# Repricer Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Repricer the right Pricing Optimization solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/236313/xSellco-Repricer/reviews

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Repricer

4.6 (37)

[View alternatives](https://www.capterra.com/p/236313/xSellco-Repricer/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Repricer

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

RB

Robert B

Managing DirectorWholesale, 2 - 10 employeesUsed the software for: 1-2 years.

“There have been a few issues with Amazon EU FBA repricing but overall good.“

May 23, 2024

CB

Christopher B

ownerRetail, 11 - 50 employeesUsed the software for: More than 2 years.

“They have an integration with Linnworks, but after being online with their customer service forever, the conclusion is that it is not working.“

April 1, 2023

DM

David M

Matrketplace and PPC ManagerConsumer Goods, 11 - 50 employeesUsed the software for: 1-2 years.

“Repricer helps keep our products competitive all the time which maximises sales.\[SENSITIVE CONTENT\] was brilliant when it came to our renewal, offering a great price and no hassle.“

June 28, 2022

PM

Paul M

DirectorRetail, 2 - 10 employeesUsed the software for: 6-12 months.

“After 1 year with a very expensive piece of software that basically holds my pricing data, high and low, it has not been good.“

January 18, 2022

Thanh N

OwnerRetail, Self-employedUsed the software for: Less than 6 months.

“I use to have to manually adjust prices every day, this has saved me a lot of time.“

March 26, 2022

DB

David B

DirectorRetail, 11 - 50 employeesUsed the software for: More than 2 years.

“The support is A1 and it is one of the best support services that we have experienced with a low-cost SAAS platform.“

January 27, 2022

## Showing most helpful reviews

Showing 1-25 of 37 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mike P.  
Managing Director  
Retail  
Used the software for: 1-2 years

### "Really happy "

June 17, 2024

5.0

Really happy with the customer service from \[sensitive content hidden\] she resolved a query with me really effectively and professionally would recommend

Pros

Customer service from \[sensitive content hidden\] Product is also good

Cons

Not applicable is a really good service

Review Source

PM

Paul M.  
Director  
Retail  
Used the software for: 6-12 months

### "Support"

January 18, 2022

4.0

After 1 year with a very expensive piece of software that basically holds my pricing data, high and low, it has not been good. Onboarding was very unproductive and without real support until today made the software useless in my mind.

Pros

I don't know, as I have been left to fend for myself. I have had this product for a year this month and still, didn't know how to use it correctly. I just had a 1 hr conversation with \[sensitive content \] from support who really changed my mind about this company. So the biggest advance of this software has been the support from \[sensitive content \], he is the only reason I am considering keeping this software and he is the type of person who wants you to have a good experience and should be recognized for his efforts to keep me the customer happy and informed.

Cons

I was sold this product under heavy sales pressure telling what I wanted to hear and that it could raise the dead... I didn't ...

Alternatives considered

[RepricerExpress](https://www.capterra.com/p/132853/RepricerExpress/)

Reason for choosing Repricer

I was told in the beginning that you had purchased Repricer Express and one tool I really wanted was to be integrated into repricer.... I am still waiting. After call after call about this, I was told that it was coming and coming, until it's not going to come.

Review Source

Response from xSellco

January 21, 2022

Hi Paul, Thanks for your honest feedback. I've passed this along to our Customer success and repricer product teams in the hope of making this a better experience for you and other customers

CB

Christopher B.  
owner  
Retail  
Used the software for: 2+ years

### "Repricer is one of the slowest programs I've ever used"

April 1, 2023

1.0

Repricer is one of the slowest programs I've ever used. When you're moving around in the system, it takes 5 times longer because the system is simply slow. They have an integration with Linnworks, but after being online with their customer service forever, the conclusion is that it is not working. The program is too expensive to not work right. Their eDesk product is amazing, which is why we went with Repricer, but it simply isn't a good product.

