# Page 6 | Procare Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Procare Solutions the right School Management solution for you? Explore 2801 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews --- Procare Solutions 4.6 (2801) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 30th, 2026 # Page 6 - Reviews of Procare Solutions ## Showing most helpful reviews Showing 126-150 of 2801 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JK Joy K. Director Child Day Care Services Used the software for: 2+ years ### "Director of Faith Lutheran Preschool" October 20, 2025 5.0 Using Procare has been a great addition to our school and we recommend it to anyone when asked about what the school uses Pros We are a small preschool and we love using Procare to keep in touch with our parents. Its easy to use and to keep track of daily student activities. Whenever we need to speak to someone to help with a bug/issue the customer support is quick and very helpful Cons We have not had many cons when using procare. I think one issue is when its running slow on the phones so we cannot update the parents. Review Source HL Haiyun L. Senior associate Design Used the software for: Less than 6 months ### "Helpful for Daily Updates, But Messaging Needs Serious Improvement" July 8, 2025 2.0 Overall, Procare is a useful tool for staying in touch with your child’s daycare and getting a clear picture of their day. However, the app’s technical issues, especially with messaging and lag, can make the user experience frustrating. With a few key improvements, this could be a much more reliable and parent-friendly platform. Pros I really appreciate getting daily updates from my child’s daycare, including check-in/out times, meals, and photos. It helps me feel more connected to my child’s day, especially while I’m at work. The interface is clean and user-friendly Cons The app can be frustrating at times. There’s a noticeable lag. I often get a notification that a photo or message has been posted, but it doesn’t show up in the app until several minutes later. The messaging function is especially poor: you can’t copy or paste, and if you need to go back and edit what you’re typing, the text box becomes jumpy and hard to navigate. It makes writing even short messages unnecessarily difficult. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) school changed, the new school uses procare Review Source Response from Procare Software July 25, 2025 Thank you for your review. Sorry to hear about the lag issues you are experiencing. Sometimes that can be your connection, so maybe logging off of the app and logging back in or checking your network and internet settings. We appreciate you. KH Kayla H. Teacher Child Day Care Services Used the software for: 1-2 years ### "Ease of Use" April 30, 2026 5.0 Procare is easy to learn. I don't think there is anything i would really change about it, except maybe to make a way that the apps make sense for my needs. Pros It makes student management much easier than pen and paper. I lile that it has several options and we can add choices if we need to. Cons Sometimes I want to take more than one picture and it only lets me do one or if i want to do more than one then it does one. An option to choose would be nice. Review Source AS Amy S. After Care Employee Education Management Used the software for: 6-12 months ### "ProCare Works!" April 17, 2026 5.0 Overall, I’m satisfied with ProCare. I like being able to clock in and out from an app on my phone. The convenience is great! Pros I’m able to address all parents with updates on half days and reminders. I can send individual parents messages, too. I get alerts for responses. Cons I don’t know where to find a history of my clock-in/out times. Switching from school to school requires a few extra steps. Review Source CS Cheryl S. Teacher, team leader Child Day Care Services Used the software for: 1-2 years ### "Procare with Cheryl!" April 22, 2026 4.0 Positive. Staff can access on our phones and upload photos . Direct connection with parents is simple Pros Simplicity for staff and parents. Ability to do all things in one app is great. Easy communication with parents! Cons Seems to update at busy times, we open at 6am and when it updates it’s around 630, our busiest times. Review Source AL Amanda L. Owner and operator Facilities Services Used the software for: 6-12 months ### "Needs a lot of work" May 23, 2025 1.0 It’s a waste of time. What’s the point when you have to receive multiple emails monthly. I myself get 50-100 emails daily and some do get lost in the shuffle. If I could have this huge amount of info in one place I know I would be a lot less stressed and embarrassed when I/my child misses an event. I’m always emailing and searching for emails weekly. I hate it. Pros There is really only two options. Messages and timestamp. I can communicate with the school via the messages part of the app and I can clock my child in for class remotely when I get close enough to school. Cons That there’s only two functions and all others do not work. We have to use email to record weekly news letters, event flyers, updates and large files such as baby pictures. The app can’t do that. I also have to go into the school to make a tuition payment. Review Source AR Amy R. Lead Preschool Teacher Child Day Care Services Used the software for: 1-2 years ### "Happy Procare" August 25, 2025 5.0 My experience with Procare has been very good. I would recommend Procare to anyone wanting similar programs for their childcare center. Pros I like the communication option that is available, this has been a great resource for our center. Reminders to parents, class information. And that parents can send us messages too. Cons At this time I do not have any cons with Procare. I have been very happy with the services that Procare provides for our center. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Procare Solutions Recommendation from another childcare center that was very happy with Procare. Review Source JM Jen M. Assistant teacher Child Day Care Services Used the software for: 1-2 years ### "Procare does provide an interactive history" April 17, 2026 4.0 daily use in work environment provides ample time for updates, easy review of what has been updated . Pros Ease of use, radio buttons are helpful, easy to organize, easy to use interface, bright and clear colors Cons no comments for what I like least, other than connectivity issues which are not always the fault of procare Review Source BT Brooke T. Director Education Management Used the software for: 1-2 years ### "Great for Childcare Centers " May 27, 2025 4.0 Overall, Procare is great. I do wish it would add a part for children and staff files to be accessed online. Pros Great customer service, overall user friendly, one stop shop for everything, app is great, billing is very easy Cons Takes time to sync to the app, credit card fees are taken from all card transactions, changing a lot with tuition express, so many options and hard to remember how to do everything- need a comprehensive training on all features Alternatives considered [Playground](https://www.capterra.com/p/220200/Playground/) Reason for choosing Procare Solutions It was more cost effective at the time of purchase Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Procare was more user friendly at the time Review Source DP Danell P. Preschool Teacher part time Religious Institutions Used the software for: 6-12 months ### "Still learning" April 11, 2026 5.0 So far using Procare has helped improve taking attendance and ease with parent pickup. Logging out in and out of students has helped with taking accurate attendance. Pros Connecting with staff and families. Easy to use. Clocking in and out has helped with managing hours. Cons With this being the first year our school has used Procare, i would have to say I am still learning how to use all components. At this time I really can’t say what I like least. Review Source MT Melinda T. Assistant Director Child Day Care Services Used the software for: 2+ years ### "Procare the daycare soft wear that does it all!" April 22, 2025 5.0 Procare has streamlined my workload. All my information is in one place and right at your fingertips. Pros I’ve been using Procare for more than 10years and I love it! Procare helps me keep track of staff and children’s requirements/documentation. You can print a report for any information or data you need. It is fully customizable. Procare does so much and if I need help the support website is great. There you can find easy step by step directions/ videos. The phone support team is also very helpful. I use Procare for everything; attendance tracing for children and staff, data/required paperwork, tuition charges and payment, center expenses, parent and staff communication, children’s daily reports, and more. Starting in July, I plan to use the agency payment part of Procare. It will allow me to manage agency payment with a separate ledged under each family’s account. Cons Honestly, I love everything about Procare. Any concern or questions I have ever had/have are answered quickly by the support staff or website. Review Source RP Rhonda P. Owner Child Day Care Services Used the software for: 1-2 years ### "It is a great program" April 29, 2025 4.0 Everyone that I have talked with is very helpful. Their customer service is great! they will work with you to find you a solution. Pros I like the time keeping / sign in and sign out is easy for the parents and provider to do. I like the billing section even though I enter my own each week, it is easy, and parents love it. Cons The cost can get kind of pricey if you do not use the auto pay. The parents do not want to pay the credit card fee. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Procare Solutions The program seemed easy to use and the customer service Review Source JR Janet R. Owner Child Day Care Services Used the software for: 2+ years ### "PROCARE - Childcare Software - Excellent!!!" February 9, 2025 5.0 We have been using Procare for over 15 years. Procare has evolved over the years, keeping up with industry needs while maintaining its reliability and ease of use. Whether it's attendance tracking, billing, or parent communication, everything is streamlined and efficient. and it has consistently been an excellent tool for managing our childcare services. We highly recommend Procare to any childcare provider looking for a dependable, user-friendly solution! Pros Excellent tools for managing our childcare services Software is incredibly easy to use Making daily operations seamless for our staff Highly parent-friendly Cons The three (3) time difference with our daily operation openings. Review Source SC Sandy C. Owner, Director Child Day Care Services Used the software for: Less than 6 months ### " Very Satisfied ProCare is Worth Using/Swapping " August 25, 2025 5.0 I couldn’t be happier; transferring from our previous app to ProCare was incredibly easy. The representatives are great. Pros Customer support is outstanding, easy to use, and has helpful videos for a refresher after the meetings are done. Great pricing. It’s easy to update students’ information and share daily updates with parents, including photos, videos, meal times, diapering/potty schedules, and nap times. Cons I haven’t found anything that would result in me having a con, and i have nothing bad to say about Procare. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) I loved adding clipart to the news letters Review Source SK Sonia K. Owner Child Day Care Services Used the software for: 2+ years ### "Procare meets all your childcare center's needs! " February 10, 2025 5.0 We've used Procare for over 13 years and tried other programs on a trial basis as they came out, but none have been as comprehensive as Procare. It truly serves all your childcare center's needs. And they make changes and updates pretty frequently, especially based on customer requests. Pros The customer service is fantastic and the reports available on Desktop are the most comprehensive I've seen on any childcare software program. Cons There are still some issues with Procare Connect (employee timecard syncing and scheduling messages to go out, for example) that other platforms do better. I'm hoping that Procare will update these soon. Alternatives considered [LineLeader by ChildcareCRM](https://www.capterra.com/p/129630/Child-Care-CRM/)[Kangarootime](https://www.capterra.com/p/166487/Kangarootime/)[Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/)[Tadpoles](https://www.capterra.com/p/118895/Childcare/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Procare Solutions Most met some of our needs, but we would still have to supplement with another product. Review Source SW Sandi W. Executive Director Child Day Care Services Used the software for: 1-2 years ### "Procare Review" August 25, 2025 3.0 Used to pull current time data/reports and student/ employee attendance tracking. Also used to pull financial reports and communicate with employees. Pros Parent Engagement app is a great tool to communicate with parents about their child's day. Employee data is also a great tool for administration. Cons It does not store historical data - someone coming into my position cannot pull data from past years. Review Source LC Lisa C. Support Specialist Child Day Care Services Used the software for: 2+ years ### "Procare Solutions Review" March 17, 2025 4.0 Procare offers a lot of options that work well for communication, tuition payments, and keeping track of the children's attendance. It is great for users of all ages, and all abilities. Pros Procare is very user-friendly, and in the event that there are any issues their customer service is phenomenal. Cons Procare undergoes frequent updates but lacks transparency regarding issues that impact multiple areas or users. Switched from [Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/) Procare was more user-friendly, and incorporated the tuition express as well as family communication into one simple platform. Review Source QG Quanee G. Lead vpk teacher Education Management Used the software for: 6-12 months ### "Please get Procare" April 29, 2026 5.0 Great it is a good app to get an continues to remind you of messages. When you text parents you can also text the staff as well. Pros It keeps track of kids a count for you. They have a lot of options for you to choose for you and I’m so upload pictures and videos for the kids Cons Sometimes it be freezing up there’s nothing more or nothing else with it. Only the time they do it just freeze up that’s it. Review Source JD Jennifer D. Director Child Day Care Services Used the software for: 1-2 years ### "Great customer support" April 22, 2025 4.0 customer service has been very responsive and helpful with any support needed, they have taken note of things we wish were available to look into adding those features in the future, user friendly for families and staff Pros Ease of use, daily monitoring, communication with families is easy, tracking of attendance for CACFP reporting, embedded curriculum but still learning this Cons some limitations, wish there were some more features like requiring admin approval for overtime on employee punches, still figuring out some of the options Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Procare