# Page 2 | Tipalti Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Tipalti the right Payment Processing solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/236980/Tipalti/reviews --- Tipalti 4.6 (174) [View alternatives](https://www.capterra.com/p/236980/Tipalti/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Tipalti ## Showing most helpful reviews Showing 26-50 of 174 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use James L. Director of Finance Computer Software Used the software for: 2+ years ### "Good if you're on it, but not the industry leader" December 26, 2025 3.0 It was a mixed bag. It got the job done, but felt like it required a lot more work than other platforms in this space. Pros It is a good central tool that integrates fairly well with our banking and accounting systems to manage accounts payable and bill payment. Cons The reporting of bills in the system and schedule of payments is confusing, the payment process is not always reliable like competitor products, and there are a great many hoops to jump through to prove compliance. Switched from [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) BILL was too isolated of a system and forced me to constantly reference it instead of sharing data and documents with our instance of QuickBooks Online. Also, BILL required a high per user fee for even approval only users. Review Source Response from Tipalti January 14, 2026 Thank you for taking the time to share such thoughtful feedback. We really appreciate the balanced perspective. We’re glad to hear Tipalti has been effective as a centralized accounts payable solution and that its integrations with banking and accounting systems (especially QuickBooks Online) delivered value compared to alternatives like BILL, particularly around data sharing and user access flexibility. That said, we hear your concerns clearly. Reporting clarity, payment reliability, and the effort required around compliance are all critical areas, and feedback like yours helps us prioritize where improvements matter most. This review is exactly the kind of honest input we want as we continue refining the platform to reduce friction while maintaining the controls and scale our customers rely on. We would love to have you at our next Customer Advisory Board. We will reach out once planning commences. DM Denise M. Staff Accountant Oil & Energy Used the software for: 2+ years ### "March 2026 Update" March 27, 2026 4.0 Happy with Tipalti AP and Procurement. Some minor bugs, but all in all, I am satisfied. I would like to give Procurement some more attention as there are some internal update I need to review. Hopefully I can improve my own process. Pros User friendly platform that allows me as the primary processor to get the work done and for users who use the platform less often to navigate with ease (PO platform). Tipalti Support is very responsive with guides and snags. Cons The AP bill processng page can be a bit cumbersome, as it requires multiple clicks and some back-and-forth navigation to upload information for PO versus non-PO items. The layout is just a bit unpolished. Review Source LC Lana C. Accounts Payment management Information Technology and Services Used the software for: 1-2 years ### "Easy-to-Use AP Solution with Great Support and Worldwide Features" October 1, 2025 5.0 Tipalti is helping us centralize and streamline our accounts payable processes, which has improved visibility and reduced manual effort. It’s been especially valuable for managing approvals, vendor onboarding, and payments globally, ensuring nothing gets stuck or missed. This has made accruals and budget management easier and more accurate while minimizing risks like missed invoices or delayed payments. Overall, it’s helping us stay organized, save time, and focus on more strategic tasks. Pros The system is user-friendly, and features like the revamped invoice and payment screens have made navigating approvals and payments straightforward and efficient. I really appreciate how everything is centralized, from vendor onboarding to invoice tracking, which helps eliminate manual work and makes processes much easier to handle. The integration with NetSuite is another big plus—it syncs well with our existing tools, making it seamless to manage POs and approvals across different entities. The team at Tipalti has been very responsive whenever we’ve had questions or needed help, even offering guidance on NetSuite-related issues. I’ve seen a clear effort on their part to take customer feedback into account, like when they updated the payment screen based on suggestions. It’s clear they care about making the system better for users, which has been really refreshing. Overall, it’s been dependable and has added real value to our workflows. Cons One thing that could be improved in Tipalti is the approval delegate functionality. When someone goes on vacation, I have to manually reassign their approvals, which adds extra work. It would be great if users could set their own delegates or if admins could reassign approvals more flexibly. Overall small areas for improvement, but I constantly get feedback whether my issues are in a pipeline of improvements Alternatives considered [Coupa](https://www.capterra.com/p/115928/Coupa/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Tipalti great end-to-end process available and price / quality comparison Review Source MC Maira C. Accounting Manager Banking Used the software for: 6-12 months ### "Tipalti moved us forward but still lacks the structure a $4.5B credit union needs" November 8, 2025 3.0 Tipalti has absolutely brought our AP processes