# Referral Manager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Referral Manager Software - reviews, pricing plans, popular comparisons to other Referral products and more. Source: https://www.capterra.com/p/237225/Referral-Manager --- # Referral Manager Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Referral Manager ## What is Referral Manager? Netsmart Referral Manager® automates and streamlines the referral management process. It electronically consolidates multiple referral networks into a single portal to speed up disposition of referrals, cutting response times in half. Secure chat promotes collaboration between development and intake staff while maintaining HIPAA compliance. It also offers managers a comprehensive view of referrals and related operational metrics to help drive growth with referral partners. ## What is Referral Manager used for? [Referral](https://www.capterra.com/referral-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Referral Manager alternatives Highest Rated [4.9 (248)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month [4.6 (98)](https://www.capterra.com/p/139089/Referral-Rock-Software/reviews/) Starting price $175.00 Per User, Per Month [4.7 (686)](https://www.capterra.com/p/147442/Post-Affiliate-Pro/reviews/) Starting price $129.00 Per User, Per Month [4.8 (139)](https://www.capterra.com/p/268100/Trackdesk/reviews/) Starting price $249.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/237225/Referral-Manager/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Referral Tracking 3.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Log and store the source of contacts/leads Contact Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Rewards Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members ROI Tracking 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Referral Manager 14 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage, organize, and store contact information Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Alter the layout and content of reports Import and export data to and from software applications Manage and track employee referrals for open job positions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Active reporting of data and metrics Log and store the source of contacts/leads Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Strategize and implement rewards for returning customers, employees and other members Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Features 3.6 (5) 3.6 Based on 5 reviews ## Pricing Value for money 3.3 (3) ### Starting price Free trial not available Value for money 3.3 (3) 3.3 Based on 3 reviews ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 3.8 Based on 5 reviews Filter by rating 5(2) 4(1) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent KP Karla P. Clinical Admissions Manager Hospital & Health Care ### "General Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 March 1, 2022 Customer service has been exceptional in resolving errors. The reports when we put the extra into keeping the referral manager clean has been beneficial in seeing potential referrals and areas of growth for us. Pros Being able to pull reports to identify cancelled visits, and lost visits. Cons Allscript system empty's into our referral manager, it requires alot of manual cleaning up to get accurate reports. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Donna B. Billing Associate II Hospital & Health Care ### "Do not use Referral Manager" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 February 28, 2022 I do not use Referral Manager within my job duties. I only use the financial applications in my job as a home health biller. Pros Nothing , not applicable to my job duties Cons Nothing, not applicable to my job duties. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GG Gena G. Director of Regulatory Operations Hospital & Health Care ### "Great Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2022 Pros Ease of use for any level of technical user. Cons Nothing that I can think of from a daily user stand point Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR Lacie R. LVN Hospital & Health Care ### "Simple & User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 February 22, 2022 Pros The interface is extremely user friendly. It is very simple and has a clean look that is easy on the eyes and brain. Cons Nothing that I can think of at this time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jackie H. Director of Clinical Operations Hospital & Health Care ### "New product" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 February 17, 2022 Underwhelmed, underproducing for us Pros interconnectivity with other healthcare organizations Cons Doesn't help like it was marketed to us. Extra work using this system in the EMR. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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