# Page 8 | Procare Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Procare Solutions the right School Management solution for you? Explore 2749 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews

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Procare Solutions

4.6 (2749)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 19th, 2026

# Page 8 - Reviews of Procare Solutions

## Showing most helpful reviews

Showing 176-200 of 2749 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LA

Lea A.  
PreK Teacher  
Child Day Care Services  
Used the software for: Less than 6 months

### "Great Addition to My Class "

May 28, 2025

4.0

So far so good. It's been a nice addition to the learning center facility that I teach at. Before I feel like I communicated through emails, Shutterfly Class Sites (until they canceled that application) and then Google Share Sites. It's nice to have everything in one place now with the newsletter and updates.

Pros

I like being able to stand in contact with parents about their childs day in a more "informal" way. Sometimes it can be busy at pickups to mention certain behaviors and some things don't warrant an email to the parents. I like keeping them in the loop on little things.

Cons

I wish there was a way to see if a parent has seen my notes and things put into their childs day. I have a lot of parents that can be forgetful to sign their child out, so I assume they didn't see it... or they may get notifications during the day or they might not. I just wish there was a CHECK HERE IF SEEN type button or something. I also wish that correspondence between staff messaging was a running feed. Last time I used it you could only see what you responded by opening separate messages.

Review Source

RS

Rhiannon S.  
Director  
Education Management  
Used the software for: 1-2 years

### "Procare=Great!"

March 10, 2025

4.0

I think Procare has been a great add to our school system

Pros

It helps us keep track of our students, daily attendance, and communication with the parents.

Cons

They need better and more modernized reports. Also, a way of adding content such as specifics about each child in the procare online.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

We liked the ProCare database better and found it to be more useful our needs.

Review Source

YF

Yailet F.  
Director  
Education Management  
Used the software for: 1-2 years

### "Procare is the best!"

March 9, 2025

5.0

I started using Procare since I bought my learning center and I just love it! You can find everything in one place from record keeping to tracking leads, Procare has it all. I love that it is easy to use for us and for the parents. I recommend it 100%

Pros

Easy to setup and easy to use. Parents love it because they are able to stay in the know of what's happening with their child throughout the day. You only pay one monthly fee and all features are included.

Cons

The monthly fee could be costly for a startup daycare.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Procare ofeered one price for all features

Review Source

NZ

Nanette Z.  
Office assistant  
Child Day Care Services  
Used the software for: 2+ years

### "ProcareSolutions"

May 26, 2025

5.0

I love this software. I make full use of all if the features and it makes my job so much easier. Easy to navigate once you understand how it all works.

Pros

Making custom reports, tracking items, procare engagement, easy cobtact with parents, daily nites and milestones recording.

Cons

Document signing section was not what I expected. Child classroom transfer option was not what I expected.

Review Source

TO

Tricia O.  
Preschool Administrator  
Education Management  
Used the software for: 2+ years

### "ProCare has been instrumental in our success!"

November 12, 2024

5.0

We have had great success with adding features, updating to new software, interfacing with the original product and ProCare Connect. We've had excellent, clear, kind and patient service from every person we've dealt with at ProCare.

Pros

ProCare has all of the tools we need to run a smooth preschool day. The check in/out app for parents is easy to use for parents, teachers and administration. The integration from ProCare to ProCare Connect has been easy to navigate. Any time we have an issue or need understanding of a new feature, Customer Service personnel are amazingly helpful!

Cons

I wish we had used it sooner! I also would like to have our enrollment paperwork available for completion through ProCare. I believe that is a new feature and we intend to use it!

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

The Customer Service and the Sales Team at ProCare were second-to-none. We feel ProCare has been personally invested in helping every step through tough times, a pandemic and through growing pains. We are ever grateful to each person with whom we've had contact and look forward to a long partnership.

Review Source

LT

Laurie T.  
Director  
Religious Institutions  
Used the software for: 2+ years

### "Make Life Easier"

November 8, 2024

5.0

Procare has been awesome! The response to questions or problems is immediate and we always feel supported. I am so glad we took the plunge and started our Procare journey over eight years ago. It was a big expense for our little center at the time, but so well worth it and beyond our expectations. We've grown and Procare has made it easier for us.

Pros

It has made life so much easier! Just the attendance tracker, and teacher sign in/out has given our center streamlined processes and reports that we never had with our previous multiple systems and software. Everything is consolidated and so much better!

Cons

Having the time to tap into all that Procare offers! I only scratch the surface of the reports and tracking that I could be doing. There are so many benefits, too numerous to name, and I only use a fraction. I need to learn more!

Reason for choosing Procare Solutions

I do not remember the other products we considered, but none were as brilliant as Procare.

Switched from

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Unsatisfied with other software and the desire for ONE system that tied it all together.