forward compared to Prologue. The platform gives us a cleaner approval trail, OFAC compliance, and a single system for invoices, procurement, expenses, and AMEX cards. But the path to getting there was far more difficult than promised, and even now, the product still requires multiple manual workarounds to meet the needs of a large, compliance driven credit union. \[sensitive content hidden\] have made the difference between success and failure for us. They are proactive, communicate well, and do everything they can to keep our system running and improving. \[sensitive content hidden\]’s collaboration with the engineering team and her willingness to bring us into pilots has given us hope that Tipalti will continue evolving toward what large institutions actually need. The system is stable now, but not seamless. For smaller organizations, Tipalti might deliver the out of the box simplicity the sales team describes. For larger ones like ours, it requires ongoing management, creativity, and the right internal resources to make it fit. Advice for other credit unions: Push for a senior implementation team, realistic timelines, and detailed answers about vendor migration, reporting, expenses, AMEX approvals, and invoice review processes before signing. The platform can work, but you will need strong internal project leadership and dedicated vendor contacts like \[sensitive content hidden\] to get real results. Pros We are a $4.5B credit union that moved from Prologue, where everything was manual, invoices came by email and were typed in by staff. Tipalti has definitely brought us into a more modern environment and given us better control over compliance. Having OFAC screening built directly into the payment process is a major strength for a financial institution, and it helps us maintain stronger oversight. The biggest positive in our experience has been the ongoing support from \[sensitive content hidden\] (Customer Success Manager) and \[sensitive content hidden\] (Customer Support Engineer). Once they took over our account, the difference was noticeable. \[sensitive content hidden\] is proactive and constantly pushing to make the system better for us. She keeps us involved in new pilots and invites our team to help test upcoming features like AI generated reporting. She also connects us directly with Tipalti’s engineers to explain what a large credit union actually needs, which has helped the development team better understand our compliance and accounting requirements. That collaboration has opened doors for future improvements that could make the system more usable for larger institutions. \[sensitive content hidden\], on the other hand, is the backbone of our post implementation experience. She manages every ticket, follows up consistently, and never lets items go unanswered, even when the response is not what we want to hear like “the platform doesn’t do that.” She stays on top of cases until they are resolved or properly escalated, and that reliability matters when you are supporting a platform this size. Cons Implementation was one of the most difficult system projects I have managed. We were promised a 6 month timeline, but it took nearly a year to complete, and only because my team pushed aggressively, requested weekly meetings, and drove every milestone. The team assigned to us was fairly new and did not have the depth of product knowledge needed for a $4.5B institution. We also had to transition 2,818 vendors from manual email entry in Prologue into Tipalti, which we ended up managing ourselves. I spent many late nights reading manuals and testing imports because the hands on guidance we expected never really happened. Once live, we discovered several functional gaps that required workarounds: There is no built in review stage for AP before invoices go to approvers. Our process requires AP to verify coding and GL accuracy first, and Tipalti does not support that structure natively. The expense module is not flexible enough for organizations with roaming employees. We have more than 300 employees, many of whom rotate locations. The system only allows one designated approver per person. If that person is unavailable, the only option is to upload a new employee sheet, which is inefficient. On the AMEX side, our compliance policy requires that managers review all purchases after they occur. Tipalti does not offer that functionality, so we have to export the transactions to Excel, attach them to our legacy approval form, and send them through DocuSign. It works, but it is completely manual. Reporting is limited, and there are no dashboards for AP leadership. We cannot easily see total volumes, invoice aging, or bottlenecks without exporting data. We still have to manually import Tipalti transactions into Prologue every day to sync with our ledger. Branded check printing is not available, which creates confusion with vendors and members expecting our name on the checks. All of these issues make the product feel more tailored to smaller or mid sized businesses rather than a large, regulated credit union with detailed control requirements. Alternatives considered [AvidXchange](https://www.capterra.com/p/144102/AvidXchange/)[Coupa](https://www.capterra.com/p/115928/Coupa/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Tipalti Tipalti offered an all in-one platform for invoices, procurement, expenses, and corporate cards. The built in OFAC screening and promise of automation and audit-ready workflows made it seem like the best fit for a regulated credit union environment. Switched from [Prologue Financials](https://www.capterra.com/p/168990/Prologue-Financials/)[Prologue