Solutions cost, longevity of the product, reputation, ease of use, ease of transition from Sandbox software Switched from [Sandbox Platform](https://www.capterra.com/p/213396/Sandbox-Platform/) Sandbox was acquired by Procare but we were looking prior to that because of some of their limitations Review Source mP megan P. Assistant teacher Staffing and Recruiting Used the software for: 6-12 months ### "It helps the kids too" April 29, 2026 5.0 I really like it, cause it shows the parents and other teachers what they did for the day. It is really good. Pros It helps with parents keep track of things. It shows what everyone is doing and when they been changed. Cons It is slow sometimes, and sometimes people don't put stuff in procare. It depends on the adults who are in the room. Review Source JM Jill M. Preschool Teacher Child Day Care Services Used the software for: 2+ years ### "Reliable, All-in-One Solution for Childcare Centers" July 7, 2025 5.0 Procare has been a game-changer for our early childhood program. It helps keep everything organized—from attendance to parent communication. It’s reliable and continues to improve with regular updates. Our families appreciate the transparency and ease of access as well. Pros Procare makes daily communication with families seamless and efficient. I love how easy it is to share photos, updates, and reminders. The check-in/check-out feature also saves time and improves safety. It’s user-friendly for both staff and parents! Cons There’s a bit of a learning curve at first, especially when it comes to sending out newsletters, but once you get used to it, it’s very manageable. Review Source LC Laura C. Office Manager Child Day Care Services Used the software for: Less than 6 months ### "Not for us" April 3, 2025 3.0 It was a program that did not meet our needs, but some of the functions are nice, such as tax receipts. Pros Importing information from a previous program was handled by them, which was a smooth transition. Cons The program has been around for a long time, but it felt that way. Functionally, the most disappointing thing was the lack of customization of children's schedules. Visually, it was also unappealing. Alternatives considered [SmartRec](https://www.capterra.com/p/198905/SmartRec/) Reason for choosing Procare Solutions We initially chose it because of the integration with Sandbox. The lack of customization in children's schedules and the difficult interface is why we left. Switched from [Sandbox Platform](https://www.capterra.com/p/213396/Sandbox-Platform/) Sandbox was purchased by procare, so all customers were switched over. Review Source MM Machaela M. Lead Teacher Child Day Care Services Used the software for: 1-2 years ### "Amazing tool for daycares " February 22, 2025 4.0 I have loved Procare! It is amazing as a teacher because it allows me to stay connected with parents while they trust their child to be in my care! Pros I’ve used Procare at two different daycares and have loved it! I have also used a different app (Tadpoles), so I have something to compare against and I’d choose Procare 100%. I love how easy it is to message parents through the app and stay connected. It is nice that you can put in an activity for multiple kids at once. Cons I’ve used this app for a while and I still don’t quite understand how to put my lesson plans in? Or how the evulations work on there but it will be a process of me trying to figure it out! Switched from [Tadpoles](https://www.capterra.com/p/118895/Childcare/) When I switched jobs they used Procare instead Review Source BS Brandy S. Director Child Day Care Services Used the software for: 6-12 months ### "Procare-Truly a Solution for Childcare Center Tracking " May 23, 2025 5.0 Procare Solutions is has been a great way to integrate billing, staff timecards, student attendance and registration in one platform. Customer Service from the onboarding process through day-to-day usage has been fast and helpful. Pros I really enjoy having the ability to communicate with parents in a quick and reliable manner. Families appreciate the ease of the app and the real time updates and photos that are shared. Cons There is currently no ability to select different emergency contacts or to share information about one sibling without being linked to other siblings. In a world with many unique family structures, this needs to be corrected without having to unlink the children as siblings. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Procare Solutions Customer Service and Sales Team Response Review Source cP cally P. director Child Day Care Services Used the software for: 1-2 years ### "Love Procare" October 20, 2025 5.0 it has been very helpful and made things much smoother for payments, billing and for managing payroll services. it has great features Pros the online payments and it makes my buisness run smoother, it has the online minute to minute update on the child's day for parents and they really like that Cons when they update the system, or when our internet decides to not work and we have to keep trying to upload and it's not working Review Source