# Page 5 | Procare Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Procare Solutions the right School Management solution for you? Explore 2749 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews --- Procare Solutions 4.6 (2749) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 19th, 2026 # Page 5 - Reviews of Procare Solutions ## Showing most helpful reviews Showing 101-125 of 2749 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SC Sandy C. Owner, Director Child Day Care Services Used the software for: Less than 6 months ### " Very Satisfied ProCare is Worth Using/Swapping " August 25, 2025 5.0 I couldn’t be happier; transferring from our previous app to ProCare was incredibly easy. The representatives are great. Pros Customer support is outstanding, easy to use, and has helpful videos for a refresher after the meetings are done. Great pricing. It’s easy to update students’ information and share daily updates with parents, including photos, videos, meal times, diapering/potty schedules, and nap times. Cons I haven’t found anything that would result in me having a con, and i have nothing bad to say about Procare. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) I loved adding clipart to the news letters Review Source SW Sandi W. Executive Director Child Day Care Services Used the software for: 1-2 years ### "Procare Review" August 25, 2025 3.0 Used to pull current time data/reports and student/ employee attendance tracking. Also used to pull financial reports and communicate with employees. Pros Parent Engagement app is a great tool to communicate with parents about their child's day. Employee data is also a great tool for administration. Cons It does not store historical data - someone coming into my position cannot pull data from past years. Review Source MC Michele C. Operations Manager Child Day Care Services Used the software for: 2+ years ### "Non- Profit Childcare Review" April 21, 2025 4.0 We are happy with Procare and what it does for our organization. The family portal has been great, allows for online payment. Pros The cost is very good compared to the other platforms that are available to childcare centers. Most of the features are good. Cons We like the reports and the features, however, we could use options that give additional information about the children on a roster report such as child's school and grade. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Procare Solutions The features and price were our number one reason. Switched from [EZChildTrack](https://www.capterra.com/p/121271/EZChildTrack/) We used EZ Care, which was sold to Procare and was no longer available. Review Source WW Whitney W. ELC Director Education Management Used the software for: 2+ years ### "Procare review " March 10, 2025 3.0 Has helped make parent and staff communication easier Pros Attendance is easy to view Parent connection made easy Cons Leads could be in order by birth date and by who applied first Review Source Response from Procare Software April 3, 2025 Thank you for your review. As for filtering by lead creation date, you are able to do that by clicking on the "Created Date" arrow on the top of the table. And near the search bar, you can go to the filters button and order it by birth date. I hope this helps. Please reach out to your account manager if you have any additional questions. JM Jill M. Preschool Teacher Child Day Care Services Used the software for: 2+ years ### "Reliable, All-in-One Solution for Childcare Centers" July 7, 2025 5.0 Procare has been a game-changer for our early childhood program. It helps keep everything organized—from attendance to parent communication. It’s reliable and continues to improve with regular updates. Our families appreciate the transparency and ease of access as well. Pros Procare makes daily communication with families seamless and efficient. I love how easy it is to share photos, updates, and reminders. The check-in/check-out feature also saves time and improves safety. It’s user-friendly for both staff and parents! Cons There’s a bit of a learning curve at first, especially when it comes to sending out newsletters, but once you get used to it, it’s very manageable. Review Source LH Laura H. Director Child Day Care Services Used the software for: 2+ years ### "Procare Solutions" February 19, 2025 5.0 It's been great! Customer service is quick and helpful when needed. Pros I love being paperless. It makes tracking everything easier. Billing and everything is all in one spot. Cons Like any technology, occasionally there are glitches. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Procare Solutions At the times it was still called Kinderlime, and I researched the reviews and features, and it seemed to fit our needs the best. Review Source BS Brandy S. Director Child Day Care Services Used the software for: 6-12 months ### "Procare-Truly a Solution for Childcare Center Tracking " May 23, 2025 5.0 Procare Solutions is has been a great way to integrate billing, staff timecards, student attendance and registration in one platform. Customer Service from the onboarding process through day-to-day usage has been fast and helpful. Pros I really enjoy having the ability to communicate with parents in a quick and reliable manner. Families appreciate the ease of the app and the real time updates and photos that are shared. Cons There is currently no ability to select different emergency contacts or to share information about one sibling without being linked to other siblings. In a world with many unique family structures, this needs to be corrected without having to unlink the children as siblings. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Procare Solutions Customer Service and Sales Team Response Review Source EF Elaine F. Director Child Day Care Services Used the software for: 2+ years ### "Procare use" February 10, 2025 5.0 The programs are easy to use and both staff and families are enjoying working with it. It makes signing children in and out at ease. Pros The ease of use. We started recently and the ease of use for both staff and parents has been amazing! Cons Nothing so far. We just started using the program so we haven't ran into too many issues yet. Review Source KS Katie S. Director Child Day Care Services Used the software for: 2+ years ### "Great app for centers" May 23, 2025 4.0 We have had a very good experience with ProCare at our center. The general satisfaction of the app has stayed consistent with family and staff. ProCare is always seeking input from customers to learn what they can change or add to make the experience better, which is great. Pros I like that the app is easy to navigate. Both parents and staff are able to use the app with ease and utilize it to share the children's daily activities, as well as message quickly and effectively. Cons The portfolio tracking part of the app could use some more improvement. It does appear that they are always trying to improve though. Review Source DB Diane B. Director Education Management Used the software for: 2+ years ### "Procare is great!" April 20, 2025 5.0 Great!! So willing to help. The ways to look things up and the complete videos they show to help us understand is great! Pros The ProCare team is willing to help at any time. ProCare is one of many responsibilities I have. I have had to call them for answers I know someone more knowledgeable than me would not need help with. However they are always ready to help Cons When we have to put dates in it should not say 1900. It seems it could at least say 2000.; However, I know there is a good reason for this. Review Source CW Cassandra W. Director Child Day Care Services Used the software for: 2+ years ### "Amazing Product for Childcare" April 21, 2025 5.0 Procare is user friendly, makes our daily tasks so much easier, and customer service is always friendly and knowledgeable! Pros Procare allows us to keep everything organized! The program is user friendly and makes our daily tasks so much easier! Cons The only thing we wish we could change at the moment, is being able to pick what family members can see in the app. We have a custody issue that involves a DVPO and cannot stop the non custodial parent from seeing when mom drops off or picks up which is a violation of the order. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Procare Solutions Price was a huge deciding factor. Brightwheel was way more expensive. Review Source LH Lea H. Director Education Management Used the software for: 2+ years ### "Amazing Service" July 28, 2025 5.0 Overall, it’s been a really useful tool for our center. It saves time, improves communication with families, and helps us stay organized. it’s worth it for the convenience and peace of mind it provides. Pros I liked how everything was organized in one place—attendance, billing, parent communication. It definitely made daily operations smoother and more professional. Cons Some features can feel a little clunky or take extra steps. Occasionally, it would lag or log us out during busy times, which was frustrating. Review Source TO Tiffany O. Office Manager Child Day Care Services Used the software for: 6-12 months ### "Attendance Tracking Made Easy" March 11, 2025 5.0 They gave us plenty of training in the beginning and we can access customer service people easily if we have any questions. Pros We purchased Procare primarily for the attendance tracking and incident tracking features. We LOVE it. It makes our jobs so much easier as we were doing these processes by hand. Cons On one occasion during the first 6 months of school, the system wasn't working and we had to do attendance by hand. It wasn't a big deal. Alternatives considered [Finalsite](https://www.capterra.com/p/134027/Finalsite-Learn/) Reason for choosing Procare Solutions Finalsite doesn't offer incident reporting or attendance tracking. Review Source CA Chloe A. Director Child Day Care Services Used the software for: 2+ years ### "pro-ProCare" August 25, 2025 5.0 ProCare is intergral to my childcare management, I cannot imagine a world without it! It allows my teachers to efficiently track the students days, and me to process payment and manage paperwork. Pros The ease of use is my favorite part of ProCare! It streamlines our data and makes communication a breeze. Cons Customer support times can be very long. When I reach out I need something handled, but it is sometimes a day before I get a response. Review Source LA Lindsey A. Director Child Day Care Services Used the software for: 2+ years ### "Director-Early Learning Center" July 28, 2025 5.0 Pros I enjoy the way the parent communication, employee communication, and the accounting is all in one. It makes things way easier to navigate, instead of having multiple different programs to do each task. Cons It's not very compatible with the MSDE Scholarship Program. The Sign-in and Sign-out report could use some tweaking, when "transferring" a child into a different classroom, it should not "Sign-out" the child. Review Source MP Marcie P. Owner Child Day Care Services Used the software for: 2+ years ### "Procare is expensive" June 5, 2025 3.0 Our door opener doesn't work. I ordered a new one. They tell us it works and it doesn't. We took it to our other center to plug it in a system we know is working and it didn't work. Guess I just spend more to get another one when I feel they sent me a bad one. I just want the door to work. Pros I like that Procare is easy to use. It's easy to clock children and staff in and out. It's easy to see where everyone is for ratios. Cons Every time they introduce you to something new it's just more money. When you're trying to keep costs down it just gets old. They nickle and dime you to death. Review Source JH Jessica H. Director Child Day Care Services Used the software for: 2+ years ### "Definitely