Fixed Assets](https://www.capterra.com/p/129437/Prologue-Fixed-Assets/) We needed a more modern AP solution with built in OFAC compliance, automated workflows, and vendor self service. Prologue was outdated and required fully manual invoice entry. Review Source VR Verified Reviewer Accouting Manager Hospitality Used the software for: 6-12 months ### "Smooth Multi-Currency Payments with Awesome Support and Easy Automation" November 4, 2025 5.0 Tipalti helps us manage complex, multi-currency payments across our global offices and vendors, which has always been a challenge in the travel industry. Automating payments, handling currency conversions, and ensuring accurate commission distributions have significantly reduced manual effort and errors. By centralizing everything in one platform and offering features like bulk invoice imports and local payment options, Tipalti saves us time, simplifies month-end processes, and improves our efficiency in managing over $2 million in monthly distributions. Pros One of the things I really appreciate about Tipalti is how it centralizes and simplifies our payment processes, especially with handling multiple currencies and cross-border transactions. Our business deals with commissions in various currencies, like USD and Euros, and having a platform that allows for automated currency conversions and payments is a major relief. Before Tipalti, managing payments through Wells Fargo was cumbersome, but now we can handle payments more efficiently. The bulk invoice importing and payment batching features save us so much time, and knowing that payments will come from the correct currency account has eliminated a lot of guesswork and potential mistakes. Another standout is the level of support and communication from the Tipalti team. \[sensitive content hidden\] and the support team have been incredibly responsive and helpful throughout setup and implementation. They’ve guided us through configurations, troubleshooting, and even complex scenarios, like specific currency exchanges. It’s also a bonus that the platform is user-friendly, so once things are set up, it’s straightforward for our team to execute payments without major issues. Cons OCR scanning longer than expected No support for scaning on one pdf file with multi-invoices Minor issues on notification setting Alternatives considered [BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)[Expensify](https://www.capterra.com/p/97594/Expensify/)[Routable](https://www.capterra.com/p/209617/Routable/) Reason for choosing Tipalti Pricing Structure Multi-currency support Customer services Review Source MB McCabe B. Director of Strategic Finance Transportation/Trucking/Railroad Used the software for: 2+ years ### "Tipalti Review" October 24, 2025 4.0 Positive, would recommend. Ability to have vendors self-onboard, then process and pay bills in one platform has been value add. Credits cards have been big value add to cover more use cases for us. Pros UI is very new age and easy to use, making the learning curve smaller for the team. The resources available to us has been impressive, really like having a technical support rep. Cons The system has been buggy at times, which has slowed operations. A little slower during month end, which is when we really need to system to running smoothly Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Outdated and not integrated to anything. Needed automation Review Source SS Sarah S. SVP, Finance and Administration Higher Education Used the software for: I used a free trial ### "Sleek system, pricey for international payments" September 22, 2025 3.0 We were considering it to pair with Acumatica ERP as a payment processor. The software UI is sleek and has a modern feel, with plenty of drill-down links between transactions and related tables. As they mention on their website, Tipalti is a Hebrew word meaning “we handled it”, which reflects its Israeli roots as the brainchild of its two \[sensitive content hidden\], who still head the organization and board. The sales reps and engineers provided comprehensive demos and responded in-depth to our many questions. Pros Slick modern looking user interface. Self-service for vendors, for registration of bank details and submitting invoices. Image/OCR recognition of imported invoices to pre-fill AP form. Tailored approval flows. Cons The system price was not competitive with the other payment systems we were considering, especially for their fees for foreign currency payments, which were four to five times higher their competitor. Invoice image capture takes a day for turnaround. Need to pre-fund a separate account for processing outgoing payments. Duplicated some functions of our ERP (Acumatica), and couldn't have Tipalti import coded AP forms from Acumatica. Not easily adaptable for self-service AP submission by large number of non-accounting dept. users. Alternatives considered [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) Reason for choosing Tipalti We ended up with Bill.com instead due to better pricing and faster processing time. Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Needed a payment processing system for our new ERP Review Source TL Trey L. VP Non-Profit Organization Management Used the software for: 6-12 months ### "Great Integration & Support" November 4, 2025 4.0 Tipalti is successfully helping us reduce the manual workload for both expense and AP processes. By offering tools like mobile receipt uploads and seamless integration, it streamlines tasks that used to take days. This saves time, reduces errors, and allows our finance team to focus on more strategic work. Pros The system is intuitive and familiar. Features like mobile receipt capture are a big win for our traveling team, and the seamless integration with systems like Sage Intacct and Amex adds major efficiency. Tipalti is clearly listening to users; the recent update for precise coding shows they are committed to improvement and helping us get the automation we need. Cons The main drawback right now is a limitation in the approval workflow for corporate card spending. Card transactions currently go straight to finance, by-passing frontline managers, which is a key step for us. The good news is Tipalti is already addressing this with an enhanced approval workflow slated for release soon. It’s reassuring to see that a solution is already in progress based on user feedback. Review Source Kirsten C. Accounting Manager Consumer Goods Used the software for: Less than 6 months ### "Tipalti's Efficiency cutting down AP time" January 27, 2025 4.0 My company chose Tipalti in Fall 2024 and we have just finished our Implementation phase. I appreciate the customer support I receive and the timely responses to issues. Pros Tipalti integrates with Sage Intacct, cutting down duplicate input & creating efficiency. The user interface and the filtering options provide easy access to information I need. Customer support is available to assist on a multitude of problems. Cons As an appliance distributor, we have a lot of returns - damaged goods from vendors, recalls, and customers' changed minds. At the moment, credit memo application does not work well. I have many vendors that are paid via auto-withdrawals and credit memos are not supported. Payment processing has been time consuming - we're figuring out what works best for our needs. I have had to resort to checks or manual ACHs through our bank often to facilitate/expedite payments. Alternatives considered [AvidXchange](https://www.capterra.com/p/144102/AvidXchange/)[BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/)[Ottimate](https://www.capterra.com/p/148741/Plate-IQ/)[Emburse Invoice Enterprise](https://www.capterra.com/p/154931/Chrome-River-INVOICE/) Reason for choosing Tipalti Pricing, overall packaging and inclusion of payment processing from day one, and sales experience Switched from [Sage Intacct](https://www.capterra.com/p/76/Intacct/) We wanted to increase automation in invoice processing and payment remittances. Review Source VR Verified Reviewer VP of Marketing Information Technology and Services Used the software for: 1-2 years ### "Reliable Software. Best for Mid Size Company" November 8, 2025 4.0 Everything works as expected, and I don't face any downtime. For team who use it to approve invoices, it is nice to be able to see previous invoices. Pros Easy-to-use software and quite reliable. It could be expensive for a small or start-up company, but good for a mid-sized company that deals with a lot of suppliers. Cons It can be quite expensive for a small company. It is complex if you want to integrate with an ERP system. Review Source NT Nick T. Assistant Property Manager Real Estate Used the software for: 6-12 months ### "Tipalti Review" December 5, 2024 5.0 I mainly used Tipalti for payment issuing, invoice processing, intercompany transfers, reporting, and much more. Tipalti was the perfect tool to centralize all of our accounting data and streamline our processes. Pros It does a good job at managing a large number of payments, internationally. It's not too cluttered and it offers a few different features to help your business, like currency conversion, automated payments, and some tax compliance help. Cons Depending on the size of your business, this product might seem expensive or some of the features might go unused. Review Source AS Anam S. Senior Accounts Payable Associate Marketing and Advertising Used the software for: 2+ years ### "Review of Tipalti for payee onboarding and payment processing needs" March 1, 2025 4.0 Overall, I think Tipalti works great for our needs for the most part. Our Tipalti account reps are very responsive and helpful. The ticketing system is convenient to raise questions/concerns. Pros The invoice upload and scan is really fast. My invoices are ready for processing not too long after I drop them for scan. Cons 1\. Every time I change a payee name, the system requires the payee to submit their passport/company registration to make changes to billing info. We get a lot of complaints from payees because they are uncomfortable sharing those documents and do not understand the need for it. 2. The session times out too fast if I'm inactive and takes me back to the log in screen. Review Source YD Yunhan D. Strategic Accounting Analyst Financial Services Used the software for: 2+ years ### "Tipalti Review" March 8, 2025 4.0 Tipalti is a great AP system that allow us to keep our bills in one place. Pros \-AI coding helps us save time -Sync with our accounting system-Intacct -Sync failure monitoring Cons \-Needs to add lines one by one, for some bills with different department, not very efficient Review Source AG Annie G. Sr. Accountant Health, Wellness and Fitness Used the software for: 1-2 years ### "Scalable AP solution" January 16, 2025 4.0 Pros Tipalti is a global vendor payment platform that supports multiple currencies for our company as well as purchase orders. It also streamlines vendor portals where vendors can manage their bills and track payments. The software integrates with Netsuite and other ERPs. Tipalti is a scalable AP solution for medium size business and beyond and has a great approvals workflow. Cons The user interface for tipalti isn’t very great compared