Review Source

RH

Rhonda H.  
Pre Kindergarten Teacher  
Child Day Care Services  
Used the software for: 2+ years

### "User-Friendly for admin & teachers"

March 10, 2025

5.0

I have used Procare both from an administrative side and teacher side. As an administrator, I loved the features available to stay organized with child enrollment information, immunization records, tuition needs, staff records and so much more. As a teacher, communicating with families throughout the day has never been easier. The options to provide endless details about each child in my class is absolutely necessary. Procare has become a valued part of our childcare program.

Pros

I love that Procare is such a user-friendly interface between teachers & families!

Cons

On the teacher end, I’m not able to send pictures in direct messages to families. However, the ability to post photos in the activity tab still makes it easy to share moments from our day.

Review Source

JB

Jennifer B.  
Executive Director  
Child Day Care Services  
Used the software for: 2+ years

### "Very user friendly for admin, teachers, and families."

February 11, 2025

4.0

We have been using Procare for almost 5 years with very few issues. Huge success.

Pros

Procare integrates easily with our payroll system. The ease and ability to communicate seamlessly with parents is key to the success of our business.

Cons

Limited newsletter background designs/colors. Wish there was a way for families to send us pictures.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Price was lower, Admin was already familiar with this product.

Review Source

SA

Shannon A.  
Director  
Education Management  
Used the software for: 1-2 years

### "Procare streamlines Childcare"

February 8, 2025

5.0

We love Procare, the pictures, activities, trainings, connectivity.

Pros

Procare keeps us connected with parents and staff throughout the day.

Cons

The need to be linked between the desktop version and the cloud version, it is not immediately updated and the cloud does not always have all the information the older desktop version .

Review Source

WW

Wendy W.  
Director  
Child Day Care Services  
Used the software for: 2+ years

### "Why we like ProCare "

February 8, 2025

5.0

The customer service team is amazing and always helps

Pros

ProCare offers a very user friendly way to interact with parents - take attendance with name to face - and offer insight on day to day activities that children are doing.

Cons

The one thing I wish ProCare could do - was allow children to be registered for events - like a week of summer camp here and there or a ballet program. I wish parents could click somewhere in there profile to view all the things they can register for without me having to create a manual invoice. So when they register - the invoice autogenerates.

Review Source

TF

Tracie F.  
Director  
Child Day Care Services  
Used the software for: 1-2 years

### "Procare Solutions is Great!"

March 10, 2025

5.0

I have had a great experience with Procare. Any issues I have they are resolved quickly and the customer service is great.

Pros

Being able to keep track of everything is all in one place. From tracking children, staff, immunizations, payments, etc. It is so convenient.

Cons

I wish Procare and its Family Engagement would sync staff signing in and out.

Review Source

BQ

Bobbie Q.  
Owner  
Child Day Care Services  
Used the software for: 2+ years

### "Great product! "

April 19, 2025

5.0

We fully enjoy Procare. Easy software to use and makes administration jobs easier. The communication is streamlined and we have more interactions with parents.

Pros

Easy tool to keep a line of communication open between staff and parents. Easy staff clock in and out to streamline payroll.

Cons

Wish we could customize meal reports by age not by classrooms. All reports could have more sorting options.

Review Source

SH

Sheila H.  
Director  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Procare cares."

May 23, 2025

4.0

The procare team seems to be interested in helping us through the challenges And this makes things a whole lot better!

Pros

Procare is a great product for child care facilities. It allows you to keep track of enrollment, student information, and billing all in a single platform. The implementation team was fantastic. We love Tuition Express.

Cons

Procare does not easily cross over from child care to school settings. For example, we have a preschool program as well as a kindergarten with two separate bank accounts. We had to purchase two separate entities of procare. There's not a clear clear fix to our current situation where the family pays for one service under the wrong entity. We shouldn't have to refund their money just to ask for it back.

Alternatives considered

[PraxiSchool](https://www.capterra.com/p/33869/PraxiSchool/)

Reason for choosing Procare Solutions

The value of procare for the cost investment.

Review Source

KD

Kia D.  
President  
Child Day Care Services  
Used the software for: I used a free trial

### "ProCare Solutions Cares!"

October 20, 2025

5.0

The experience was excellent and better than imagined. The staff was knowledgeable, attentive and committed

Pros

The value for the money; as well as all of the fully comprehensive and streamlined supports available.

Cons

It was a lot of training; though necessary, it was hard to commit. All of the trainers were accommodating and allowed flexibility.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Price was an exceptional value over other products

Review Source

SM

Sandra M.  
Director  
Child Day Care Services  
Used the software for: 1-2 years

### "Procare is wonderful."

March 10, 2025

5.0

Procare has never let me down. They are always there to help when i call them and using procare in my center makes life so much easier.

Pros

I love how easy it makes working in childcare, It helps with everything i need.

