# Webex Suite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Webex Suite Software - reviews, pricing plans, popular comparisons to other Meeting products and more. Source: https://www.capterra.com/p/237272/Webex --- # Webex Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Webex Suite ## What is Webex Suite? Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads – Webex Suite brings together Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one collaboration experience to maximize productivity and teamwork. With a variety of collaboration features, Webex Suite helps bridge the gap between office and remote workers, remove language barriers, and overcome time zone differences. Enjoy the flexibility to work from anywhere and to keep teams focused and engaged with unified, intuitive experiences and integrated AI across the entire suite. All workloads in the Webex Suite can be managed via the single-pane-of-glass administration portal, Control Hub. It also allows you to protect your teams’ data and privacy with enterprise-grade security built in from the ground up. ## What is Webex Suite used for? [Meeting](https://www.capterra.com/meeting-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/) Top alternative Featured Overall rating Based on 7,398 user reviews Reviews sentiment Positive 89% Neutral 9% Negative 2% Pros & cons Robust video conferencing suite Unified business communication hub Frequent technical glitches Audio reliability and mute challenges Starting price $25 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Webex Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cisco.com&name=Webex Suite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Webex Suite 4.4 (7,398) VS. [4.7 (24,070)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $25 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (7,388) Ease Of Use 4.6 (10,949) Value For Money 4.2 (4,549) Value For Money 4.5 (6,694) Customer Service 4.2 (4,513) Customer Service 4.4 (6,445) ## Webex Suite alternatives [4.2 (986)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.5 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (10,972)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [View all alternatives](https://www.capterra.com/p/237272/Webex/alternatives/) ## Who uses Webex Suite? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Robust video conferencing suite 93% positive reviews out of 733 Most reviewers report video conferencing offers high-quality audio, video, and screen sharing, supporting large meetings, hybrid teams, and interactive presentations. Cornelius S Owner, 1 employee. "It has strong audio and video quality and helpful collaboration tools like screen sharing and messaging." Frequent technical glitches 64% negative reviews out of 852 Some reviewers describe bugs and issues such as crashes, login problems, confusing updates, and compatibility challenges that disrupt meetings and require troubleshooting. Victoria L Chief Risk Officer, 10,001+ employees. "It uses a lot of resources and can be a bit unstable at times." Unified business communication hub 94% positive reviews out of 392 Most reviewers find communication reliable, highlighting integrated messaging, video, and chat tools that support clear, secure, and efficient interactions across locations. Tiffany C Technical support specialist, 1,001 - 5,000 employees. "I love it as a tool to rapidly be able to communicate efficiently with consumers or other employees relaying important impacting information" Audio reliability and mute challenges 60% negative reviews out of 655 Some users report audio and mute difficulties, including connection problems, background noise, confusing controls, and inconsistent sound quality during meetings. Mary M Teacher, 1,001 - 5,000 employees. "I don't like that sometimes its hard to get the sound to connect on the computer." Comprehensive remote work platform 94% positive reviews out of 323 Most reviewers describe remote work as seamless, citing stable connections, device flexibility, and effective remote access for support, meetings, and collaboration. Zezheng F Accountant, 501 - 1,000 employees. "Webex suite is quite affordable, It is also very useful for employees to communicate effectively especially those on a remote set up."" Bandwidth and speed limitations 71% negative reviews out of 603 Most users report performance and speed issues, including lag, slow loading, and frequent disruptions, especially with unstable internet or older devices. Theint A System Engineer, 201 - 500 employees. "Webex can consume a lot of CPU and memory, which may slow down older devices." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Screen Sharing 4.5 (858) 63.29% of 858 reviewers that rated this feature as important or highly important Webex Suite gives you smooth, real-time screen sharing with annotation, multiple sharing options, and remote control. Reviewers appreciate its reliability, clarity, and ease of use, though some mention interface quirks and rare video glitches during transitions. Video Conferencing 4.6 (711) 62.73% of 711 reviewers that rated this feature as important or highly important Webex Suite offers reliable, high-quality video conferencing for large groups, with options like custom backgrounds, easy scheduling, and file sharing. Reviewers appreciate its seamless experience, user-friendliness, and professional tools, though some mention occasional lags or login issues. Mobile Access 4.3 (613) 55.63% of 613 reviewers that rated this feature as important or highly important You can join meetings, chat, and share content from anywhere using the mobile app. Users think mobile access is convenient and user-friendly, though some mention battery drain, missing capabilities, or occasional connection problems compared to desktop. Real-Time Chat 4.5 (515) 55.73% of 515 reviewers that rated this feature as important or highly important With this capability, you can instantly message colleagues, share files, and ask questions during meetings. Some reviewers find it efficient and helpful for side conversations, but others mention occasional lag, a basic interface, and difficulties tracking multiple chats. Two Way Audio & Video 4.5 (514) 60.70% of 514 reviewers that rated this feature as important or highly important It