to other AP processing software. They could use an update to simplify the user experience. Switched from [BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)[BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) To support procurement and purchase orders. Review Source JL Jose L. Corporate Controller Computer Software Used the software for: 1-2 years ### "Best RPA platform there is" January 28, 2025 5.0 Really good positive experience, the only regret I had is that we didn't use it sooner. This platform has impacted positively our P2P process. The platform is cost effective, and the support team is amazing. Pros The platform is user friendly and easy to integrate to the accounting system. This platform streamlined the P2P process at my Company, resulting in faster close and better reporting. The payment feature is awesome and allows for multicurrency payment. Cons I really don't have anything negative to say about Tipalti. Review Source SS Sonny S. AP MANAGER Wholesale Used the software for: Less than 6 months ### "Tipalti review" March 4, 2026 5.0 Pros What I value most about Tipalti is its ability to streamline and centralize complex financial operations within a single, intuitive platform. The system significantly reduces manual effort by automating accounts payable workflows, tax compliance, and global payment processing Cons One of the aspects I liked least about Tipalti was the complexity of its user interface, particularly during the initial onboarding and setup process Review Source vP ville P. specialist Computer & Network Security Used the software for: 6-12 months ### "Tipalti Review" March 1, 2026 4.0 Pros The "Global First" Architecture, The Shift to "Agentic" AI, Touchless" Multi-Entity Management, While it’s a powerhouse for mid-to-large businesses, users sometimes find the initial setup and "learning curve" a bit steep Cons The "Implementation Tax", Complex Pricing & "Drip" Fees, The "Financial Sledgehammer" Problem, Support "Speed Bumps" Review Source AS Anjum S. Head of Finance Marketing and Advertising Used the software for: 1-2 years ### "Great Platform for APs" March 4, 2025 5.0 Amazing Platform features. Great Customer support. Pros Quick Resolution and Support System. Easily Comprehensible Platform. Auto integration of Invoices. Cons Too many steps involved to process the invoice for payment. Lack of active chat system. Review Source SH Sameh H. Finance Manager Financial Services Used the software for: 2+ years ### "Duco Review of Tipalti!!!" March 5, 2025 5.0 GREAT PRODUCT, would highly recommend!!!! Pros I love using Tipalti, it has effectively replaced an army of AP clerks into an automated tool, its easy to use has great features and provides all round controls on AP Cons The Sync errors are a at times difficult to understand Review Source VR Verified Reviewer Accounts Manager Accounting Used the software for: 6-12 months ### "Tipalti is Top Favourite" October 30, 2024 5.0 I am very satisfied with the app it provides to my company, which I have been serving for a few years. Pros Tipalti is one of the most popular platforms for transacting money. More than 5,000 companies rely on it as Tipalti provides smoothly working apps. Cons Tipalti provides the best service to its customers except for some unavoidable errors in some apps. The resolution team actively solves such issues except for some complex problems. Review Source MQ Maria Q. Interpreter Translation and Localization Used the software for: 6-12 months ### "TIPALTI proved to offer a good service" May 18, 2025 5.0 Not much. I got paid through my company, ULG, and it was not much that I had to do. It was a direct deposit. Pros Ease of payment, but I cannot tell anything else about Tipalti, only that it was a third party by which I would get paid at work. Cons Do not know since I only got paid via email. I like the logo and how fast they were to pay my ULG check. Review Source VJ Vishal J. Senior executive Information Services Used the software for: 2+ years ### "Tipalti review" October 24, 2024 5.0 Pros its ability to streamline global payment processes and simplify accounts payable workflows Cons Tipalti's pricing structure is better suited for mid-sized to large enterprises, making it less accessible or cost-effective for small businesses and startups. Review Source LM Latoria M. Singer Songwriter Entertainment Used the software for: 1-2 years ### "One of the Best I Have Used" March 8, 2025 5.0 Tipalti has been a long-term dependable third party payment distributor, and I would recommend to any company. Pros I loved that Tipalti made it easier to receive payments from my distributor while protecting my personal information. Cons Using their party payment methods isn't typically something that I am find of, however Tipalti made it simple and fast, which made it less of an issue. Review Source GAF Germán Augusto F. Bilingual interpreter Translation and Localization Used the software for: 6-12 months ### "Tipalti always works " September 19, 2024 5.0 They always let me know when I'm getting paid according to my schedule and never had any delays. Pros The fast pace in which they let me know I'm getting paid and when I'm able to see it in my bank account. Cons Nothing at all, since dealing with them I've never had any delays whatsoever. Review Source MB Mark B. Founder and CEO Apparel & Fashion Used the software for: 2+ years ### "Tipali Review " August 30, 2024 3.0 Pros Submits payment and invoice extremely fast, keeps accurate information on invoice Cons Has a hard time processing payment, has a hard time storing large information Review Source Similar Products Featured