# ZenRows Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ZenRows the right Data Extraction solution for you? Explore 103 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/237290/ZenRows/reviews

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ZenRows

4.8 (103)

[View alternatives](https://www.capterra.com/p/237290/ZenRows/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ZenRows

Ease of use

4.9

Customer Service

4.7

## Pros and Cons in Reviews

MS

Marvin S

Lead Product DeveloperRestaurants, 11 - 50 employeesUsed the software for: 1-2 years.

“We used to use zenrows for a single complicated call with lots of code around it but over the almost 2 years we have been using it the usage has become easier and more reliable so that now even smaller/new projects use zenrows for quick and easy access to some scraped data.“

October 2, 2025

SS

Shota S

DeveloperBroadcast Media, 2 - 10 employeesUsed the software for: Less than 6 months.

“Additionally, real-time data scraping can be limited by rate throttling or API response lag.“

July 28, 2025

RS

Ruy S

CTOAutomotive, 2 - 10 employeesUsed the software for: 6-12 months.

“I started using it because I needed to feed my Llms with current web data, even tho this is not the main use case for the product, works like a charm.“

September 24, 2025

HK

Hiroto K

VP of ProductsComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months.

“In particular, it was not flexible in its configuration with respect to JS rendering, which often meant that data could not be retrieved.“

April 30, 2024

Ariel L

Outbound Operations SpecialistComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months.

“ZenRows simplified our web scraping workflow significantly.“

March 2, 2026

AM

Anwaar M

CEOFinancial Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“Analytics was a pain with zen rows and it's quite difficult to understand exactly how you are getting charged and how it's broken down.“

May 9, 2025

MS

Michael S

CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“We it to scrape various areas of the Internet and not only does it actually work but it's the fastest solution that we found.“

May 29, 2025

PA

Pablo A

Data ScientistInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“The main downside is that one might rely on it to scrape all websites, but it has failed us with some more robust systems“

June 17, 2024

## Showing most helpful reviews

Showing 1-25 of 103 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ariel L.  
Outbound Operations Specialist  
Computer Software  
Used the software for: Less than 6 months

### "Solid tool with trade-offs—worth it if you're serious about scraping"

March 2, 2026

5.0

ZenRows simplified our web scraping workflow significantly. We went from managing our own proxy infrastructure and dealing with constant blocks to having a reliable, hands-off solution. It's not perfect—costs add up and the docs need work—but for our use case, it's worth it. We've been using it for about 3 months and would recommend it to anyone doing serious scraping at scale especially when using it wit Clay.

Pros

The rotating proxy system is a lifesaver. We were getting blocked constantly, and ZenRows handles it without extra configuration. Also appreciate the browser automation—saves us from maintaining our own infrastructure. Customer support responds quickly when we hit edge cases.

Cons

Pricing scales up quickly if you need high volume. Also, documentation could be clearer for some of the advanced features—took us a while to figure out optimal proxy rotation settings. And response times can lag during peak hours, which was frustrating for time-sensitive scraping jobs.

Switched from

[Clay](https://www.capterra.com/p/237944/Clay/)

Claygent was too superficial and did not extract enough data

Review Source

BP

Bartlomiej P.  
Owner  
Insurance  
Used the software for: Less than 6 months

### "Good set of products worth trying"

June 15, 2025

5.0

Overall very pleased and hoping to do epxerience more as my solution grows bigger. I'm confident ZenRows will meet my requirements.

Pros

Versatility - ability to scrape trough API and ease connecting remote puppeteer browser is definitelly a plus.

Cons

Subscription model is a bit hard to work with in my case due to varying traffic/need - topping up makes it a bit easier though

Alternatives considered

[ScrapingBee](https://www.capterra.com/p/195060/ScrapingBee/)[ScraperAPI](https://www.capterra.com/p/238595/Scraper-API/)

Reason for choosing ZenRows

Abitility to connect to remote browser instance

Review Source

Response from ZenRows

July 8, 2025

Thanks so much for your review! Really glad to hear the flexibility of our API and the remote browser support have been working well for you. Sounds like you're building something great, and it's awesome to be part of it. We understand what you mean about the subscription model. Traffic can definitely fluctuate. It's helpful to know topping up is making things a bit easier, and we're always looking for ways to improve that experience. If you ever need anything or just want to bounce around ideas, we're here. Appreciate you choosing ZenRows!

