# PEAK Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PEAK Software - reviews, pricing plans, popular comparisons to other HVAC products and more. Source: https://www.capterra.com/p/236529/PEAK --- # PEAK Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PEAK ## What is PEAK? CIM helps HVAC teams proactively manage systems with smart preventive maintenance, automated alerts, and detailed asset histories. Technicians can access real-time data and work orders in the field, reducing response times and avoiding unnecessary breakdowns. The platform also enables detailed reporting on HVAC performance, helping teams improve indoor comfort, reduce energy waste, and extend equipment life. ## What is PEAK used for? [HVAC](https://www.capterra.com/hvac-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[Energy Management](https://www.capterra.com/energy-management-software/) Top alternative Featured Overall rating Based on 72 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $995 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PEAK?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cim.io&name=PEAK) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PEAK 4.7 (72) VS. [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting Price $995 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (72) Ease Of Use 4.4 (177) Value For Money 4.6 (54) Value For Money 4.3 (159) Customer Service 4.8 (67) Customer Service 4.5 (174) ## PEAK alternatives [4.6 (431)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (326)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.8 (752)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/236529/PEAK/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Import/Export 4.5 (33) 81.82% of 33 reviewers that rated this feature as important or highly important Import and export data to and from software applications Reporting/Analytics 4.5 (31) 83.87% of 31 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Activity Dashboard 4.5 (26) 80.77% of 26 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Mobile Access 4.6 (21) 57.14% of 21 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Work Order Management 4.1 (20) 55.00% of 20 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Preventive Maintenance 4.6 (17) 82.35% of 17 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements PEAK 63 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Compare key metrics for the business against prominent players in the industry Designed to serve commercial properties Analyze and calculate business costs Alter the layout and content of reports Process of gathering, measuring, and analyzing accurate data Import and export data to and from software applications Graphical representation of data Store and organize documents in a centralized system Receive and/or send email notifications for urgent updates, requests, or other information Monitor emissions and environmental data trends and measure the impact on climate and community health Monitoring energy production and consumption trends Manage procedures that ensure organizational equipment remains in working condition Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track the location of specific equipment at all times Manage and track high-value assets including office equipment, furniture & more Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Specialized for devices with sensors and processing ability to connect and exchange data over the internet Manage global or internal standards that are designed to measure the impact of business processes or procedures. Track, calculate, and report on greenhouse gas (GHG) emissions Information, data and reports that are being tracked over time Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Tracking the status of previously identified performance measurements Manage the supply and flow of electricity across the network Enable businesses to implement machine learning algorithms on business data such as sales and revenue Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Collect information from multiple sources Manage and support multiple locations Allows users to manage data from a number of sources A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan daily routes to optimize employee scheduling and provide directions Track work performed and resources used for past customers, sites, or assets Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Oversee technicians and track their assigned work orders Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Interact with data visualization elements, such as charts and graphs, to drill down into data Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (72) 4.5 Based on 72 reviews ## Pricing Value for money 4.6 (54) Basic $995.00 Flat Rate,Per Month Value for money 4.6 (54) 4.6 Based on 54 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (67) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (67) 4.8 Based on 67 reviews ## User reviews Overall rating 4.7 Based on 72 reviews Filter by rating 5(52) 4(19) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent CT Cole T. Energy and Commissioning Specialist Education Management ### "PEAK review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2026 Overall, my experience is positive. The platform supports high-level monitoring and energy performance tracking, which is critical for our needs. The platform is very effective for day-to-day energy management and reporting needs and will be extremely useful for the future. Pros I like how it brings all building energy data together in one centralized, easy-to-use interface. It makes it simple to monitor equipment and usage over time without needing to pull information from multiple sources. The visualizations and filtering tools are helpful for quickly identifying trends and spotting anomalies. Cons What I like least is that some of the deeper insights and comparisons are not immediately obvious or accessible without knowing where to look. While the platform is powerful, it can sometimes take extra clicks to fully uncover those