# FreJun Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FreJun Software - reviews, pricing plans, popular comparisons to other Call Recording products and more. Source: https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform --- # FreJun Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FreJun ## What is FreJun? FreJun is a cloud telephony platform that automates your business calls. Users can make outbound and receive inbound business calls using a unique virtual number. The calls made can be logged, recorded and integrated with any workflow tools such as CRM and ATS. Detailed call analytics and AI insights are generated to improve team performance. FreJun also provides an auto-dialer, where the user can automatically call a list of numbers. The entire contact system can be set up in 5-10 minutes. ## What is FreJun used for? [Call Recording](https://www.capterra.com/call-recording-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/)[Call Accounting](https://www.capterra.com/call-accounting-software/) Top alternative Featured Overall rating Based on 80 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $17.5 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FreJun?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://frejun.com&name=FreJun) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FreJun 4.8 (80) VS. [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $17.5 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (80) Ease Of Use 5.0 (808) Value For Money 4.7 (70) Value For Money 4.9 (733) Customer Service 4.8 (77) Customer Service 5.0 (738) ## FreJun alternatives [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (876)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.2 (564)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/alternatives/) ## FAQs about FreJun Overview ### What problems does FreJun solve? FreJun solves lost conversation details, hard-to-track call activity, and privacy risks from using personal numbers by recording calls, centralizing logs, and providing virtual numbers. Recruiters, sales teams, lead qualification agents, and client-facing operations teams use it to revisit candidate or customer discussions, monitor dial counts, and manage follow-ups accurately. Answer based on 48 reviews Overview ### Which roles and teams benefit most from FreJun? FreJun is most used by business development teams, recruiters, HR operations staff, and consultants who depend on high-volume calling and organized outreach. Sales and recruiting roles use it to track conversations and follow-ups, while HR and consultants streamline candidate coordination, client communication, and call documentation across daily workflows. Answer based on 79 reviews Overview ### What company size and industries is FreJun built for? FreJun is built primarily for small businesses, which make up 62% of reviewers, especially in Human Resources at 28%. It also serves midsize businesses at 29% and enterprises at 9%, with strong adoption in Information Technology and Services at 19% and Staffing and Recruiting at 18%, often for call recording. Answer based on 79 reviews Features and Usability ### What are the key features of FreJun? FreJun includes core calling features like call recording, call logging, call tracking metrics, and auto-dialer tools that reviewers mention most often. Differentiating features include CRM integration, click-to-call via extension, virtual numbers for privacy, and dashboards for call analytics, reporting, and follow-up tracking. Answer based on 48 reviews Integrations ### Which third-party tools and platforms does FreJun integrate with? FreJun integrates with 9 third-party tools and platforms across recruiting and CRM workflows. The catalog includes CEIPAL ATS, CEIPAL Workforce, HubSpot CRM, HubSpot Sales Hub, Salesforce Foundation, Salesforce.org Nonprofit Cloud, X0PA AI Recruiter, Zoho CRM, and Zoho Recruit. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does FreJun offer? FreJun provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual, self-paced learning. Getting Started and Support ### What customer support options does FreJun offer? FreJun provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Reviewers describe the support as helpful and quick for solving queries, with customer service often resolving setup or calling issues promptly. Some users mention occasional login or verification problems, but still report positive support experiences. Answer based on 8 reviews Features and Usability ### How well does FreJun handle business calling? FreJun makes day-to-day business calling easier with click-to-call, auto dial, call recording, and virtual numbers. Sales and recruiting teams often like the faster outreach and call tracking, but some users mention missed inbound caller details, occasional call connection issues, and a need for more automation around logs and routing. Answer based on 35 reviews Features and Usability ### Is FreJun easy to use for daily calling work? FreJun keeps daily calling work simple with a clear interface, quick setup, and easy access to recordings and tracking data. Recruiting teams and call-heavy users often find it easy to learn and remember, while a few mention brief hanging at times, though overall navigation and routine tasks remain straightforward. Answer based on 19 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Recording 4.8 (61) 34.43% of 61 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes On-Demand Recording 4.7 (48) 25.00% of 48 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Archiving & Retention 4.7 (42) 21.43% of 42 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Call Tracking Metrics 4.6 (37) 18.92% of 37 reviewers that rated this feature as important or highly important Measure campaign influence through collection of keyword tracking and revenue sources Multi-Channel Communication 4.6 (31) 22.58% of 31 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Automated Routing 4.4 (16) 31.25% of 16 reviewers that rated this feature as important or highly important Tickets are automatically assigned to specific agents based on predefined rules FreJun 13 features Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes