# Page 8 | Procare Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Procare Solutions the right School Management solution for you? Explore 2801 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews --- Procare Solutions 4.6 (2801) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 30th, 2026 # Page 8 - Reviews of Procare Solutions ## Showing most helpful reviews Showing 176-200 of 2801 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TO Tiffany O. Office Manager Child Day Care Services Used the software for: 6-12 months ### "Attendance Tracking Made Easy" March 11, 2025 5.0 They gave us plenty of training in the beginning and we can access customer service people easily if we have any questions. Pros We purchased Procare primarily for the attendance tracking and incident tracking features. We LOVE it. It makes our jobs so much easier as we were doing these processes by hand. Cons On one occasion during the first 6 months of school, the system wasn't working and we had to do attendance by hand. It wasn't a big deal. Alternatives considered [Finalsite](https://www.capterra.com/p/134027/Finalsite-Learn/) Reason for choosing Procare Solutions Finalsite doesn't offer incident reporting or attendance tracking. Review Source MF Mallory F. Director Child Day Care Services Used the software for: 2+ years ### "Working with Procare" April 23, 2025 5.0 I have had a good overall experience. It seems secure. It does everything that I am needing it to do for our small childcare center. Pros Procare is pretty easy to understand. All the menus are pretty self explanatory and they always stay the same when updated. Cons I am not a huge fan of it logging me out if I am not constantly using it. Review Source CW Cassandra W. Director Child Day Care Services Used the software for: 2+ years ### "Amazing Product for Childcare" April 21, 2025 5.0 Procare is user friendly, makes our daily tasks so much easier, and customer service is always friendly and knowledgeable! Pros Procare allows us to keep everything organized! The program is user friendly and makes our daily tasks so much easier! Cons The only thing we wish we could change at the moment, is being able to pick what family members can see in the app. We have a custody issue that involves a DVPO and cannot stop the non custodial parent from seeing when mom drops off or picks up which is a violation of the order. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Procare Solutions Price was a huge deciding factor. Brightwheel was way more expensive. Review Source JH Jessica H. Director Child Day Care Services Used the software for: 2+ years ### "Definitely recommend" March 15, 2025 5.0 We have had Procare for 14 years now and have been happy overall. Pros It is truly an all in one system. While I do not use all of the features, there are so many to choose from; billing, payroll, parent engagement, portfolios, curriculum, and more. I am always excited to see what new things are being offered. Cons The price..... Mainly the high credit card fees through their integrated tuition express portal. We lose several thousand dollars a year to the high credit card fees. I could and did switch to another provider to save on the credit card fees, but the fact that it is integrated and posts the payments right away is what keeps me. It is expensive to invest in the system and all of the add ones as well, but it truly makes my job easier. I could not imagine doing this business with out it. Review Source HH Heidi H. Operations Manager Child Day Care Services Used the software for: 2+ years ### "Procare offers the biggest and best for your buck" May 23, 2025 5.0 From the moment we started using Procare, it was evident how easy it was going to be to train staff and parents and utilize the program to its fullest. If you have Procare, you do not need anything else! Pros I have used several different companies throughout my career. The easiest and most user friendly over-all is Procare. It does everything you could possibly need, but they make is much easier to navigate. The Parent Engagement AP is easy to use, has a pleasing and organized look. The parent love it! Cons There really isn't a "least" favorite issue, as I am so satisfied. Truly satisfied with our purchase. Review Source KJ Kathy J. Bookkeeper Child Day Care Services Used the software for: Less than 6 months ### "Procare Support is Lacking" September 4, 2025 3.0 Pros I like the way each student's records are easily accessible to all staff, and also the integration with billing. The \[sensitive content hidden\] is able to easily see who has and has not paid. Cons The customer support is almost non existent. We began in July 2025, and as new users needed support help often. It was a long wait to get attention from someone. There is no phone support. It's on a messaging platform. And often I don't get replies for hours. They admitted they were short staffed and having problems getting new support reps. It seems like they have focused more on selling their service rather than servicing the accounts they have. Hopefully, honest reviews like this will reduce the numbers of new accounts. Review Source VJ Victoria J. Site director Child Day Care Services Used the software for: Less than 6 months ### "Happy with the Procare system" August 28, 2025 5.0 Overall the experience wasn't to bad. Now that I have it set up it's working really good. I do need to figure out how to delete the test person or the test room because it keeps sending me messages that the parent which is me owes money. So I need to get that fixed so it comes off of my email daily. Pros