Pros

All Repricing RulesAmazon CompetitorsReprice Based On Sales

Cons

Move slowly from task to taskExpensiveIntegration with LinnworksHelp desk unhelpfulMultichannel useless

Review Source

SH

Sebastian H.  
owner  
Cosmetics  
Used the software for: 6-12 months

### "Excellent software to maintain your prices competitive!"

August 19, 2022

5.0

excellent, very good work and good customer experience team. I have a one on one with \[SENSITIVE CONTENT\] and her experience let us understand it was very useful to upgrade to ultimate version. very recommended.

Pros

very useful tool to maintain your prices competitive, the interface is very intuitive. the pros. you can start for free and upgrade when needed.

Cons

not find one at this moment. everything goes ok.

Alternatives considered

[Rithum](https://www.capterra.com/p/32810/ChannelAdvisor-Enterprise/)

Reason for choosing Repricer

better price, possibility to grow from free to ultimate version, etc.

Review Source

VR

Verified Reviewer  
Co Founder  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Repricer.com review"

March 3, 2022

5.0

I use the repricer each and every day, and I enjoy working with it.

Pros

Very easy to use, good pricing, Great customer support

Cons

I can't think of any cons. I love this product

Review Source

Response from xSellco

March 7, 2022

Hi, Thanks for this great review. If you want to let me know any agents, in particular, you were in contact with I would love to pass them this excellent feedback.

Abraham H.  
Manager  
Program Development  
Used the software for: 2+ years

### "Fulfills our needs"

April 27, 2022

5.0

Pros

Repricing Rules and CRM and auto responders

Cons

Better reports, like they used to have on previous versions

Review Source

VR

Verified Reviewer  
Senior Account Manager  
Internet  
Used the software for: 2+ years

### "A fantastic repricer for anyone starting an Amazon store"

August 23, 2018

5.0

I would recommend this repricer to anyone starting a new Amazon store.

Pros

For two years, this was our go-to repricer. It was simple and easy to use, we set the repricing rules (which can be very specific for certain products, or broad for an entire catalog). There are many unique and useful features that allow you to customize exactly how you want your products priced.

Cons

As our business grew, we ultimately moved to a more robust algorithm-based repricer with greater visibility on historical data of product pricing.

Review Source

VR

Verified Reviewer  
Owner  
  
Used the software for: 1-2 years

### "very useful"

February 5, 2018

5.0

Pros

repricing is so useful to keep the buy box. One main feature is the capacity to follow the margin of each product

Cons

can't just manage price with promotions. It will be more precise to set the regular price with a discount

Review Source

VR

Verified Reviewer  
Manager  
  
Used the software for: 6-12 months

### "We use this to stay competitive on amazon"

May 18, 2018

5.0

It is really the only way to get the edge for the buy box without being FBA or a prime vendor

Pros

It gives you lots of information on what is going on with your amazon listing and reprices to keep you competitive in the most competitive market in the world. The visuals and data it provides helps to make plans and goals based on data. It also handles all of the different Amazon marketplaces in one spot

Cons

If something goes out of stock, when stock is added, you almost have to start over. We have more items on Amazon then sync to Xsellco

Review Source

Response from xSellco

May 25, 2018

Hi there, Thanks so much for taking the time to leave us a review. If you would like to DM us with your account details, one of our support agents will reach out to see how we can assist you with handling out of stock items. Kind regards, The xSellco team

VR

Verified Reviewer  
Director  
  
Used the software for: 6-12 months

### "It helps me to manage amazon across multiple market places"

February 2, 2018

5.0

Timesaving

Pros

Able to get a true picture of net profit per sku once you feed it with all the relevant info. Ability to mass maintain SKU's as you change tactics or strategy is great too.

Cons

A few minor glitches that can be irritating. Dashboard could be a bit more interactive and have different views

Review Source

DS

Doug S.  
Owner  
Internet  
Used the software for: 6-12 months

### "xSellco repricer makes it easy to implement my pricing strategy."

February 5, 2018

5.0

Pros

Probably the best feature is the advanced search filter. I can filter by Buy Box Owned, Sales Rank, Price Alert etc. So useful for seeing important information quickly. I tried other repricers that had lots of repricing rules, but it would never work the way I wanted it to. xSellco just did what I thought it would. The data is accurate even though I am working in multiple marketplaces.