trends or advanced reporting features. As a first-time user, it was difficult navigating at first, however, the trainings with Chris Hamilton and Samantha Gibson have been extremely helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Alireza A. Building Performance Engineer Commercial Real Estate ### "Helping Our Property Run Smarter and More Efficiently" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 My experience with PEAK has been very positive. It has improved how we monitor and control our building systems, and the reporting tools make data-driven decisions much easier. Support has been responsive, and the product continues to evolve in a way that adds value. Pros I love how PEAK doesn't feel like a puzzle you have to solve. It’s flexible, and the dashboards are actually easy on the eyes. PEAK actually tells you what to do next. And since it plays so well with different devices and protocols, I’m not stuck wasting hours on setup. It just works. Cons I think adding more pre-built templates could make getting started even faster. Some advanced configurations took a little time to get used to. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Samuel H. BMS Technician Mechanical or Industrial Engineering ### "PEAK CIM Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 19, 2026 Positive, very good interface. Would strongly recommend to anyone who is interested in good energy management. Pros Easy to use, good graphs and information displays. Makes our energy management reviews very easy to show customers where their savings are. Cons Sometimes difficult to login due to passwords changing. But apart from that, I have no real criticisms Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Luke C. Technical Director Environmental Services ### "Driving HVAC Performance with Real-Time Insights" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2025 PEAK has been a transformative tool for optimising HVAC performance. By combining real-time analytics with actionable insights, it has helped us move from reactive maintenance to proactive, data-driven decision-making. The support team have been responsive, and the platform continues to add measurable value by improving efficiency, cutting energy costs, and reducing carbon impact. Pros The platform provides clear, real-time visibility into HVAC system performance. Its automated fault detection and diagnostics (FDD) quickly highlight inefficiencies that would otherwise go unnoticed, making it much easier to identify opportunities for energy savings, improve tenant comfort, and reduce maintenance call-outs. Cons The level of insight can feel overwhelming at first, especially for teams new to data-driven maintenance. It takes some time to align internal processes and resources to act on the opportunities flagged by the system. This is more of an industry adaptability problem rather than PEAK. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Senish S. Services Manager Real Estate ### "Merrifield CIM Review by Senish Sen" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 16, 2025 Great experience and support from the team in setting up the account and guidance on how to use the portal. Pros The convenience of remote readings and data accessibility. The support from the CIM team in setting up the account and working with Centre contractors to ensure proper readings. Cons Reading variances that had to be looked into at the initial stages. Not all meters were set up for the remote readings as some originally installed meters installed in difficult to reach spaces and therefore were left out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 5, 2025 Hi Senish, Thank you for your feedback! We're glad the remote readings and portal access have been helpful, and we appreciate your kind words about our team’s support. We understand the initial challenges with reading variances and meter access and are continually working to improve in these areas. Thanks again for sharing your experience we’re always here if you need anything! The CIM Team GB Garry B. Operations Manager Supermarkets ### "CIM Peak: A Critical Asset for Data-Driven Decision Making" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 3, 2025 CIM Peak is undeniably a valuable tool that offers significant advantages in streamlining operations, enhancing data visibility, and supporting informed decision-making. Its robust features and comprehensive capabilities make it an essential asset for professionals seeking to optimize performance and drive efficiency. The platform’s ability to integrate complex data and deliver actionable insights contributes meaningfully to operational excellence. As I continue to familiarize myself with its functionalities, I recognize its potential to transform workflows and improve outcomes. I appreciate the opportunity to work with such a powerful system and look forward to leveraging its full capabilities to achieve strategic objectives. Pros The information that has been made available is exceptionally valuable and greatly contributes to a deeper understanding of the subject matter at hand. Its clarity, relevance, and comprehensiveness are highly appreciated, as they facilitate informed decision-making and enhance overall productivity. I sincerely acknowledge the effort and diligence involved in compiling and presenting such useful data. This resource serves as an indispensable reference, and its accessibility is commendable. Thank you for providing such a well-organized and insightful compilation. It reflects a strong commitment to excellence and support, which does not go unnoticed and is genuinely appreciated. Cons Mastering the use of CIM Peak has presented certain challenges, and I occasionally find the learning process to be slower than expected. While I recognize the platform’s powerful capabilities and potential benefits, navigating its features and functionalities can be complex at times. I remain committed to improving my proficiency and am actively seeking resources, guidance, and hands-on experience to enhance my understanding. I appreciate