BK

Baliram K.  
Software engineer  
Financial Services  
Used the software for: Less than 6 months

### "Web scrape"

May 18, 2024

1.0

Pros

Support many programming with easy integration.

Cons

Scraping quality was not good as I expected.

Review Source

Response from ZenRows

May 24, 2024

Thank you for your feedback. We're truly sorry to hear about your experience and we understand your frustration. We reviewed your account and noticed you made a total of 33.000 requests. Of these, 83.6% were successful, 7.8% were cancelled before completion, 5.1% exceeded the retry limit, and 376 resulted in a "not found" (404) error. We also saw that 3.800 of your requests targeted a domain heavily protected by Cloudflare, and you achieved a 94% success rate there. We aim to provide exceptional service and it's clear we fell short in your case. We noticed you only reached out to us once regarding a trial inquiry. We’re here to help and would love the opportunity to address any concerns you have. Please contact us at success@zenrows.com so we can work together to improve your experience.

VR

Verified Reviewer  
CTO  
Information Technology and Services  
Used the software for: 6-12 months

### "Keep going!"

January 5, 2026

4.0

Basically great, and we will continue to use it for our application. Customers can specify websites whose data they want to receive in a structured format, and we then extract the data and take care of the process automation for them.

Pros

Easy to use, and even websites that are more difficult to scrape work as desired. We haven't used the other features yet, but will consider them as soon as we see a use case.

Cons

Currently, we are not even close to reaching the number of queries that would be possible, which means we are spending too much on the subscription. A smaller subscription would be ideal for us as a startup, or request-based pricing would be great. Depending on the website, the builder freezes and the page has to be reloaded, which is a bit tedious.

Review Source

Response from ZenRows

January 21, 2026

Thanks for sharing your experience with ZenRows! We’re glad to hear that the ease of use and success on more challenging websites have worked well for your application, and it’s great to know you plan to explore more features as your use cases grow. We also really appreciate your feedback around pricing and the builder behavior. We understand how important flexible plans are for startups, especially when usage is still ramping up, and your input helps us evaluate better options going forward. Regarding the builder freezing on certain sites, if you notice this happening consistently, feel free to reach out so we can take a closer look. Thanks again for using ZenRows and for trusting us as part of your automation workflow. We’re happy to support you as you continue to grow.

MS

Michael S.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Feeling "The Zen""

May 29, 2025

5.0

Great would highly recommend if you scrape the internet. We it to scrape various areas of the Internet and not only does it actually work but it's the fastest solution that we found.

Pros

Zen Rows has been very great and scraping the Internet once security is better than it's ever done. We had a few changes pop up that were detrimental of business and we were able to shift gears by using Zen rows and not only was it a solution, but it was better than our previous solution as well and we are feeling The Zen :)

Cons

Nothing really, besides maybe for the pricing tiers within each tier are structured. Bit besides that

Alternatives considered

[Bright Data](https://www.capterra.com/p/208755/Bright-Data/)

Reason for choosing ZenRows

Superior product at fair cost it was at least as good

Switched from

[Zyte](https://www.capterra.com/p/180165/Zyte/)

They couldn't handle scraping yelp any longer, and the price also increased.

Review Source

Response from ZenRows

June 2, 2025

Thank you for sharing such an amazing and encouraging review! We're thrilled to hear that ZenRows helped you shift gears when it mattered most and even outperformed your previous solution. That’s exactly the kind of impact we strive to have. We appreciate your feedback on the pricing tier structure. It’s something we're actively evaluating as we continue improving the platform. If you ever need help optimizing your setup or exploring new use cases, don’t hesitate to reach out. We’re always here to support your success.