Cons

I think the weekly summary emails are confusing, but perhaps I haven't figured them out yet. They always show my sales as dropping, even when I am having increasing sales.

Review Source

RP

Roseann P.  
CEO  
Online Media  
Used the software for: I used a free trial

### "Kudos to \[SENSITIVE CONTENT\]"

February 22, 2022

5.0

Pros

I am just getting started with the software but so far it has been wonderful.

Cons

Like most things there is a learning curve however \[SENSITIVE CONTENT\] (live chat help) was very patient and helpful.

Review Source

Response from xSellco

February 28, 2022

Hi Roseann, Thank you so much for this great feedback. Our customer support team will always try and help you get the best out of Repricer so send us an email or chat if you can't find the answer in our knowledge base.

SP

Sandip P.  
Pharmacist  
  
Used the software for: Less than 6 months

### "one of the better applications available"

February 8, 2018

5.0

Pros

made it easier to manage 100's of skus, specially with all the pricing changes that can occur daily.

Cons

i dont like how you cannot track profits accurately if the product is not sold through amazon fulfillment.

Review Source

Response from xSellco

February 12, 2018

Hi Sandip, Thanks for the review, we really appreciate your feedback! In terms of viewing your profitability trends, this feature is available with our Ultimate package. If you're interested in hearing about the extra features on our Ultimate package, please get in touch and we can arrange your account manager to give you a call. If you have any further questions, don't hesitate to ask! Kind regards, Holly

RB

Robert B.  
Managing Director  
Wholesale  
Used the software for: 1-2 years

### "Good Software that Integrates with Linnworks "

May 23, 2024

5.0

There have been a few issues with Amazon EU FBA repricing but overall good.

Pros

Linnworks Integration and good automation

Cons

Slightly complicated to import price changes,

Review Source

DB

David B.  
Director  
Retail  
Used the software for: 2+ years

### "Best Repricer on the market"

January 27, 2022

5.0

Great experience

Pros

The software is really good intuitive and highly functional. The support is A1 and it is one of the best support services that we have experienced with a low-cost SAAS platform.

Cons

The only thing I would like to see is the ability to reprice eBay variation listings

Review Source

MB

Marcus B.  
Channel Marketing Manager  
Retail  
Used the software for: 2+ years

### "Great Service"

December 9, 2022

5.0

Pros

Ease of use. Competitor price tracking. Fast price amendments. Good customer service.

Cons

Nothing, we are very happy with all features.

Review Source

Response from xSellco

December 13, 2022

Hi Marcus, I'm glad to hear you're enjoying using Repricer. I will share your positive comments with our product and support team. Thanks, Ronan

RB

Robin B.  
Director  
Retail  
Used the software for: 2+ years

### "An excellent repricing tool"

March 13, 2022

5.0

Pros

I've been using this for years for Amazon repricing for several years and it keeps getting better. The support is excellent, with a special mention to both \[SENSITIVE CONTENT\] for their help this week.

Cons

It isn't the cheapest option, and there is a lot to learn about how it works, but it is worth it.

Switched from

[Feedvisor](https://www.capterra.com/p/173811/Feedvisor/)

They massively increased the price

Review Source

EC

Erika C.  
E-commerce Rep/Admin Assistant  
Consumer Goods  
Used the software for: 2+ years

### "\[SENSITIVE CONTENT\] in support is AWESOME!"

November 30, 2021

4.0

We've been considering an upgrade and were surprised that Black Friday weekend we lost 50% of the Buy Box Ownership we had and that there is no solution being offered but to upgrade our package to get those Buy Boxes back. Overall this is pretty disappointing.

Pros

Overall this softward is easy to use and set up.

Cons

With the Basic package you are fairly limited on your options to get support, we wanted to speak on the phone with our account executive and after playing phone tag for a whole month he has entirely stopped responding, although the support team, \[SENSITIVE CONTENT\] specifically, is as helpful as they could possibly be!

