# FieldWorker Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FieldWorker Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more. Source: https://www.capterra.com/p/235904/FieldWorker --- # FieldWorker Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FieldWorker ## What is FieldWorker? Streamline your Home Health Care operations with Fieldworker. Easily schedule visits, track patient records, and keep on top of your work with checklists & reminders. Benefit from real-time insights, meet the requirements of EVV, and achieve an overall faster payment cycle with Fieldworker today! ## What is FieldWorker used for? [Social Work Case Management](https://www.capterra.com/social-work-case-management-software/)[Human Services](https://www.capterra.com/human-services-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/) Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39.95 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## FieldWorker alternatives Highest Rated [4.8 (39)](https://www.capterra.com/p/178861/Junna-Care/#reviews) Starting price $99.00 Per User, Per Month [4.7 (38)](https://www.capterra.com/p/143681/Collaborate/reviews/) Starting price Contact vendor for pricing [4.5 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) Starting price $20.00 Per User, Per Month [4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) Starting price $109.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/235904/FieldWorker/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Client Management 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Case Notes 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Access and track notes regarding case activities and updates within case files Document Management 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Goal Setting/Tracking 5.0 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Establish measurable goals and objectives and track their progress over a specific period of time Case Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Forms Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location FieldWorker 77 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Creation, administration, and evaluation of assessments or tests Manage attendance for classes, shifts, meetings, or events Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Record candidates' information such as role, professional qualifications, experiences, skills or attributes Manage the treatment plan and coordination between care providers and patients with special health care needs Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access and track notes regarding case activities and updates within case files Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Tools to aid in the collection of information to determine a person's problems and symptoms. Track employees' arrival and departure timings for payroll purposes Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Creation and customization of dashboards Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems Receive and/or send email notifications for urgent updates, requests, or other information Track employee schedules, availability, and performance across projects and tasks Online portal where employees can access and track their own information Store, manage and track all forms in a centralized location Ensure compliance with the General Data Protection Regulation protocols Establish measurable goals and objectives and track their progress over a specific period of time System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids Compliant with HIPAA, which sets standards for sensitive patient data protection Manage the care, assistance, or services that take place in patient's home Captures invoice data and maintains comprehensive records for auditing and reporting purposes Records of patients' medical history Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Allows medical providers to engage patients in a variety of ways to ensure their health. Managing and tracking patient health, progress, communication, and treatment plans Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Process of managing several related projects or business activities to achieve organizational goals Customizable notes that help healthcare professionals document and track patient progress Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Measure time to completion or hours worked for projects Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Track time worked per client Create treatment plans that document interventions and outcomes to track patient progress Process that confirms a caregiver's visit and services provided Manage volunteer information and direct volunteer resources Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (10) 4.4 Based on 10 reviews ## Pricing Value for money 4.5 (8) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/235904/FieldWorker/pricing/) Foundation $0.00 It includes: - EVV - Time & Entry Tracking - Activity Tracking - Client Management - Provider Management - Employee Management - Case Notes - Document Capture - Checklists & Reminders - Key Dashboards & Important Reports Growth $39.95 Per User,Per Month It includes: - EVV - Time & Entry Tracking - Activity Tracking - Client Management - Contract Management - Provider Management - Employee Management - Case Notes - Document Capture - Checklists & Reminders - Key Dashboards & Reports for Billing, Payroll & Audit Business $59.95 Per User,Per Month It includes: - EVV - Time & Entry Tracking - Activity Tracking - Client Management - Contract Management - Provider Management - Employee Management - Case Notes - Document Capture - Checklists & Reminders - Key Dashboards & Reports for Billing, Payroll & Audit Value for money 4.5 (8) 4.5 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (10) 4.6 Based on 10 reviews ## User reviews Overall rating 4.6 Based on 10 reviews Filter by rating 5(6) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AB Anu B. Operations Manager Non-Profit Organization Management ### "Reliable and User-Friendly : All-in-One Human Services Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2025 Overall, FieldWorker has significantly improved how we manage our field operations. It saves time, reduces paperwork, and keeps everyone from field workers to supervisors connected in real time. Pros Easy-to-use case management software that has made our scheduling, reporting, and case management so much smoother. The mobile app is very intuitive; our field staff can record client visits, update case notes, and sync data in real time without needing extra training. It has strong features like time tracking, document management, and electronic visit verification (EVV), which help ensure compliance and accuracy. I also appreciate how responsive their customer support team is whenever we have a question or need help setting up a workflow. Cons In areas with poor internet connectivity, the mobile app can feel a bit slow to sync. I’d also like to see more integrations with other tools we use, like payroll and analytics software. The reporting setup took a bit of time at first, but once configured, it worked perfectly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Brennan G. System Administrator Insurance ### "Reliable and Easy-to-Use Field Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 11, 2025 Overall, FieldWorker has been a solid tool for our team. It’s easy to use, reliable in the field, and helps streamline our workflow. There are a few areas that could be smoother, but it gets the job done well. Pros FieldWorker is super easy to use. I really liked how quickly we could get started without a steep learning curve. The mobile app works great in the field, even when the signal isn’t strong. Cons Some parts felt a bit clunky. Syncing data between devices wasn’t always smooth, and a few features took extra steps to access. It could use a bit more polish in those areas. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Keith O. Owner Medical Practice ### "Easy to install, hard to navigate " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 July 25, 2025 I liked ease of install but very confusing as to if you had everything done correctly. You have to finish and then find out if it was filled out right. Pros Value for money, Customer support, team support are some of the things i liked about this software. Cons Ease of use can be very frustrating at times. Not very good with details. Needs a few more tools as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PH Pamela H. Support Coordiantor Civic & Social Organization ### "Definalty recomend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2025 It is very easy to use and helps me keep track of my caseload. I can easily add my time to my timesheet and see my uploaded documents. Pros Fieldworker is very easy to use. Having the MT forms automated allows me to complete my assignments, get my approvals quickly, and download the forms into my files. Cons Any issues our agency has are quickly resolved. We had an issue with the MT form expiring and not saving the information. The MT now has autosave. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Tejal S. Executive Director Individual & Family Services ### "Executive Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2025 Excellent, no complaints. Avaiable when needed-good customer service. They hosted multiple training sessions to accomodate our employee's schedule. Pros User friendly, meets DDD guidelines, good reports-makes life a lot easier and save hours of your time Cons Nothing really and if they are missing something or it is not the way it should be, they are very flexible, open for discussion and would make the changes if the request is appropriate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZA Zuleika A. Support Coordinator Human Resources ### "Fieldworker review for SCs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 26, 2023 I have really enjoyed being able to use this system to create monthly monitoring tools for my clients, I've enjoyed giving my feedback and letting the team know what would be helpful from an SC's point of view. Pros This system pulls information from iRecord that we don't have to worry about looking up, typing and starting each document from scratch. This prevents missing data or typographical errors. By this information being pulled automatically, this greatly helps in cutting overall time for completion of MTs by more than half. This system is also useful in keeping the items that require follow up from the month prior presented as soon as you open the following month's report. Cons I don't appreciate that it sometimes kicks me out and it doesn't always save the report exactly from where I left off. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) This decision was made by this agency's president. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Adepemi S. CEO Hospital & Health Care ### "Chief Executive Officer " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2023 Good experience thus far, great support system. Pros The support system is awesome. \[sensitive content hidden\] is extremely patient and helps at all times to navigate the system. Cons It's functionality on Android phone is terrible. Creates distress for Android phone users. Does not support clients with dual addresses The carenote system is not standardized Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Edythe S. Owner/Executive Director Individual & Family Services ### "Switch to FieldWorker has been amazing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2023 The team at Fieldworker has been wonderful accommodating our needs when first transitioning from our previous provider and currently, as we identify new needs. They have been able to customize and add fields we needed to meet reporting requirements. Pros Our company loves the many conveniences that Fieldworker offers, such as talk to text, availability of an app to access on our cell phone and tablets, and with those features, real time documentation. This saves a great deal of time in documentation, which is always a struggle for any case manager or social worker. Cons Occasional glitches occur, but all have been correctable and support has always been available from the Fieldworker team. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NL Nyesha L. Owner Individual & Family Services ### "LhC" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2022 It is a great experience great customer support. Pros I like that it cover every aspect of your needs of case management Cons It nothing I did not like so far everything has been good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Derek M. CEO Individual & Family Services ### "My companies experience with FieldWorker" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2022 Using FieldWorker has helped our company schedule and keep track of all of our field staff, using an easy to operate portal. Pros Everything was customizable. Our staff worked closely with FieldWorker's team to tailor the product to our companies needs. Cons It was our first time using software of this type. There was a learning curve but because of the software's intuitive features and the help of FieldWorker's Support staff, we were using up and running in a short time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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