any support provided during this journey, as I am confident that with continued effort and patience, I will become more adept at utilizing CIM Peak effectively to achieve meaningful and productive outcomes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DD Dominic D. Facility Manager Commercial Real Estate ### "Could not ask for a better service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2025 I don't feel stressed in any way knowing I PEAK/ CIM are looking after the building. I have been the FM here 4 years now, and since being introduced to PEAK and Team from CIM, I can happily say I am happy with the service provided. Pros There is not just one thing I like about PEAK. The system and the Team that looks after 333George St are absolutely amazing. We have certainly been pulled out of hot water situation on many occasions by having PEAK look after the site. Thanks. Cons This I have no comment towards as there isn't anything I can say I do not like about PEAK. This service has been something we have always made sure to cherish and the team are exceptional on all levels. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2025 Hi Dominic, Thank you so much for taking the time to share your kind words and for your continued partnership over the years. We're thrilled to hear that PEAK and the team have brought you peace of mind and support in managing your buildings. Your appreciation for both the platform and our people means a great deal. It’s incredibly motivating to know our service is making a genuine difference. If there's ever anything more we can do to help, please don’t hesitate to reach out. - CIM Team JE Jason E. Property Services Manager Commercial Real Estate ### "Life with CIM" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2025 My overall experience has been very positive with significant improvement in tenant conditions and their overall experience. Pros Real time monitoring and notification of selected points on the buildings BMCS. This has allowed us to resolve issues before the tenants have been impacted Cons The initial period of sorting relevant information from non-relevant information can be somewhat arduous. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2025 Hi Jason, We really appreciate you taking the time to share your experience. It’s great to hear that CIM has contributed to an improvement in tenant satisfaction and comfort that’s exactly the kind of impact we aim for. We're also glad the real-time monitoring has been helping your team stay ahead of potential issues. We understand that the initial setup can take some effort, and we’re always looking for ways to make that process smoother. Thanks again for your feedback and support! – The CIM Team PC Perran C. Head of Energy Management Facilities Services ### "CIM PEAK Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 28, 2025 The CIM team are a pleasure to work with and understand the specific requirements of our client sites. They have demonstrated patience and are extremely flexible when it comes to some of our client demands Pros As a user I have found it very insightful and informative regarding otherwise unseen issues with the building plant systems. Overall, I am pleasantly surprised with how well the CIM Peak system can obtain information and alert us to various issues for the building and how it can also provide potential rectification methods to solve the problem. The portal and interface is very easy to use and easy understand the data Cons I have so far found no negative issues with the system. Everything is working well for me at the moment. Alternatives considered [Metasys](https://www.capterra.com/p/234276/Metasys/) Reasons for choosing PEAK Price point, ease of deployment, capability to diagnose and recommend actions Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2025 Hi Perran, Thank you for such a thoughtful and encouraging review. It’s fantastic to hear that PEAK has helped uncover and address hidden plant system issues, and that you’ve found the platform easy to navigate. We’re especially glad our team’s flexibility and understanding have made a difference across your client sites. We truly value the partnership and appreciate your kind words. Please feel free to reach out anytime—we’re always here to support you. – The CIM Team NH Nikki H. Assistant General Manager Commercial Real Estate ### "CIM Peak Platform - Essential for BAS Performance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2025 Having experienced the significant benefits of the PEAK platform in my current building, I am enthusiastic about the prospect of implementing it across other properties managed by my company in the region. The platform's performance has not only met but exceeded my expectations, making it a valuable asset for our property management operations. Pros I am extremely pleased with the PEAK platform due to its user-friendly interface, comprehensive issue notification system with troubleshooting options, and robust data tracking capabilities for energy consumption and cost savings analysis. The platform's ability to provide clear visibility into the Building Automation System (BAS) is crucial for maintaining high-efficiency performance, a task that PEAK executes exceptionally well. The comprehensive training provided by PEAK has proven to be both invaluable and essential, ensuring our team can fully utilize the platform's capabilities to its utmost potential. Cons There's nothing I can say on this category. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2025 Hi Nikki, Thank you so much for your generous feedback. We're truly grateful that the PEAK platform has been valuable for your team—from the user-friendly interface to the visibility into your BAS operations. It’s incredibly rewarding to know the training and tools we’ve built are making a real difference. We’re honored by your support and excited about the possibility of serving more of your properties. — CIM Team [View all Reviews](https://www.capterra.com/p/236529/PEAK/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)