Review Source

RG

Roberto G.  
Company Director  
Retail  
Used the software for: 2+ years

### "Good Repricing Software"

November 23, 2021

4.0

Questions on the software are usually quickly resolved with their Customer support.

Pros

Lots of functionality and reporting features

Cons

For small companies that just want repricing on a small catalogue, this can look as an expensive product.

Reason for choosing Repricer

We were moved across from Repricer Express.

Review Source

EF

Edoardo F.  
IT  
Apparel & Fashion  
Used the software for: 2+ years

### "A very relieable and easy to use solution"

November 29, 2021

5.0

I have always the best price compared to my competitors

Pros

Very intuitive and fast, also very relieable

Cons

It would be perfect with an option to directly drop listings from marketplace and a scheduler for price changes in specific time slots

Review Source

GA

Gemma A.  
Managing Director  
Food & Beverages  
Used the software for: 2+ years

### "Without Xsellco we would not be where we are today."

September 24, 2019

5.0

The experience has been transformational, taking the business from annual sales of £1m to annual sales of £10m+

Pros

The repricer is market leading and incredibly robust. Helpdesk is also an incredibly powerful tool.

Cons

Support tends to be business hours only, whereby with us being a 24/7 enterprise we have to occasionally wait for a response. However, the online help documents are clear, concise and easily accessible.

Reason for choosing Repricer

Seemed to be the better offer in every regard.

Review Source

PD

Philip D.  
IT Assistant  
  
Used the software for: 1-2 years

### "Very easy keeps prices competitive without me having to monitor (I have watched it running too)"

February 2, 2018

5.0

Pros

I like how easy it is to use once you have set your parameters you can use the bulk upload feature. It keeps the prices competitive and is constantly working so I know I don't have to worry about that. The dashboard is useful to have a quick and easier to understand sales report than the in depth ones available on amazon, for monitoring day to day sales.

Cons

Due to my positive experiences with this software, I would have to say the not knowing what to do if something goes wrong, however I see there is a chat feature that is very prominent and would probably go via this route

Review Source

Response from xSellco

February 12, 2018

Hi Philip, We're delighted to hear you're having a positive experience using our software. Feel free to get in contact with any queries you may have. Kind regards, Holly

TM

Timothy M.  
President  
Retail  
Used the software for: Less than 6 months

### "Repricer.com is an excellent product with great customer support"

December 8, 2021

5.0

I had a couple of issues that needed attention and \[SENSITIVE CONTENT\] from their customer support team was immediately on the case. She was friendly and extremely professional. She took care of my problem and followed up later to make sure all was going well.

Pros

Repricer is easy to set up and manage. It helps me to keep on top of how my store is doing and keeps my profit margins in the black.

Cons

It would be nice to be able to sort data in more ways. It might help to have more ways to sort top selling items so one has further insight into selling trends.

Review Source

R.

Roxy ..  
admin  
Automotive  
Used the software for: 6-12 months

### "great results"

February 5, 2018

5.0

saving time and money.

Pros

What I like most about this software is that you "set it and forget it" as a small business we dont have time to manually update pricing all over all platforms of the internet, this allows us to be competitive, and we have even seen how this tool has also helped us make more money on items we were pricing to low.

Cons

at first this was difficult to get and understand, especially once you get into multiple currencies, but that is the con of anything right, you have to LEARN how to do it ....

Review Source

Response from xSellco

February 12, 2018

Hi Roxy. We're delighted to hear that you are happy with our software! If you have any questions in future, please don't hesitate to get in touch. Kind regards, Holly

DM

David M.  
Matrketplace and PPC Manager  
Consumer Goods  
Used the software for: 1-2 years

### "An essential for any e-commerce business"

June 28, 2022

5.0

Pros

Integration was very easy for us. Repricer helps keep our products competitive all the time which maximises sales.\[SENSITIVE CONTENT\] was brilliant when it came to our renewal, offering a great price and no hassle.

Cons

Occasionally there has been some downtime on Repricer and slow loading speeds from time to time although these issues seem to be fixed now.

Review Source

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