recommend" March 15, 2025 5.0 We have had Procare for 14 years now and have been happy overall. Pros It is truly an all in one system. While I do not use all of the features, there are so many to choose from; billing, payroll, parent engagement, portfolios, curriculum, and more. I am always excited to see what new things are being offered. Cons The price..... Mainly the high credit card fees through their integrated tuition express portal. We lose several thousand dollars a year to the high credit card fees. I could and did switch to another provider to save on the credit card fees, but the fact that it is integrated and posts the payments right away is what keeps me. It is expensive to invest in the system and all of the add ones as well, but it truly makes my job easier. I could not imagine doing this business with out it. Review Source cP cally P. director Child Day Care Services Used the software for: 1-2 years ### "Love Procare" October 20, 2025 5.0 it has been very helpful and made things much smoother for payments, billing and for managing payroll services. it has great features Pros the online payments and it makes my buisness run smoother, it has the online minute to minute update on the child's day for parents and they really like that Cons when they update the system, or when our internet decides to not work and we have to keep trying to upload and it's not working Review Source BP Brianna P. Director Child Day Care Services Used the software for: 2+ years ### "Procare Review" June 12, 2025 4.0 Our overall experience with Procare Solutions is good. We enjoy using this platform when it is working proficiently. Pros What we enjoy the most about Procare solutions is the easy use for the staff members and the online billing. Cons Our least favorite part of Procare solutions is when the entire platform goes down and we lose access to documenting. Switched from [Sandbox Platform](https://www.capterra.com/p/213396/Sandbox-Platform/) We switched from Sandbox for the ease of use. Review Source CH Candace H. Director Child Day Care Services Used the software for: 2+ years ### "Procare is wonderful!" July 29, 2025 5.0 Procare has made our communication so much easier than using traditional email or communication apps. It provides parents with quick answers and info when needed. Pros We are a 1/2 day, private preschool. Procare has been a blessing to us. We are able to quickly message parents back and forth without providing cell phone numbers, send pictures to parents, and easily bill and collect payments for tuition. Our monthly fee is not high at all and well worth it. Cons The only thing that sticks out to me as a director is I haven't been able to enter NSF or returned checks into the billing system. Review Source CH CAssie H. Director Child Day Care Services Used the software for: 2+ years ### "Procare Review- Kings Kids" August 25, 2025 4.0 Overall very good with billing/payroll/communication all using the same platform. We also love the help we have received when we have asked for it!! Pros We love having our communication app combined with our desktop clock in and out for billing and payroll purposes. We also love the kiosk for safety purposes of only allowing approved fingerprints/codes let into our building! Cons A lot of updates throughout the week making it hard for everything to stay synced. When it decides not to work its a lot more work on our end!!! Review Source SM Shannon M. Director Child Day Care Services Used the software for: 1-2 years ### "They are helpful " October 20, 2025 4.0 They have been nice and have handled all concerns. They have been handled in a timely manner, but I have been on hold for over 2 hours if tucker (the chat bot) isn't able to help. Pros The family engagement functions. We are able to message families and keep them updated in real time without having to call families. Cons How often it is having issues. It seems to be fixed quickly however it is frustrating. The hold time is EXTREMELY long however, when they do answer the phone they are helpful. Review Source JG Jen G. Director Child Day Care Services Used the software for: 1-2 years ### "Little Learners Childcare Poolesville enjoys ProCare" October 20, 2025 5.0 I have used ProCare at two different companies and have found that the program is easy to use (self-taught many functions). Customer service is very reactive. I have used their chat program a lot. Pros Ease of use, child and parent management and customer support I do like that they listen to their customers and add functions that are requested that make our day easier. Cons We use two different versions - online and desktop. Although they sync together we don't have access to all the tools that are available through Procare. Review Source KM Kristin M. Director Child Day Care Services Used the software for: 2+ years ### "9 years of Procare " July 1, 2025 4.0 I have used Procare for 9 years. It is easy to work with and easy to find what you need. If there are any issues calling Procare assistance is easy and they get right to the problem and fix it. Pros All the options to keep family information updated in the proper areas. Easy to find the data that you need to know. Cons Needing a better way to keep waitlists. We do not want to add a family to put child on waitlist due to not being able to delete family completely if they never join the center. Review Source SY Savannah Y. Administrator Education Management Used the software for: 2+ years ### "ProCare Review" August 25, 2025 5.0 Pros ProCare has been helpful for our school to ensure accurate data for both staff and families. Communicating with customer support has been helpful and easy. Cons Occasionally when support is called, there is a long waiting time before I can be helped. It would be beneficial to add the "call back option" for those waiting in line so that I can resume my day while waiting for support to call me. Review Source