System that automatically dials calls Tickets are automatically assigned to specific agents based on predefined rules Collects essential call data such as call origin, call destination, call length, and other transaction details Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Measure campaign influence through collection of keyword tracking and revenue sources Voice conversion to text Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Record the audio of phone conversations for quality assurance purposes Record live video calls to play later Get Advice We can help you find the software with the features you need. Features 4.6 (80) 4.6 Based on 80 reviews ## Pricing Value for money 4.7 (70) Free Trial Basic $17.50 Per User,Per Month Value for money 4.7 (70) 4.7 Based on 70 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)[ Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[ CEIPAL Workforce](https://www.capterra.com/p/144016/CEIPAL-Workforce/)[ Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)[ X0PA AI Recruiter](https://www.capterra.com/p/179209/Roboroy/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (77) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (77) 4.8 Based on 77 reviews ## User reviews Overall rating 4.8 Based on 80 reviews Filter by rating 5(63) 4(14) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent HP Hetvee P. Customer Success Specialist Food & Beverages ### "Product scalability " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 5, 2026 Really good and satisfied with the not only few features but overall product . Extremely helpful and time saving Pros Dashboard and call recording is really helpful and saving a lot of time of searching a call recording whenever it is needed Cons Nothing as such . the product is really helpful and there are no such things that are to be considered as Cons Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Deepika Reddy J. Head of Central Functions Health, Wellness and Fitness ### "Frejun is by-far the best communication product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2026 My team lead used to track our productivity which made it simpler to address any issues we faced during the course of work. Dailing through desktop is not general and it is very now till date. Made it easier to dail without using my mobile tapping. It was a wonderful experience overall and fun to use it instead of that little hesitation to work in the back of mind. Cons Nothing as such. I never experienced any gaps to point out the backlogs that frejun might contain. Excellent experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ayushi S. Senior sales manager Consumer Services ### "Excellent CRM Integration and Time-Saving Click-to-Call Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2026 Overall experience is very good, we used to have frejun in my last organization and now i recommended it to my current organization and we are using it here. Pros It has a very good integration with different crm and click to call feature makes it the best as we are able to do more work in less time. Their cutomer support is too good quick resolutions are provided. Cons Sometimes the customer's are not able to hear because of the network issues but it eventually get sorted when a good wifi connection is there. Switched from [Knowlarity](https://www.capterra.com/p/240811/Knowlarity/) It had too much network issues and click to call integration problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Business Development Manager Information Technology and Services ### "A User Friendly Application for Outbound call activity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 5, 2026 Great. Pros The mobile application is user friendly. The call recording, dashboard with analytics helped improve the activity. Cons Nothing to mention. The application is handy and has helped improve the activities. Integration facility with CRM also made it better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Anmol M. Head- Performance Marketing Education Management ### "Lead Qualification and Funnel review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 2, 2026 It is a very helpful platform for lead qualification calling. Recording of calls help us review in detail later. Reporting and segmentation of quality of leads also becomes simple. Pros Smooth calling interface. Lead qualification and segregation of lead type becomes easier with the pre existing options. Report generation Cons There are few moments when the calls do not get triggered. It requires manual effort to trigger the same. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Akhand Pratap S. Sale executive Accounting ### "Frejun is good product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2023 Pros it help me in keeping records and my number safe . Cons there is nothing which i dislike frejun. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AY abhishek y. B.D.E Information Technology and Services ### "it is too good product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2023 Pros call recording and call tracking management Cons there is nothing about dislike any features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Avadh S. BDE Financial Services ### "Frejun is helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2023 Pros I used frejun for call recordings, logs. Cons There is nothing dislike about frejun. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS ashirwad s. Sr. BDE Information Technology and Services ### "Frejun review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2023 Pros its support system is very good//software also helping Cons there iis nothing to dislike about frejun Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CT chanchal t. business development executive Computer Software ### "frejun review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2023 Pros i loved frejun autodial feature for making call Cons there is nothing to dislike about frejun . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fathom vs FreJun](https://www.capterra.com/compare/235658-276054/FreJun---Call-Automation-Platform-vs-Fathom)