MT

Motasem T.  
Admin  
Computer Software  
Used the software for: Less than 6 months

### "Best worthy service "

July 4, 2025

5.0

Overall, my experience with ZenRows has been positive. It simplifies web scraping by handling proxies, CAPTCHAs, and dynamic content efficiently. The API is well-documented and easy to integrate, saving time and reducing development headaches. It's reliable for most sites, though very complex pages may require extra tweaking.

Pros

Speed and performance of the service api which has solved all my issues for ever , after struggling for months.

Cons

The biggest downside of ZenRows is its occasional difficulty handling complex JavaScript-heavy sites.

Switched from

[Amazon API Gateway](https://www.capterra.com/p/234264/Amazon-API-Gateway/)

Because i needed a faster and more reliable service

Review Source

Response from ZenRows

July 8, 2025

Thanks a lot for your review! We're really happy to hear that ZenRows has helped solve the issues you were facing and that the speed and performance have made a difference. That’s exactly what we aim for. You’re right that some JavaScript-heavy sites can still be tricky. We’re constantly improving our handling of those cases, so if you ever run into a specific challenge, feel free to reach out. We’re always happy to take a look and help you get the best possible results. Thanks again for using ZenRows. We're here whenever you need us!

AM

Anwaar M.  
CEO  
Financial Services  
Used the software for: Less than 6 months

### "Review on Zen rows"

May 9, 2025

4.0

Zenrows is nice and I will use them still but they need to improve their analytics. It's a pain to view and understand

Pros

I liked that zen rows made it super easy to implement when it came to the code

Cons

Analytics was a pain with zen rows and it's quite difficult to understand exactly how you are getting charged and how it's broken down. They give insights on requests but not actual billing. As they give summations of values and also the insights for proxies wasn't that good

Switched from

[Oxylabs](https://www.capterra.com/p/10001951/Oxylabs/)

Oxylabs was horrible to deal with and I did not like them

Review Source

Response from ZenRows

June 2, 2025

Thanks so much for your honest feedback, we really appreciate it. We’re happy to hear that the implementation process was smooth and that ZenRows made coding easier for you. At the same time, we completely understand your frustration with the analytics and billing clarity. You're right, this is something we’re actively working to improve. We want billing and usage data to be as transparent and easy to understand as the rest of our product. In the meantime, if you ever need a breakdown or clarification on your billing or proxy usage, please reach out via chat or email us at success@zenrows.com. We're happy to walk you through it.

RH

Ricky H.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best Scraper We've Used "

November 4, 2024

5.0

Our team only took a day to integrate everything, and compared with other scrapers we've used, this is definitely much better in terms of success rate. Features like JSON formatting is also a really nice touch.

Pros

\- Very good API with good documentation and examples - High success rate for most websites (good captcha solvers) - Automatic parsing and JSON formatting - Good concurrency and scaling capability.

Cons

\- Pricing could get high once you reach higher volumes - Certain sites are banned in their policy (Facebook for example)

Alternatives considered

[Octoparse](https://www.capterra.com/p/150508/Octoparse/)[ScraperAPI](https://www.capterra.com/p/238595/Scraper-API/)

Reason for choosing ZenRows

Had a better product and better API documentation.

Switched from

[Octoparse](https://www.capterra.com/p/150508/Octoparse/)

They didn't have good autoparse and their response times were very long.

Review Source

Response from ZenRows

December 17, 2024

Thank you for your detailed and positive review! We’re thrilled to hear that you found our API easy to integrate and that it delivers a high success rate for your needs. We appreciate your candid feedback regarding pricing at higher volumes and site restrictions. We’re always looking for ways to balance value and scalability while adhering to ethical scraping policies. Your decision to switch to ZenRows and your kind words about our documentation mean a lot to us. Thanks for trusting us with your scraping needs, and we look forward to continuing to support your success!

