. Importing employees was easy (modulo one bug). Allowing the emails to be received was well explained and easy to follow. Setting up a campaign and tracking the results worked well too. Cons When importing with a csv, some fields were not imported. I did not try any kind of google integration so I can't say about those. Alternatives considered [Cybersecurity Awareness Training](https://www.capterra.com/p/249719/Cybersecurity-Awareness-Training/)[IRONSCALES](https://www.capterra.com/p/201112/IRONSCALES/)[Phished](https://www.capterra.com/p/240196/Phished/)[Phishing Tackle](https://www.capterra.com/p/189736/Phishing-Tackle/)[Barracuda Security Awareness Training](https://www.capterra.com/p/178502/Barracuda-PhishLine/) Reason for choosing CanIPhish They have a monthly subscription that we can cancel after a month if we want. Good features, transparent pricing, clear support level. Review Source Similar Products Featured