Easy to use, the student management portion is also great, and the most important part is the parent messaging is the best part. Cons The only thing that I did not care for when I first got the program was the original setup. It was hard to get it all set up, I had to install it, and then uninstall it and then reinstall it again. Review Source NG Norma G. manager Education Management Used the software for: 2+ years ### "Immunizations records" August 25, 2025 5.0 I like the program and find it very useful; however, enhancing the vaccine tracking program with automated suggestions for upcoming or catch-up doses based on the child’s age and vaccination history. Pros I can use Procare to help me identify children who don't have their vaccinations up to date and report when those vaccinations will be needed. Cons The current vaccine tracking program does not provide guidance when a child misses a scheduled vaccine dose or when additional doses are required. This limitation may lead to incomplete immunization records and missed opportunities for timely vaccinations. Review Source EF Elaine F. Director Child Day Care Services Used the software for: 2+ years ### "Procare use" February 10, 2025 5.0 The programs are easy to use and both staff and families are enjoying working with it. It makes signing children in and out at ease. Pros The ease of use. We started recently and the ease of use for both staff and parents has been amazing! Cons Nothing so far. We just started using the program so we haven't ran into too many issues yet. Review Source AR Ajshanique R. Eligibility Screening Services Rep. Hospital & Health Care Used the software for: 2+ years ### "My Procare Experience" July 17, 2025 5.0 Overall, my experience with has been fantastic and I would recommend it to anyone. Pros I have been using for years now and I like how I am able to make tuition payments and check on my kids activities. Cons I dont have any complaints about Procare. The software works great and I never have any issues using it. Review Source BL Brooke L. Lead Teacher of Wee Disciples room Child Day Care Services Used the software for: Less than 6 months ### "Procare App" April 29, 2026 4.0 I really like using Procare. It is so easy to use and parents can communicate with me on there. It is nice to include what the child day is like. Pros I love that it is easy to use. It is good to communicate with the parent when you have a question. Plus you can use the user interface to get to know the children. Cons Sometimes it is not easy to use Procare because when you go into the app it does not load my students. It also gives me a blank page until I totally turn off my phone and turn it back on. Review Source LR Lukas R. Assistant Group Leader Accounting Used the software for: 1-2 years ### "Procare experience" April 9, 2026 5.0 It was really good overall and the app was helpful overall. It was a great solution for making sure we have all kids. Pros It was a good app to help keep track of all the kids we had and to make sure everyone is safe. Also it helped to make sure everyone was in line. Cons It could be tricky at times. Sometimes it would act up or have bad connection and just wouldn’t let me sign in. Review Source DR Deborah R. Business Manager Child Day Care Services Used the software for: 2+ years ### "Evolution with a few bumps in the road" April 20, 2025 5.0 Overall, it has been an easy product and interface to use. I’ve been using it for over 15 years and have enjoyed seeing its evolution! Pros Interface integration into all facets of our business-parent communication, tuition collection, etc. Cons The cloud reliability. It has been a bit unreliable. This could not be necessarily a Procare issue, but it does sometimes reflect poorly. Also, the clarity in which changes are communicated. It doesn’t always come across timely. Review Source SG Stephany G. Child Care Provider Child Day Care Services Used the software for: 2+ years ### "We love Procare Solutions " April 19, 2025 5.0 We've been using for 3 years now and we have loved everything about it. It makes running our Child Care smoothly! Pros has been extremely user friendly! Cons We really love everything about , there's a team member always ready to help! Review Source AS Amber S. Director Child Day Care Services Used the software for: 1-2 years ### "Love procare!" August 25, 2025 5.0 We have had a great experience using pro care anytime that we have had a issue.It has always been addressed immediately Pros Pro care is user-friendly. And always have the best customer service! I love the trainings that are provided for free for educators! Cons There is not much that we do not like about. Pro care, however, I will say one of the downfalls. Would be technical and maintenance errors. Review Source TO Taylor O. Chidcare Site Director Education Management Used the software for: 2+ years ### "Mini Maac's Review" May 23, 2025 5.0 It has been going pretty well over the few years we have been using it at all 3 locations, and we continue to find more things we can utilize and benefit from Procare. Pros I love the fact that we are able to keep our parents up to date all throughout the day, plus keeping up with the attendance is a huge help as well. Cons There isn't really anything that I dislike as of now. I have been trying to figure out how to connect our procare with kinderconnect and wish that would get done to help us on that end but overall everything else is fine. Review Source JV Jessica V. Owner, Educator Child Day Care Services Used the software for: Less than 6 months ### "Building Confident Kids Loves Procare!" October 21, 2025 5.0 So far my experience with Procare has been fantastic.Everything I need as a business owner in one place.. Pros It is worth the monthly payment to have all the things I need. The customer support is always easy to get in touch with and very helpful. I love that it helps me to manage both my students and my employees as well as parent payments and communication. Cons It was a lot to take it at first so a little overwhelming, but with the help of their customer care team I figured it out and love it. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Procare Solutions Customer Service followed up with me more. Review Source RL Rosanna L. Director Child Day Care Services Used the software for: 2+ years ### "Procare survey" April 21, 2025 5.0 Every help call has been answered or fixed with out wait. We have used procare for a while now and would definitely recommend to others. Pros Being able to message parents and email statements to them. Also, the easiness of Procare online. Anytime I have to use the help line the person has always been able to solve my problem. Cons I have had no issues thus far. I am still learning the different things we can do with procare online and so far am very satified. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Procare was more comparable to what we needed. Review Source PR Priscilla R. Assistant Director Child Day Care Services Used the software for: 2+ years ### "Great for Parent Communication" March 10, 2025 5.0 Procare is a great platform, and I'd recommend it to any childcare center looking for an efficient way to stay connected with families. Pros We use Procare to communicate with parents, and it has been a fantastic tool! The ability to send messages, pictures, and videos makes it easy to keep parents updated throughout the day. The interface is user-friendly, and it really helps streamline communication between staff and families. Cons As admins, we can't edit messages once they're sent. If a correction is needed, we have to delete the message and ask the teacher to resend it, which can be inconvenient. Adding an edit feature for admins or teachers would make the system even better! Review Source AJ Amanda J. Teacher Child Day Care Services Used the software for: 1-2 years ### "Procare Review" April 29, 2026 5.0 I have loved using Procare and I would recommend it to others if I had the chance. I think it helps our program so much! Pros It’s so easy to stay organized and to know where all students are at all times. It helps with communication with all areas. Cons The thing I dislike about Procare is how you can’t change the notification settings to only when you are on the clock or logged in. Review Source SM Susan M. Financial Administrator Child Day Care Services Used the software for: 2+ years ### "Quick Thoughts on Procare Solutions" July 9, 2025 5.0 Our overall experience with has been a good one. Family data serves our needs, charges and payments are simple with the use of Tuition Express, and we have the reports we need readily available. Pros has been easy to learn, easy to use. If we get stuck on something, there is usually a video available to address the issue. Cons We are switching to the cloud version soon, so I am hoping the overall appearance improves a little. Review Source AW Amy W. Director Child Day Care Services Used the software for: 2+ years ### "Thank you, Procare!" April 21, 2025 5.0 We have had nothing but a positive experience, especially with your customer service team. Our questions are answered quickly and thoroughly, which is helpful in our industry. Pros I love the app! It is so user friendly and our parents are excited about it. We recently moved to app only enrollment and the ease of uploading forms is a godsend! Cons I struggle with some of the budget/recording features and how things get coded. Sometimes it codes under categories that do not make perfect sense... but that could be a user error. Review Source DM Danielle M. Teacher Education Management Used the software for: 1-2 years ### "Procare 10/10" August 25, 2025 5.0 10/10 amazing! Everything about this program has been great and the customer service is top notch for staying in contact with partner Pros Customer service, teacher communication, the value, it’s easy to sue, tracking meals and naps, managing tracking students Cons Nothing! I wouldn’t change anything about Procare besides maybe the updates during the day making it unable to log Review Source SW Stephani W. Owner and director Child Day Care Services Used the software for: 1-2 years ### "Blessed Team " April 20, 2025 4.0 We had some ups & downs more downs. Too many issues. Wish things could’ve been more simplified. Pros I love how our students attendance sheets are formatted with the week it’s for plus child’s name, date of birth & age. Cons When inputting information of the families. I think it can be more simplified. As well as when making a making for your monthly bill for our academy. Review Source CE Cynthia E. Preschool Director Child Day Care Services Used the software for: 6-12 months ### "Communication is KEY" October 21, 2025 5.0 Overall, ProCare makes it easier for the parents, staff and administration to communicate. And communication is key to our success. Pros Procare makes it easier to see who has checked in, and who has not arrived yet. This is extremely helpful for me as the Director to see all of the classes at once. Cons I do have trouble sending pictures or forms on ProCare through their messaging section. I do like however that I can send a message to all families at one time. Review Source