# FreJun Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is FreJun the right Call Recording solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/reviews

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FreJun

4.8 (80)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of FreJun

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

DJ

Deepika Reddy J

Head of Central FunctionsHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months.

“My team lead used to track our productivity which made it simpler to address any issues we faced during the course of work.“

May 15, 2026

Nandini B

Analyst/HR RecruiterStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months.

“The least likely feature is sometimes its lagging and not able to make calls and also sometime we have to make calls multiple times when its not connecting properly.“

December 13, 2022

SRUTHI K

Business Development ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“The mobile application is user friendly.“

May 5, 2026

vp

vamsi krishna p

Senior talent aquisitionInformation Technology and Services, 201 - 500 employeesUsed the software for: 6-12 months.

“there is no message sending option which candidates cannot send normal messages other than whatsapp messages“

June 18, 2022

NK

Nitin K

Business Development ExecutiveFinancial Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“Automated call recording of each call and call accounting is the most liked features of the software.“

April 4, 2023

UH

Umair H

Sr ExecutiveHuman Resources, 201 - 500 employeesUsed the software for: 6-12 months.

“no name feature for a callback makes it tough to track candidate on runtime basis“

June 20, 2022

rr

rajesh r

Business Development ExecutiveAccounting, 201 - 500 employeesUsed the software for: Less than 6 months.

“Call recordings are very useful to keep the track of the conversation with a client.- For privacy purpose it is best that we dont have to share our personal number with a client.“

April 1, 2023

MR

Monisha R

Research Associate Staffing and Recruiting, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“Individual dashboard for daily call timing is not available.“

September 6, 2022

## Showing most helpful reviews

Showing 1-25 of 80 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ayushi S.  
Senior sales manager  
Consumer Services  
Used the software for: 2+ years

### "Excellent CRM Integration and Time-Saving Click-to-Call Solution"

May 8, 2026

5.0

Overall experience is very good, we used to have frejun in my last organization and now i recommended it to my current organization and we are using it here.

Pros

It has a very good integration with different crm and click to call feature makes it the best as we are able to do more work in less time. Their cutomer support is too good quick resolutions are provided.

Cons

Sometimes the customer's are not able to hear because of the network issues but it eventually get sorted when a good wifi connection is there.

Switched from

[Knowlarity](https://www.capterra.com/p/240811/Knowlarity/)

It had too much network issues and click to call integration problems.

Review Source

AM

Anmol M.  
Head- Performance Marketing  
Education Management  
Used the software for: Less than 6 months

### "Lead Qualification and Funnel review"

May 2, 2026

5.0

It is a very helpful platform for lead qualification calling. Recording of calls help us review in detail later. Reporting and segmentation of quality of leads also becomes simple.

Pros

Smooth calling interface. Lead qualification and segregation of lead type becomes easier with the pre existing options. Report generation

Cons

There are few moments when the calls do not get triggered. It requires manual effort to trigger the same.

Review Source

YRC

Yash Raj C.  
Recruiter  
Human Resources  
Used the software for: 6-12 months

### "FreJun"

June 20, 2022

3.0

Experience is good and the only thing to upgrade is its User experience

Pros

In my opinion call recording and a database thing is very good

Cons

the bug in which when I use my ATS and if I press enter an automatic call happend

Review Source

DRJ

Deepika Reddy J.  
Head of Central Functions  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Frejun is by-far the best communication product"

May 15, 2026

5.0

My team lead used to track our productivity which made it simpler to address any issues we faced during the course of work. Dailing through desktop is not general and it is very now till date. Made it easier to dail without using my mobile tapping. It was a wonderful experience overall and fun to use it instead of that little hesitation to work in the back of mind.

Cons

Nothing as such. I never experienced any gaps to point out the backlogs that frejun might contain. Excellent experience.

Review Source

VR

Verified Reviewer  
Business Development Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "A User Friendly Application for Outbound call activity"

May 5, 2026

5.0

Great.

Pros

The mobile application is user friendly. The call recording, dashboard with analytics helped improve the activity.

Cons

Nothing to mention. The application is handy and has helped improve the activities. Integration facility with CRM also made it better

Review Source

VR

Verified Reviewer  
Business Developement Executive  
Accounting  
Used the software for: 1-2 years

### "Superb "

December 6, 2022

5.0

Pros

auto dial is most imperessive feature that helps in time mangement

Cons

there is nothing to dislike. eveything works so accurate

Review Source

VR

Verified Reviewer  
Talent Acquisition Executive  
Information Technology and Services  
Used the software for: Less than 6 months

### "Convenient and Easy"

June 4, 2022

4.0

Pros

Very easy to place calls, makes quick work of an otherwise tedious task. Option to add notes for calls, along with their reason and status is quite good. You can simply take a look at the list of calls made, to see if you needed to take extra action for any. Incase you forget anything important, you can revisit the call recordings too. They allot a virtual number as well so that people don't get your personal number.

Cons

Sometimes it lags a little. Also while receiving a call back, it doesn't always notify you on who it is fast enough. But these are still minor drawbacks that I am sure will get fixed soon. Doesn't impact the quality by a lot as of now.

Review Source

Yashashwi S.  
Recruitment Consultant  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Convenient "

June 19, 2022

5.0

I had a positive experience using Frejun,Always thought of using this king of application as it keeps record and track of ppl connected with officially ,in a proper manner .

Pros

Easy of use,you just need to copy the number from the particular portal to paste and give a call straightaway.

Cons

As anyone calls back on the same number ,your phone will not give the identity of the person calling but would state frejun's number ,but on the software instead as a cover it has the name of the person that we would've saved earlier.