VP

Venelin P.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "The quickest way to achieve my goals"

November 10, 2024

5.0

Really good! The quickest way to achieve my goals

Pros

I am using the API mostly and I like the quick way to start and utilize the product

Cons

You should have more fragmentation of the plans since I am between the smaller and higher version.

Reason for choosing ZenRows

Better documentation which allow me to utilize the product quicker then other competitors

Review Source

Response from ZenRows

December 17, 2024

Thank you for sharing your experience and positive review! We’re thrilled to hear that you’ve found ZenRows quick and straightforward to start using, and that our documentation has been instrumental in helping you achieve your goals efficiently. Your feedback about plan fragmentation is insightful, and we’ll definitely take it into account as we look to refine our offerings to better accommodate users with varying needs. We’re delighted that ZenRows stood out among alternatives and are committed to continuously improving your experience. Thank you for choosing us!

JG

Johnny G.  
Data Scientist  
Package/Freight Delivery  
Used the software for: Less than 6 months

### "Simple, Effective, and Intuitive"

December 16, 2024

4.0

My experience has been positive. ZenRows is easy to use and works well for most of my scraping needs.

Pros

I like ZenRows for its simplicity and intuitive UI. The documentation is clear and helpful, and I found the Scraper API easy to implement.

Cons

The Output Autoparse feature didn’t work as well as I hoped on some sites. It might be that I’m using it for unsupported sites, but improving its performance or clarifying its limitations would be great.

Alternatives considered

[Apify](https://www.capterra.com/p/150854/Apify/)[ScrapingBee](https://www.capterra.com/p/195060/ScrapingBee/)[ScraperAPI](https://www.capterra.com/p/238595/Scraper-API/)

Reason for choosing ZenRows

I chose ZenRows because of its simplicity and intuitive interface. The documentation is clear, and the Scraper API is easy to set up and use.

Review Source

Response from ZenRows

December 17, 2024

Thank you for sharing your experience and for highlighting what you enjoyed about ZenRows! We’re delighted to hear that you found our interface intuitive and our documentation clear. It’s great to know that our efforts to make the Scraper API easy to use have been helpful for you. We appreciate your feedback regarding the Autoparse feature. While it works well for supported sites, we understand that certain limitations can be frustrating. We’re always working to improve our features and will continue refining Autoparse to ensure better performance. If you ever encounter specific issues or have questions about site compatibility, please don’t hesitate to reach out via chat or at success@zenrows.com—we’re here to help! Thank you for choosing ZenRows, and we look forward to supporting your scraping needs further!

HL

Harikishan L.  
Personal use  
Capital Markets  
Used the software for: Less than 6 months

### "Awesome experience"

November 8, 2024

5.0

Good experience overall, once integrated did not face any issues

Pros

EASE OF USE, DETAILED DOCUMENTATIONS AND CODE SAMPLES

Cons

Maybe need a plan with more API calls for short payloads

Review Source

Response from ZenRows

December 17, 2024

Thank you for sharing your feedback and for the wonderful review! We’re delighted to hear that you found ZenRows easy to use and appreciated the detailed documentation and code samples. Providing a seamless experience for our users is one of our top priorities. Your suggestion for a plan with more API calls for short payloads is valuable, and we’ll certainly take it into consideration as we explore ways to enhance our offerings. We’re thrilled you had a good experience and that everything worked smoothly post-integration. We look forward to continuing to support your scraping needs!

Monica G.  
Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Excelent Service"

July 24, 2024

5.0

Pros

The service is excellent as well as the customer support. We highly recommend it to anyone who needs scrapping.

Cons

There is nothing bad that we can tell about ZenRows. The service is was one expect.

Review Source

Response from ZenRows

August 14, 2024

Hi Monica, Thank you for the wonderful review! Your recommendation means a lot to us, and we're delighted that ZenRows has met your expectations! If there's anything more we can do to enhance your experience or if you have any additional feedback, please don't hesitate to reach out.

KV

Ken V.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Zenrows supercharges our outbound motion"

February 5, 2025

5.0

The product is awesome - dead-simple to get to field, highly flexible, great UI, and works seamlessly with Clay.