helps you communicate interactively with clear, consistent audio and video. Reviewers indicate stable connections, multiple device support, and engaging meetings, but some users report rare audio distortions or connection issues impacting call quality. HD Audio/Video 4.4 (396) 59.85% of 396 reviewers that rated this feature as important or highly important High-definition audio and/or video capabilities Webex Suite 188 features An @mention is a way to tag or notify a specific person about a message/post Regulate who can view information within the system Define levels of authorization for access to specific files or systems Track the status of discussed/agreed tasks Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Access event or meeting agenda online Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Assign issues and tasks based on availability or required skills Process of managing, tracking, and communicating with individuals who are registered to attend an event Track and analyze various metrics such as demographics, psychographics, behavior and other insights Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Ability to make voice calls within the system A record of all activities within the system, including user access, changes made, etc. Detect speech to highlight frame subjects System that automatically dials calls Tickets are automatically assigned to specific agents based on predefined rules Distribute/route/connect calls Use AI to convert voice into text automatically Indication whether a resource is available or protected from allocation Group collaboration to solve ideas in a productive and concentrated manner. The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. Sub-room created within virtual meeting/class Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Facilitate virtual conferences that connect multiple people remotely Track and report on call outcomes Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria View caller ID details such as name and number and determine how to respond by prioritizing or blocking it Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Protect sensitive data for digital privacy Share screens of either your computer's desktop or your browser tab with another computer Access client's system information, including hardware and software configuration, to perform diagnostics Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Participants can alert the host if they have a question when they are muted Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Reminders sent via email Monitor and track what your employees are doing Tracks metrics that provide insight into how a user interacts with any interface or product Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks For Cloud-based phone system that sends and receives calls via the internet. Games or game-like elements to track progress and reward accomplishments Organize and edit a group of people's policy and members High-definition audio and/or video capabilities Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. Allow the audience to interact or engage with the content Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Ability to chat online in real time Live stream to multiple devices simultaneously Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews Password-protect and/or stop new participants from joining online meetings Manage the process of planning and scheduling meetings, including agenda creation Create and share notes/annotations taken during meetings Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing You can join meetings, chat, and share content from anywhere using the mobile app. Users think mobile access is convenient and user-friendly, though some mention battery drain, missing capabilities, or occasional connection problems compared to desktop. Share screens from your tablet or smartphone Controls/tools to moderate the session Observe and track the demand, usage, progress or quality of a system, product, or user Allow multiple participants to present/co-host. Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Allow several participants to share screens simultaneously Two-way actions and communication between multiple users in real time Supports various file formats Broadcast an event, performance, or video using a live feed from multiple cameras Stream to multiple platforms simultaneously Discover and connect with speakers and attendees at an event Record the audio of phone conversations for quality assurance purposes An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience Allow users to schedule a webinar with registration and record the webinar automatically in the cloud. Real-time registration over the web Transmit voice and other information digitally Monitoring and measurement of relevant metrics to assess the performance of IT resources Enable custom polls/voting to facilitate decision-making or increase engagement Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Share and present designs Allow one presenter to pass control of the screen sharing to another participant Arrange tasks based on the level of priority or urgency Send messages to selected individual(s) from the entire audience Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Measure time to completion or hours worked for projects Estimate or forecast of a future scenario based on the study of present trends Allow users to collaborate and ask questions regarding folders and/or documents within the system Monitor wait time and abandonment for incoming requests that have not been routed Preview and make real-time changes in the web content Share your screen with a third party to enable them to see what changes/actions are being performed as they happen Analyze and gain insights into data in real-time Broadcast live video streams With this capability, you can instantly message colleagues, share files, and ask questions during meetings. Some reviewers find it efficient and helpful for side conversations, but others mention occasional lag, a basic interface, and difficulties tracking multiple chats. Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Record live video calls to play later Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Provide support to your customers and employees remotely over a shared network Deploy updates or install new software remotely Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Save a screenshot of your desktop as an image Display your computer screen wirelessly on a TV or projector screen for real-time sharing with a large audience Record and save a video file of what is happening on a computer screen Webex Suite gives you smooth, real-time screen sharing with annotation, multiple sharing options, and remote control. Reviewers appreciate its reliability, clarity, and ease of use, though some mention interface quirks and rare video glitches during transitions. Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Record active support and chat sessions for auditing and training Transfer a support session to another team member Allow users to access multiple services after entering their login credentials once Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Stream directly to social media channels Use your computer as a phone device to make calls over the internet Split the screen or display multiple presenters Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Allow customers/users to submit support queries and service requests Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Share only a specific tab on your desktop while continuing to work in other tabs without sharing them Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Create and manage ticket reservations for various events A digital list of items that need to be completed Export text transcripts for the chat between two or more individuals Take actions to troubleshoot issues for networks, devices, etc. It helps you communicate interactively with clear, consistent audio and video. Reviewers indicate stable connections, multiple device support, and engaging meetings, but some users report rare audio distortions or connection issues impacting call quality. Extra layer of security that requires not only a password and username but also something specific to that user Presenter can see and hear participants and vice versa Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Profiles of users providing basic information Track revisions and updates made to files and navigate between different versions Record and playback video calls Chat with your counterparts over the video in real time Webex Suite offers reliable, high-quality video conferencing for large groups, with options like custom backgrounds, easy scheduling, and file sharing. Reviewers appreciate its seamless experience, user-friendliness, and professional tools, though some mention occasional lags or login issues. Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar) Store and manage online video content Allow users to live stream from your platform for a fee Allows users to view videos without downloading media files Supports various video file formats Upload or use pre-set virtual backgrounds during video meetings Interact with data visualization elements, such as charts and graphs, to drill down into data Computer-based system that allows users to send and receive voice messages Transcribe voicemail audio messages to written text that is sent over email Allows multiple users to simultaneously annotate on a digital whiteboard Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (7,376) 4.3 Based on 7,376 reviews ## Pricing Value for money 4.2 (4549) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/237272/Webex/pricing/) Webex Suite - Business $25.00 Per User,Per Month It includes: - Breakout Rooms - Closed Captions - & Cloud-Based Phone Number for Each License - HD Meetings With up to 200 Participants - Phone Menus and Extensions - Recordings - Screen Sharing - Virtual Backgrounds Webex Meet $14.50 Per User,Per Month It includes: - Breakout Rooms - HD Meetings With up to 200 Participants - Recordings - Screen Sharing - Virtual Backgrounds and Closed Captions Call Plan $17.00 Per User,Per Month It includes: - A Cloud-Based Phone Number for Each License - Phone Menus and Extensions Value for money 4.2 (4,549) 4.2 Based on 4,549 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Google Chrome](https://www.capterra.com/p/228985/Chrome/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (4513) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (4,513) 4.2 Based on 4,513 reviews ## User reviews Overall rating 4.4 Based on 7,398 reviews Filter by rating 5(4017) 4(2570) 3(679) 2(102) 1(30) Mentioned topic Sorted by most recent Maaz P. Technical Support Engineer Computer Networking ### "Seamless and Time saving Cisco Webex" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2026 My overall experience is good and positive with Webex suite. It provides seamless & fast output as compared to other products. Pros It allows users to conduct high quality meetings from laptops, mobiles and browsers without complicated setup. Cons Sometimes it does not match with our network & have some connectivity issue due to some bugs which needs to be fixed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YM Yasmin M. Accounting Assistant Accounting ### "Secure and Reliable Platform for Professional Collaboration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2026 Overall, my experience with Webex Suite has been positive. It’s a reliable platform for video meetings and team collaboration, and it performs well in professional settings where stability and security are important. Once you get familiar with the layout, it becomes easier to navigate and use its features like messaging, file sharing, and scheduling. While it can feel a bit less intuitive at first compared to other tools, it’s still a solid and dependable option for consistent communication and teamwork. Pros Webex Suite stood out to me for its strong video and audio quality, especially during longer meetings where stability really matters. I liked that it offers a full set of collaboration tools in one place, including messaging, file sharing, and meeting scheduling, which makes teamwork more organized. It also feels very secure and professional, which is important for business use. Overall, it’s a dependable platform that works well for structured meetings and team communication. Cons One thing I liked least about Webex Suite is that it can feel a bit less intuitive compared to other similar platforms, especially when you’re first getting started. Some features are not as easy to find, which can make the learning process slower. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Harshul S. Sr Tech support specialist for Network Operations Information Technology and Services ### "Reliable meeting tool with good features " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 31, 2026 Overall experience been good. It’s is reliable for meetings and the team communication, and it rarely crashes. Once you learn where is everything is, it’s is easy to use and works well for day to day work. It helpe our team stay connected and made scheduling and hosting meetings simple. There are a few things that could be smoother, but overall it strong tool and does what we need. Pros The one of the best thing for me personally is the call and the meeting quality. Even when the network isn’t that great, Webex still somehow keeps the audio clear. I also like the screen sharing and the way you can switch between the all devices without dropping the call at all. The chat and meeting notes are very much helpful too because everything stays in theone place. It’s is good for team collaboration and feels stable compared to some other tools I used before. Cons Some part of interface feel a bit old or maybe confusing. It take few extra clicks to find simple setting. Sometime the app feels heavy take longer to load. The mobile version is ok but not as smooth as the desktop . Also, joining meetings from different links can be slow but Nothing major, but small things that get annoying if you are using it daily otherwise great Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Bruno A. Ingeniero Electromecanico Industrial Automation ### "Secure and Powerful Collaboration for Modern Teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 26, 2026 Overall, my experience with Webex Suite has been very good. It has improved communication within my company and made remote collaboration much easier. It’s a reliable platform that helps us stay connected and work efficiently, while maintaining a good level of security. Pros What I like most about Webex Suite is how it integrates communication and collaboration tools in one platform. Video meetings are stable, messaging is instant, and file sharing is very convenient. It also offers good security features, which helps us keep our company communications protected. Cons What I like least is that sometimes the interface can feel a bit complex for new users. Also, it may require more system resources compared to lighter tools, which can affect performance on older PCs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User QA Engineer Information Technology and Services ### "One of the best tools for corporate and international client calls and meetings." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 26, 2026 Pros Security and quality of videos during conference calls, meetings etc. Can easily share reports and screen during the calls. Cons Not faced any major problems with Webex, however, suite version seems to be expensive as compared to other plans. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BN Bre N. Service Coordinator Construction ### "Still nice to have " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 13, 2026 Pros Easy to use. I love that it links to my personal work number so I can make outgoing calls to our customers. Cons While I can make outgoing calls, customers cannot contact me unless they have my direct line. I wish it linked to our business phone number. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TT Tomas T. Software Engineer Computer Software ### "Ok for video conferences" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 February 17, 2026 Pros I like that Webex has introduced new artificial intelligence features, like transcription and the ability to catch up with a meeting that has already started. Cons Sometimes the UI feels a little bit clunky, especially when you need to switch audio or video sources different than what was selected by default. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Shilpa R. QA Government Relations ### "Great tool with builds secure data, access, data storage on cloud" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 13, 2026 Pros It is a good tool with user friendly, builds secure data, secure access, secured data storage with assisting team communication and collaboration. Cons Should make more easy with access management for access to the data storage and easily retrieve on cloud. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Teacher E-Learning ### "WEBEX best communicational platforrm" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 10, 2026 Organizational meeting while having to many participants, the platform have well organized manner to help accommodate many users at the same time Pros Real time notification during meeting time and well designed dashboard that help users to be well engaged Cons Live chats that is not specific and needed for everyone, not everyone is capable of chatting or well at writting Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Yatra P. Omni Associate Retail ### "Webex Suite - Privacy and security is strong. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2026 Overall, i think Webex Suite is a great app which can be used by anyone as it is easy to use. It is worth for the price i pay and i will keep using it. Navigation and searching through this app is fast and smooth. Audio and video quality is very well. I highly recommend Webex Suite to people who takes privacy and security seriously. Pros Webex Suite is a good app which offers wide range of features. But the best thing about Webex Suite is definitely it's video and audio quality. It has really strong security and privacy features which i always look out in apps. Webex Suite has everything that one search for like meetings, chat, and callings. Webex Suite can be used for professional as well as academically. Cons There are few bugs and issues here and there but it can be fixed by contacting customer support. Everything in Webex suite works good thus not much complaining. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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