Review Source

Nandini B.  
Analyst/HR Recruiter  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "FreJun is good and helpful application to use and to maintain all our data records."

December 13, 2022

5.0

My overall experience with FreJun is really good because it helps me in keeping records of all my candidates and also for future purpose it is very helpful.

Pros

The most likely features of FreJun is - It records all the calls so if required we can listen all old data recording also and it is helpful in keeping track of all candidate contact numbers as well.

Cons

The least likely feature is sometimes its lagging and not able to make calls and also sometime we have to make calls multiple times when its not connecting properly.

Review Source

Deepa Punjabi P.  
Associate Consultant  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "It is helpful to track profiles under specific vaccancy and their status are easy to track. "

September 6, 2022

5.0

Pros

Easier to track. Helpful to find all our data in one place. Easier to track the status of every profiles and vaccancies. One step far away to get all our work in hand.

Cons

Takes bit longer to upload profiles and to initiate the call. Also, takes bit longer to load the vaccancy title.

Review Source

cF

carol F.  
Technical Recruiter  
Human Resources  
Used the software for: 1-2 years

### "Good product "

July 16, 2022

4.0

good experience

Pros

good for tracking call records and good connectivity

Cons

Takes time to connect to call on the phone

Review Source

AS

Avadh S.  
BDE  
Financial Services  
Used the software for: 6-12 months

### "Frejun is helpful"

April 7, 2023

5.0

Pros

I used frejun for call recordings, logs.

Cons

There is nothing dislike about frejun.

Review Source

DS

Divya S.  
IT Recruiter  
Human Resources  
Used the software for: 6-12 months

### "Frejun is a good product,easy to use,"

December 14, 2022

5.0

Good.

Pros

It helps in tracking the calls . it helps in keep call recording, Highly secure

Cons

It helps in tracking the calls,There is nothing to dislike everything is good

Review Source

AT

Asmita T.  
Associate Consultant  
Human Resources  
Used the software for: 6-12 months

### "FreJun Review"

September 7, 2022

4.0

Pros

It's good for Call Recording and tracking

Cons

Don't want to comment as its good all of us

Review Source

UH

Umair H.  
Sr Executive  
Human Resources  
Used the software for: 6-12 months

### "Good for training and learning purpose. "

June 20, 2022

5.0

Pros

Recording feature and call tracking feature of Frejun

Cons

no name feature for a callback makes it tough to track candidate on runtime basis

Review Source

SR

Saranya R.  
HR Manager  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Supportive for calls and recording with quality. "

September 7, 2022

4.0

Its benefited to employees and easy go.

Pros

Yes- Product is easy to use and happy with the service and quality and in solving the queries shortly and supporting us.

Cons

Good with the software and recommend to sort the issue on call recordings when it is not captured sometimes.

Review Source

OP

Oormila P.  
HR Operations  
Human Resources  
Used the software for: 6-12 months

### "FreJun Review"

May 25, 2022

5.0

Pros

Ease of usage. No time delay. All in all good product.

Cons

It would be better if we have an option to filter out the answered calls

Review Source

SS

Sona S.  
HR Operations Executive  
Information Technology and Services  
Used the software for: 6-12 months

### "Feedback"

May 25, 2022

4.0

Pros

The calling part.. No need to dial the number, its quite convenient for us

Cons

The answered calls filter option got taken out, that wasn't a good move

Review Source

AT

Aparna T.  
Requirement Consultant  
Human Resources  
Used the software for: 6-12 months

### "Good Product with nice features"

May 24, 2022

4.0

Good

Pros

Easy to make calls and has search with different options

Cons

For answered calls we have to take a log. It should be available there itself.

Review Source

DB

Dolly B.  
Research Associate  
Human Resources  
Used the software for: Less than 6 months

### "Absolutely Great!"

June 7, 2022

4.0

Great! Would recommend

Pros

Useful in making calls and recording the calls. You can easily keep track on all your calls .

Cons

It hangs for sometime but overall everything is great.

Review Source

BB

Balaraju B.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Friendly Resource for Entrepreneurs justify your unlimited network "

May 24, 2022

5.0

We have completely eliminated call center issues, Loved the easy working approach

Pros

Frejun crome extention system is very easy , for website and admin panal integration

Cons

Call Reason & Outcome built by the admin would have been much better if the choice was in terms of user needs

Review Source

AK

Anu K.  
Senior Analyst  
Human Resources  
Used the software for: Less than 6 months

### "Frejun Good App- Flexible to track all records"

December 16, 2022

5.0

Good option to go.

Pros

helpfull for Tracking and Call Recording

Cons

Comment options -- Call out come is not necessary

Review Source

GK

Gulshan K.  
Marketing executive  
Financial Services  
Used the software for: Less than 6 months

### "frejun review"

March 31, 2023

5.0

Pros

handy, easy to use, friendly interface,

Cons

there are no regular updates to an individual to have more ease in work.

Review Source

sC

shailu C.  
Business development executive  
Information Technology and Services  
Used the software for: Less than 6 months

### "Frejun review"

April 6, 2023

5.0

Pros

its a good software easy to use // good support system

Cons

there is nothing to dislike about frejun //

Review Source

SN

Sujit N.  
Associate Consultant  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Frejun Produt Review"

October 15, 2022

5.0

Overall experience was good as the product is easy to use and helps in tracking the call recording for business purposes.

Pros

Easy Calling, Trackig and Recording the calls.

Cons

For getting the daily report, the calendar time has to be mentioned frequently and once refreshed, the report shows the recordings of last 10 days.

Review Source

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