Pros

The ease of use, direct integration with Clay, etc.

Cons

ZenRows is fantastic. I have zero complaints.

Review Source

Response from ZenRows

May 9, 2025

Thank you so much for the enthusiastic review! We're thrilled to hear that ZenRows is powering your outbound efforts and that the integration with Clay is working so smoothly for you!

RD

Rob D.  
CTO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Top of the line scraping software"

July 24, 2024

5.0

Pros

Very fast customer support. Without any issues (most of the time) getting past bot-protection.

Cons

Documentation should be improved upon. Some data is simply missing from the docs. To clarify: for simple use, it's written very clearly. Do you want to deep-dive? Expect some trial and error.

Review Source

Response from ZenRows

August 14, 2024

Hi Rob. Thank you for the review! Your satisfaction with our service is our top priority. We appreciate your feedback on our documentation. We're aware that while it provides clear instructions for basic use, there's room for improvement. Rest assured, we're actively working on enhancing our documentation to better support users looking to deep-dive into the features. Thank you for choosing ZenRows!

AM

Alemnew M.  
Software Developer  
Computer Software  
Used the software for: 6-12 months

### "Zenrows is great to scrape highly protected sites"

May 27, 2024

5.0

Overall, it is great service to scrape sites that are protected by Cloudflare and other antibot methods

Pros

\- Able to bypass most anti-bot protection - Easy-to-use API - Support different page interactions needed like clicking, waiting...

Cons

\- Doesn't have support for state-level proxy - It would be great to allow using another proxy provider as it sometimes lacks high-quality proxies needed for IP targeting sites - Still can't bypass protection on some sites though they say you can scrape any website

Review Source

Response from ZenRows

June 4, 2024

Thank you for your detailed review! We're thrilled to hear that ZenRows has been effective in your use case. These insights are invaluable as we work to enhance our service and address any limitations. While we strive to scrape any website, there are always evolving challenges, and we're committed to continuously improving our capabilities.

VR

Verified Reviewer  
Founder  
Information Technology and Services  
Used the software for: 6-12 months

### "Great product and great customer service"

April 28, 2024

5.0

Pros

Super quick and easy to set up. I'm an experienced developer but wanted a simple solution that would abstract away some of the challenges around IP rotation etc. I looked into and tried a number of options (including e.g. Scrapfly) and found that ZenRows was by far the best and most reliable. The API responds fast and has a very high success rate vs other services I tried. Customer service has also been fantastic.

Cons

I ran into an issue at one stage where requests were either hanging/timing out or failing, but I raised it with their support and they resolved it almost instantly. Gave a lot of peace of mind.

Review Source

Response from ZenRows

May 14, 2024

We're over the moon to hear about your experience with us! Thank you for sharing your positive feedback. It's customers like you that make what we do so rewarding. We're committed to maintaining this level of excellence.

MP

Michael P.  
CTO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Super easy to use - does what I need and does it reliably"

February 19, 2024

5.0

Pros

Very straightforward to use, pricing is transparent with how much the different types of requests will cost. Their support of autoparsing popular scraped sites into json format is a huge time saver. Customer support has always been very responsive and they even implemented a feature request I had within a day. It's also very reliable for the sites that will easily block you if you don't use ZenRows.

Cons

I am worried about the autoparsing functionality they provide. If I understand correctly, they have to maintain parsing logic for a number of sites which means that if the sites change their html structure, it could be that the parsing logic fails. As long as there is a certain minimum threshold for reliably delivering this information and also fast fixes then I won't worry so much.

Reason for choosing ZenRows

Compared to data providers for the data we needed, ZenRows gives us the infrastructure to build out what we need internally instead of relying on data providers with stale data and extremely high prices (generally 1 year lock-in).