Cons

I wish they would make the help part easier to understand

Review Source

ML

Megan L.  
Director  
Child Day Care Services  
Used the software for: 6-12 months

### "Procare is Amazing!"

March 8, 2025

5.0

Overall, we really enjoy procare for its ease of use and practicality.

Pros

Procare is user friendly. It has increased our efficiency in collecting tuition, communicating with families, and creating monthly reports for sign in/out.

Cons

I do not like how time consuming it is to put in lesson plans if you arent using their curriculum. Also, the fees for credit card processing are a bit high.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Procare was offered as a free trial from our ELC

Review Source

CG

Chandler G.  
Assistant Program Director  
Child Day Care Services  
Used the software for: 2+ years

### "Lovely Product"

April 3, 2025

5.0

Great! Highly recommend this to other providers

Pros

Reliable service. I also love the integration between the web based platform and the desktop application. I also love how quick and efficient Tuition Express is.

Cons

Sometimes it can take a while (same day, just a long hold time) to get a hold of tech support, but they always resolve the issue quickly.

Review Source

MM

Melissa M.  
Director  
Child Day Care Services  
Used the software for: 2+ years

### "Procare solutions "

February 8, 2025

5.0

Procare has been very beneficial for my center, from customer service to keeping up with day to day workloads

Pros

The thing i like most about procare is that it helps keep up with attendance and payments

Cons

Theres nothing to not like about Procare Solutions

Review Source

AT

Angelica T.  
Teachers  
Primary/Secondary Education  
Used the software for: 1-2 years

### "A super easy tool to work with"

March 10, 2025

5.0

Procare has been a very good app for my profession with Teacher, it has been a tool that has made it much easier for me as a teacher. It is easy to handle, friendly, has very good tools to work with and we can easily communicate with parents.

Pros

What I liked the most is how friendly to interact and visually, easy to handle and understand. The different tools it offers to interact with families allow me to do things simpler and faster.

Cons

Sometimes the platform crashes and I have to wait or I have lost the information because they don't load the photos or videos and I have to send them again.

Review Source

DD

Dawn D.  
Teacher Assistant  
Education Management  
Used the software for: 2+ years

### "Easy to Navigate"

March 10, 2025

5.0

It is great to use to communicate with the parents of their child's day.

Pros

Easy to use and Navigate for use or recording each child's daily progress.

Cons

Does take up time and can be hard to use if the day gets busy in the classroom.

Review Source

KK

Kendra K.  
Director  
Child Day Care Services  
Used the software for: 2+ years

### "ProCare Solutions"

February 8, 2025

5.0

We have had great experiences with ProCare Solutions and because it has been a reliable platform; we will continue to use ProCare over other childcare platforms such as Brightwheel.

Pros

We have been using ProCare Solutions at our center for over 10 years. We love the accessibility and connectivity it provides between staff and families.

Cons

We would like to see ProCare Solutions and ProCare Connect app integrate the ability to allow parents to view their bills via the app.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

ProCare was chosen because we have used it without issue for many years.

Review Source

LS

LaToya S.  
Team Lead  
Education Management  
Used the software for: 1-2 years

### "Parents/ staff feedbacks"

July 28, 2025

4.0

Some things are better then others. The teachers wish they could get notifications when getting messages from parents as well as staff

Pros

It a great way to communicate with the parents as well as staff. the staff enjoys using it. And we can see what going on in each classroom

Cons

it goes off line and it gets hard at time when the parents try and log in. I wish it was a better way to input our lesson plans

Review Source

KM

Krista M.  
Owner  
Child Day Care Services  
Used the software for: 1-2 years

### "Procare Solutions has been very positive"

May 12, 2025

5.0

significantly reduces administrative workload, allowing more time to focus on the children. Features like automated billing, real-time updates for parents, and easy attendance tracking have improved communication and efficiency.

Pros

all-in-one platform that simplifies child care management. It streamlines attendance tracking, billing, and parent communication, making daily operations more efficient. The mobile app is especially convenient for both staff and parents, enhancing transparency and engagement.

Cons

Its not as user friendly as i would like it to be

Review Source

TY

Tiffany Y.  
Regional Director  
Child Day Care Services  
Used the software for: 2+ years

### "Great Program"

October 4, 2024

5.0

Pros

The ease of using the system! It is so easy to communicate with parents, staff, etc. and it has so many features that make the work day easier with everything being in one location!

Cons

It times out too quickly! There needs to be a setting that will allow us to choose how quickly it times out.

Review Source

VR

Verified Reviewer  
Provider  
Child Day Care Services  
Used the software for: Less than 6 months

### "M. Macri daycare"

July 27, 2025

4.0

My current daycare provider uses procare and I really like that I can follow along with my kids day while at work

Pros

I love that I can see what my Children are doing at daycare while I'm at work and I can talk to the teacher's

Cons

I don't like that my account is not set up properly and when I go to reset my password it automatically signs me back into the app without letting me reset it first

Review Source