Review Source

Pedro C.  
Data Scientist  
Banking  
Used the software for: 1-2 years

### "Fast WAF anti-bot bypass solution"

October 7, 2023

5.0

The reason I started using ZenRows is because a WAF was blocking me and the data was critical for my project. I was considering a lot of approaches and ZenRows did the job.

Pros

The best of ZenRows is how responsive it is. It fits my needs and the evolution I have seen in all this time using it is always towards giving me more options.

Cons

The autoparser feature is very nice, but I would like it more if it supported a longer list of websites.

Review Source

HP

Hervé P.  
CTO  
Computer Software  
Used the software for: Less than 6 months

### "Best solution for scrapping Internet"

May 13, 2024

5.0

Need to get data from site protected by Cloudflare and Zenrow did the job like a charm.

Pros

Documentation and Python integration so simple, really nice explanation for integration in our code, and really really efficient.

Cons

Sincerly nothing went wrong with the tool.

Review Source

Response from ZenRows

May 24, 2024

Thank you for your glowing review! Rest assured, we're committed to continually enhancing our service to ensure you get the most out of your subscription. Thank you for being a part of our community!

EJ

Enrique J.  
Analyst  
Real Estate  
Used the software for: 6-12 months

### "ZenRows is a game changer"

December 10, 2023

5.0

ZenRows has been a game changer for me as I tackled a project to build a real estate database from multiple online portals. It helped me to create a comprehensive database for property market analysis.

Pros

What I like the most is its easy-to-use API, excellent documentation, and affordable pricing. My experience has been amazing. Overall, ZenRows is a highly effective scraping service.

Cons

So far, I don’t have any issues that I’d like to point out, I’m happy with what I get.

Review Source

FR

Fiach R.  
Director  
Computer Networking  
Used the software for: 6-12 months

### "Bypassed cloudflare"

November 14, 2023

5.0

Pros

Very useful for bypassing cloudflare. Reliable. And fast

Cons

Per request is expensive when proxies charge by mefabyte

Review Source

Robert K.  
Researcher  
Research  
Used the software for: Less than 6 months

### "Fantastic tool"

December 13, 2023

5.0

I'm using ZenRows for e-commerce market analysis. I used to work with ScrapingBee, but they had a bug that was blocking me sitting there for too long and switching sides was the only thing for me left to do. Now I could not be happier.

Pros

I'm very happy with ZenRows. It provides optimal anti-bot bypass and support for even the most complex websites. It's fast and reliable. Whenever I encountered an issue, its team was quick to assist, making my scraping tasks much smoother.

Cons

As I wrote before, it's fast and reliable. Nothing negative to report.

Review Source

LEM

Luis Enrique M.  
Business Inteligence Manager  
Pharmaceuticals  
Used the software for: Less than 6 months

### "One month test"

May 21, 2024

5.0

Pros

Easy to test and implement. Clear track of activity

Cons

I had too much troubles with Amazon data extraction

Review Source

Response from ZenRows

May 24, 2024

Thank you for your feedback. We're truly sorry to hear about your experience and we understand your frustration. Please contact us at success@zenrows.com so we can work together to improve your experience. :)

Carla G.  
Data Analyst  
Telecommunications  
Used the software for: 6-12 months

### "Goodbye WAF antibots"

December 11, 2022

5.0

Pros

I have never had big trouble with WAF antibots since I use ZenRows. For me, the antibot feature is what I like the most because of the great ammount of time it saves me. I should also mention that the support service is great. They are helpful and patient. Not the kind that always send you to the documentation, they always cared to provide me with a handful of information and made sure I understood everything.

Cons

Because it never failed me, I started to rely a lot in ZenRows. I don't know what I'm going to do if one day it goes missing.

Review Source

Alberto P.  
Data Scientist  
Insurance  
Used the software for: 6-12 months

### "Great pricing and performance"

January 5, 2023

5.0

Pros

I tried a range of API web scrapers without being completely satisfied with any of them. Then, one day, I tried ZenRows. It offers great value for its price, as everything works correctly and is cheaper.

Cons

It is better and cheaper than others, but there is always room for improvement.

Review Source

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